Battery replacement under warranty?
10-31-2009, 12:02 AM
#1
Instructor
Thread Starter
Battery replacement under warranty?
About a month ago, I noticed my battery (for 2007) was starting to go. Vette would just barely start after not driving for a few days. It was tested by a local dealer and found to be low on their load test. They replaced and charged me for new battery. I assumed (probably my first mistake and certainly not my last) the battery would not be covered under warranty. Today, I went to the same dealer (different service rep., the old service rep. for battery issue is no longer with the dealership) for a warranty repair. He looked at the maintenance history and stated the new battery should have been free and covered under the warranty on the prior visit, since I was still under 36,000 miles. They credited the full amount for the battery replacement. Are batteries (full replacement as opposed to pro-rated) covered under the 3 year/36,000 bumper to bumper warranty? I know the warranty book says bumper to bumper (including tires), but I was surprised that battery (with useful life that can be affected by so many use factors) was 100% covered, at least according to this dealership.
10-31-2009, 01:50 AM
#3
Safety Car
I had a AC Delco battery in my '01 that failed in Oct. of '03 and it was replaced, free, under warranty. The car had about 12,000 miles at the time. Sad that a GM service writer wouldn't know a battery is covered. Glad the 2nd guy knew better. 
10-31-2009, 03:23 PM
#5
Le Mans Master
Member Since: Jan 2005
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The AC/Delco OEM battery, when replaced under the vehicle's 3 yr./36000 mi bumper to bumper warranty is never pro-rated, but the warranty is only for the remainder of the 3/36 B2B warranty. A replacement battery purchased after 3 yr./36000, or over the counter will be pro-rated, and the warranty terms are different than on OEM battery replaced under the GM bumper to bumper warranty. The warranty length on a replacement AC/Delco battery is independant of mileage and the length is on the battery label.
Last edited by calemasters; 11-01-2009 at 09:18 AM.
10-31-2009, 06:54 PM
#6
Team Owner
Member Since: Sep 2000
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St. Jude Donor '13
Sounds like a stand-up service rep and dealership, they could have kept quiet and avoided the hassle.
