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Trouble after Range device use

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Old Jul 14, 2025 | 12:48 PM
  #21  
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Originally Posted by kodpkd
Totally agree! Try charging or changing your battery. I also used the Range with no side affects.
^^^This. I have had 0 issues with the Range Device. It's been in my car for 2 years probably. Check the battery. 2017 Z51 A8.
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Old Jul 14, 2025 | 02:12 PM
  #22  
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Originally Posted by C5 Diag
Dealerships usually don’t read their own TSB’s !!
I don't expect them to know every TSB. As long as they can narrow it down and find the TSB pertaining to the issue, I'm good.
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Old Jul 19, 2025 | 07:19 AM
  #23  
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I don’t have advice for OP, but as a side note, I took my 2014 in to local dealer for oil change . Forgot my range device was still plugged in. Service tech unplugged it, put his reader in, then put mine back without a word.
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Old Jul 19, 2025 | 07:41 AM
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Same thing happened to me. I apologized for leaving it in there. He said it happens fairly often.
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Old Jul 20, 2025 | 11:36 AM
  #25  
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I purchased my Range Device directly from Range, not E-Bay, Amazon or Facebook Marketplace. Installed it 7 years ago and it stays plugged in and I have never had an issue. Some earlier versions had a battery drainage issue. My 19 GS stays connected to the maintainer whenever it is in the garage. Some of them are Chinese knock offs that will cause issues but I am not sure about the issues you are having.
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Old Jul 22, 2025 | 03:47 PM
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Have you reached out to us regarding this? Theres too many of these in C7s and trucks/suvs for there to be an issue related to a TSB here.
If needed we'll swap it out
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Old Jul 22, 2025 | 04:51 PM
  #27  
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I did and was offered a new device but I declined. I am not blaming Range at all I was just looking to see if this happened to anyone else.
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