XM Renewal (Merged)
#1
XM Renewal (Merged)
For the past several years I have been renewing my XM subscription using " ZWINBACK", and or threatening to cancel. I always got the $77 deal. When I renewed today, and threatened to cancel my subscription, the best I was able to do was to get a reduction from about $150/year to $107.
Did I give in too soon? Have my bargaining skills diminished with age? What is your best RECENT price?
Did I give in too soon? Have my bargaining skills diminished with age? What is your best RECENT price?
#2
Burning Brakes
For the past several years I have been renewing my XM subscription using " ZWINBACK", and or threatening to cancel. I always got the $77 deal. When I renewed today, and threatened to cancel my subscription, the best I was able to do was to get a reduction from about $150/year to $107.
Did I give in too soon? Have my bargaining skills diminished with age? What is your best RECENT price?
Did I give in too soon? Have my bargaining skills diminished with age? What is your best RECENT price?
#3
Safety Car
Member Since: Nov 2007
Location: Tarpon Springs FL
Posts: 4,446
Received 309 Likes
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FL Events Coordinator
You gave in TOOOOO SOOOON. I went thru 2 people before I got someone (in the cancellation dept) that spoke the kings english. I had to renew 2 radios. Took me 2 years to get them to expire at the same time so I could RENEW them at the same time. (more leverage when you threaten to cancel BOTH of them) Anyway, $77.00 plus 8.00 plus 2.00 for the invoice per radio for 1 year. ( NEVER.....NEVER pay with a credit card. )
#4
Burning Brakes
You gave in TOOOOO SOOOON. I went thru 2 people before I got someone (in the cancellation dept) that spoke the kings english. I had to renew 2 radios. Took me 2 years to get them to expire at the same time so I could RENEW them at the same time. (more leverage when you threaten to cancel BOTH of them) Anyway, $77.00 plus 8.00 plus 2.00 for the invoice per radio for 1 year. ( NEVER.....NEVER pay with a credit card. )
#5
Team Owner
You gave in TOOOOO SOOOON. I went thru 2 people before I got someone (in the cancellation dept) that spoke the kings english. I had to renew 2 radios. Took me 2 years to get them to expire at the same time so I could RENEW them at the same time. (more leverage when you threaten to cancel BOTH of them) Anyway, $77.00 plus 8.00 plus 2.00 for the invoice per radio for 1 year. ( NEVER.....NEVER pay with a credit card. )
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
#8
Just renewed the Vette's sister
I skated along with zwinback deal at $77 for five years, but last year my negotiating skills, repeated calls and cancellation threats ended up with the deal that is around $107 with all the little added tidbits including $2.00 for payment by CHECK. They had some increase about a1.5 years ago or so with some fee for around $11.00 that they had to pass on. So my 2012 Camaro SS 45th came due for it's first time after the free year and they matched the $107 deal and I didn't argue. Guess they finally wear you down. If anyone can get $77 plus all the fees they have done well, but don't pay more than around $107 by check.
#9
Melting Slicks
You gave in TOOOOO SOOOON. I went thru 2 people before I got someone (in the cancellation dept) that spoke the kings english. I had to renew 2 radios. Took me 2 years to get them to expire at the same time so I could RENEW them at the same time. (more leverage when you threaten to cancel BOTH of them) Anyway, $77.00 plus 8.00 plus 2.00 for the invoice per radio for 1 year. ( NEVER.....NEVER pay with a credit card. )
Last edited by PatriotZ; 11-14-2012 at 08:23 PM.
#10
Safety Car
Member Since: Nov 2007
Location: Tarpon Springs FL
Posts: 4,446
Received 309 Likes
on
199 Posts
FL Events Coordinator
Always paid with a credit card NEVER had a problem. When you don't try and scam them and you can read and understand terms and conditions, you just don't have problems. It really is, just that easy.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
#11
Instructor
Not a problem....If you call getting something for less by playing within the rules....a scam....so be it. Fact is...if they didn't renew at that price I WOULD have cancelled it. I never had any problems with xm...I just didn't like paying full price for something that I know I could get a discount on by talking to a different person. In the meantime, you pay full price and like you say, pay with a credit card. You don't even have to call them. They will renew it for you AUTOMATICALLY, and at full price. Thats what I call GREAT SERVICE.
#12
Race Car Tech
I just renewed for $90.78 for a year. I think that's pretty fair
#13
Race Director
Always paid with a credit card NEVER had a problem. When you don't try and scam them and you can read and understand terms and conditions, you just don't have problems. It really is, just that easy.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
I don't mention any codes, just ask if they can give me a deal for having 3 radios with them. If the first person comes back and says no then I ask to be connected to the cancellation department which usually agrees to a deal to save me from cancelling all 3. Doesn't matter when you renew them also as they'll refund you the remaining months. The scam is by XM requiring that the main radio for the account be on your oldest car. Sell that car and they charge extra for the next older car that becomes the main radio. You can still negotiate that charge also.
XM is just not good enough to warrant paying $500 a year for 3 cars.
Last edited by phileaglesfan; 11-14-2012 at 09:16 PM.
#15
Race Director
Always paid with a credit card NEVER had a problem. When you don't try and scam them and you can read and understand terms and conditions, you just don't have problems. It really is, just that easy.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
Posters shouldn't post drunk...
#16
Instructor
Member Since: Nov 2009
Location: Chesapeake Virginia
Posts: 113
Likes: 0
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To each his own. Personally I love it. Have XM on the Vette (annual) Sirius in my Jeep, also annual and lifetime on a Sirius portable that I use on the Harley and my truck. Just renewed the Vette and threatened to cancel and got them to $96 total for another year. I travel a lot in or on one of the vehicles and like listening to stations I like without signal searching all the time. BB King Bluesville channel 70 can't be beat IMO.
#17
Moderator
Member Since: Dec 2002
Location: Lakewood Ranch, FL
Posts: 40,162
Received 3,627 Likes
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1,643 Posts
If I can get a deal, I will keep the XM on the 06. The 13 has a USB port and I have an 8gb flash drive attached with my music. I don't need XM...... They need me.
#18
Advanced
I'm not sure why, but I'm getting it free. I've never subscribed, but turned on the audio last week and noticed I had most all the channels -- not just the teasers -- coming in.
#19
Just cancel......they will be calling you with all kinds of offers. I went through their she it for years till I finally cancelled both vehicles. I would sign back if they paid me. What a scam
#20
Safety Car
Member Since: Jan 2009
Location: Mooresville (Race City USA) NC
Posts: 4,681
Likes: 0
Received 2 Likes
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2 Posts
Always paid with a credit card NEVER had a problem. When you don't try and scam them and you can read and understand terms and conditions, you just don't have problems. It really is, just that easy.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.
I like all these complaints, but all these people admit that they are trying to scam XM and sometimes they get burnt.