Oil Change Policy?
Thread Starter
Melting Slicks
Joined: Jul 2006
Posts: 2,090
Likes: 51
From: Georgetown TX
Oil Change Policy?
While C7 owners are supposed to receive (from GM dealer) complimentary engine oil/filter changes for 2yr/24,000 mi, I see no defined policy in the owner's manual.
My servicing dealer tells me that the oil life indicator on the DIC must be at 20% or below for them to do the complimentary oil change. I'm old school and believe in changing the oil after the first 1000 mi which I'm advised is on me. Does anyone have the straight skinny on the official GM policy?
My servicing dealer tells me that the oil life indicator on the DIC must be at 20% or below for them to do the complimentary oil change. I'm old school and believe in changing the oil after the first 1000 mi which I'm advised is on me. Does anyone have the straight skinny on the official GM policy?
Melting Slicks
Joined: Jan 2003
Posts: 2,256
Likes: 592
From: Olathe KS
Not what my dealer told me. I specifically asked this so I could get the first oil change at 2,000 miles. They told me (Hendrickson) that I get 4 oil changes and when I use them was up to me...Could use all 4 in the first week if I wanted.
Race Director
Joined: Aug 1999
Posts: 13,281
Likes: 2,509
From: Bluffton SC via Canton Oh
Just got mine done today. Had the car 6 months with some winter layup and 2100 miles.
I heard there was a chance you had to be at 20% but my dealer did mine and I was at 50%.
I'm OK with 20% from now on but on a new engine I want to change it sooner and get dexos out and Mobil 1 in. At 2100ish miles the oil was surprisingly dirty.
I heard there was a chance you had to be at 20% but my dealer did mine and I was at 50%.
I'm OK with 20% from now on but on a new engine I want to change it sooner and get dexos out and Mobil 1 in. At 2100ish miles the oil was surprisingly dirty.
Tech Contributor
Joined: Jan 2006
Posts: 4,761
Likes: 240
From: Saint Louis MO
St. Jude Donor '14-'15
It sounds like it's just depending on your relationship with the dealers.
Even if they don't get reimbursed, they only have to pay ~$28 for the product and mechanic time and put it under the goodwill column on your car's record.
Even if they don't get reimbursed, they only have to pay ~$28 for the product and mechanic time and put it under the goodwill column on your car's record.
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Tech Contributor
Joined: Aug 1999
Posts: 16,376
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From: Should this thoughtful, valuable contribution meet with no acknowledgement or 'thanks' this post----
question: is this policy in writing somewhere? My "oil change' dealer has no C7 allocations. If I go there he may say tough shiit, you gotta pay. I bought the car 60 miles from home, but get oil changes at the small town local dealer 8 miles away. I would love to get a copy of it to show if necessary.
Tech Contributor
Joined: Jan 2006
Posts: 4,761
Likes: 240
From: Saint Louis MO
St. Jude Donor '14-'15
That's not in SI, but rather in the dealer reimbursement documents (you'd have to talk to an SM about that one).
The official GM policy is to have the dealer complete a complimentary change at DIC ≤20% and submit the claim in the batch.
Other than that, the dealer is either fudging the numbers, or just writing it up in the goodwill category, which I'm not sure who ends up paying (dealer or corporate).
The official GM policy is to have the dealer complete a complimentary change at DIC ≤20% and submit the claim in the batch.
Other than that, the dealer is either fudging the numbers, or just writing it up in the goodwill category, which I'm not sure who ends up paying (dealer or corporate).
7th Gear
Joined: Apr 2014
Posts: 7
Likes: 0
I don't think we check but that's the advisors thing so I don't know 100%, but I've done NUMEROUS complimentary first oil changes on cars from 1500 - 10000 miles (the latter is usually Traverse customers lol). Just call em up and ask. If not, call another one and ask haha
Race Director
Joined: Jan 2014
Posts: 10,709
Likes: 7,102
From: Fulshear, TX
My dealership told me 4 free oil changes during the first 2/24, anytime I want them regardless of oil %. Their policy used to be < 20%, but they recently it changed it (this is straight from their service dept).
Burning Brakes
Joined: Jan 2014
Posts: 1,078
Likes: 262
From: swoyersville pa
same with me
dealer told me i could have all 4 in the same week. valley chevy, wilkes-barre, pa.
Burning Brakes
Joined: Jan 2014
Posts: 1,078
Likes: 262
From: swoyersville pa
and dont forget
this weekend is schuykill mall, the 25th is lccc nanticoke, and ponoco is june 13th-15th, just show up to watch. by june 29th you will want to run at exit 299(i-80) ppl parking lot with the nccc and mostly corvette's. many just look things over before enter a event, take a look!
Team Owner
Joined: May 1999
Posts: 34,551
Likes: 505
From: Auburn Hills MI
Dealer I took mine to did it at 89 percent with about 900 miles on it.
I was going to pay for a change but he said I get 4 complimentary, no stipulation.
This was not the dealer I bought it at.
I was going to pay for a change but he said I get 4 complimentary, no stipulation.
This was not the dealer I bought it at.
