Power steering failed
06-26-2017, 11:13 PM
#1
Pro
Thread Starter
Power steering failed
This morning as I pulled into a parking lot my power steering stopped working, the DIC displayed a warning message to "Service Power Steering" and "Drive With Care". It was a bitch to turn. I turned the car off once I parked and when I restarted it everything was back to normal. I got it into service first thing today at 7am, they called me about 4 and told me that no codes we're logged and it seems fine now. I don't like this one bit. Luckily this happened at about 4:30 a.m. pulling into the parking lot in the gym. What would have happened had I been in heavy traffic, or a spirited driving situation or in some other situation where I would have lost my steering? I don't like intermittent issues like this. They're dangerous ...and how can I log no codes when I had a DIC message pop up?? The car is a '17 7 speed w/Z51. 5,800 miles.
06-27-2017, 12:08 AM
#2
The next time it happens you should snap a picture of the DIC.
I wonder if there's an event log in the computer system that might verify it happened even when a code wasn't set. The Event Viewer in Windows shows warnings and errors that occur even though they have no noticeable effect on operation of the computer.
It's sad they have to sacrifice highly reliable foolproof systems like hydraulic PS to satisfy the CAFE gods.
I wonder if there's an event log in the computer system that might verify it happened even when a code wasn't set. The Event Viewer in Windows shows warnings and errors that occur even though they have no noticeable effect on operation of the computer.
It's sad they have to sacrifice highly reliable foolproof systems like hydraulic PS to satisfy the CAFE gods.
06-27-2017, 12:23 AM
#3
I recall there were some reports of other intermittent issues which didn't set codes. Perhaps we should have a sticky where you can post a PIC-of-the-DIC. With a catchy name like that floating around in your mind, it might be easier to remember to take a picture whenever something unusual shows up.
06-27-2017, 06:19 AM
#4
Team Owner
The next time it happens you should snap a picture of the DIC.
I wonder if there's an event log in the computer system that might verify it happened even when a code wasn't set. The Event Viewer in Windows shows warnings and errors that occur even though they have no noticeable effect on operation of the computer.
It's sad they have to sacrifice highly reliable foolproof systems like hydraulic PS to satisfy the CAFE gods.
I wonder if there's an event log in the computer system that might verify it happened even when a code wasn't set. The Event Viewer in Windows shows warnings and errors that occur even though they have no noticeable effect on operation of the computer.
It's sad they have to sacrifice highly reliable foolproof systems like hydraulic PS to satisfy the CAFE gods.
06-27-2017, 06:47 AM
#5
Pro
Thread Starter
I did take a picture but with no codes they don't go any further. You'd think there would be something for them to check, that's a scary situation when that system fails. If a computer doesn't point it out, it didn't happen and they can't fix it
06-27-2017, 07:09 AM
#6
Team Owner
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St. Jude Donor '15
"In honor of jpee"
The next time it happens you should snap a picture of the DIC.
I wonder if there's an event log in the computer system that might verify it happened even when a code wasn't set. The Event Viewer in Windows shows warnings and errors that occur even though they have no noticeable effect on operation of the computer.
It's sad they have to sacrifice highly reliable foolproof systems like hydraulic PS to satisfy the CAFE gods.
I wonder if there's an event log in the computer system that might verify it happened even when a code wasn't set. The Event Viewer in Windows shows warnings and errors that occur even though they have no noticeable effect on operation of the computer.
It's sad they have to sacrifice highly reliable foolproof systems like hydraulic PS to satisfy the CAFE gods.
It WAS a bear to steer and I'm glad I wasn't in traffic or near people; everyone was already in their office.
06-27-2017, 07:11 AM
#7
E-Ray, 3LZ, ZER, LIFT
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FWIW, if the OP installed a "catch can" that could create the fault! I'll explain and it may be an issue with the ground even if they didn't.
When I installed an Elite Catch Can on my 2014 Z51 I looked at the large ground wire on the bolt that was the one suggested to mount the bracket. Did not like the idea of mounting the painted bracket with a large ground cable. GM used that large a wire for a reason! Also wanted to be able to remove the "can" for cleaning without always removing the bolt from the aluminum chassis. Decided a better solution was to remove the bolt and install a stud with the same threads and move the ground connection to the one a few inches in front. There are three.
Recently there have been several posts that had the steering stop because of a poor ground. At least one was intermittent. They attributed that to the catch can mounting bracket and the ground bolted together. Turns out the steering motor can use over 100 amps on a transient maneuver! If it can't reach the required amperage it trips a code and shuts the system off! Being in the welding business where poor ground connects are a common problem, now understand the reason for these multiple large ground cables.
Just a thought. Even if the OP hasn't installed a catch can, would remove the ground connection on the drivers side, sand paper the connections and the frame and reinstall. This is a PDF of my catch can install that has pics of the location of the grounds: http://netwelding.com/Catch_Can.pdf
When I installed an Elite Catch Can on my 2014 Z51 I looked at the large ground wire on the bolt that was the one suggested to mount the bracket. Did not like the idea of mounting the painted bracket with a large ground cable. GM used that large a wire for a reason! Also wanted to be able to remove the "can" for cleaning without always removing the bolt from the aluminum chassis. Decided a better solution was to remove the bolt and install a stud with the same threads and move the ground connection to the one a few inches in front. There are three.
Recently there have been several posts that had the steering stop because of a poor ground. At least one was intermittent. They attributed that to the catch can mounting bracket and the ground bolted together. Turns out the steering motor can use over 100 amps on a transient maneuver! If it can't reach the required amperage it trips a code and shuts the system off! Being in the welding business where poor ground connects are a common problem, now understand the reason for these multiple large ground cables.
Just a thought. Even if the OP hasn't installed a catch can, would remove the ground connection on the drivers side, sand paper the connections and the frame and reinstall. This is a PDF of my catch can install that has pics of the location of the grounds: http://netwelding.com/Catch_Can.pdf
Last edited by JerryU; 06-27-2017 at 07:18 AM.
06-27-2017, 09:34 AM
#8
Pro
Thread Starter
FWIW, if the OP installed a "catch can" that could create the fault! I'll explain and it may be an issue with the ground even if they didn't.
When I installed an Elite Catch Can on my 2014 Z51 I looked at the large ground wire on the bolt that was the one suggested to mount the bracket. Did not like the idea of mounting the painted bracket with a large ground cable. GM used that large a wire for a reason! Also wanted to be able to remove the "can" for cleaning without always removing the bolt from the aluminum chassis. Decided a better solution was to remove the bolt and install a stud with the same threads and move the ground connection to the one a few inches in front. There are three.
Recently there have been several posts that had the steering stop because of a poor ground. At least one was intermittent. They attributed that to the catch can mounting bracket and the ground bolted together. Turns out the steering motor can use over 100 amps on a transient maneuver! If it can't reach the required amperage it trips a code and shuts the system off! Being in the welding business where poor ground connects are a common problem, now understand the reason for these multiple large ground cables.
Just a thought. Even if the OP hasn't installed a catch can, would remove the ground connection on the drivers side, sand paper the connections and the frame and reinstall. This is a PDF of my catch can install that has pics of the location of the grounds: http://netwelding.com/Catch_Can.pdf
When I installed an Elite Catch Can on my 2014 Z51 I looked at the large ground wire on the bolt that was the one suggested to mount the bracket. Did not like the idea of mounting the painted bracket with a large ground cable. GM used that large a wire for a reason! Also wanted to be able to remove the "can" for cleaning without always removing the bolt from the aluminum chassis. Decided a better solution was to remove the bolt and install a stud with the same threads and move the ground connection to the one a few inches in front. There are three.
Recently there have been several posts that had the steering stop because of a poor ground. At least one was intermittent. They attributed that to the catch can mounting bracket and the ground bolted together. Turns out the steering motor can use over 100 amps on a transient maneuver! If it can't reach the required amperage it trips a code and shuts the system off! Being in the welding business where poor ground connects are a common problem, now understand the reason for these multiple large ground cables.
Just a thought. Even if the OP hasn't installed a catch can, would remove the ground connection on the drivers side, sand paper the connections and the frame and reinstall. This is a PDF of my catch can install that has pics of the location of the grounds: http://netwelding.com/Catch_Can.pdf
06-27-2017, 12:53 PM
#9
E-Ray, 3LZ, ZER, LIFT
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Still would check that chassis ground connection. Easy to do. It's like battery grounds, hard to diagnose, easier to remove the battery cable, clean and tighten! While you (or the dealer) is trying to find the problem, might check the battery cables as well!
Last edited by JerryU; 06-27-2017 at 12:54 PM.
06-27-2017, 01:00 PM
#10
Pro
Thread Starter
Yeah - I know its easy but I have a new car with a warranty and I'll be damned if I'm sweating in my garage for even one moment at 108 degrees because they "can't find a code". I will however suggest them to check it...which they won't because "they can't find a code" Can you tell i'm irritated?
Last edited by VistaVette; 06-27-2017 at 01:00 PM.
06-27-2017, 01:10 PM
#11
You'd rather risk an accident if it happens again than check the ground connection yourself?
06-27-2017, 01:16 PM
#12
Pro
Thread Starter
I'd rather ditch the car. I don't spend $75k on a car to have to crawl around and check grounds. This isn't typical maintenance like making sure my oil level is correct or the tires are properly inflated etc.
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06-27-2017, 05:06 PM
#13
Melting Slicks
Ran into the same prob JerryU did with a catch can install.
Checking/tightening the grounds is easy stuff. I spent alot of money on mine too but I don't mind working on it, even if it's a bit hot out. Less trips to the dealer the better. Right now I'm at 0. If you have no catch can installed, just tighten it a little. Take you a few minutes tops. If you have a catch can, the PS ground needs to be directly below the bolt head.
Checking/tightening the grounds is easy stuff. I spent alot of money on mine too but I don't mind working on it, even if it's a bit hot out. Less trips to the dealer the better. Right now I'm at 0. If you have no catch can installed, just tighten it a little. Take you a few minutes tops. If you have a catch can, the PS ground needs to be directly below the bolt head.
06-27-2017, 05:11 PM
#14
E-Ray, 3LZ, ZER, LIFT
Member Since: Sep 2007
Location: NE South Carolina
Posts: 29,477
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Yeah - I know its easy but I have a new car with a warranty and I'll be damned if I'm sweating in my garage for even one moment at 108 degrees because they "can't find a code". I will however suggest them to check it...which they won't because "they can't find a code" Can you tell i'm irritated?
EXAMPLE: Recall a scarry incident when driving my CJ5 ragtop one night in a blizzard. In an isolated area, cold as heck in the Jeep with canvas doors and all electrical power when out and the engine shut off. Realized I would be in trouble with at least 5 miles from any help. When it slowed to about 25 mph I put it in 2nd gear and popped the clutch. Car jerked and the engine started.
The next day I checked and removed every connection from battery to chassis. Cleaned matting surfaces. Nothing was obviously wrong but it never happened again.
Last edited by JerryU; 06-27-2017 at 05:15 PM.
06-27-2017, 05:22 PM
#15
Pro
Thread Starter
Understand your frustration. If the computer doesn't say it found the error they won't do anything! As a minimum they should check, clean and tighten the battery coonections and ground connection to the chassis. An intermittent ground is sometimes hard to find. A common problem when I have solved welding problems for fabricators.
EXAMPLE: Recall a scarry incident when driving my CJ5 ragtop one night in a blizzard. In an isolated area, cold as heck in the Jeep with canvas doors and all electrical power when out and the engine shut off. Realized I would be in trouble with at least 5 miles from any help. When it slowed to about 25 mph I put it in 2nd gear and popped the clutch. Car jerked and the engine started.
The next day I checked and removed every connection from battery to chassis. Cleaned matting surfaces. Nothing was obviously wrong but it never happened again.
EXAMPLE: Recall a scarry incident when driving my CJ5 ragtop one night in a blizzard. In an isolated area, cold as heck in the Jeep with canvas doors and all electrical power when out and the engine shut off. Realized I would be in trouble with at least 5 miles from any help. When it slowed to about 25 mph I put it in 2nd gear and popped the clutch. Car jerked and the engine started.
The next day I checked and removed every connection from battery to chassis. Cleaned matting surfaces. Nothing was obviously wrong but it never happened again.
The car is still at the dealer looking into a few other minor concerns; perhaps I can convince them to check the ground.
06-27-2017, 10:15 PM
#16
Burning Brakes
Just had mine fixed
This morning as I pulled into a parking lot my power steering stopped working, the DIC displayed a warning message to "Service Power Steering" and "Drive With Care". It was a bitch to turn. I turned the car off once I parked and when I restarted it everything was back to normal. I got it into service first thing today at 7am, they called me about 4 and told me that no codes we're logged and it seems fine now. I don't like this one bit. Luckily this happened at about 4:30 a.m. pulling into the parking lot in the gym. What would have happened had I been in heavy traffic, or a spirited driving situation or in some other situation where I would have lost my steering? I don't like intermittent issues like this. They're dangerous ...and how can I log no codes when I had a DIC message pop up?? The car is a '17 7 speed w/Z51. 5,800 miles.
06-28-2017, 10:57 AM
#17
Pro
Thread Starter
This happened to me 4 times. Exactly the same way. It spent 6 days at the dealer. They replaced the steering gear asm. and aligned it. No issues as of yet. They found multiple codes in mine. Stay on top of them,your right the steering was very tough and if some one cuts you off you will not be able to react with no steering! Good luck!!
Mine was just the one time and it reset after I shut the car down; no codes and no issues since so the dealer said there isn't anything they can do at this point so they sent me home.
06-28-2017, 11:14 AM
#18
Burning Brakes
Tell me about the frequency of your issue please: How far apart did each occurrence happen? For example; was it in succession or would you drive for months at a time and then it would crop up again?
Mine was just the one time and it reset after I shut the car down; no codes and no issues since so the dealer said there isn't anything they can do at this point so they sent me home.
Mine was just the one time and it reset after I shut the car down; no codes and no issues since so the dealer said there isn't anything they can do at this point so they sent me home.
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VistaVette (06-28-2017)
06-28-2017, 11:41 AM
#19
Pro
Thread Starter
I have own the car for 7-months or so and have 2,500 miles on it. The light and lost of power steering would happen on occasion and once I shut the car off it would reset itself. This started happening recently with in the past couple of months. I only drive the car on the week ends, if it comes on again take a photo or try to drive it to the dealer so they can see it. Mine quit as I was pulling into the dealer for my 1st oil change and I showed the check in person. But as soon as I shut the car off and he restarted it the issue went away. The tech scanned it and it did set some type of code.
06-28-2017, 12:16 PM
#20
Burning Brakes
What!
Thanks for the response. I did take a picture of the error/warning screen but the service writer said that it didn't matter. They believe me when I say it happened but the car didn't store a code so they have nothing to diagnose. They told me if it happens again to not restart the car and have it flat-bed towed in so they can try to see whats going on before it resets.