Dave,

Are you going to change your website to build and price the 2014? It still has the build 2013?

 

Dave,

Based on the pre-orders/orders you currently have, if I order through you today, approximately what would be the month of build in your estimation?

Thanks!

 

Tried to order this morning. They sent me an agreement stating that they can keep my non-refundable $1000 deposit til March 30, 2014. Plus it's not really buying for MSRP when there are excessive documentation charges tacked on. So I passed and decided to keep it with my local dealer.

 

I called Friday left my contact info, called again today and did the same.

Still no call back . . .

 

Seriously? They wanted a non-refundable deposit and told you they might not be able to deliver for 10 months. I can't imagine anyone accepting that "offer".

 

I think this is a bit ridiculous to say. They have already been informed by Chevrolet that they have an allocation of 507 cars in the first 6-9 months. Since they don't know the exact timeframe of when the cars will be delivered (NOBODY KNOWS THIS), then I think it makes sense for them to have terms that at least outline a worst-case scenario.

I was impressed by my visit to Kerbeck, and I'd recommend that the people here who are complaining about them not returning an e-mail or call should drive over there if they want immediate service. I hopped in my car Saturday morning and drove two hours to get there -- and my order was wrapped up in about 30 minutes. You can either go there and not wait for service, or you can call or e-mail and wait behind HUNDREDS of people in line in front of you for service. Your choice, but complaining about it is not helpful to anyone.

 

They are famous for that. Its happened to me as well.

 

What do you consider excessive for a doc fee? Here's an interesting state-by-state comparison.

 

Dave is obviously swamped with requests and questions. I received a response to my query within one day. Patience!

 

Same here....everything but rustproofing....those fees should be called 'extra dealer profit'............on the other hand, my local Dealer will be at $7K over if he can get any cars anytime soon.....

 

Well I think it is unreasonable to charge a $1,000 NON - refundable deposit. If the car is so popular it commands selling at full MSRP, what are they worried about if someone gets on a list to order one and later decides to back out. They presumptively should have no problem finding someone else to buy - UNLESS no one else is willing to pay MSRP at that time. Locking yourself into a price for a car for 9 months that can only go DOWN is to borrow your word ridiculous.

 

Check with Tommy Jr @ Macmulkin Chevy!

Plenty of allocations & NO EXTRA FEES!

 

I think this might have something to do with the fact to these states have no sales tax.

 

There is a notice at the bottom of the order sheet stating that deposits are non-refundable, but the terms and conditions I signed do not state this.

I can't speak for Dave, but my guess is that if you really wanted your money back, he would work it out. I don't think they'll have any trouble selling whatever C7s come in.

Also, it is a law (at least in NJ) that you have full rights to back out of any signed agreement within the first 2 or 3 days (I can't remember which). So if you put a deposit down and wake up in a cold sweat about it the next day, you can get it back and cancel the agreement.

Seriously, there's no need to go posting Chicken Little messages about deposits. As I said before, just go in and talk to them (or any dealer) and discuss your concerns. If you don't like what they say, take your business elsewhere -- and post about your experience. But posting worrisome speculation does not help anyone.

 

Always trying to pick on the big guy! lol. I'm sure if you are serious about purchasing a car at MSRP and want to leave a deposit and mention that when you call Kerbeck, you WILL get a call back. When I was in the market back in 2010, they always called me back, ultimately I purchased elsewhere (only because I was buying a pre-owned vette and the one that I test drove on a Friday, sold before I could get the funds together) but their professionalism and service was excellent. They only have so many salesmen and so much time in a day. I'm sure they also have their share of "tire kickers" calling who are just caught up in the thrill of it all too.

 

Not interested in a pissing match, but I get paid to review contracts. It would be malpractice to tell a client go ahead and sign the contract that at the bottom says "deposits are non-refundable" but "my guess if you really wanted your money back Dave would work it out." I would advise a client to delete the word "non" and have it read, "deposits are refundable if buyer does not purchase vehicle".
This isn't a Chicken Little message about deposits - it's about being smart to avoid problems.

 

I would not argue with your comments but do you think people have attorneys with them when they purchase a vehicle. There are certain bits of protection for a consumer but most contracts are one sided. Caveat emptor.

 

I was told by both Dave and Rich that my deposit was refundable up until the car goes to "Production". At that point you are fully commited. These guys are the number 1 Corvette dealer in America. They are not going to let there reputation go down the crapper over a 1,000.00 deposit, especially when they are this forums sponsor. JMHO.

 

Exactly what I was talking about. I think some people use the forums to get their negativity out, rather than having a useful discussion.

 

I sell Mercedes-Benz for a living, so I know a thing or two about this. There's a big difference between putting a deposit down to be on a list to order a car and actually building the car.

I was verbally told that, if I got my order in Saturday, I would make it into the 2nd concensus in July. This means I'm simply being put on a list, the dealer isn't able to actually order my car yet. Then I'm sent a sales order stating the deposit is non-refundable, along with another agreement that I must sign indicating that they have until 3/31/14 to deliver and can keep my deposit until then.

Well this Chicken Little didn't think it was a wise move to sign such a document. When I asked if they could change the date to 10/31/13, I was told no. What would be the harm at that point for them to refund my deposit if they hadn't been able to build a car for me? I also wasn't thrilled with over $500 in nonsense fees over and above the actual registration cost.

So, I've made the decision to stick with a local dealer who took a refundable $1000 deposit from me back in January to be #4 on his list ... and he's only getting 6 instead of 507. When he's able to really build a car for me, he will want a non-refundable $4000 deposit, which I have no problem with at that point.

Good luck to all, regardless of what dealership you chose to give your business.