Willcox update
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,852
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
Prestige593 Email me the invoice number and I will have the shipping credited to your account on Monday! I agree, you should not have been charged. I'm sure it was an honest error that can be corrected very easy on Monday Morning. Send the email to Willcox@willcoxcorvette.com.
Instructor
Joined: Sep 2004
Posts: 123
Likes: 0
willcox
I am now dealing with Willcox for the first time and find them extremely pleasant and helpful. Will let everyone know how it turns out but I anticipate from the past help that they have given me that it will be fine.
Former Vendor
Joined: Aug 2006
Posts: 76,656
Likes: 1,852
From: Jeffersonville Indiana 812-288-7103
St. Jude Donor '08-'09-'10-'11-'12-'13-'14-'15
Prestige593
A credit was issued this morning for the 6.95 shipping on invoice number 075240
I apologize for the error.
Willcox Inc.
A credit was issued this morning for the 6.95 shipping on invoice number 075240
I apologize for the error.
Willcox Inc.
Team Owner
Joined: Jul 2001
Posts: 61,415
Likes: 478
From: Here to make friends
St. Jude Donor '11, '16-'17
If you haven't tried to resolve the issue with the vendor, it's really unfair to post it in a public forum. I've heard a lot of complaints about Wilcox here over the years. It really looks like they're making an honest effort to correct any problems. 
Le Mans Master
Joined: May 2006
Posts: 9,993
Likes: 1,136
From: League City Tx
I just spent $2800 with Willcox on 3 different orders. Norm has been very helpfull and patient with me. I have received most of the stuff VERY quick. Quality has been really good for repop stuff. I am just waiting on my last order which has the POR 15 kit in it I need BADLY. I ordered this two weeks ago and still have not received it yet and my project is on hold until I get the POR 15. I am sure though its due to POR, not Willcox.
I will continue to deal with Norm at Willcox. He has given me some good tips on my interior resto project also.
I did notice I have paid shipping several times. Even on the first order when it was shipped in several different shippings. I will double check for double shipping charges but all in all, they have been great.
After I finish my car, I am going to buy more stuff from them for my dad's 69 BB.
I will continue to deal with Norm at Willcox. He has given me some good tips on my interior resto project also.
I did notice I have paid shipping several times. Even on the first order when it was shipped in several different shippings. I will double check for double shipping charges but all in all, they have been great.
After I finish my car, I am going to buy more stuff from them for my dad's 69 BB.
Safety Car
Joined: Nov 2004
Posts: 4,359
Likes: 57
From: Mundelein Illinois
I've bought from them and was pleased with product, price, and delivery.
HOWEVER ,,,, There were TONS of complaints about their "customer service"
before they became a forum vendor.
It doesn't surprise me what happened back then ,,,, and it doesn't
surprise me now that they are trying to clean up the mess(es).
Well, good for you and good for them. Hopefully problems like this are all in the past.
HOWEVER ,,,, There were TONS of complaints about their "customer service"
before they became a forum vendor.
It doesn't surprise me what happened back then ,,,, and it doesn't
surprise me now that they are trying to clean up the mess(es).
Well, good for you and good for them. Hopefully problems like this are all in the past.
I have never bought from them, but from what I have heard, I will buy something from them. They seem like they want to be the the vendor of choice.
Drifting
Joined: Jul 2005
Posts: 1,591
Likes: 0
From: Oakville Ontario
I only buy from Willcox and I'm up here in Canada. I trust them 100%. I've never had a problem. I remember the first order I placed. Entire interior...I told them what I wanted and they told me what I needed. Nothing worse then not having everything to do a proper install.
As a matter of fact back before they were a member I directed them to this site.
Jim
As a matter of fact back before they were a member I directed them to this site.
Jim
Instructor
Joined: Sep 2006
Posts: 240
Likes: 58
From: Jacksonville, Florida
Thanks guys. I got the credit before I even checked on the forum here. I will be doing business with you guys again very soon (front & rear bumpers). As I said before, even though there was a slight error, I still have had a very good experience dealing with you guys... Talk to you soon, Thanks again.
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