Had this issue with my 2006Z4M. Crappy design indeed but replacement motor and install was < 1k for me at an Indep shop.

 

I understand your position. You have had a very bad experience with a new vehicle. The service department at the dealership has come up short of expectation and dealership management has failed you.. I won’t criticize your decision. Just remember that your experience is with the dealership, not the manufacturer. They have done what they can.

Wishing you luck wherever you land.

 

Really surprised they did not at least give you a loaner vehicle. I thought that was mediatory for a car being serviced under warranty?

 

If they don't provide a comparable car and you hit 30 days, here in Texas that's a lemon.

 

No, most US manufacturers do not provide a loaner vehicle when your vehicle is being serviced. Most times it's left to the discretion of the dealership.

 

Then why do you continue to come on this forum to bash GM and the Corvette? You don't like GM or Corvette yet here you are spreading your hate every chance you get.
GM gave me two brand new Cadillac's when I had unresolved issues with them. I never complained or demanded anything from them. My dealer and the reginal manager offered me brand new replacements on two cars that were two years old with 30 thousand miles on them. My GM experiences have been very positive over the years including many repairs after my warranty expired. That's where a good relationship with your local dealership can pay dividends.

 

With 2 Tx leaks nd finally a Tx re[placement, nothing but great rewards driving my Game Changer and treatment by my dealership. Even when GM did not have a replacement Tx, my dealership located one from another dealer and had it shipped in. I suspect that there is more going on in the background and why the selection of a dealership is so important.

Wishing you the best. There are bigger things to get upset about - like one's health.

 

Does this apply for any reason past 30 days? My car has been at the dealer for almost 60 days, but not for engine replacement or major mechanical failure.

EDIT: Can someone link documentation supporting this clause? I've never head of this.

 

While everyone is jumping on the dealership for the 18-day delay before installing the new engine, realize that most dealers selling Corvettes typically have only one certified Corvette/Camaro service specialist. It could be the service specialist was on vacation during those 18 days, or on paternity leave, or had a health issue. In other words, there might be a legitimate excuse for the delay. What we can jump all over the dealership for is not communicating this to the customer.

 

I visit the forum because I was truly excited about the ME C8 and wanted to buy one. I just keep hoping all the trans issues were just a first production of the first model year issue. I also like the simplicity of the pushrod V8, but it doesn't look like GM can get that right either. GM deserves bashing and so do POS dealers that don't give a **** about customers once they consummated the sale. My reason for continued visits, is I still like the car and am hoping these issues will pass, but it doesn't look like they will.

I keep hoping I'll read a post, like, "My trans warning light came on, the dealer was notified and immediately had my car flatbedded to the dealer. They will have their head tech look into it asap and gave me a new Hummer to drive until my car is fixed. I needed a new trans and the repair will take about a week."

Just letting the GM diehards know that this is how other manufacturers handle defective products they sell you. They take responsibility, apologize, bend over backwards to keep you loyal to the brand. It makes a difference.

I wish Mary CEO would have an experience where she was driving a new Corvette, had a trans related failure in BFE, had to pull over, sit in her car for a couple of hours, was unable to attend a corporate meeting where she was in charge and deal with all the stress involved.
Then the dealer, not knowing who she was, was pretty unconcerned, told her to call Uber or Lyft and they would look at it in the next couple of weeks or whenever they finished the other work in the shop, meanwhile leaving her car outside.

As a business owner for 50 years, I don't treat customers I don't like as poorly as GM dealers treat theirs. I've bought 5 new GM cars/trucks, yes I'm a dumb *** I thought all dealers were A-holes.

 

Dealer issue 99%. If there was a way for GM to punish them...the remaining 1%

 

I've owned everything from Porsche, Lexus, Mercedes, Corvette etc etc. It comes down to the dealership. I've tried several Chevy dealership for just general service and found they differ a lot. I found a good one. I will admit my best service and customer care was at Lexus dealer.

 

A typical GM dealership doesn’t have a dozen technicians capable of doing an engine replacement in a Corvette.

 

My main rub with everything would be no rental car. It'd be a shitbox by comparison, but they should be doing at least that. Without that I'd be tracking lemon law info.

 

I agree, go to a Lexus store, and just for an oil change, I get a loaner.

 

I have loaners too, my Nissan van or either motorcycle.

 

My 24 had an engine replacement at 7500 miles for a similar issue to OP. I live in Hawaii so the timeline ends up being a little longer due to shipping times and the time difference when the dealership has to communicate with the GM technicians. It ended up being about 2 months to the day. I considered lemon but I didn't want to deal with the hassle if possible. I opted to let them replace the engine. Like others have said, it's not super complicated but at the same time there are limited folks trained on that particular job. GM called me weekly with updates although it was usually time late since I was in good contact with my service advisor. In the end, GM paid me around $2700 for the time the car was down and provided additional coverage on the engine and components for 100K. They offered a loaner but I have a truck and 2 motorcycles so I declined that offer. Now 2 months later, the new engine is broken in and doing fine. I'm glad it's fixed as it's such a fantastic car but at the same time I'm disappointed that the most expensive vehicle I've ever owned is also the most problematic. Before this I had a blown 400a fuse block that stranded me in the middle of rush hour traffic without the ability to move the car. Hoping for no further drama!

 

Funny, I've bought brand new hondas and toyotas over my 35 year adult life. Never had any mechanical problems. i did test drive both a brand new Corvette and Mustang before I bought a brand new Honda S2000. The mustang top refused to latch and the corvette smoked and smelled of burning oil...both brand new cars.Maybe we should just give up on making cars in America.

 

Just joined, first post. Why are you here? Just bored?

 

The C8's true achiles heel isnt reliability. Not even of the DCT. It's true weakness is GM's level of customer service universally.

There are a few great service depts at diamond in the rough dealers, but they are the acception not the rule. I enjoyed my C8 while I had it and thankfully it ran flawlessly for those 2 years, but I doubt I'll ever buy another. If I ever get another vette it will be a restomod C2 with modern suspension that can be serviced at a competent indy. Or a superformace grand sport continuation car.