Locking Steering Column
Former Law Dawg Moderator
Joined: Jan 2005
Posts: 29,434
Likes: 96
From: Eads, Tennessee
CF St. Jude Co-Organizer
St. Jude Donor '05 thru '24
Here's the latest information while my car is ready to be picked up at the dealership.
I just spent an hour on the phone with the manager at the dealership who stated the area rep for GM advised them to remove the K harness which was put on in April's recall and leave the cam plate in the column. I told him that I still had concerns that the fuel would be shut off leaving me stranded if it were to fail again. He said the fuel would not be shut off. I don't believe him. I also stayed on the phone for over an hour with GM customer service speaking to some idiot as I was requesting the actuator to be installed. The rep nor the dealership manager said they could not do this unless an engineer from GM said that is what's needed. Needless to say I'm feed up with this problem. Who would you go to now? I guess I can get back on the phone with GM customer service and stay another hour to only hit a brick wall. If you have any direction for me to go please let me know. Thanks.
Fred
I just spent an hour on the phone with the manager at the dealership who stated the area rep for GM advised them to remove the K harness which was put on in April's recall and leave the cam plate in the column. I told him that I still had concerns that the fuel would be shut off leaving me stranded if it were to fail again. He said the fuel would not be shut off. I don't believe him. I also stayed on the phone for over an hour with GM customer service speaking to some idiot as I was requesting the actuator to be installed. The rep nor the dealership manager said they could not do this unless an engineer from GM said that is what's needed. Needless to say I'm feed up with this problem. Who would you go to now? I guess I can get back on the phone with GM customer service and stay another hour to only hit a brick wall. If you have any direction for me to go please let me know. Thanks.
Fred
8th Gear
Joined: Feb 2006
Posts: 8
Likes: 0
customer service are idiots!
you are beating a dead horse with gm customer service, i have spent over $1000 over the years on this prob with my 99 and can not get any help from gm, i have even hired lawyers to call them, no help at all! and from what i have found, the dealers are mostly a joke, ONLY take your car to a dealer with a vette specialist on hand or you are better off working on it yourself! especially with the c-lock prob. i have had to fix mine so many times i can draw you a circuit diagram of the c-lock from memory! good luck, i hope you get somewhere with them, tell them you were going to order a new Z06 but with service like this a viper might not be such a bad idea! haha
Drifting
Joined: Dec 2001
Posts: 1,426
Likes: 0
From: Canton Michigan
Originally Posted by JD's C5
I am still at a loss to understand any of these arguments. I can't find one reason to do anything other than just buy and install a CLB which takes care of the problem. Why worry about the GM fixes if you can put in the CLB. Am I missing something here?
You're not missing a thing JD.
$50 for a CLB to avoid all this crap seems like a deal to me. That's why I did just that.
It sure is entertaining listening to pro-dealer guys though!
Le Mans Master
Joined: Oct 2002
Posts: 6,772
Likes: 1
From: Tampa FL
i took mine .. since then ive had problems .. never had a single problem prior to that .. now i get the pull key wait 10 seconds message .. car wont start ... it's irritating .. if i could go back 5 months i would have just gotten the CLB ..
Team Owner
Joined: May 1999
Posts: 34,551
Likes: 505
From: Auburn Hills MI
I read all the posts but still have a question.
My battery died and the car sat on the trailer for a week.
We pulled it off last night and the column locked!
Shut the car off and it unlocked, now it just says Service Column Lock but no problems with wheel.
2000 Couple with no recall...what is my best course of action?
My battery died and the car sat on the trailer for a week.
We pulled it off last night and the column locked!
Shut the car off and it unlocked, now it just says Service Column Lock but no problems with wheel.
2000 Couple with no recall...what is my best course of action?
Former Law Dawg Moderator
Joined: Jan 2005
Posts: 29,434
Likes: 96
From: Eads, Tennessee
CF St. Jude Co-Organizer
St. Jude Donor '05 thru '24
Originally Posted by c5freak
You're not missing a thing JD.
$50 for a CLB to avoid all this crap seems like a deal to me. That's why I did just that.
It sure is entertaining listening to pro-dealer guys though!
The plate that GM installs keeps the column from locking so the problem has to be within the K harness.
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Advanced
Joined: Jun 2006
Posts: 73
Likes: 0
The places that sell the CLB told me they would not work if you've had the recalls done. I had the recalls done BEFORE I knew there was a choice. I think I'm stuck with the dealer now. I do have a CLB that I will install the next time it quits however. I figure it can't hurt.
Advanced
Joined: Jun 2006
Posts: 73
Likes: 0
Well, my 98 is in the garage shut down again. It lasted almost 200 miles this time. This will be number 8. I pulled all the fuses I've read here and it didn't do any good. How can I get it straightened up so I can install the CLB? jddani@aol.com
Racer
Joined: Oct 2005
Posts: 456
Likes: 3
From: Western MA
Apparently the previous owner of my '00 had the recall done, because I get the fuel shutoff when the column locks (wrenching the wheel always works for me).
So if I've read all of this correctly, my only recourse will be to have the pin removed, under the newest recall, and pay out of pocket for the '04 actuator, to eliminate the fuel shutoff.
So if I've read all of this correctly, my only recourse will be to have the pin removed, under the newest recall, and pay out of pocket for the '04 actuator, to eliminate the fuel shutoff.
Drifting
Joined: May 2000
Posts: 1,917
Likes: 3
From: Southern NH
Originally Posted by nite
Apparently the previous owner of my '00 had the recall done, because I get the fuel shutoff when the column locks (wrenching the wheel always works for me).
So if I've read all of this correctly, my only recourse will be to have the pin removed, under the newest recall, and pay out of pocket for the '04 actuator, to eliminate the fuel shutoff.
So if I've read all of this correctly, my only recourse will be to have the pin removed, under the newest recall, and pay out of pocket for the '04 actuator, to eliminate the fuel shutoff.
The original design is as follows. If the BCM detects a state mismatch (i.e. the engine is running and CL should be unlocked, but the feedback circuit is reporting LOCKED), the BCM goes into a fail enable mode which means it will instruct the PCM to cut fuel if the car is driven over 3 MPH.
The CLB simulates the correct LOCK/UNLOCK state to the BCM so it always receives the expected state and doesn't cut fuel (and of course the CL is disconnected in the UNLOCKED state). The Harness K is supposed to do the same thing but is obviously of a poor quality design.
If you don't believe me, then anyone without any recalls performed should just disconnect their CL in an unlocked state and see what the BCM does. Hint: It won't see any LOCK/UNLOCK state changes since there is nothing connected to the harness that provides those signals.
Advanced
Joined: Jun 2006
Posts: 73
Likes: 0
OK. What can I do here? I've had all the recalls and mine is sitting in my garage giving the CL code and "pull key". My wheel obviously doesn't lock anymore but the fuel pump kills it a 3 mph so WHAT CAN I DO TO RESET IT? If I can get the code off I'm going to install my CLB.
Former Law Dawg Moderator
Joined: Jan 2005
Posts: 29,434
Likes: 96
From: Eads, Tennessee
CF St. Jude Co-Organizer
St. Jude Donor '05 thru '24
Look at the sticky in the Tech section. The dealer just remove my K harness and advised that my fuel would not shut off again.
Former Law Dawg Moderator
Joined: Jan 2005
Posts: 29,434
Likes: 96
From: Eads, Tennessee
CF St. Jude Co-Organizer
St. Jude Donor '05 thru '24
Originally Posted by JC in XTC5
Guys. For the Zillionth time, the fuel cutoff is part of the original design and not due to any recall. The recall that had a BCM reflash included a more aggressive fuel cutoff logic due to a low voltage corner case.
The original design is as follows. If the BCM detects a state mismatch (i.e. the engine is running and CL should be unlocked, but the feedback circuit is reporting LOCKED), the BCM goes into a fail enable mode which means it will instruct the PCM to cut fuel if the car is driven over 3 MPH.
The CLB simulates the correct LOCK/UNLOCK state to the BCM so it always receives the expected state and doesn't cut fuel (and of course the CL is disconnected in the UNLOCKED state). The Harness K is supposed to do the same thing but is obviously of a poor quality design.
If you don't believe me, then anyone without any recalls performed should just disconnect their CL in an unlocked state and see what the BCM does. Hint: It won't see any LOCK/UNLOCK state changes since there is nothing connected to the harness that provides those signals.
The original design is as follows. If the BCM detects a state mismatch (i.e. the engine is running and CL should be unlocked, but the feedback circuit is reporting LOCKED), the BCM goes into a fail enable mode which means it will instruct the PCM to cut fuel if the car is driven over 3 MPH.
The CLB simulates the correct LOCK/UNLOCK state to the BCM so it always receives the expected state and doesn't cut fuel (and of course the CL is disconnected in the UNLOCKED state). The Harness K is supposed to do the same thing but is obviously of a poor quality design.
If you don't believe me, then anyone without any recalls performed should just disconnect their CL in an unlocked state and see what the BCM does. Hint: It won't see any LOCK/UNLOCK state changes since there is nothing connected to the harness that provides those signals.
Le Mans Master
Joined: Feb 2002
Posts: 5,407
Likes: 1
From: HONOLULU HAWAII
Originally Posted by jdaniel2509
I'm asking a stupid question I guess but I keep seeing these Corvette codes A4 etc.. What would my 98 auto conv be?
Former Law Dawg Moderator
Joined: Jan 2005
Posts: 29,434
Likes: 96
From: Eads, Tennessee
CF St. Jude Co-Organizer
St. Jude Donor '05 thru '24
Originally Posted by jdaniel2509
I'm asking a stupid question I guess but I keep seeing these Corvette codes A4 etc.. What would my 98 auto conv be?
Le Mans Master
Joined: Feb 2002
Posts: 5,407
Likes: 1
From: HONOLULU HAWAII
Originally Posted by jdaniel2509
Thanks. Any ideas how to reset it if pulling fuse 23 doesn't work?