Wait so the car had nitrous on it and it's ECS' fault the block cracked?

If your car went in for a tune, and it was low on oil, would you want the shop to add some oil before tuning the car? All it sounds like is ECS checked the car over and found problems that NEEDED to be fixed before tuning. Sounds pretty simple.

When you buy a used car, like myself, you are buying something you may not know the full history of. Luckily my car was really clean, and the guy was even honest enough to admit to racing it a few times to a best of 13.3x which is surprising considering how fat he was.

 

Doug I will be there @ 4:30 or so Today to discuss this matter

and for the record the car does has a timing device and window switch

 

[QUOTE=zeeohh6ex;1577568416]Doug I will be there @ 4:30 or so Today to discuss this matter

and for the record the car does has a timing device and window switch[/QUOT


As a shop owner myself. Dealing with customers is extremely difficult. It sure seems like ECS is doing more than the right thing. Funny thing I read ...( 76 year old guy and screwed drag radials ) lmfao. Would you like to buy a bridge kind sir.

 

Maybe I missed something in these 2 threads.

You stated that you had NO issues with this car besides faulty MSD coils. (I would have to assume this was fixed or you wouldn't know they were faulty)
Which leads me to this question:
Why did you feel the car required tuning?

Cracked cylinder? I'd like to see pictures of this shortblock and the head that came off that bank.

 

Happen to have that federal statute handy? Would like to read up on it.

 

 

Its a shame that one customer may have detered others from using the best shop on the east coast, if not the best in the country. Motors can pop on the dyno, that's why you sign a waiver. Sounds like ECS did every precautionary measure to keep things in working order, but your motor woulda gone BOOM the next time you made a pull whether on the street, track, or dyno. Again, good luck.

 

I never signed anything and today was the first time I've ever been to the shop..

 

You didnt have to pay for anything you didnt authorize did you?

 

No, but Unauthorized is Unauthorized bottom line

if someone brings in a car for an oil change and you add wall-mart spinner hubcaps and a hood scoop and you say its free do you want it?

 

I'm sorry if that sounds hostile it Wasn't meant to be. I've had a pretty rough week



* side note how long have ya been in the fleet and whats your MOS
my best friend is in camp pendleton doing FMTB atm as HM

 

Lifted ringland on #7. Just as I figured...Very common with these engines.

 

Gary you are entitled to any opinion of me as you wish, this whole situation could have had a completely different outcome if you would have just acted like an adult.

Let me give you the same scenario with any other customer of ECS. You drop your car off for tuning, the car is not ready for tuning so we schedule the repairs necessary.
We take care of the repairs and start tuning, it turns out the engine is not capable of making a dyno pull for whatever reason and lets go. We call you and let you know the situation and discuss options. You reply that you do not have the funds for the repair, so we figure out what we can do from here.
We have two cars here right now that have perfectly good low mileage short blocks in them that are here for built engines. We give a core fee back to the customer for the block and crank in them since that's all we use of them, but for your needs you can use the whole engine as an easy replacement.
You could have used our loaner car for the time it would have taken to install the short block, and although it is certainly not ECS policy, we probably would have worked out a payment plan for you given the situation. Not because we owe you something, but because thats how we operate here.
You would have had your car back in a relatively short amount of time, at the absolute most reasonable price anyone could have an engine replaced, shy of doing it yourself.

Instead you have made the business relationship so toxic right from the start and had such a bad attitude here, that we would not feel comfortable loaning you our car, and we feel there is nothing positive that can come from working together. So we decided to not charge you a penny for the nearly $1,000 bill you have with us, and hopefully you will find a shop that you can deal with in a positive manor.

I hope you can get this resolved and you enjoy your car, to those who have posted positively for us in this matter, we sincerely appreciate it. For the one or two who feel we were incorrect here, I personally do not see how we can be any nicer then doing a substantial amount of work for free, but I'm sorry you feel that way.

 

and if your gonna sit here and say you did me a favor by not charging me I'll come and give you your map sensor and silcone house and lpe back if you want to give me $1000

 

that engine was a bomb waiting to pop.

I've had bad injectors on a 800 rwhp motor have less detonation marks than that take out pistons.....you brought them a car ready to explode then you're shocked when it happens?

Thats the marks of long term detonation. of course a 150hp dry shot with no tune should have said it all. Screws on drag radials? its only an 11 second car.

I hope you find yourself a shop that makes you happy, because you pissed off the best in the area.

 

I've been following this thread with some interest, my question is, was the car driven to the shop, or was it towed in. If it was driven in, how was it running prior, if it was towed in, why? I've had timing chains break, causing complete failure of my powerplant, it happens. I elected to have the car modded, so its my responsibility, to the OP, sorry it happened, but it certaintly isn't ECS's fault, especially on a previously modded car which was done at another shop. I didn't know Corvette Paramedics specialized in this type of work, I thought they were a general repair/restore facility. Take the grand in parts/labor, save up for a crate and enjoy.

 

George,

The car was towed in due to the fact the intake manifold was replaced from FAST 78mm to FAST 92 mm

I felt driving the car in a lean condition for a prolonged period of time(to ECS) would cause damage so I had it towed in for a tune for saftey

 

in the process of the car being towed I'll go ahead and assume the map sensor fell out at this time.

as far as how the car was running I've never had a problem besides a MSD coil going bad
replaced with stock and no problems since.

Car is driven every day to and from work 10 miles away all highway

 

George all the (grand in parts and labor) was a cop out plain and simple


$599 of the parts and labor was for a dyno tune I received that in result my motor blew. Would you really expect someone to pay for that?

it is insult to injury to make it look as there doing me a favor

Do you see what had to be said in order for Chris to offer me that?

 

Clearly there the best in the area...

are you talking on behalf of the customer service end or the mechanical

because from what I've seen if this is the best I'd hate to see the worst