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Attention Valve Spring Failures/Concerns

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Old Oct 1, 2020 | 09:39 AM
  #141  
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whats amazing iswere hearing of this on 4-50 mile cars,,odd it wouldnt happen at the factory or on the transporter,or during PDI?

but 1hour-1 day after the customer picks up his new car

maybe its time for somebody from GM or the dealer to put 10-20 miles on them first
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Old Oct 1, 2020 | 09:44 AM
  #142  
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Originally Posted by 2turbocobra
What miles do we have failures at, 48, 63, ?
34 for me
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Old Oct 1, 2020 | 09:45 AM
  #143  
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Originally Posted by Dan Delena
Thinking ahead to my10/8 NCM delivery, what is the closest (reputable) Chevy dealer to the NCM should I get hit with the dreaded Valve Spring failure. We will do some local cruising before taking her over to Auto Armor for PPF, however since the failure seems to hit early I figure to get a few hours of cruising locally as a test run.
Stay local until 500 miles or 100 at a minimum and then if it unfortunately happens, have NCM deal with BGA. That's what the extra $800 is for. This is the main reason I decided on a local delivery and a separate NCM visit with my Game Changer soon (within a year). NCM is cool, but it creates logistical problems for an initial delivery.
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Old Oct 1, 2020 | 09:46 AM
  #144  
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Originally Posted by dmaxx3500
whats amazing iswere hearing of this on 4-50 mile cars,,odd it wouldnt happen at the factory or on the transporter,or during PDI?

but 1hour-1 day after the customer picks up his new car

maybe its time for somebody from GM or the dealer to put 10-20 miles on them first
It could very well be happening at the factory, during transport, etc. That wouldn't be reported on an internet forum. The car would just be reported as being held at the factory. The only way we'd hear is if a customer was planning to pick up a car, only to get a call from a dealer advising them of the problem that occurred once they were in possession of it.
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Old Oct 1, 2020 | 09:50 AM
  #145  
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Originally Posted by Foosh
It could very well be happening at the factory, during transport, etc. That wouldn't be reported on an internet forum. The car would just be reported as being held at the factory. The only way we'd hear is if a customer was planning to pick up a car, only to get a call from a dealer advising them of the problem that occurred once they were in possession of it.
My car was held 60 days at BG. Had 38 miles when it arrived at dealer.
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Old Oct 1, 2020 | 10:05 AM
  #146  
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Originally Posted by C8J
Stay local until 500 miles or 100 at a minimum and then if it unfortunately happens, have NCM deal with BGA. That's what the extra $800 is for. This is the main reason I decided on a local delivery and a separate NCM visit with my Game Changer soon (within a year). NCM is cool, but it creates logistical problems for an initial delivery.
Agree... I’ve always done a local delivery but decided to go with NCM this time, didn’t count on the extra excitement of a possible engine failure as part of the delivery experience. I’d assume that once “delivered” NCM is out of the picture, much like the salesperson forgets your name once delivery happens and you get pointed towards the Service department. So I assume there is a local and reputable Chevy dealer that is the go-to should the worst happen and I get hit with the Engine valve failure. We will spend some time and try to get at least 100-150 miles on her before taking it over for PPF across from the NCM.
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Old Oct 1, 2020 | 10:08 AM
  #147  
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You're right that NCM isn't going to be able to help you once you've taken possession. It isn't that they wouldn't be willing if they could, but they are not authorized by Chevrolet to handle warranty repairs. It will have to be transported to an authorized dealer.

Last edited by Foosh; Oct 1, 2020 at 10:09 AM.
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Old Oct 1, 2020 | 10:19 AM
  #148  
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That is not a marketing point for them to list as a bullet point on their advertising campaign then. Confirms my original decision to stay local and make a dedicated NCM visit after the fact.
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Old Oct 1, 2020 | 10:22 AM
  #149  
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Lots of warranty work for dealers. Some will be happy to perform, others perhaps not so. For those that bought out of state it will be interesting to see how their local dealer reacts when they are asked to install new springs. Good luck to all, this is a real bummer especially if the failure happens on the drive home for the delivery dealer.
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Old Oct 1, 2020 | 11:02 AM
  #150  
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Originally Posted by rmorin1249
Lots of warranty work for dealers. Some will be happy to perform, others perhaps not so. For those that bought out of state it will be interesting to see how their local dealer reacts when they are asked to install new springs. Good luck to all, this is a real bummer especially if the failure happens on the drive home for the delivery dealer.
^^^^^THIS^^^^ Picking up out of state at MacMulkin and driving approx. 250 miles. Would have bought at local dealer, but they had a small sold out allocation and that was before COVID. Probably got single digit allocation of C8's afterwards. They even refused Courtesy delivery for me. Hoping for the best.
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Old Oct 1, 2020 | 11:23 AM
  #151  
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Originally Posted by Neverenough14
Is anyone within the range of build dates communicated going to proactively have their engine inspected? What is entailed? Do they have to remove the engine? Wondering if I should take mine in or just keep driving it and hoping it doesn't fail.
There is no inspection because it's just a break of the spring and until it breaks it looks normal. No they do NOT have to pull the engine to change the springs. My selling dealer had one fail at 428 miles and they changed all the springs with the engine in place. It fired right up, had no codes, ran smoothly and was returned to the owner.
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Old Oct 1, 2020 | 12:01 PM
  #152  
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Too close for comfort at 460 on my odometer. Can't wait for 500!
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Old Oct 1, 2020 | 12:04 PM
  #153  
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Originally Posted by Phil1098
There is no inspection because it's just a break of the spring and until it breaks it looks normal. No they do NOT have to pull the engine to change the springs. My selling dealer had one fail at 428 miles and they changed all the springs with the engine in place. It fired right up, had no codes, ran smoothly and was returned to the owner.
Correct, see post #139.

Last edited by Foosh; Oct 1, 2020 at 12:06 PM.
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Old Oct 1, 2020 | 12:18 PM
  #154  
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Originally Posted by Foosh
Correct, see post #139.
Sorry about that, I should have just answered the question about engine out since the first was already covered.
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Old Oct 1, 2020 | 12:21 PM
  #155  
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Originally Posted by C8J
Too close for comfort at 460 on my odometer. Can't wait for 500!
I also don't know the the logistics, just that it was sold on a Friday and the following Tuesday when it had 428 miles it had a broken spring. The logistics are lots of trips? How many heat cycles? Etc. does seem like most of the failures have been extremely low miles.
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Old Oct 1, 2020 | 12:29 PM
  #156  
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Originally Posted by Phil1098
Sorry about that, I should have just answered the question about engine out since the first was already covered.
Not at all, just validating you're right! It's always helpful for multiple sources to validate a piece of info.

Last edited by Foosh; Oct 1, 2020 at 12:33 PM.
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Old Oct 1, 2020 | 12:33 PM
  #157  
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Originally Posted by Phil1098
I also don't know the the logistics, just that it was sold on a Friday and the following Tuesday when it had 428 miles it had a broken spring. The logistics are lots of trips? How many heat cycles? Etc. does seem like most of the failures have been extremely low miles.

With a few sub 100 and this one 428 in 4 days, probably not a lot of trips (cycles). Most of mine have been 10-20 each time. I've probably exceeded the failure cycle count, but hard to choose which picture to goes here. 1 in memoriam.







Last edited by C8J; Oct 1, 2020 at 12:34 PM.
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To Attention Valve Spring Failures/Concerns

Old Oct 1, 2020 | 07:49 PM
  #158  
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Originally Posted by NextOne
So all of those who received just one valve spring replacement will be returning for more repairs along with 5,000 other owners. Wow!
My cylinder 5 broke and only that one was replaced, car had about 38 miles on it when it happened, I am close to 700 miles now and no other issues *Fingers crossed*
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Old Oct 1, 2020 | 09:35 PM
  #159  
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Are these spring defects that random that it won't affect the entire engine's allotment of springs? You think that they would keep track of parts via batch and ....otherwise there is absolutely NO QC at all.
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Old Oct 1, 2020 | 09:51 PM
  #160  
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So, I bought mine through MacM. in NH. It will be courtesy delivered to a dealer 50 miles away in NC and my local servicing dealer is 10 miles away in SC. The reason for that is the local S C dealer wanted $1000 for courtesy delivery. The NC dealer wants $350.
Who do I call if a spring or anything else goes TU on the drive home? Both dealers, SC and NC, have said they will do any warranty work.
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