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Old May 23, 2010 | 10:46 AM
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Default Dispute with e6bailey/Stuart

About 3 wks ago I bought a set of stock rears from Stuart Bailey for $340 shipped. The tires were advertised as 80% remaining tread (see link). I believe I did receive the tires posted in the pics but the remaining tread is far from 80% and one has a screw in it. I also admit that it was difficult to determine the depth based on the pics in his thread and that's why I referred to the written part in the thread.

http://forums.corvetteforum.com/c6-p...-anywhere.html

The tires came when I was on vacation. I contacted Stuart when I got back to inform him the tires were only about 4/32 and that 2 reputable tire shops called them 80% worn. He said to return them and he would refund.


Quote: "When I had my new ones installed that is what the tire shop told me and compared side by side with the new ones I agreed. Also the pictures I showed were very clear.

If you feel I lied I will refund the purchase price. Please just send them back."


I PM'd back asking for a couple days and maybe check with another tire shop to which he didn't respond. I was very busy the next few days catching up at work and finally PM'd him the following Monday to let him know I would be returning them. Then he decided he would no longer take them back.

At this point I notified a Moderator and went offline to attempt to resolve. The first thing I did was contact PayPal who simply contacted Stuart by email and then did nothing. He responded with this.



Quote: "THAT SUCKS WHEN WE GET UNREASONABLE!!!"



Stuart finally offered to pay $200 shipped for me to send them back.



Quote: The tires never were patched confirming your statement below. A nail is not a patch. Besides they came of my car so I seriously doubt they had a nail sticking in them.

If you are so hard up for money are you think I screwed you send back the tires and I will pay you $200.00 for them."


When I explained that he would get the tires and turn a tiddy profit, his advice was for me to "get a life" and take it or leave it. I would be out around $200 to $220 and he would have the tires back plus would hold about $60 - $80 of my money.



Quote: "BILL:

PLEASE GET A LIFE. I DONT AHVE TIME TO KEEP GOING BACK AND FORTH. THIS IS THE LAST TIME I WILL RESPOND. ACCEPT MY OFFER OR KEEP THE TIRES!!!!!!!!!!!!!!!!!!!!!!!"



I offered to pay to send them back plus allow him to deduct an equal shipping amount from the original $340 paid. This would get the tires back to him at basically no or little cost. Once again I was told to get a life.


Here are more pics:









Old May 23, 2010 | 11:04 AM
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Ibtl
Old May 23, 2010 | 11:18 AM
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Originally Posted by captej
Ibtl
please explain?
Old May 23, 2010 | 11:24 AM
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wow, sounds to me like the seller is actually "hard up for money" (his own words). maybe he needs to "get a life". talk about taking advantage.
Old May 23, 2010 | 11:35 AM
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OK,you obviously have problem here.I suggest and /or recommend going thru your credit card company with a dispute of charges.I did that last year w/a problem I had on here and was fully reimbursed by the company.If you can't get a satisfactory settlement from the seller,don't waste any more time.
Old May 23, 2010 | 11:41 AM
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Can't even begin to take sides...

1. Buyer could have put the screw in that tire.
2. Buyer could have mounted, installed, and wore the crap out of them in the time he had them.
3. Buyer could have made it a priority to address the situation in a much more timely manner.

The seller doesn't know you from Adam but he should know what he sold. If he DID know there was much less tread than advertised then that is messed up and Karma is a biotch so he'll get his.

How to fix this... buyer... you're screwed. I don't blame the seller for not refunding your money back personally because you waited so long and that's assuming that there was no screw in the tire when he shipped them and you stuck it in there. Put the tires on your car... wear them out and remember this...

Tip... don't buy OR sell tires without inner mid and outer tread depth readings.
Old May 23, 2010 | 11:55 AM
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Originally Posted by Bepratt
Can't even begin to take sides...

1. Buyer could have put the screw in that tire.
2. Buyer could have mounted, installed, and wore the crap out of them in the time he had them.
3. Buyer could have made it a priority to address the situation in a much more timely manner.

The seller doesn't know you from Adam but he should know what he sold. If he DID know there was much less tread than advertised then that is messed up and Karma is a biotch so he'll get his.

How to fix this... buyer... you're screwed. I don't blame the seller for not refunding your money back personally because you waited so long and that's assuming that there was no screw in the tire when he shipped them and you stuck it in there. Put the tires on your car... wear them out and remember this...

Tip... don't buy OR sell tires without inner mid and outer tread depth readings.
I don't think 3 weeks is to long to post a dispute thread, as stated he has already been in contact with the seller this isn't the first time this has been addressed. He did what he was supposed to according to forum rules, "attempt to resolve offline first"

as far as the buyer putting a screw in the tire what would be his motivation?
Old May 23, 2010 | 11:56 AM
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Originally Posted by Bepratt
Can't even begin to take sides...

1. Buyer could have put the screw in that tire.
2. Buyer could have mounted, installed, and wore the crap out of them in the time he had them.
3. Buyer could have made it a priority to address the situation in a much more timely manner.

The seller doesn't know you from Adam but he should know what he sold. If he DID know there was much less tread than advertised then that is messed up and Karma is a biotch so he'll get his.

How to fix this... buyer... you're screwed. I don't blame the seller for not refunding your money back personally because you waited so long and that's assuming that there was no screw in the tire when he shipped them and you stuck it in there. Put the tires on your car... wear them out and remember this...

Tip... don't buy OR sell tires without inner mid and outer tread depth readings.
The tires still have the shipping label on them. It was never removed. The screw in question is under the taped on label. Stuart was contacted and alerted of the condition of the tires the next day after I got back from vacation and I could post my plain itinerary to prove
it. I could hardly get the tires mounted much less wear them out from Sunday night to Monday morning. Your right I am screwed as the seller has has made it clear that he will not refund the purchase amount.
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Old May 23, 2010 | 11:58 AM
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Originally Posted by Bepratt
Can't even begin to take sides...

1. Buyer could have put the screw in that tire.
2. Buyer could have mounted, installed, and wore the crap out of them in the time he had them.
3. Buyer could have made it a priority to address the situation in a much more timely manner.

The seller doesn't know you from Adam but he should know what he sold. If he DID know there was much less tread than advertised then that is messed up and Karma is a biotch so he'll get his.

How to fix this... buyer... you're screwed. I don't blame the seller for not refunding your money back personally because you waited so long and that's assuming that there was no screw in the tire when he shipped them and you stuck it in there. Put the tires on your car... wear them out and remember this...

Tip... don't buy OR sell tires without inner mid and outer tread depth readings.
they are used you get what you pay for thats only a 1/4 of the new price! i have had guys swap tires on me before and try to say they were the ones i sold them in a effort to get free tires I'm not saying this is the deal here but it happens! used tires are tricky and should be seen in person unless they are cheap enough to take the risk. good luck hope it works out!
Old May 23, 2010 | 11:58 AM
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Unfortunately, I used PayPal linked directly to my account. It never went through my credit card. I have since closed my bank account through PayPal and will only use the credit card if I use it at all.
Old May 23, 2010 | 12:05 PM
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Originally Posted by a/c man
they are used you get what you pay for thats only a 1/4 of the new price! i have had guys swap tires on me before and try to say they were the ones i sold them in a effort to get free tires I'm not saying this is the deal here but it happens! used tires are tricky and should be seen in person unless they are cheap enough to take the risk. good luck hope it works out!
These tires sell on line at Tire Rack for $338 I believe. That's 1/2 the price. What I paid for was tires advertised to have 80% remaining tread. Perhaps I was a fool to trust in someone from the forum, is that what you mean? I didn't mean for that to sound sarcastic, sorry. Thanks for the good luck.

Last edited by C4fan; May 23, 2010 at 12:14 PM.
Old May 23, 2010 | 12:17 PM
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Originally Posted by pewter99
I don't think 3 weeks is to long to post a dispute thread, as stated he has already been in contact with the seller this isn't the first time this has been addressed. He did what he was supposed to according to forum rules, "attempt to resolve offline first"

as far as the buyer putting a screw in the tire what would be his motivation?
Well, until I read his last couple of posts since yours I did no understand he contacted the seller the day after he received the tires. I was under the impression it had been a week or so because he had been on "vacation". Anyone can say anything...

Also, his motivation for putting a screw in the tire would be to help his case because he was unhappy with the tread wear. It wasn't until he said the shipping label is still on them and over the screw that clarified it a little more in his favor. Like I said, if the seller knew then that is messed up. He had to know about the tread wear obviously if the buyer hadn't even mounted them and didn't wear them out. People are shady so you never know in either direction. All I was saying is things aren't always what they seem without actually seeing or knowing both sides o the story.

I still say get tread depths before buying not percentages shooting from the hip. Now if the buyer is 100% honest I think the seller should refund him half what he paid at most. I also think the seller should have sold them on craigslist if he wanted to be shady.
Old May 23, 2010 | 12:26 PM
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they look 50% in the original post to me the pic are clear!! and if the screw was in them and he knew about it why didn't he remove it! I think he should give you a partial refund and let you resell the tires to make up for it!they are to expensive to ship around! anyone need some 50% tires for a deal!try to work it out!
Old May 23, 2010 | 12:28 PM
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Originally Posted by Bepratt
Well, until I read his last couple of posts since yours I did no understand he contacted the seller the day after he received the tires. I was under the impression it had been a week or so because he had been on "vacation". Anyone can say anything...
I figured you missed that part


Also, his motivation for putting a screw in the tire would be to help his case because he was unhappy with the tread wear. It wasn't until he said the shipping label is still on them and over the screw that clarified it a little more in his favor. Like I said, if the seller knew then that is messed up. He had to know about the tread wear obviously if the buyer hadn't even mounted them and didn't wear them out. People are shady so you never know in either direction. All I was saying is things aren't always what they seem without actually seeing or knowing both sides o the story.

my thinking is why would he "screw" himself knowing he may get stuck with them..

I still say get tread depths before buying not percentages shooting from the hip. Now if the buyer is 100% honest I think the seller should refund him half what he paid at most. I also think the seller should have sold them on craigslist if he wanted to be shady.
and I agree getting tread depth info with an actual guage would have been helpful

as to the being shady part I cannot say I condone that in any forum..




oh, and moving this to C6 General as it will probably get lost in Parts For Sale...also emailing the seller for his response
Old May 23, 2010 | 03:23 PM
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I agree with most of the comments. I actually sent a PM to the buyer asking how he determined the tread depth. Again unfortunately his box was full and the PM didn't go through. You can see on the original thread where I told him his mail box was full. By the time I PM'd him back I was in a hurry and confirmed that I would take them. Too bad for me.

I also told him that if he would refund what I paid he could resell them and I would ship them to who ever he wanted to save on shipping all around. I would have also accepted a partial refund and kept the tires but neither of us suggested it.
Old May 23, 2010 | 03:36 PM
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it's a rough situation----buying things, sight unseen. I can say that I have bought tires off of a CF seller and had no issues whatsoever. that goes for other things bought on CF, many things.

obviously, you got one seller who is a stinker. but then again, imo, you were buying a product that should have been viewed prior to, accepted for what it was when received regardless of description considering the price, or made safe by going thru either an intermediary (such as escrow.com) or a credit card, or both.

you've chosen to fight it but with little ammo on your side other than public opinion. not saying you're wrong; just saying this is what it is, and what it could have been. that it is not going favorably is your current situation and you may not receive a reasonable result to your satisfaction.

the lesson learned for all of us is not that all people are cheaters (which you are not saying) but that reasonable precautions can be taken, or negative consequences can happen. usually, they don't. in your case, they did.

I hope you get this resolved.
Old May 23, 2010 | 03:38 PM
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It sounds like he was being reasonable when you first notified him about the problem and he told you to return them for a refund. Yet you state in your thread "I PM'd back asking for a couple days and maybe check with another tire shop". What did you need a couple of days for for something that would take an hour most to ship, and than your confusing statement to check with another tire shop - for what to confirm what you already know that you weren't happy. I'm sure you presented your side which is fifty percent of the story and somewhere the truth is in the middle. Interesting that you list his replies - have you told us the complete story or are you cherry picking what you would like us to base our replies on. I believe from what you said that the seller was being reasonable when he told you to send back for a refund but you wanted to take your time doing it.

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Old May 23, 2010 | 04:08 PM
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Guys, I think we all know that buying anything off the Internet, sight unseen, via just a picture(s) and text, from someone we don't know (private party), is certainly a roll of the dice. Fortunately, most transactions are solid.

Personally, all my transactions are conducted with a Credit Card. I'm at least able to dispute the transaction. I haven't heard to many positive comments about PayPal.

I hope everything is resolved to each parties satisfaction. Good Luck
Old May 23, 2010 | 07:01 PM
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The story told here is almost correct.

First of all I had pictures of the tires posted very clearly. Look at the thread as to the front tires. The buyer for those tires had no problem.

The tires in the pictures that he is showing don't look like the tires I sent out but let's assume they were. I am dumb enough to send them out with a nail sticking in them.


I DID tell the buyer that I would take them back less shipping cost. He contacted me like a week after I made the offer and told me he wanted to return them. Not only did he want to return them , he wanted me to pay shipping both ways. That is when I told him to forget it and keep them.

For the next several days after pay-pal rejected his claim he e-mailed me about 3-4 times per day, so I told him "TO GET A LIFE" and when he then still would not quit I offered him $200.00 figuring he was hard up for the money.

I am a power seller on eBay with a 100% feedback. My average sale is $50,000.00. You don't achieve that by screwing people.

You guys decide for yourself.[/I]
[/B]
Old May 23, 2010 | 07:13 PM
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Interesting.

There's always two sides to every story.




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