CCDVRichy

Having had two C5s & my present '08 C6 & having endured the cheap, plastic like ,un-
comfortable interiors in all three, I suffered in silence. No more. The other day, the latch & handle on the rarely opened glove compartment door broke in the locked position. Fortunately, we got it opened.Imagine my surprise when I found out that it was considered a "trim" item & as such,was not covered by the warranty.From my technical
background, a "trim" item is fixed in place,immovable & not capable of the motion of the
latch,etc. By taking this cheapskate approach on a $50k+ car with an extended warranty, GM is reverting to its old "screw the consumer" ways.Considering that C6 sales over the past several years are ~ 1/2 of C5 sales,one would think that GM would go the extra mile to maintain its existing customers.

ChevyCobb

So what are you going to buy after you sell it? Trading it in tomorrow?

designerRob

I think my interior is pretty comfortable. But I have to agree that the glove compartment latch is poorly designed and should be warranted.

petes ZO6

I'm always surprised when people buy $50k cars without sitting inside them first. Especially when they buy them not once, not twice but 3 separate times.

BlueOx

That happened to me and I bought a spare for the future.

jackhall99

Don-Vette

Yeah, no ****.

MThomas

Your dealer could take care of the issue if they wanted to. However the dealer will make more money if you pay for the repair instead of covering it under the warranty. I never have issues like this from my dealer they always step up to the plate and take care of the issue. Might want to find a dealer who has first rate customer service. GOOD LUCK!!

speedlink

I think it's time to sell and never look back. Buy a Honda or Toyota, or Ford, maybe a Chrysler. All are much better for you.

KBow_Photo

so you obviously knew what you had with a C5 and then bought another one and a new C6.

3LZZ06

WOW...you guys are tough.

The guy is complaining about a $30 repair that will cost him $300 at GM service, and G f*ing M won't cover it to keep the peace with it's loyal customers.

Sh!tty customer service and customer appreciation if you ask me...

dvilin

Man has a point.

petes ZO6

You may want to go back and read the first sentance of his post.

mpuzach

Note that the warranty that won't cover the broken latch is an extended warranty with limited coverage and not the factory one.

petes ZO6

Good point. Unfortunately GMPP does not cover this.

AORoads

It is! in the first 36 mos. after purchase. it is, after all, a 10 dollar item to replace, not a $10K item. and mine was replaced when it broke.

wadr, if that's the extent of the "rant" it is so minor imo. as to the interior, I'm with the above poster---it's pretty good for me, but like anything, can be improved.

tampatopless

Ford stock is only a couple of bucks from its 52 week bottom at $11 a share.

I'm thinking it's a "buy"

su8pack1

That latch and the ash tray you would think would have been fixed by now.

3LZZ06

Maybe I'm way off base here but from what I can see, he's owned at least 3 Corvettes and and GM won't warranty a cheesy broken latch that they consider "trim"??? I think we can all agree it's a pretty flimsy glove box....no?

Do you have another angle here or am I missing something...

No repair from GM???...Give me a big fat break GM "puulleasse"...

JKbride

Hey, go easy on the guy, he is one of us....he is just frustrated that the halo car, from the brand he has supported over the years won't even fix a latch, under warranty no less.

Be kind Gents