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I just started having bubbles appear in 3 areas of the upper dash. This is a 2017 GS 3LT with 12500 miles. I park the car in a AC Garage. I took to a shop for estimate. Repair requires removing windshield and reglueing leather cover. Has anyone had to have the dash repaired or replaced?
If so provide your experience?
JW run some searches as you'll see a TON of posts (Trans triple flush) as this is a very common issue on the C7 3LT interiors. So much so that GM created a TSB (18-NA-355). I'm in the middle of getting my 17 GS dash completely replaced right now. GM will cover some of this changeout based on the time since your warranty expired. You should be near mine so they will pay about 30% (not great but you get a new dash) and yes they said the windshield will need to be removed during install. If you don't mind saying, what is your shop going to charge? Also keep in mine that along with bubbling you may experience the leather shrinking around the defroster AFTER this repair. You may want to take the total hit and get GM to install a whole new dash pad. Good luck and keep us posted.
Have seen estimates on the Forum for replacement of the dash being around $3500. When replacing the dash, some people have went back with a 2LT dash which does not have that problem.
Have seen estimates on the Forum for replacement of the dash being around $3500. When replacing the dash, some people have went back with a 2LT dash which does not have that problem.
Yea I saw those prices too but GM must have dropped it way down or some location dealers may be charging a lot more for their service installs. I'm getting it done this month and it is under $3000 for my GM dealer to do mine. I think going the 2LT route is smart though I have the GSCE so I need to get the blue stitching. I also wonder how others did that? When I ordered my dash pad I wanted to make sure they ordered the blue stitching and they said don't worry, we order the part from your vin #. You get the exact part your car was built with.
The local Auto Upholstery shop that does custom car jobs, as well as repairs. Reviews check out good and they have repaired several C7 dashes. Lots of car show awards.
price quote is $1725. two day job. Only catch is if Windshield breaks then replace glass at cost.
I like dealing with local family owned shops and places where customer service reviews are really good.
The shop says root cause is the Glue. Owner says they have seen and repaired several.
I am not a glue expert, but I have seen GM use bad glue before- on the C-6 they had issue with removable top panel coming loose from roof frame. I know this because my 2006 Corvette roof flew off at about 30mph. it was quick a I needed to change britches. GM determined bad glue and it was reglued and painted worked great.
Yes there is garranty on their work.
The sun and heat thing makes no sense to me- it is a dash under a piece of glass and probably 100% of time it will be exposed to heat, sun(UV) and cold etc. so whatever materials used should be suitable for that situation- I think "Bad Glue" somes it up pretty good.
Is the upholstery shop guaranteeing the bubbles are not going to come back? Let us know how it turns out.
Many seem to believe that this condition is caused by sun and heat, however that's simply not true as there's FAR too many reports of 3LT dish issues from those like you where it's not a sun/heat issue.
Yea I saw those prices too but GM must have dropped it way down or some location dealers may be charging a lot more for their service installs. I'm getting it done this month and it is under $3000 for my GM dealer to do mine. I think going the 2LT route is smart though I have the GSCE so I need to get the blue stitching. I also wonder how others did that? When I ordered my dash pad I wanted to make sure they ordered the blue stitching and they said don't worry, we order the part from your vin #. You get the exact part your car was built with.
Installing the 1LT/2LT dash is a good option as many have had their replacement 3LT dash shrink/delaminate as well.
Removing and re installing the windshield causes a delamination sometimes in the glass structure between the glass layers, usually along the top of the glass. No fix for that other than replace.
I had that happen to my windshield without even having any stress on it. I would work the windshield replacement in your budget if it has to come off.
The local Auto Upholstery shop that does custom car jobs, as well as repairs. Reviews check out good and they have repaired several C7 dashes. Lots of car show awards.
price quote is $1725. two day job. Only catch is if Windshield breaks then replace glass at cost.
I like dealing with local family owned shops and places where customer service reviews are really good.
The shop says root cause is the Glue. Owner says they have seen and repaired several.
I am not a glue expert, but I have seen GM use bad glue before- on the C-6 they had issue with removable top panel coming loose from roof frame. I know this because my 2006 Corvette roof flew off at about 30mph. it was quick a I needed to change britches. GM determined bad glue and it was reglued and painted worked great.
Yes there is garranty on their work.
The sun and heat thing makes no sense to me- it is a dash under a piece of glass and probably 100% of time it will be exposed to heat, sun(UV) and cold etc. so whatever materials used should be suitable for that situation- I think "Bad Glue" somes it up pretty good.
I would say you should look at the multiple pictures on this forum that clearly show shrinkage in addition to glue issues. here's mine. Be aware you have glue issues today but maybe not tomorrow as many have seen both (I have too). Also you can get a brand new GM install factory dash pad for less than you are getting that repair. Mine is less and already ordered on a 2017. Let us know what you do but I hope you slow down a minute to check other options (hoping that is why you posted this to start with). Good luck and tell us how it goes. I'll do the same.
I would say you should look at the multiple pictures on this forum that clearly show shrinkage in addition to glue issues. here's mine. Be aware you have glue issues today but maybe not tomorrow as many have seen both (I have too). Also you can get a brand new GM install factory dash pad for less than you are getting that repair. Mine is less and already ordered on a 2017. Let us know what you do but I hope you slow down a minute to check other options (hoping that is why you posted this to start with). Good luck and tell us how it goes. I'll do the same.
Mine looks like the bottom picture with a small bubble in the HUD?
No cracks no peeling just the bubbles.
If I go for a GM replacement what is to keep it from having the same issue? iie. The GS/Z06 wheels.
I have not seen a TSB on this as mentioned above??
I'll check with my local Chevy dealer and see what they say?
I would say you should look at the multiple pictures on this forum that clearly show shrinkage in addition to glue issues. here's mine. Be aware you have glue issues today but maybe not tomorrow as many have seen both (I have too). Also you can get a brand new GM install factory dash pad for less than you are getting that repair. Mine is less and already ordered on a 2017. Let us know what you do but I hope you slow down a minute to check other options (hoping that is why you posted this to start with). Good luck and tell us how it goes. I'll do the same.
My dash issues were identical to yours. I had it replaced with a new dash at the dealership under warranty. So far, so good. The dash was dismantled and the windshield was not disturbed. For the OP, the GM process doesn't call for removing the windshield for a dash replacement. Removing the windshield is exclusively a leather repair shop short cut. Also, my service manager refused two flawed dashes from GM before accepting the third.
Mine looks like the bottom picture with a small bubble in the HUD?
No cracks no peeling just the bubbles.
If I go for a GM replacement what is to keep it from having the same issue? iie. The GS/Z06 wheels.
I have not seen a TSB on this as mentioned above??
I'll check with my local Chevy dealer and see what they say?
Sorry my fault, that TSB was for another member I was helping with their transmission shudder. You don't need it, just have your dealer submit a request using the GM -Policy Evaluation Tool and they will provide you with a quote based on what GM will pay and what you'll have to cover based on when your car warranty expired. I had the same concern about a reoccurring issue but no one here told me of any add'l issues (other than AZR who needed to get several dashes before it was corrected). The dash pad is covered for 1 year so I took the chance. Good luck as I know it stinks that a car of this price (especially in a 3LT) has this issue but I hope to correct it and forget it as I love everything else about this car.
I would say you should look at the multiple pictures on this forum that clearly show shrinkage in addition to glue issues. here's mine. Be aware you have glue issues today but maybe not tomorrow as many have seen both (I have too). Also you can get a brand new GM install factory dash pad for less than you are getting that repair. Mine is less and already ordered on a 2017. Let us know what you do but I hope you slow down a minute to check other options (hoping that is why you posted this to start with). Good luck and tell us how it goes. I'll do the same.
What Chevy dealer will supply and install a new GM factory dash pad for less that $1,725?
What Chevy dealer will supply and install a new GM factory dash pad for less that $1,725?
Should be everyone. I didn't do anything special and didn't go to a large dealer. I was going to go to City Chevy if it didn't work out but didn't need to. They submitted it to GM and AFTER the 30% they said they would pay my part was under $1,700. Maybe now was just a good time to do it, plus that was doing a 2017 so anything newer should even be less. That is also getting the 3LT dash with blue stitching. So maybe all black would even be less. I'll be interested to see if JW goes and what his dealer says.
Should be everyone. I didn't do anything special and didn't go to a large dealer. I was going to go to City Chevy if it didn't work out but didn't need to. They submitted it to GM and AFTER the 30% they said they would pay my part was under $1,700. Maybe now was just a good time to do it, plus that was doing a 2017 so anything newer should even be less. That is also getting the 3LT dash with blue stitching. So maybe all black would even be less. I'll be interested to see if JW goes and what his dealer says.
Ok as I thought, you will not find a Chey dealer that will supply and install (including labor cost) a new factory dash pad for under for $1700 unless part of it is being covered under warranty.
I just noticed mine starting to lift in a few spots! add this to the list of warranty work in the spring! guess im glad i bought the bumper to bumper extened warranty
I just noticed mine starting to lift in a few spots! add this to the list of warranty work in the spring! guess im glad i bought the bumper to bumper extened warranty
I'm not sure that the extended warranty covers this item. I'd check immediately, and if not, there may be some pro rata TSB help on your car. The extended GM warranty is not bumper to bumper, as the 3 yr. / 36K factory warranty is bumper to bumper.
Dash Bubbles
