I'm always surprised when people buy $50k cars without sitting inside them first. Especially when they buy them not once, not twice but 3 separate times.
GM Rant
Thread Starter
Heel & Toe
Joined: Mar 2010
Posts: 23
Likes: 3
GM Rant
Having had two C5s & my present '08 C6 & having endured the cheap, plastic like ,un-
comfortable interiors in all three, I suffered in silence. No more. The other day, the latch & handle on the rarely opened glove compartment door broke in the locked position. Fortunately, we got it opened.Imagine my surprise when I found out that it was considered a "trim" item & as such,was not covered by the warranty.From my technical
background, a "trim" item is fixed in place,immovable & not capable of the motion of the
latch,etc. By taking this cheapskate approach on a $50k+ car with an extended warranty, GM is reverting to its old "screw the consumer" ways.Considering that C6 sales over the past several years are ~ 1/2 of C5 sales,one would think that GM would go the extra mile to maintain its existing customers.
comfortable interiors in all three, I suffered in silence. No more. The other day, the latch & handle on the rarely opened glove compartment door broke in the locked position. Fortunately, we got it opened.Imagine my surprise when I found out that it was considered a "trim" item & as such,was not covered by the warranty.From my technical
background, a "trim" item is fixed in place,immovable & not capable of the motion of the
latch,etc. By taking this cheapskate approach on a $50k+ car with an extended warranty, GM is reverting to its old "screw the consumer" ways.Considering that C6 sales over the past several years are ~ 1/2 of C5 sales,one would think that GM would go the extra mile to maintain its existing customers.
Race Director
Joined: Jan 2011
Posts: 11,973
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From: Tonawanda New York
Le Mans Master
Joined: Jan 2000
Posts: 5,030
Likes: 128
From: Cols. Ohio
Your dealer could take care of the issue if they wanted to. However the dealer will make more money if you pay for the repair instead of covering it under the warranty. I never have issues like this from my dealer they always step up to the plate and take care of the issue. Might want to find a dealer who has first rate customer service. GOOD LUCK!!
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_"SCOTT"_
Joined: Mar 2009
Posts: 6,870
Likes: 53
From: South Florida
WOW...you guys are tough.
The guy is complaining about a $30 repair that will cost him $300 at GM service, and G f*ing M won't cover it to keep the peace with it's loyal customers.
Sh!tty customer service and customer appreciation if you ask me...
The guy is complaining about a $30 repair that will cost him $300 at GM service, and G f*ing M won't cover it to keep the peace with it's loyal customers.
Sh!tty customer service and customer appreciation if you ask me...
Team Owner
Joined: Nov 2007
Posts: 45,267
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From: Rochester, NY
Man has a point.
Racer
Joined: Apr 2012
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Team Owner
Joined: Jun 2005
Posts: 46,295
Likes: 2,596
From: Northern, VA
St. Jude Donor '15
"In honor of jpee"
wadr, if that's the extent of the "rant" it is so minor imo. as to the interior, I'm with the above poster---it's pretty good for me, but like anything, can be improved.
_"SCOTT"_
Joined: Mar 2009
Posts: 6,870
Likes: 53
From: South Florida
Maybe I'm way off base here but from what I can see, he's owned at least 3 Corvettes and and GM won't warranty a cheesy broken latch that they consider "trim"??? I think we can all agree it's a pretty flimsy glove box....no?
Do you have another angle here or am I missing something...
No repair from GM???...Give me a big fat break GM "puulleasse"...
Do you have another angle here or am I missing something...
Melting Slicks
Joined: Jul 2011
Posts: 2,083
Likes: 68
From: Carrollton GA
W. GA Events Coordinator
St. Jude Donor '12-'13-'14-'15
Hey, go easy on the guy, he is one of us....he is just frustrated that the halo car, from the brand he has supported over the years won't even fix a latch, under warranty no less.
Be kind Gents
Be kind Gents