When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Really sorry for you're having this issue on such a beautiful Corvette . I have a 2012 GS manual and have been changing my own oil since it was new and never (TG) seen anything like you're experiencing. My first thought is that maybe someone put stop leak in the oil. Anyway, I'd send a sample to Blackstone so you can show it to the dealer. Good luck.
Really sorry for you're having this issue on such a beautiful Corvette . I have a 2012 GS manual and have been changing my own oil since it was new and never (TG) seen anything like you're experiencing. My first thought is that maybe someone put stop leak in the oil. Anyway, I'd send a sample to Blackstone so you can show it to the dealer. Good luck.
Thank you, I appreciate the concern…. Yep my plan is getting a sample and sending to Blackstone before taking the car back to the dealership to have the claim submitted. That way if they give me any pushback and the oil report comes back bad I’ll have some backup ammo.
Leave your keys on the tire of your. car, take an uber to work and i'll come over and change your oil and inspect it.
lol thanks but not necessary. I’ve been putting some miles on the car and I’m taking it back to the dealership in a week to have them drain the oil and submit a warranty claim. Hopefully I’ll get a new motor out of this ridiculous ****
lol thanks but not necessary. I’ve been putting some miles on the car and I’m taking it back to the dealership in a week to have them drain the oil and submit a warranty claim. Hopefully I’ll get a new motor out of this ridiculous ****
I took the car back to the dealership yesterday. They did another oil drain and found as much or more metal as last time. The service department manager told me that since I lived so far away from the dealership (3.5 hrs) to just take the car to a GM dealership of my choice back home and have them diagnose the problem and send the repair quote to them and they would cover it. Basically he told me whatever they needed to do whether it be a rebuild on my motor or a completely new motor that it would be covered. I’ve got an appointment booked for January 27 at a GM dealership and we’ll go from there. Hopefully the GM dealership is willing to work with me and not just try to push me away because at this point I would assume the only way you could diagnose the issue is to do a complete teardown of the motor and if they are going to do that then at a minimum I’ll get a rebuild out of it. Also the steering rack has a pretty significant leak so I should be getting a rebuild on the rack or a new rack also. I’m going to call another GM dealership today and see if they can get me in any sooner but as of right now that’s what I’m looking at. I’ll follow up to this thread with the end result. Hopefully it’s a happy ending
I took the car back to the dealership yesterday. They did another oil drain and found as much or more metal as last time. The service department manager told me that since I lived so far away from the dealership (3.5 hrs) to just take the car to a GM dealership of my choice back home and have them diagnose the problem and send the repair quote to them and they would cover it. Basically he told me whatever they needed to do whether it be a rebuild on my motor or a completely new motor that it would be covered. I’ve got an appointment booked for January 27 at a GM dealership and we’ll go from there. Hopefully the GM dealership is willing to work with me and not just try to push me away because at this point I would assume the only way you could diagnose the issue is to do a complete teardown of the motor and if they are going to do that then at a minimum I’ll get a rebuild out of it. Also the steering rack has a pretty significant leak so I should be getting a rebuild on the rack or a new rack also. I’m going to call another GM dealership today and see if they can get me in any sooner but as of right now that’s what I’m looking at. I’ll follow up to this thread with the end result. Hopefully it’s a happy ending
Again, make sure to have that in writing. Hopefully it all works out for you.
Again, make sure to have that in writing. Hopefully it all works out for you.
How should I go about that? Maybe call and speak to the used car service manager and ask him to send me something in writing on the agreement? This whole process is aggravating. When I went back the other day for them to do another oil drain I asked them to let me watch and he immediately said no I can’t let you in the work area. I said sorry but I’m not okay with that, just open the bay door and let me watch from outside, which they did. I have all the conversations I’ve had with my salesman about this whole thing document so I don’t think I’ll have a problem with it but getting something in writing about what he told me monday would be good, just not sure how to get that. I have a bad habit of being too nice about things sometimes.
How should I go about that? Maybe call and speak to the used car service manager and ask him to send me something in writing on the agreement? This whole process is aggravating. When I went back the other day for them to do another oil drain I asked them to let me watch and he immediately said no I can’t let you in the work area. I said sorry but I’m not okay with that, just open the bay door and let me watch from outside, which they did. I have all the conversations I’ve had with my salesman about this whole thing document so I don’t think I’ll have a problem with it but getting something in writing about what he told me monday would be good, just not sure how to get that. I have a bad habit of being too nice about things sometimes.
Yeah, they seem to be willing to work with you, as of now. But that can quickly change. Some kind of agreement that states what he's been saying and a signature. Even though, even that technically may not be enough in court (if it comes to that), without some kind of notary signature.
It's just a very sucky situation all around. I do hope it ends up working out. There are still some good people out in the world and hopefully the service manager you are dealing with is one of them.
Yeah, they seem to be willing to work with you, as of now. But that can quickly change. Some kind of agreement that states what he's been saying and a signature. Even though, even that technically may not be enough in court (if it comes to that), without some kind of notary signature.
It's just a very sucky situation all around. I do hope it ends up working out. There are still some good people out in the world and hopefully the service manager you are dealing with is one of them.
Good advice here. Get it in writing. Make sure they acknowledge the issue and will cover it under warranty. That way you have something to fall back on should the other dealership deny the claim.
Yeah, they seem to be willing to work with you, as of now. But that can quickly change. Some kind of agreement that states what he's been saying and a signature. Even though, even that technically may not be enough in court (if it comes to that), without some kind of notary signature.
It's just a very sucky situation all around. I do hope it ends up working out. There are still some good people out in the world and hopefully the service manager you are dealing with is one of them.
Yeah it’s definitely a bad position to be in and something I did not see coming. That’s good advice though. I have the service managers email so I think I will email him Monday and ask him to give me a summary in writing of what we discussed and agreed upon last Monday. So far everyone at the dealership has worked with me pretty well but like you said they could change at any time. The service manager I originally spoke to on my first time back no longer works there, so it was a different guy last time I went back and he seemed more annoyed by the situation than the previous guy so I was a little concerned about that. I’ll reach out to him Monday. My appointment at the dealership is Jan 27th, I’m definitely going to push for a new motor.
No, i don't see a problem with the person your dealing with, he knows the situation and he agrees there is something wrong BUT he said its up to a third party to O.K. it. That's where it's going to be the final call ,not him. He just relayed the info on the inspection. He did his part. Final decision has not been made yet. I just hope that the info that was sent to them had the right languages that describes the situation. Just like texting, You don't always know what they mean and it gets taken the wrong way. Just interpreting the situation the wrong way. And that's where the problem occurs. Then it becomes the back and forth and your waiting in limbo not sleeping. Rebuilding or replacing and engine is a big deal on who pays and who's at fault. Hope for the best but think the worst so shock don't kick you in the ***. Just throwing out some reality here and about getting it in writing. I think that's moot as far as where the situation is. So don't lose sleep over that because it wont mean squat, its up to the third party that agrees or disagrees with his call. He'll just be in the unemployment line if they cover it because he jumped the gun which will benefit you.
But as usually hoping a good out come for you, because if anyone deserves it, its you. Spike that eggnog real good this year to get your mine off of this for a short time anyway. Hopes again it goes your way.
No, i don't see a problem with the person your dealing with, he knows the situation and he agrees there is something wrong BUT he said its up to a third party to O.K. it. That's where it's going to be the final call ,not him. He just relayed the info on the inspection. He did his part. Final decision has not been made yet. I just hope that the info that was sent to them had the right languages that describes the situation. Just like texting, You don't always know what they mean and it gets taken the wrong way. Just interpreting the situation the wrong way. And that's where the problem occurs. Then it becomes the back and forth and your waiting in limbo not sleeping. Rebuilding or replacing and engine is a big deal on who pays and who's at fault. Hope for the best but think the worst so shock don't kick you in the ***. Just throwing out some reality here and about getting it in writing. I think that's moot as far as where the situation is. So don't lose sleep over that because it wont mean squat, its up to the third party that agrees or disagrees with his call. He'll just be in the unemployment line if they cover it because he jumped the gun which will benefit you.
But as usually hoping a good out come for you, because if anyone deserves it, its you. Spike that eggnog real good this year to get your mine off of this for a short time anyway. Hopes again it goes your way.
I appreciate the support bro. I’m hoping it all works out and this car ends up right and lasts me a long time, but thanks for keeping it real.
This whole thing is strange to me. The first time I took the car back I was told “drive the car more to get as much metal in the oil as you can” and that when I come back it would be inspected by a third party… when I took the car back the new service manager (apparently the other guy left or was fired) told me to take the car to a GM dealership of my choice and have them diagnose the repairs and to send him the quote, and that he would approve the repairs…. So ultimately it’s going to be up to the GM dealership as to what they are willing to do. Im going to push hard for a new motor and honestly it would be a quicker profit for them to just put a new motor in it…because for them to really asses the damages they will have to send the heads and block to a machine shop I would imagine. It’s just odd to
me that they aren’t the ones handling it. I suppose they told me that because I’m not local to them. I’m going to email the service manager next week and tell him I need in writing what we discussed and agreed to and that I want that before the GM dealership touches the car. Aside from the motor they are going to have to replace the steering rack also, so this is going to be costly. The dealership I bought it from is a very large dealership so at least that helps my odds of it being paid for. I’ll keep you guys updated for sure.
I appreciate the support bro. I’m hoping it all works out and this car ends up right and lasts me a long time, but thanks for keeping it real.
This whole thing is strange to me. The first time I took the car back I was told “drive the car more to get as much metal in the oil as you can” and that when I come back it would be inspected by a third party… when I took the car back the new service manager (apparently the other guy left or was fired) told me to take the car to a GM dealership of my choice and have them diagnose the repairs and to send him the quote, and that he would approve the repairs…. So ultimately it’s going to be up to the GM dealership as to what they are willing to do. Im going to push hard for a new motor and honestly it would be a quicker profit for them to just put a new motor in it…because for them to really asses the damages they will have to send the heads and block to a machine shop I would imagine. It’s just odd to
me that they aren’t the ones handling it. I suppose they told me that because I’m not local to them. I’m going to email the service manager next week and tell him I need in writing what we discussed and agreed to and that I want that before the GM dealership touches the car. Aside from the motor they are going to have to replace the steering rack also, so this is going to be costly. The dealership I bought it from is a very large dealership so at least that helps my odds of it being paid for. I’ll keep you guys updated for sure.
Yup, good idea with emails, got evidence incase they make a 180 on you.
Wanted to follow up on this thread. I took the car to a GM dealership and they called me today saying they drained the oil and caught a sample of it as well as cut open the oil filter. They did NOT drain the oil into a pan and inspect for debris, which makes me mad. They said the oil looked okay and that the filter was clean. They reported the findings back to the manager at the Dodge dealership where I bought the car. So, at this point the Dodge dealership is refusing to uphold the warranty to replace/repair anything. I’m totally SOL and beyond furious. They sold me a car with a bad motor and bad steering rack but aren’t willing to do anything at all about it.