Missing screws
Le Mans Master
Joined: Jul 2010
Posts: 6,582
Likes: 2,643
From: Lancaster, PA
Honestly, we all assumed it was the selling dealer that you took delivery from. Since it was just some Chevy store, I would not expect any parts department to just hand over free parts based on a story. That's not reasonable in the least. I know if I walked into a local Chevy dealer and told them I just bought a car (not from them) and asked for parts, they would tell me to shove off or get out my wallet.
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
Can we just end this thread. Everyone is jumping to conclusions they know nothing about. You assume I'm an entitled jerk or trying to rip a dealer off or that I'm hiding information. This forum isn't meant to bash people, it's to help. If you have nothing good to say then keep it to yourself. I'm done with this thread
Burning Brakes
Joined: Sep 2024
Posts: 804
Likes: 747
Next time this should be dealt with as a warranty claim.
Safety Car
Joined: Jun 2006
Posts: 4,008
Likes: 1,487
From: Ashland, OH
Can we just end this thread. Everyone is jumping to conclusions they know nothing about. You assume I'm an entitled jerk or trying to rip a dealer off or that I'm hiding information. This forum isn't meant to bash people, it's to help. If you have nothing good to say then keep it to yourself. I'm done with this thread
So you telling the parts guy and manager to shove the screws up their a** after being told you have to pay for them isn’t being an entitled jerk after your bought your 145K car somewhere else?
LOL what fantasy do you live in? Talk about being out of touch and delusional.
Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
So you telling the parts guy and manager to shove the screws up their a** after being told you have to pay for them isn’t being an entitled jerk after your bought your 145K car somewhere else?
LOL what fantasy do you live in? Talk about being out of touch and delusional.
Race Director
Joined: Aug 2019
Posts: 12,351
Likes: 14,183
From: Central Illinois
Oh please, like you're so knowledgeable to the poor ignorant ones. I worked in a Chevy store as a manager for over ten years. If you think the "business owner" works in the parts department it's you that doesn't understand.
Burning Brakes
Joined: Sep 2020
Posts: 956
Likes: 697
The thread is making me chuckle!
Really only two options IMHO.
* Set a service appointment for a warranty claim to get the missing screws installed under warranty;
* Go to the parts department and BUY the screws.
These should be the expectations and nothing else.
Yes the dealer could have GIVEN the screws for free as a goodwill gesture but the expectation should be to pay for them even at the over inflated price of $15 or set a service appt for a warranty claim.
Really only two options IMHO.
* Set a service appointment for a warranty claim to get the missing screws installed under warranty;
* Go to the parts department and BUY the screws.
These should be the expectations and nothing else.
Yes the dealer could have GIVEN the screws for free as a goodwill gesture but the expectation should be to pay for them even at the over inflated price of $15 or set a service appt for a warranty claim.
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Thread Starter
Burning Brakes
Joined: May 2005
Posts: 921
Likes: 146
From: Fairfax VA
Race Director
Joined: Jul 2018
Posts: 10,552
Likes: 8,333
From: San Antonio, TX/Mahopac, NY
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