Need help Quick!
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Pro
Joined: Dec 2013
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
Need help Quick!
1100- Preliminary Order Accepted (2/17/14)
2000- Accepted by GM (3/4/2014)
My dealer is trying to make me pay the extra $2000. I thought orders placed before 3/3/14 were price protected?
Email from my dealer after I told him it's the 1100 status date that matters. I put $3000 down, so it should have been a sold order.
"The Chevrolet rep said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14. He is unable to get the authorization. At this point, how would you like to proceed?"
2000- Accepted by GM (3/4/2014)
My dealer is trying to make me pay the extra $2000. I thought orders placed before 3/3/14 were price protected?
Email from my dealer after I told him it's the 1100 status date that matters. I put $3000 down, so it should have been a sold order.
"The Chevrolet rep said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14. He is unable to get the authorization. At this point, how would you like to proceed?"
Intermediate
Joined: Feb 2014
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1100- Preliminary Order Accepted (2/17/14)
2000- Accepted by GM (3/4/2014)
My dealer is trying to make me pay the extra $2000. I thought orders placed before 3/3/14 were price protected?
Email from my dealer after I told him it's the 1100 status date that matters. I put $3000 down, so it should have been a sold order.
"The Chevrolet rep said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14. He is unable to get the authorization. At this point, how would you like to proceed?"
2000- Accepted by GM (3/4/2014)
My dealer is trying to make me pay the extra $2000. I thought orders placed before 3/3/14 were price protected?
Email from my dealer after I told him it's the 1100 status date that matters. I put $3000 down, so it should have been a sold order.
"The Chevrolet rep said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14. He is unable to get the authorization. At this point, how would you like to proceed?"
Racer
Joined: Mar 2014
Posts: 297
Likes: 3
From: Kingwood Tx
1100- Preliminary Order Accepted (2/17/14)
2000- Accepted by GM (3/4/2014)
My dealer is trying to make me pay the extra $2000. I thought orders placed before 3/3/14 were price protected?
Email from my dealer after I told him it's the 1100 status date that matters. I put $3000 down, so it should have been a sold order.
"The Chevrolet rep said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14. He is unable to get the authorization. At this point, how would you like to proceed?"
2000- Accepted by GM (3/4/2014)
My dealer is trying to make me pay the extra $2000. I thought orders placed before 3/3/14 were price protected?
Email from my dealer after I told him it's the 1100 status date that matters. I put $3000 down, so it should have been a sold order.
"The Chevrolet rep said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14. He is unable to get the authorization. At this point, how would you like to proceed?"
Thread Starter
Pro
Joined: Dec 2013
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
Only ordered four options and never made any changes.
Thread Starter
Pro
Joined: Dec 2013
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
No, I do not have a copy of the work order. I trusted my dealer, Village Chevrolet in Wayzata, Minnesota.
Team Owner
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From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
Intermediate
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Thread Starter
Pro
Joined: Dec 2013
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
No, trusted my dealer. I have bought from them before. But would it have made a difference being the small print on the contract/Sales Agreement probably had wording that would have protected the dealer from price increases anyhow?
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Thread Starter
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
Le Mans Master
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2020 C8 of the Year Finalist - Unmodified
Sol.
I can't see them doing it because they will have this situation over and over. The date is the date. They will stick pretty hard is my guess.
GM raised the price to the dealer. I don't expect them to give it back.
I can't see them doing it because they will have this situation over and over. The date is the date. They will stick pretty hard is my guess.
GM raised the price to the dealer. I don't expect them to give it back.
Team Owner
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From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
I agree with Marshall - take it up with the dealer's GM and lay out your case. But even with the most trusted dealership, ALWAYS GET IT IN WRITING..
ALWAYS
(when I ordered my C7 through a well-known dealer in another state, I had them email me a copy of the GM Workbench Order and a signed (and executed) Sales Agreement with the pricing completely spelled out. No questions, no last minute "adjustments". The transaction was painless for both of us, even though we never actually met.)
Last edited by KenHorse; May 2, 2014 at 08:15 PM.
Thread Starter
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
1100- Preliminary Order Accepted (2/17/14)
2000- Accepted by GM (3/4/2014)
Dave Kerbeck posted in a thread that any order in the system (1100) before the increase is price protected as long as the car is a sold order in the system. I ordered my car with the Personalized Plaque with $3K down, so I'm sure mine was a sold order.
At first they emailed;
"I looked over everything. It is uncertain whether this Corvette qualifies for the price protection or not. Once the vehicle is delivered, we find out, within 60 days of the delivery date, if the price protection is valid. At that point, we will forward the funds to you."
Le Mans Master
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2020 C8 of the Year Finalist - Unmodified
Doesn't matter what "the date" is. If GM raised the price for the car to the dealer, they are going to ask you to pay.
Your argument is with GM, not the dealer IMO. The only thing you can try to do is squeeze them by threatening to walk away. If they are nice, they will give you the deposit back. If not.... I think you're better off paying it than walking away.
If you don't have the final purchase price in writing when you ordered it, that's not the dealer's fault. That's your fault. I'm just being honest. Live and learn.
Your argument is with GM, not the dealer IMO. The only thing you can try to do is squeeze them by threatening to walk away. If they are nice, they will give you the deposit back. If not.... I think you're better off paying it than walking away.
If you don't have the final purchase price in writing when you ordered it, that's not the dealer's fault. That's your fault. I'm just being honest. Live and learn.
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Let us know how you make out, and also let us know who the deadbeat dealer is if the General Manager jerks you around. Everyone deserves the opportunity to set things right before being torched on this or any forum AND nobody here needs to deal with any truly rotten dealers......they are out there. Good luck!!
Thread Starter
Pro
Joined: Dec 2013
Posts: 642
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
I agree with Marshall - take it up with the dealer's GM and lay out your case. But even with the most trusted dealership, ALWAYS GET IT IN WRITING..
ALWAYS
(when I ordered my C7 through a well-known dealer in another state, I had them email me a copy of the GM Workbench Order and a signed (and executed) Sales Agreement with the pricing completely spelled out. No questions, no last minute "adjustments". The transaction was painless for both of us, even though we never actually met.)
ALWAYS
(when I ordered my C7 through a well-known dealer in another state, I had them email me a copy of the GM Workbench Order and a signed (and executed) Sales Agreement with the pricing completely spelled out. No questions, no last minute "adjustments". The transaction was painless for both of us, even though we never actually met.)
This has already gone past the GM at the dealership and the Chevrolet rep said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14. He is unable to get the authorization.
Thread Starter
Pro
Joined: Dec 2013
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From: Between Forest Lake and White Bear Lake in the Land of 10,000+ lakes
I encourage you to have a private (off the sales floor) face to face, calm, assertive discussion with the General Manager and walk him/her through your situation. You will get the correct price. The facts are all in your favor and GM will make them honor it if you end up having to push it up the complaint ladder. I don't believe it will get that far.
Let us know how you make out, and also let us know who the deadbeat dealer is if the General Manager jerks you around. Everyone deserves the opportunity to set things right before being torched on this or any forum AND nobody here needs to deal with any truly rotten dealers......they are out there. Good luck!!
Let us know how you make out, and also let us know who the deadbeat dealer is if the General Manager jerks you around. Everyone deserves the opportunity to set things right before being torched on this or any forum AND nobody here needs to deal with any truly rotten dealers......they are out there. Good luck!!
So if this is true, they are a lot of people out there with C7's coming in over the next month that think they are price protected.
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Doesn't matter what "the date" is. If GM raised the price for the car to the dealer, they are going to ask you to pay.
Your argument is with GM, not the dealer IMO. The only thing you can try to do is squeeze them by threatening to walk away. If they are nice, they will give you the deposit back. If not.... I think you're better off paying it than walking away.
Your argument is with GM, not the dealer IMO. The only thing you can try to do is squeeze them by threatening to walk away. If they are nice, they will give you the deposit back. If not.... I think you're better off paying it than walking away.
Le Mans Master
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2020 C8 of the Year Finalist - Unmodified
Intermediate
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Like I just told Ken, this has already gone past the GM at the dealership. It's the Chevrolet rep that said that the price protection is not valid on this unit. It is because the order was accepted by GM on 3/4/14.
So if this is true, they are a lot of people out there with C7's coming in over the next month that think they are price protected.
So if this is true, they are a lot of people out there with C7's coming in over the next month that think they are price protected.
Team Owner
Joined: Aug 2007
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From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
Not the case, Sin City. The car will come from GM stickered and invoiced at the new higher price, BUT the dealer then submits a form to GM for the difference. It is all very well spelled out by GM, but many dealers want the extra dough for themselves. Trust me, this is ALL on the dealer.
And I would ask Highway 61 (nice Dylan reference by the way) exactly who this "Chevrolet Rep" is that he's referring to...