HELP!!!!!!! Factory car cover stained my car!!!!!!!
08-14-2020, 08:32 AM
#21
Melting Slicks
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St. Jude Donor '05-'06-'07-'08-'09-'10,'13-'14-'15-'16-'17-'18-'19-'20-'21-'22-'23-'24
The rule of thumb I was told was never cover a car for at least one month after painted. Now, how long has it been since the car was made to the time you took delivery?
Side note: I never use a cover anymore. Easier to clean of dust and dirt then fix scratches and other issues a cover could cause.
Side note: I never use a cover anymore. Easier to clean of dust and dirt then fix scratches and other issues a cover could cause.
08-14-2020, 08:37 AM
#22
Le Mans Master
Sucks to hear OP. Subbing for dealership/car cover manufacturers response. 
08-14-2020, 08:49 AM
#23
Race Director
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After wax, polish, rubbing compound, and clay, I would say it's time to wave the white flag and take it to the best detail shop in the area and MAYBE they have come across this issue and can fix it without painting the car.
08-14-2020, 08:59 AM
#24
Race Director
08-14-2020, 09:02 AM
#25
Race Director
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08-14-2020, 09:08 AM
#26
E-Ray, 3LZ, ZER, LIFT
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As far as I understand we are not supposed to put a car cover on a new car until the paint is fully cured. That is at least a month as far as I have read.
You are better leaving it outside without a cover. I have heard of this happening to the clear if the cover does not breathe but that takes time. If the stains are black something must have bled out of the cover. That really sucks about your paint. Sorry to hear.
You are better leaving it outside without a cover. I have heard of this happening to the clear if the cover does not breathe but that takes time. If the stains are black something must have bled out of the cover. That really sucks about your paint. Sorry to hear.
However can see with dye in front cover stained the car. Sounds like you'll need a pro with a DA to fix- shame.
Last edited by JerryU; 08-14-2020 at 09:11 AM.
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Michael A (08-15-2020)
08-14-2020, 09:12 AM
#27
File an insurance claim and take it to a premium detailer for analysis. Never heard of this happening. Makes me sick for you. Rapid Blue is the best color.
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pdr (08-15-2020)
08-14-2020, 09:17 AM
#28
Melting Slicks
Agree that the cover has "stained" the clear coat. Same thing can happen on a car with clear coat that is many years old. Good example is a bug stain that is left on the car for too long and will leave what seems to be a nearly permanent (but not) stain.
I also agree with those recommending you take it to a professional detailer that may be able to take care of it. I don't see how the dealer holds the bag for the cover and GM HQ is going to be a black hole but call both of them anyway and give them the situation. You could try going back to the cover manufacturer who at a minimum could either tell you it's covered and if not, point you to the list of disclaimers they have in the warranty that get's them out of a particular situation like yours.
Definitely feel for you and sorry about the paint. Let us know how it goes.
I also agree with those recommending you take it to a professional detailer that may be able to take care of it. I don't see how the dealer holds the bag for the cover and GM HQ is going to be a black hole but call both of them anyway and give them the situation. You could try going back to the cover manufacturer who at a minimum could either tell you it's covered and if not, point you to the list of disclaimers they have in the warranty that get's them out of a particular situation like yours.
Definitely feel for you and sorry about the paint. Let us know how it goes.
08-14-2020, 09:27 AM
#29
08-14-2020, 09:29 AM
#30
Melting Slicks
Depends when the buyer receives the car. When a newly built car comes from the factory and is picked up by the buyer there is not enough time for the paint to cure properly. My car was built on a Friday and I picked it up the following Wednesday. I really feel that the salesman need to inform buyers about this when they take delivery. The reason I was informed was because I picked my car up in October and was warned that if I was going to cover it for Winter storage I should wait till the end of December.
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CorvetteBrent (08-15-2020)
08-14-2020, 09:31 AM
#31
Le Mans Master
Also call the car cover company and see if they have recommendations on how to remove this. I guarantee you this is not the first time they have heard of this.
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08-14-2020, 09:37 AM
#32
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St. Jude Donor '11-'12-'13-'14-'15-'16-'17, '21
Sorry to say most likely OPERATOR error, not the cover or the General/Dealership. Buys new car/leaves under cover in hot humid Florida=BIG NO.
Find a GOOD detail shop to asses the situation and correct properly.
Find a GOOD detail shop to asses the situation and correct properly.
Last edited by DebRedZR1; 08-14-2020 at 09:38 AM.
08-14-2020, 09:46 AM
#33
Le Mans Master
OP, did I read a statement from you saying "...you can't sleep because of this."?
Do not worry so much.
GM cover, new car, your monetary losses should be covered.
The OEM paint should be able to be restored.
Worse case would be a diminished value claim or a Lemon Law claim, so no worries, just a pain in the a**.
And, return your cover
Remember, street cars get damage...rock chips, bird do-do, door dings, Sun fade damage...again do worry, get your well deserved sleep.
FWIW I'd think what ever the stain is is on top of the paint.
Just don't currently understand how the stain would absorb its tint into the clear coat.
Do make sure the selling dealer is made aware.
Post # 31 has excellent advice.
Good luck.
Do not worry so much.
GM cover, new car, your monetary losses should be covered.
The OEM paint should be able to be restored.
Worse case would be a diminished value claim or a Lemon Law claim, so no worries, just a pain in the a**.
And, return your cover
Remember, street cars get damage...rock chips, bird do-do, door dings, Sun fade damage...again do worry, get your well deserved sleep.
FWIW I'd think what ever the stain is is on top of the paint.
Just don't currently understand how the stain would absorb its tint into the clear coat.
Do make sure the selling dealer is made aware.
Post # 31 has excellent advice.
Good luck.
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CorvetteBrent (08-15-2020)
08-14-2020, 09:48 AM
#34
Le Mans Master
OP, did I read a statement from you saying "...you can't sleep because of this."?
Do not worry so much.
GM cover, new car, your monetary losses should be covered.
The OEM paint should be able to be restored.
Worse case would be a diminished value claim or a Lemon Law claim, so no worries, just a pain in the a**.
And, return your cover
Remember, street cars get damage...rock chips, bird do-do, door dings, Sun fade damage...again do worry, get your well deserved sleep.
FWIW I'd think what ever the stain is is on top of the paint.
Just don't currently understand how the stain would absorb its tint into the clear coat.
Do make sure the selling dealer is made aware.
Post # 31 has excellent advice.
Good luck.
Do not worry so much.
GM cover, new car, your monetary losses should be covered.
The OEM paint should be able to be restored.
Worse case would be a diminished value claim or a Lemon Law claim, so no worries, just a pain in the a**.
And, return your cover
Remember, street cars get damage...rock chips, bird do-do, door dings, Sun fade damage...again do worry, get your well deserved sleep.
FWIW I'd think what ever the stain is is on top of the paint.
Just don't currently understand how the stain would absorb its tint into the clear coat.
Do make sure the selling dealer is made aware.
Post # 31 has excellent advice.
Good luck.
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08-14-2020, 09:50 AM
#35
Safety Car
If the cover was advertised for outdoor use, it is time to contact the dealer. You are not the only person to have an issue with the C8 factory car cover, GM part # 84865968. That person is working with his dealer to get GM to cover the cost of fixing his car. His car suffered staining to both painted areas and it damaged his XPEL PPF.
Go to your dealer first if you want any chance of being reimbursed.
Go to your dealer first if you want any chance of being reimbursed.
Last edited by Ragtop 99; 08-14-2020 at 09:59 AM. Reason: added updated part # and facts
08-14-2020, 09:55 AM
#36
Yes, as mentioned it rained and I am in Florida so its very humid. I would even know who to begin speaking with to this from a dealer? All I know is this better not need any serious work or I will even be more furious than I am now! I never even owned a cover before! this is my first and last one!
08-14-2020, 10:25 AM
#37
Team Owner
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St. Jude Donor '15
"In honor of jpee"
I'm in your corner of concern but you already used car compound---those are aggressive. IF the dealer gives you something consider it a big win for you.
As to cure time for paint, the BG factory used to recommend for C6s, one month. Not pre-historic, or 1960s since the last C6 was in '13. New paint factory could be different. And covers used to transport new cars are in no way similar to aftermarket car covers. However, CoverCraft is a big player in the aftermarket biz. Your issue will start and end with the dealer. But considering what you've already done, don't be surprised if the solution is for you to find someone or some shop that will take this on, at your cost. I hope not, but it could happen that way.
As to cure time for paint, the BG factory used to recommend for C6s, one month. Not pre-historic, or 1960s since the last C6 was in '13. New paint factory could be different. And covers used to transport new cars are in no way similar to aftermarket car covers. However, CoverCraft is a big player in the aftermarket biz. Your issue will start and end with the dealer. But considering what you've already done, don't be surprised if the solution is for you to find someone or some shop that will take this on, at your cost. I hope not, but it could happen that way.
08-14-2020, 11:13 AM
#38
Race Director
To the OP:
The cover has a warranty and is a GM product. Why not contact GM and see what they say about this? It's obvious (to me) that this is dye from the cover.
Last edited by jimmyb; 08-14-2020 at 11:25 AM.
08-14-2020, 11:17 AM
#39
Race Director
That is incorrect. It is NOT a paint defect at all. It is obviously BLACK DYE from the GM cover that stained the paint.
08-14-2020, 11:19 AM
#40
Le Mans Master
I missed the part where he said this was the factory cover and purchased with the car. I thought he bought it from Cover Craft. I agree, contact the dealer. But I would get an opinion from a very respected detailer too. I just don't trust dealers at all when it comes to paint correction unless I know they are using a reputable third party. But if you are able to get this covered by GM your best hope is the dealer.