GM Rant
Melting Slicks
Joined: Jul 2011
Posts: 2,198
Likes: 0
From: Maryland
St. Jude Donor '13
This post reminds me of what happens when you tell the two year old that they can't have anymore cookies tonight ... 
Go pay six figures for a car and then see how important it is for the warranty to cover that $20 part on your Vette.
Edit: Not to say that I don't see your point ... but, you presented your thoughts pretty knee-jerk
Go pay six figures for a car and then see how important it is for the warranty to cover that $20 part on your Vette.
Edit: Not to say that I don't see your point ... but, you presented your thoughts pretty knee-jerk
Racer
Joined: Apr 2012
Posts: 278
Likes: 1
Maybe I'm way off base here but from what I can see, he's owned at least 3 Corvettes and and GM won't warranty a cheesy broken latch that they consider "trim"??? I think we can all agree it's a pretty flimsy glove box....no?
Do you have another angle here or am I missing something...
No repair from GM???...Give me a big fat break GM "puulleasse"...
Do you have another angle here or am I missing something...
No repair from GM???...Give me a big fat break GM "puulleasse"...
comfortable interiors in all three"
Sounds to me like a bit more then a latch he is complaining about.
Although I have had 0 issues with my latch I'm aware of how many complaints have been registered on the forum. The dealer should at least give it to him at cost, that would be fair. Although I'm sure very few dealers of any car will give something away or at cost that is not covered under warranty. On a side note GMPP should cover it. The fact they do not, does not bode well for them.
Again if I purchased just about anything that I thought was uncomfortable and cheap I would certainly never purchase one again especially a $50k vehicle (OP's price). Now if I did it again I would be quite foolish. And, if I did it a third time the last thing in the world I would do is publicly admit it.
Racer
Joined: Apr 2012
Posts: 278
Likes: 1
"Having had two C5s & my present '08 C6 & having endured the cheap, plastic like ,un-
comfortable interiors in all three"
Again if it was a rant about a simple latch I would of not even replied to the thread. Yet he stated the interior is cheap, and uncomfortable. That is something I not only disagree with I find it crazy the guy bought 3 cars that he feels the same way about.
_"SCOTT"_
Joined: Mar 2009
Posts: 6,870
Likes: 53
From: South Florida
Sounds to me like a bit more then a latch he is complaining about.
Although I have had 0 issues with my latch I'm aware of how many complaints have been registered on the forum. The dealer should at least give it to him at cost, that would be fair. Although I'm sure very few dealers of any car will give something away or at cost that is not covered under warranty. On a side note GMPP should cover it. The fact they do not, does not bode well for them.
Although I have had 0 issues with my latch I'm aware of how many complaints have been registered on the forum. The dealer should at least give it to him at cost, that would be fair. Although I'm sure very few dealers of any car will give something away or at cost that is not covered under warranty. On a side note GMPP should cover it. The fact they do not, does not bode well for them.
His frustration is probably just bringing him to point out some of the weaknesses that our cars may possess (depending on who you talk to). We certainly can't take credit for either the best or the worst interiors on the market, but we can boast performance numbers which is one of the reasons we all own one of these great Vettes.
BTW, I like everything about my Vette including the interior, and I aslo hope the GM and/or dealer would step up to the plate if I were in the OP's shoes for such a cracker jack item.
Most of us here have spent a substantial amount of $$$ with GM over the years and no one wants to throw in the towel because of lack of GM support. It's just not good business for them, especially after all of us tax payers have given them a second chance to "get it right"
Racer
Joined: Apr 2012
Posts: 278
Likes: 1
I think the OP is just flabbergasted that such a small nothing fix is not covered through an expensive "GMPP", especially for a customer that's been loyal to GM through the years.
His frustration is probably just bringing him to point out some of the weaknesses that our cars may possess (depending on who you talk to). We certainly can't take credit for either the best or the worst interiors on the market, but we can boast performance numbers which is one of the reasons we all own one of these great Vettes.
BTW, I like everything about my Vette including the interior, and I aslo hope the GM and/or dealer would step up to the plate if I were in the OP's shoes for such a cracker jack item.
Most of us here have spent a substantial amount of $$$ with GM over the years and no one wants to throw in the towel because of lack of GM support. It's just not good business for them, especially after all of us tax payers have given them a second chance to "get it right"
His frustration is probably just bringing him to point out some of the weaknesses that our cars may possess (depending on who you talk to). We certainly can't take credit for either the best or the worst interiors on the market, but we can boast performance numbers which is one of the reasons we all own one of these great Vettes.
BTW, I like everything about my Vette including the interior, and I aslo hope the GM and/or dealer would step up to the plate if I were in the OP's shoes for such a cracker jack item.
Most of us here have spent a substantial amount of $$$ with GM over the years and no one wants to throw in the towel because of lack of GM support. It's just not good business for them, especially after all of us tax payers have given them a second chance to "get it right"
His real beef is with GMPP. Yes it is expensive, and absurd they do not cover the latch. Maybe one of the forum vendors of the GMPP can chime in on this.
My point was if the interior was cheap, and uncomfortable why buy 3 then? His complaint was much more then just the latch. After all a latch cannot be uncomfortable unless you sit on it.
Last edited by petes ZO6; Apr 30, 2012 at 10:16 PM.
Racer
Joined: Apr 2012
Posts: 314
Likes: 4
From: Ontario
You might want to contact GM customer relations. These people can trump the dealers if they want to. It's worth a try. Some times GM isn't the problem but the dealers is. Parts like this, on a $70K car, shouldn't be breaking.
Safety Car
Joined: Nov 2011
Posts: 3,555
Likes: 637
Having had two C5s & my present '08 C6 & having endured the cheap, plastic like ,un-
comfortable interiors in all three, I suffered in silence. No more. The other day, the latch & handle on the rarely opened glove compartment door broke in the locked position. Fortunately, we got it opened.Imagine my surprise when I found out that it was considered a "trim" item & as such,was not covered by the warranty.From my technical
background, a "trim" item is fixed in place,immovable & not capable of the motion of the
latch,etc. By taking this cheapskate approach on a $50k+ car with an extended warranty, GM is reverting to its old "screw the consumer" ways.Considering that C6 sales over the past several years are ~ 1/2 of C5 sales,one would think that GM would go the extra mile to maintain its existing customers.
comfortable interiors in all three, I suffered in silence. No more. The other day, the latch & handle on the rarely opened glove compartment door broke in the locked position. Fortunately, we got it opened.Imagine my surprise when I found out that it was considered a "trim" item & as such,was not covered by the warranty.From my technical
background, a "trim" item is fixed in place,immovable & not capable of the motion of the
latch,etc. By taking this cheapskate approach on a $50k+ car with an extended warranty, GM is reverting to its old "screw the consumer" ways.Considering that C6 sales over the past several years are ~ 1/2 of C5 sales,one would think that GM would go the extra mile to maintain its existing customers.
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Burning Brakes
Joined: Mar 2008
Posts: 815
Likes: 1
From: Mesa "highlands" AZ
geesh guys.......
I would think you would save a rant for a $5000 transmission repair, a failed magnetic shock (which I don't think is covered), or some other meaningful work.
I haven't had a problem with my glove box latch.....probably because I use it very little but, if it was me, I would just buy the part and repair it myself.
I would think you would save a rant for a $5000 transmission repair, a failed magnetic shock (which I don't think is covered), or some other meaningful work.
I haven't had a problem with my glove box latch.....probably because I use it very little but, if it was me, I would just buy the part and repair it myself.
Safety Car
Joined: Nov 2011
Posts: 3,555
Likes: 637
geesh guys.......
I would think you would save a rant for a $5000 transmission repair, a failed magnetic shock (which I don't think is covered), or some other meaningful work.
I haven't had a problem with my glove box latch.....probably because I use it very little but, if it was me, I would just buy the part and repair it myself.
I would think you would save a rant for a $5000 transmission repair, a failed magnetic shock (which I don't think is covered), or some other meaningful work.
I haven't had a problem with my glove box latch.....probably because I use it very little but, if it was me, I would just buy the part and repair it myself.
Team Owner
Joined: Sep 2005
Posts: 29,113
Likes: 2,194
From: Big Bend Country, TX
St. Jude Donor '06-'07-'08-'09-'10-'11-'12-'13-'14-'15- '16-'17-‘18-‘19-'20-'21
NCM Lifetime Member
Le Mans Master
Joined: Jan 2008
Posts: 6,457
Likes: 297
From: corpus christi Texas
Drifting
Joined: Apr 2011
Posts: 1,713
Likes: 11
From: Virginia
It sounded to me like the OP simply stated that he put up with some cheesy interiors (not the first one to mention this) to support GM and the Corvette.
He even bought a "warranty".
Now he needs an easy repair that should be but isn't covered under the warranty he paid for and he's told "screw you".
Is it all that difficult to understand his frustration.
And by the way, if every Corvette owner who complained about the cheap plastic interior and the seats "went away", as many here suggest, I doubt there would be a Corvette today.
He even bought a "warranty".
Now he needs an easy repair that should be but isn't covered under the warranty he paid for and he's told "screw you".
Is it all that difficult to understand his frustration.
And by the way, if every Corvette owner who complained about the cheap plastic interior and the seats "went away", as many here suggest, I doubt there would be a Corvette today.
Melting Slicks
Joined: Jan 2009
Posts: 2,081
Likes: 20
From: Kingston WA
I have an 08 vert and havent had a single problem. Also, I was more then suprised how comfy the seat was on a 1200 mile trip I took last fall. I was totally expecting it not to be based on reading stuff here on the forums..... I have a minor back injury that creeps up once in a whille from a guy plowing into me on the freeway 4 yrs ago as a reference point on my statement.
To the OP. I bought a factory ordered fully loaded Ford F250 4x4 years back. After 3 yrs out of the blue the little latch opening in the ceiling that you put the garage door opener in just broke by itself and I found it laying on the floor. I may have opened it a dozen times. Stuff happens. Far as I know, the plastic was weak and since it was cooking in the So Cal heat in my driveway for those years just gave way. Was a $50 dollar part to replace......Other then that, my Truck has been maintenance free and I dig it.
To the OP. I bought a factory ordered fully loaded Ford F250 4x4 years back. After 3 yrs out of the blue the little latch opening in the ceiling that you put the garage door opener in just broke by itself and I found it laying on the floor. I may have opened it a dozen times. Stuff happens. Far as I know, the plastic was weak and since it was cooking in the So Cal heat in my driveway for those years just gave way. Was a $50 dollar part to replace......Other then that, my Truck has been maintenance free and I dig it.
Safety Car
Joined: Jan 2004
Posts: 4,974
Likes: 14
From: Pinellas Park Fl
St. Jude Donor '08-'09 & '12, '14
GMPP is NOT GM
I posted in another thread I posted that you need to know how to deal with extended warranties and was posed the question why
This is another example, and I am basing this on the Major Guard policy, locks are covered, glove box doors are not, the lock is what's failed, not the door. If you have to buy the door to get the lock, which happens now-a-days, then so be it, but the lock is the failure and should be covered.
If the OP is still under the 3/36 well then .....
I posted in another thread I posted that you need to know how to deal with extended warranties and was posed the question why
This is another example, and I am basing this on the Major Guard policy, locks are covered, glove box doors are not, the lock is what's failed, not the door. If you have to buy the door to get the lock, which happens now-a-days, then so be it, but the lock is the failure and should be covered.
If the OP is still under the 3/36 well then .....
Drifting
Joined: Apr 2004
Posts: 1,342
Likes: 464
From: Raleigh/Cary NC
Drifting
Joined: Dec 2010
Posts: 1,939
Likes: 2
From: Danielsville Georgia
When I bought my 2008 from a high end import dealer the glove box latch was broken. Ordered a new one. When I opened the box to install the new latch there was a Cobra Radar detector and a pair of women's high end sunglasses in it. Nice bonus.