Kerbeck Experience
Race Director
Joined: Oct 1999
Posts: 13,298
Likes: 14
From: Somers NY
It is generally true that Kerbeck does not negotiate on price, but they do tell you up front for everybody to see what their price is. No bait and switch or hidden fees. When I was there with a trade-in the made me a reasonable offer. The low end of reasonable, but not what I would call a low ball.
On any given day somebody might have a car cheaper. The question then becomes is the cheaper car the car that you really want or do you just like the price. If it is what you want then you will buy it. If not you might pay a bit more for what you do really want.
In my experience Kerbeck has been completely reputable. I have bought from them and been very pleased. I have also bought elsewhere and when possible try to support my local dealer.
On any given day somebody might have a car cheaper. The question then becomes is the cheaper car the car that you really want or do you just like the price. If it is what you want then you will buy it. If not you might pay a bit more for what you do really want.
In my experience Kerbeck has been completely reputable. I have bought from them and been very pleased. I have also bought elsewhere and when possible try to support my local dealer.
A few things I did not mention (I don't know if they even matter) but as I said Kerbeck was asking $34k for a car with 31k miles..
I got a better optioned car with only 6k miles for $32k however I got my car from a Mini Cooper Dealer...
The owner of the dealership I bought from also owned 4 other "High End" car dealerships, and I was told (and looked at) 2 other Vettes they had, but were at different dealerships, (they told me they did NOT want 3 C6's at a BMW or a Lexus, or Mercedes dealership... they put one C6 at each dealership.... The guy who traded in my car bought an AMG (I guess the recession didn't hurt him)
Maybe they (the Mini Cooper Dealer) just wanted to get the Vette off the lot ????? I don't know how long they had it... but at the time last Sept the prices had not fallen through the floor like now... & "At That Time" I was happy with the price especially after seeing Kerbeck wanting $34k for a higher milage lesser optioned car....
Race Director
Joined: Oct 1999
Posts: 13,298
Likes: 14
From: Somers NY
If a person had a bad experience with a dealership and posts the "TRUTH" I see no reason why the thread should be locked...
Are you employed by Kerbek?? I told of an "EXPERIENCE I HAD WITH THEM... I did not speak bad of them, I told exactly what happened,, it was just a difference in price...
I also said I "CAN'T" comment on their service etc... as I only got as far as asking the price...and getting a very "polite" response.. I was not happy with the response I got.. but that is their perogitive...to negotiate the price or not.. They chose NOT to work with me & I went elsewhere.. I'm happy, and maybe Kerbeck DID sell that car for the asking price and then THEY would also be happy....
no hard feelings.... however form reading so posts of people who HAVE BOUGHT from them I doubt I'd go there... and I'm only one person... I'm sure Kerbeck will be just fine without "little ol me" !
Advanced
Joined: Sep 2006
Posts: 89
Likes: 6
Bad experience with Kerbeck also. If you go there with a trade you better lube up good cause it's gonna hurt!
I was there in the summer of 06 before the economy tanked and the offer on my trade was criminal. I will always remember the sales manager literally running out the door after me as I was pulling out telling me to wait he'll throw in the chrome door handles for free. Give me a break!!!!
I found them very unprofessional and almost pathetic. I also dealt with the guy with the British accent face to face. He was arrogant and condescending beyond belief. I bought my 07 coupe about 3 weeks later just out of state and got a much, much better deal. My wife and I still laugh at them.
We stayed at the Borgata Casino that weekend and had an excellent time! The Borgata i would recommend, Kerbecks I'll pass on.
I was there in the summer of 06 before the economy tanked and the offer on my trade was criminal. I will always remember the sales manager literally running out the door after me as I was pulling out telling me to wait he'll throw in the chrome door handles for free. Give me a break!!!!
I found them very unprofessional and almost pathetic. I also dealt with the guy with the British accent face to face. He was arrogant and condescending beyond belief. I bought my 07 coupe about 3 weeks later just out of state and got a much, much better deal. My wife and I still laugh at them.
We stayed at the Borgata Casino that weekend and had an excellent time! The Borgata i would recommend, Kerbecks I'll pass on.
Le Mans Master
Joined: May 2001
Posts: 8,244
Likes: 850
From: Hamilton Square NJ, Ocean City N. J. Key Biscayne Fla.
Kerbeck is all about selling new Corvettes. Not playing "nickel and dime" trade in games with prospective buyers. I have purchased four Vettes from them. All new, no trade, no problems. When I buy a 2010 GS I'll shop them against a few other Forum dealers. Best price wins. No need to bash. Just buy elsewhere.
Last edited by 69L79; Apr 9, 2009 at 10:58 PM.
Team Owner
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
I think it's interesting how those giving negative opinions of Kerbeck seem to command the spotlight giving the impression that everything about the dealership is bad. Just tallying up the responses thus far indicates 50% of the respondees giving a definitive opinion like Kerbeck and 50% don't. The majority seem to be editorialists without any direct experience with the dealer.
Melting Slicks
Joined: Feb 2007
Posts: 2,234
Likes: 92
From: Florida
2026 Restomod of the Year Finalist
2025 Restomod of the Year Finalist
WHY ???? because some of us had a bad experience with Kerbeck??
If a person had a bad experience with a dealership and posts the "TRUTH" I see no reason why the thread should be locked...
Are you employed by Kerbek?? I told of an "EXPERIENCE I HAD WITH THEM... I did not speak bad of them, I told exactly what happened,, it was just a difference in price...
I also said I "CAN'T" comment on their service etc... as I only got as far as asking the price...and getting a very "polite" response.. I was not happy with the response I got.. but that is their perogitive...to negotiate the price or not.. They chose NOT to work with me & I went elsewhere.. I'm happy, and maybe Kerbeck DID sell that car for the asking price and then THEY would also be happy....
no hard feelings.... however form reading so posts of people who HAVE BOUGHT from them I doubt I'd go there... and I'm only one person... I'm sure Kerbeck will be just fine without "little ol me" !
If a person had a bad experience with a dealership and posts the "TRUTH" I see no reason why the thread should be locked...
Are you employed by Kerbek?? I told of an "EXPERIENCE I HAD WITH THEM... I did not speak bad of them, I told exactly what happened,, it was just a difference in price...
I also said I "CAN'T" comment on their service etc... as I only got as far as asking the price...and getting a very "polite" response.. I was not happy with the response I got.. but that is their perogitive...to negotiate the price or not.. They chose NOT to work with me & I went elsewhere.. I'm happy, and maybe Kerbeck DID sell that car for the asking price and then THEY would also be happy....
no hard feelings.... however form reading so posts of people who HAVE BOUGHT from them I doubt I'd go there... and I'm only one person... I'm sure Kerbeck will be just fine without "little ol me" !
Former Vendor
Joined: Oct 2004
Posts: 8,127
Likes: 1,656
From: Atlantic City NJ
Boy, see what happens when I leave work early one day! 
First things first, and the moderators and the admin will verify this, I have never asked for a thread with negative comments about Kerbeck to be shut down and I never plan to. In fact, I've even asked for threads that did get locked down to be re-opened. One of the basic ideas of a message board is for people to give their opinions, positive or negative, on any given subject.
Now I'll say this...I started working for Kerbeck in 1993 and moved to the Corvette department in 1996. We have always been a "one price dealer". At one time, people liked the fact that they knew our price up front and didn't have to negotiate down to a good price. Now, instead of that being a good thing, people look at that as being arragent. I've never sworn that we have the lowest possible price and I'm sure you can beat any deal if you work at it. I only say that we are going to give you a very price with a very good selection with no-hassle, no-negotiation prices. You have my apologies if our system isn't to your liking, but our customers have always found it a pleasurable experince.
As far as trade ins, we don't quote values over the phone for various reasons. Let's say I convice our appraiser to give me a number. He's going to cover his butt by shooting me a low number. I give you the number, you say its too low (which I already knew) and you don't come in. However, if you come here in person, the appraiser knows we have a real customer who is here to make a deal. He can see it, drive it, ask the owner questions and but a REAL value on it. If I give you a number over the phone than neither you or I ever get a real number for the car. In fact, you'll probably go somewhere local using the low number I gave you to get a better deal when you probably would have done better here in person that that "good" deal you thought you got!
I know what you're thinking...just give me a range. What happens if we give you a range and you show up and my appraiser is at the bottom of the range and you wanted to be at the top of the range. The first thing you'll do is yell about "Bait and Switch" or something like that. There's no benefit in this. Just ask the original poster. A few years ago he kept asking for a value. We gave him a range. He drove the the three hours, we appraised his car and we valued it on the lower end of the range we gave him and he got upset because all he was thinking of was the upper part of the range. Now I have a customer mad at me thinking I lied to him.
I'd rather have someone upset with me for not giving them a value long distance than have some think or say that we lied to them. The possibility of selling one car is not worth the possibility of having some accuse us a shady dealings, lying, etc. That's just the way we operate.
Look, if you try hard enough, you can make almost any deal you want. There are plenty of dealers out there who will do whatever it takes to make a deal because they need to make the deal. Those dealers will probably be out of business before the year is out and if you can take advantage of them, then good for you. We not desperate and we're not going to do things that don't make sense. Kerbeck was selling horse-drawn carriages in the 1800s and automobiles since 1899. When this whole economy mess is over, we'll still be here selling our Vettes with a no-hassle, one price system and we still won't be giving trade in values over the phone. Hopefully enough people will still like that system enough for us to be number one in Corvette sales. Either way, we'll still be part of the Corvette community by going to shows, sponsoring events and helping out where ever and when ever we can.
Thanks for all of your opinions, good and bad!
Dave
First things first, and the moderators and the admin will verify this, I have never asked for a thread with negative comments about Kerbeck to be shut down and I never plan to. In fact, I've even asked for threads that did get locked down to be re-opened. One of the basic ideas of a message board is for people to give their opinions, positive or negative, on any given subject.
Now I'll say this...I started working for Kerbeck in 1993 and moved to the Corvette department in 1996. We have always been a "one price dealer". At one time, people liked the fact that they knew our price up front and didn't have to negotiate down to a good price. Now, instead of that being a good thing, people look at that as being arragent. I've never sworn that we have the lowest possible price and I'm sure you can beat any deal if you work at it. I only say that we are going to give you a very price with a very good selection with no-hassle, no-negotiation prices. You have my apologies if our system isn't to your liking, but our customers have always found it a pleasurable experince.
As far as trade ins, we don't quote values over the phone for various reasons. Let's say I convice our appraiser to give me a number. He's going to cover his butt by shooting me a low number. I give you the number, you say its too low (which I already knew) and you don't come in. However, if you come here in person, the appraiser knows we have a real customer who is here to make a deal. He can see it, drive it, ask the owner questions and but a REAL value on it. If I give you a number over the phone than neither you or I ever get a real number for the car. In fact, you'll probably go somewhere local using the low number I gave you to get a better deal when you probably would have done better here in person that that "good" deal you thought you got!
I know what you're thinking...just give me a range. What happens if we give you a range and you show up and my appraiser is at the bottom of the range and you wanted to be at the top of the range. The first thing you'll do is yell about "Bait and Switch" or something like that. There's no benefit in this. Just ask the original poster. A few years ago he kept asking for a value. We gave him a range. He drove the the three hours, we appraised his car and we valued it on the lower end of the range we gave him and he got upset because all he was thinking of was the upper part of the range. Now I have a customer mad at me thinking I lied to him.
I'd rather have someone upset with me for not giving them a value long distance than have some think or say that we lied to them. The possibility of selling one car is not worth the possibility of having some accuse us a shady dealings, lying, etc. That's just the way we operate.
Look, if you try hard enough, you can make almost any deal you want. There are plenty of dealers out there who will do whatever it takes to make a deal because they need to make the deal. Those dealers will probably be out of business before the year is out and if you can take advantage of them, then good for you. We not desperate and we're not going to do things that don't make sense. Kerbeck was selling horse-drawn carriages in the 1800s and automobiles since 1899. When this whole economy mess is over, we'll still be here selling our Vettes with a no-hassle, one price system and we still won't be giving trade in values over the phone. Hopefully enough people will still like that system enough for us to be number one in Corvette sales. Either way, we'll still be part of the Corvette community by going to shows, sponsoring events and helping out where ever and when ever we can.
Thanks for all of your opinions, good and bad!
Dave
Safety Car
Joined: Sep 2006
Posts: 4,075
Likes: 6
From: Wilmington NC
Boy, see what happens when I leave work early one day!
First things first, and the moderators and the admin will verify this, I have never asked for a thread with negative comments about Kerbeck to be shut down and I never plan to. In fact, I've even asked for threads that did get locked down to be re-opened. One of the basic ideas of a message board is for people to give their opinions, positive or negative, on any given subject.
Now I'll say this...I started working for Kerbeck in 1993 and moved to the Corvette department in 1996. We have always been a "one price dealer". At one time, people liked the fact that they knew our price up front and didn't have to negotiate down to a good price. Now, instead of that being a good thing, people look at that as being arragent. I've never sworn that we have the lowest possible price and I'm sure you can beat any deal if you work at it. I only say that we are going to give you a very price with a very good selection with no-hassle, no-negotiation prices. You have my apologies if our system isn't to your liking, but our customers have always found it a pleasurable experince.
As far as trade ins, we don't quote values over the phone for various reasons. Let's say I convice our appraiser to give me a number. He's going to cover his butt by shooting me a low number. I give you the number, you say its too low (which I already knew) and you don't come in. However, if you come here in person, the appraiser knows we have a real customer who is here to make a deal. He can see it, drive it, ask the owner questions and but a REAL value on it. If I give you a number over the phone than neither you or I ever get a real number for the car. In fact, you'll probably go somewhere local using the low number I gave you to get a better deal when you probably would have done better here in person that that "good" deal you thought you got!
I know what you're thinking...just give me a range. What happens if we give you a range and you show up and my appraiser is at the bottom of the range and you wanted to be at the top of the range. The first thing you'll do is yell about "Bait and Switch" or something like that. There's no benefit in this. Just ask the original poster. A few years ago he kept asking for a value. We gave him a range. He drove the the three hours, we appraised his car and we valued it on the lower end of the range we gave him and he got upset because all he was thinking of was the upper part of the range. Now I have a customer mad at me thinking I lied to him.
I'd rather have someone upset with me for not giving them a value long distance than have some think or say that we lied to them. The possibility of selling one car is not worth the possibility of having some accuse us a shady dealings, lying, etc. That's just the way we operate.
Look, if you try hard enough, you can make almost any deal you want. There are plenty of dealers out there who will do whatever it takes to make a deal because they need to make the deal. Those dealers will probably be out of business before the year is out and if you can take advantage of them, then good for you. We not desperate and we're not going to do things that don't make sense. Kerbeck was selling horse-drawn carriages in the 1800s and automobiles since 1899. When this whole economy mess is over, we'll still be here selling our Vettes with a no-hassle, one price system and we still won't be giving trade in values over the phone. Hopefully enough people will still like that system enough for us to be number one in Corvette sales. Either way, we'll still be part of the Corvette community by going to shows, sponsoring events and helping out where ever and when ever we can.
Thanks for all of your opinions, good and bad!
Dave
First things first, and the moderators and the admin will verify this, I have never asked for a thread with negative comments about Kerbeck to be shut down and I never plan to. In fact, I've even asked for threads that did get locked down to be re-opened. One of the basic ideas of a message board is for people to give their opinions, positive or negative, on any given subject.
Now I'll say this...I started working for Kerbeck in 1993 and moved to the Corvette department in 1996. We have always been a "one price dealer". At one time, people liked the fact that they knew our price up front and didn't have to negotiate down to a good price. Now, instead of that being a good thing, people look at that as being arragent. I've never sworn that we have the lowest possible price and I'm sure you can beat any deal if you work at it. I only say that we are going to give you a very price with a very good selection with no-hassle, no-negotiation prices. You have my apologies if our system isn't to your liking, but our customers have always found it a pleasurable experince.
As far as trade ins, we don't quote values over the phone for various reasons. Let's say I convice our appraiser to give me a number. He's going to cover his butt by shooting me a low number. I give you the number, you say its too low (which I already knew) and you don't come in. However, if you come here in person, the appraiser knows we have a real customer who is here to make a deal. He can see it, drive it, ask the owner questions and but a REAL value on it. If I give you a number over the phone than neither you or I ever get a real number for the car. In fact, you'll probably go somewhere local using the low number I gave you to get a better deal when you probably would have done better here in person that that "good" deal you thought you got!
I know what you're thinking...just give me a range. What happens if we give you a range and you show up and my appraiser is at the bottom of the range and you wanted to be at the top of the range. The first thing you'll do is yell about "Bait and Switch" or something like that. There's no benefit in this. Just ask the original poster. A few years ago he kept asking for a value. We gave him a range. He drove the the three hours, we appraised his car and we valued it on the lower end of the range we gave him and he got upset because all he was thinking of was the upper part of the range. Now I have a customer mad at me thinking I lied to him.
I'd rather have someone upset with me for not giving them a value long distance than have some think or say that we lied to them. The possibility of selling one car is not worth the possibility of having some accuse us a shady dealings, lying, etc. That's just the way we operate.
Look, if you try hard enough, you can make almost any deal you want. There are plenty of dealers out there who will do whatever it takes to make a deal because they need to make the deal. Those dealers will probably be out of business before the year is out and if you can take advantage of them, then good for you. We not desperate and we're not going to do things that don't make sense. Kerbeck was selling horse-drawn carriages in the 1800s and automobiles since 1899. When this whole economy mess is over, we'll still be here selling our Vettes with a no-hassle, one price system and we still won't be giving trade in values over the phone. Hopefully enough people will still like that system enough for us to be number one in Corvette sales. Either way, we'll still be part of the Corvette community by going to shows, sponsoring events and helping out where ever and when ever we can.
Thanks for all of your opinions, good and bad!
Dave
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Verdad Gallardo
Team Owner
Joined: Feb 2008
Posts: 30,699
Likes: 11
From: Ocala FL
They usually wait until the bashee gets a chance to respond, and then close the thread. Now that everyone has had their say, it will most likely be closed, but available for viewing.
Race Director
Joined: Apr 2007
Posts: 16,052
Likes: 253
You
I bought my car from them and it was the easiest most straight forward car buying experience I ever had. I told them I wanted all paperwork ready to go when I got there, and told them not to even try selling me add on garbage, and I wanted to spend 15 minutes inspecting the car and driving it and be out the door without any salesman bs.
I rented a limo and took my dad with me to get the car (he loves Vettes, but never had one), everyone was very friendly, knowledgable and easy to work with. Price was exactly what I had agreed to on the phone, car was prepped, filled with gas and perfect when we arrived.
My next Vette will come from Kerbeck again.
I rented a limo and took my dad with me to get the car (he loves Vettes, but never had one), everyone was very friendly, knowledgable and easy to work with. Price was exactly what I had agreed to on the phone, car was prepped, filled with gas and perfect when we arrived.
My next Vette will come from Kerbeck again.
they told you what you had to pay.
they filled up the tank(like they all do-gas was figured into the price)
you paid to get yourself to the dealership.
you walked in signed the papers and gave them the money
and drove the car home.
you are a dealership's dream customer.
did they give you a hat or keychain or anything as a "little" token of their appreciation for your business?
Former Vendor
Joined: Oct 2004
Posts: 8,127
Likes: 1,656
From: Atlantic City NJ
made it super easy for THEM!
they told you what you had to pay.
they filled up the tank(like they all do-gas was figured into the price)
you paid to get yourself to the dealership.
you walked in signed the papers and gave them the money
and drove the car home.
you are a dealership's dream customer.
did they give you a hat or keychain or anything as a "little" token of their appreciation for your business?
they told you what you had to pay.
they filled up the tank(like they all do-gas was figured into the price)
you paid to get yourself to the dealership.
you walked in signed the papers and gave them the money
and drove the car home.
you are a dealership's dream customer.
did they give you a hat or keychain or anything as a "little" token of their appreciation for your business?
Wow. Does it make you feel better about trying to make someone else feel bad about their happy experience? Happy Easter!
a dealer and sales staff still operating as if gm is having another banner year.
JUST use the internet checking with other dealerships,and you'll get a better idea of what a good deal is. BE PATIENT,THEY ARE BLEEDING NOT YOU!
poor GM and labor and bondholders and suppliers all scrambling to save GM,but in the end many of the dealerships sabotage their efforts.
JUST use the internet checking with other dealerships,and you'll get a better idea of what a good deal is. BE PATIENT,THEY ARE BLEEDING NOT YOU!
poor GM and labor and bondholders and suppliers all scrambling to save GM,but in the end many of the dealerships sabotage their efforts.
Poor GM? Let me get this straight, I order cars from the factory, they build them, ship them to me and get paid in full for the car. They're paid whether I sell the car or not. I keep selling cars and keep ordering so they can keep building them. If you consider that sabotage then I want you working for the other team so you can benefit us with your sabotage!
I just took delivery of over 40 new Vettes over the last two weeks from the factory. How many other dealers are taking on this kind of inventory because GM asked them to?
Safety Car
Joined: Feb 2007
Posts: 4,942
Likes: 4
From: LINCOLN RI - 2010 GS Coupe - 2007 Coupe
I applaud your response Dave.
There is nothing wrong with being up front. If your policy is no negotiation then at least the customer knows what to expect going in. If a trade is involved, the only thing left to negotiate is what the value of the trade is. I agree that can't be determined without seeing the car in person.
If the drive is too far then a person would be better served to try to make a deal closer to where he lives or sell the car privately.
Just my 2cents
There is nothing wrong with being up front. If your policy is no negotiation then at least the customer knows what to expect going in. If a trade is involved, the only thing left to negotiate is what the value of the trade is. I agree that can't be determined without seeing the car in person.
If the drive is too far then a person would be better served to try to make a deal closer to where he lives or sell the car privately.
Just my 2cents
NCM Member
Joined: Jun 2006
Posts: 2,833
Likes: 2
From: Dumont NJ
I also had a bad expierance trying to buy a new C6 & trade in my existing Vette. This is the short version but decribes what happened. This happened back in August of 21008. Both EVS & Kerback did the same thing talked to me like I was their best friend UNTIL I said I had a trade in. Then I could not even get either of them to return my phone calls. I don't care what they say (Dave post certainly sounded very sincere) but just say you can't give a range and that can be the end of it. The day I gave up I went to a local deaer (Paramus Chevy) made a deal for the same price Kerback gave me a a (at least) resonable price for my tradein. By the way it was towards the lower range I had in mind for my trade. If they don't want a trade just say so, dont give that BS answer or worst STOP responding. Tommy up in New Hamsphire had given me a good price but could not offer my enough on my tradein. He was honest and will go back to him for my next Vette along with my local dealer. From all the post I've read about Kerback's they are a good dealer to do business with as long as you are not trading in a car. ISN'T THAT WAHT DEARLERS DO? Anyway that's my 2 cents. Igot my Cyber Grey '09 coupe (which is my 3rd Vette)
Pro
Joined: Aug 2003
Posts: 631
Likes: 255
From: Richmond Virginia
I buy lots of new cars. In the last 5 years, a C6, 05 Viper, 06 Viper, 06 XLR, 06 XLR-V, M5, 09 CTS-V, 09 Viper. I almost always buy from out of state high volume dealers to avoid BS from local dealers trying to make the big score on their once a year high end allocation.
Back in the Fall of 04 I wanted to be the first kid on the block with a C6 so I called Dave. Made the deal, he met me at the airport and it was one of the most flawless, up front deals I have ever made.
When the new Z06 hit and dealers were stiffing folks left and right, Dave advised to "sit tight" and not jump. He could have easily talked me into one and now I am glad he did not.
Don't know when I will but another Vette, but when I do I will call Dave and I doubt he even remembers me.
Back in the Fall of 04 I wanted to be the first kid on the block with a C6 so I called Dave. Made the deal, he met me at the airport and it was one of the most flawless, up front deals I have ever made.
When the new Z06 hit and dealers were stiffing folks left and right, Dave advised to "sit tight" and not jump. He could have easily talked me into one and now I am glad he did not.
Don't know when I will but another Vette, but when I do I will call Dave and I doubt he even remembers me.
Instructor
Joined: Nov 2006
Posts: 248
Likes: 0
From: Annapolis Maryland
Wow. Does it make you feel better about trying to make someone else feel bad about their happy experience? Happy Easter!
Poor GM? Let me get this straight, I order cars from the factory, they build them, ship them to me and get paid in full for the car. They're paid whether I sell the car or not. I keep selling cars and keep ordering so they can keep building them. If you consider that sabotage then I want you working for the other team so you can benefit us with your sabotage!
I just took delivery of over 40 new Vettes over the last two weeks from the factory. How many other dealers are taking on this kind of inventory because GM asked them to?
Poor GM? Let me get this straight, I order cars from the factory, they build them, ship them to me and get paid in full for the car. They're paid whether I sell the car or not. I keep selling cars and keep ordering so they can keep building them. If you consider that sabotage then I want you working for the other team so you can benefit us with your sabotage!
I just took delivery of over 40 new Vettes over the last two weeks from the factory. How many other dealers are taking on this kind of inventory because GM asked them to?
Intermediate
Joined: Feb 2009
Posts: 37
Likes: 0
From: Choctaw OK
Seldom can anyone do well with a trade....it's just the way it is. I've never enjoyed any vehicle I eventually felt or learned I paid too much for or if the transaction was a bust. I did ok on a vette purchase once when I traded a Harley on the deal. Did I get top $$ on the bike.....no. But I got rid of a 2nd bike I had not ridden in 4 years and didn't get low balled on the deal. I also had another HD parked by the vette which means two toys are still better than one. My best advice is to sell via the forum or locally for a reasonable price and then do some shopping to find what you want so you can at least honestly walk away happy with the purchase. At least this in my 2 cents.
Racer
Joined: Oct 2005
Posts: 321
Likes: 2
From: Mesquite TX
Bravo!
Thanks for the honest and timely response!
Thanks for the honest and timely response!
Boy, see what happens when I leave work early one day!
First things first, and the moderators and the admin will verify this, I have never asked for a thread with negative comments about Kerbeck to be shut down and I never plan to. In fact, I've even asked for threads that did get locked down to be re-opened. One of the basic ideas of a message board is for people to give their opinions, positive or negative, on any given subject.
Now I'll say this...I started working for Kerbeck in 1993 and moved to the Corvette department in 1996. We have always been a "one price dealer". At one time, people liked the fact that they knew our price up front and didn't have to negotiate down to a good price. Now, instead of that being a good thing, people look at that as being arragent. I've never sworn that we have the lowest possible price and I'm sure you can beat any deal if you work at it. I only say that we are going to give you a very price with a very good selection with no-hassle, no-negotiation prices. You have my apologies if our system isn't to your liking, but our customers have always found it a pleasurable experince.
As far as trade ins, we don't quote values over the phone for various reasons. Let's say I convice our appraiser to give me a number. He's going to cover his butt by shooting me a low number. I give you the number, you say its too low (which I already knew) and you don't come in. However, if you come here in person, the appraiser knows we have a real customer who is here to make a deal. He can see it, drive it, ask the owner questions and but a REAL value on it. If I give you a number over the phone than neither you or I ever get a real number for the car. In fact, you'll probably go somewhere local using the low number I gave you to get a better deal when you probably would have done better here in person that that "good" deal you thought you got!
I know what you're thinking...just give me a range. What happens if we give you a range and you show up and my appraiser is at the bottom of the range and you wanted to be at the top of the range. The first thing you'll do is yell about "Bait and Switch" or something like that. There's no benefit in this. Just ask the original poster. A few years ago he kept asking for a value. We gave him a range. He drove the the three hours, we appraised his car and we valued it on the lower end of the range we gave him and he got upset because all he was thinking of was the upper part of the range. Now I have a customer mad at me thinking I lied to him.
I'd rather have someone upset with me for not giving them a value long distance than have some think or say that we lied to them. The possibility of selling one car is not worth the possibility of having some accuse us a shady dealings, lying, etc. That's just the way we operate.
Look, if you try hard enough, you can make almost any deal you want. There are plenty of dealers out there who will do whatever it takes to make a deal because they need to make the deal. Those dealers will probably be out of business before the year is out and if you can take advantage of them, then good for you. We not desperate and we're not going to do things that don't make sense. Kerbeck was selling horse-drawn carriages in the 1800s and automobiles since 1899. When this whole economy mess is over, we'll still be here selling our Vettes with a no-hassle, one price system and we still won't be giving trade in values over the phone. Hopefully enough people will still like that system enough for us to be number one in Corvette sales. Either way, we'll still be part of the Corvette community by going to shows, sponsoring events and helping out where ever and when ever we can.
Thanks for all of your opinions, good and bad!
Dave
First things first, and the moderators and the admin will verify this, I have never asked for a thread with negative comments about Kerbeck to be shut down and I never plan to. In fact, I've even asked for threads that did get locked down to be re-opened. One of the basic ideas of a message board is for people to give their opinions, positive or negative, on any given subject.
Now I'll say this...I started working for Kerbeck in 1993 and moved to the Corvette department in 1996. We have always been a "one price dealer". At one time, people liked the fact that they knew our price up front and didn't have to negotiate down to a good price. Now, instead of that being a good thing, people look at that as being arragent. I've never sworn that we have the lowest possible price and I'm sure you can beat any deal if you work at it. I only say that we are going to give you a very price with a very good selection with no-hassle, no-negotiation prices. You have my apologies if our system isn't to your liking, but our customers have always found it a pleasurable experince.
As far as trade ins, we don't quote values over the phone for various reasons. Let's say I convice our appraiser to give me a number. He's going to cover his butt by shooting me a low number. I give you the number, you say its too low (which I already knew) and you don't come in. However, if you come here in person, the appraiser knows we have a real customer who is here to make a deal. He can see it, drive it, ask the owner questions and but a REAL value on it. If I give you a number over the phone than neither you or I ever get a real number for the car. In fact, you'll probably go somewhere local using the low number I gave you to get a better deal when you probably would have done better here in person that that "good" deal you thought you got!
I know what you're thinking...just give me a range. What happens if we give you a range and you show up and my appraiser is at the bottom of the range and you wanted to be at the top of the range. The first thing you'll do is yell about "Bait and Switch" or something like that. There's no benefit in this. Just ask the original poster. A few years ago he kept asking for a value. We gave him a range. He drove the the three hours, we appraised his car and we valued it on the lower end of the range we gave him and he got upset because all he was thinking of was the upper part of the range. Now I have a customer mad at me thinking I lied to him.
I'd rather have someone upset with me for not giving them a value long distance than have some think or say that we lied to them. The possibility of selling one car is not worth the possibility of having some accuse us a shady dealings, lying, etc. That's just the way we operate.
Look, if you try hard enough, you can make almost any deal you want. There are plenty of dealers out there who will do whatever it takes to make a deal because they need to make the deal. Those dealers will probably be out of business before the year is out and if you can take advantage of them, then good for you. We not desperate and we're not going to do things that don't make sense. Kerbeck was selling horse-drawn carriages in the 1800s and automobiles since 1899. When this whole economy mess is over, we'll still be here selling our Vettes with a no-hassle, one price system and we still won't be giving trade in values over the phone. Hopefully enough people will still like that system enough for us to be number one in Corvette sales. Either way, we'll still be part of the Corvette community by going to shows, sponsoring events and helping out where ever and when ever we can.
Thanks for all of your opinions, good and bad!
Dave
Racer
Joined: Jan 2007
Posts: 410
Likes: 1
From: BROOKLYN, New York
Kerbeck and trade ins
DO NOT SHOW UP AT KERBECK'S WITH A TRADE, YOU WILL NOT GET WHAT YOU WANT FOR IT WHETHER IT IS THE GALVES VALUE OR KBB VALUE...THEY DID THE SAME THING TO ME SO I PURCHASED AT PARAMUS INSTEAD!
REMEMBER A CAR DEALER IS NOT THERE TO BE YOUR FRIEND THEY ARE THERE TO SELL CARS. THEY TRY AND CHOOSE THEIR VICTIMS. HEY MAYBE THE SALESGUY TRIED TO SIZE ME UP AND TAKE ADVANTAGE, WHO KNOWS WHO CARES.
YES PARAMUS GAVE ME JUST AS GOOD A PRICE AS KERBECK AND WHAT MY TRADE WAS ACTUALLY WORTH!
REMEMBER A CAR DEALER IS NOT THERE TO BE YOUR FRIEND THEY ARE THERE TO SELL CARS. THEY TRY AND CHOOSE THEIR VICTIMS. HEY MAYBE THE SALESGUY TRIED TO SIZE ME UP AND TAKE ADVANTAGE, WHO KNOWS WHO CARES.
YES PARAMUS GAVE ME JUST AS GOOD A PRICE AS KERBECK AND WHAT MY TRADE WAS ACTUALLY WORTH!
Last edited by BigBlueDevil; Apr 10, 2009 at 11:07 PM.