Kerbeck Experience
Race Director
Joined: Dec 2006
Posts: 14,006
Likes: 26
From: JawJa
Man, has something major happened to them (credibility, service, etc.) recently now with all of these stories? Didn't seem that long ago that they were basicly "gold". Hoping for the best.
Last edited by GotVett?; Apr 9, 2009 at 10:19 PM.
Instructor
Joined: Mar 2008
Posts: 186
Likes: 0
From: Warwick RI
Quote:
Originally Posted by cdavekirk
My one Kerbeck experience was enough for me. Bought a Coupe there last summer that was covered in some type of "debris" embedded in the paint. Made the 4 hour drive back to Kerbeck and checked the other cars on their lot and found a number of them with the same "debris" in the paint. They clayed the car and buffed it into a huge mess trying to remove it. They were able to remove most of it but the mess they made of it in the process was unacceptable. I told them I wanted another car and they wouldn't even talk about it. They went so far as to tell me they wouldn't even take the car as a trade because they wouldn't want to to sell it. There's a lot more to the story that I'm not going to get in to. Needless to say go over the paint IN THE DIRECT SUN with a magnifying glass if neccesary before you sign any paperwork.
I do remember reading this one....
Originally Posted by cdavekirk
My one Kerbeck experience was enough for me. Bought a Coupe there last summer that was covered in some type of "debris" embedded in the paint. Made the 4 hour drive back to Kerbeck and checked the other cars on their lot and found a number of them with the same "debris" in the paint. They clayed the car and buffed it into a huge mess trying to remove it. They were able to remove most of it but the mess they made of it in the process was unacceptable. I told them I wanted another car and they wouldn't even talk about it. They went so far as to tell me they wouldn't even take the car as a trade because they wouldn't want to to sell it. There's a lot more to the story that I'm not going to get in to. Needless to say go over the paint IN THE DIRECT SUN with a magnifying glass if neccesary before you sign any paperwork.
I do remember reading this one....
Instructor
Joined: Dec 2006
Posts: 243
Likes: 0
From: Columbia Maryland
Didn't even get off the ground when I tried to deal with Kerbeck. Left multiple voice mails and sent several emails to Dave and never received a response.
You should check out Sport Chevrolet in Silver Spring, MD. I've had dealings with Scott Egloff and they were all positive!!
You should check out Sport Chevrolet in Silver Spring, MD. I've had dealings with Scott Egloff and they were all positive!!
Melting Slicks
Joined: Feb 2006
Posts: 2,007
Likes: 1
From: Eastern PA:ECS Paxton Novi 1500(676rwhp,585tq on stock engine),LG headers, 410's, Corsa Sports, ECS Alky Kit
St. Jude Donor '08-'09
I bought my car from them and it was the easiest most straight forward car buying experience I ever had. I told them I wanted all paperwork ready to go when I got there, and told them not to even try selling me add on garbage, and I wanted to spend 15 minutes inspecting the car and driving it and be out the door without any salesman bs.
I rented a limo and took my dad with me to get the car (he loves Vettes, but never had one), everyone was very friendly, knowledgable and easy to work with. Price was exactly what I had agreed to on the phone, car was prepped, filled with gas and perfect when we arrived.
My next Vette will come from Kerbeck again.
I rented a limo and took my dad with me to get the car (he loves Vettes, but never had one), everyone was very friendly, knowledgable and easy to work with. Price was exactly what I had agreed to on the phone, car was prepped, filled with gas and perfect when we arrived.
My next Vette will come from Kerbeck again.
Burning Brakes
Joined: Aug 2005
Posts: 1,009
Likes: 2
From: Arkansas
Take your car to the Laurel Carmax. Be ready to sell right then if the price is OK. You need to understand the wholesale value of your car, which is probably lower than you'd like. After the visit at least you'll have a baseline. Then take the fairly pleasant drive to Kerbeck in your trade-in car. 32 to 50 across the Bay Bridge, then up 301. It can be a pleasant drive, especially in the nice weather.
I bought at Kebeck and drove my new car 1,100 miles home but I didn't have a trade in. Pretty smooth transaction.
I bought at Kebeck and drove my new car 1,100 miles home but I didn't have a trade in. Pretty smooth transaction.
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Burning Brakes
Joined: Feb 2008
Posts: 1,143
Likes: 14
From: Mechanicsville Maryland
I had a great experience with Kerbeck, both Dave's helped me out...Ordered an '08 and was kept abreast of the status during the entire process. Will but from them again. Sorry to here about your experience.
Race Director
Joined: Apr 2007
Posts: 16,052
Likes: 253
i'm "shocked"
a dealer and sales staff still operating as if gm is having another banner year.
JUST use the internet checking with other dealerships,and you'll get a better idea of what a good deal is. BE PATIENT,THEY ARE BLEEDING NOT YOU!
poor GM and labor and bondholders and suppliers all scrambling to save GM,but in the end many of the dealerships sabotage their efforts.
JUST use the internet checking with other dealerships,and you'll get a better idea of what a good deal is. BE PATIENT,THEY ARE BLEEDING NOT YOU!
poor GM and labor and bondholders and suppliers all scrambling to save GM,but in the end many of the dealerships sabotage their efforts.
Drifting
Joined: Nov 2007
Posts: 1,328
Likes: 103
From: SI NY
Melting Slicks
Joined: Feb 2009
Posts: 3,438
Likes: 30
From: Fairfax Virginia
It is generally true that Kerbeck does not negotiate on price, but they do tell you up front for everybody to see what their price is. No bait and switch or hidden fees. When I was there with a trade-in the made me a reasonable offer. The low end of reasonable, but not what I would call a low ball.
On any given day somebody might have a car cheaper. The question then becomes is the cheaper car the car that you really want or do you just like the price. If it is what you want then you will buy it. If not you might pay a bit more for what you do really want.
In my experience Kerbeck has been completely reputable. I have bought from them and been very pleased. I have also bought elsewhere and when possible try to support my local dealer.
On any given day somebody might have a car cheaper. The question then becomes is the cheaper car the car that you really want or do you just like the price. If it is what you want then you will buy it. If not you might pay a bit more for what you do really want.
In my experience Kerbeck has been completely reputable. I have bought from them and been very pleased. I have also bought elsewhere and when possible try to support my local dealer.
Safety Car
Joined: Sep 2005
Posts: 4,226
Likes: 643
From: Orange County Ca
Cormier Chevy in the Los Angeles area is the largest Vett dealer on the west coast. Usually have 90 to 110 Vetts in stock. Their prices were basically sticker price when I bought my '08, so I went elsewhere and saved $6k. And it was not just 1 salesman, I checked back with them 2different times, because I wanted to buy locally incase of warantee problems, but no dice. I asked them to match the deal I came up with and they were still about $2k more. I have checked with them numerous times over the years, and they are always on the high side. How do they stay in business?
Intermediate
Joined: Mar 2008
Posts: 34
Likes: 2
From: Ocean NJ
I think it's interesting how those giving negative opinions of Kerbeck seem to command the spotlight giving the impression that everything about the dealership is bad. Just tallying up the responses thus far indicates 50% of the respondees giving a definitive opinion like Kerbeck and 50% don't. The majority seem to be editorialists without any direct experience with the dealer.
Race Director
Joined: Apr 2007
Posts: 13,007
Likes: 0
From: Happiness is Busch in Victory Lane!
St. Jude Donor '09 & '12, '14
My take on this thread.
1. Kerbeck is hard to work with if you have a trade.
2. Volume pricing / Good for someone looking to buy and get local service.
3. Little if any customer svc / Volume based business.
I'd like to see Kerbecks response.
1. Kerbeck is hard to work with if you have a trade.
2. Volume pricing / Good for someone looking to buy and get local service.
3. Little if any customer svc / Volume based business.
I'd like to see Kerbecks response.
Melting Slicks
Joined: Jan 2007
Posts: 2,749
Likes: 2
From: SOUTHERN CALI - Most of the time California
Not sure what the big deal on the trade-in is? Most dealer are not nit picky when it comes to trade. If they have a sucker willing to take about $10k less than what the market is willing to pay for the car, they will do it.
If they are making the trade seem like a good offer, then they are making up for it on the selling side. No dealer is going to give you a fair trade-in value. There is always a catch.
If they are making the trade seem like a good offer, then they are making up for it on the selling side. No dealer is going to give you a fair trade-in value. There is always a catch.