Seat Foam Question
Drifting
Joined: Apr 2004
Posts: 1,530
Likes: 250
From: CT
As said above, call Gene Culley at Beans (610-495-1700). He can tell you if you have the wrong foam and i'm sure get the right ones to you if you don't.
I recently ordered repalcement foam for the std seats. The bottom seat foam pieces are off-white in color and I don't recall any square holes in the back area. Could be for the lumbar support that was not available on the standard seats.
I recently ordered repalcement foam for the std seats. The bottom seat foam pieces are off-white in color and I don't recall any square holes in the back area. Could be for the lumbar support that was not available on the standard seats.
Race Director
Joined: Nov 2001
Posts: 18,682
Likes: 4
St. Jude Donor '05-'06-'07-'08-'09-'10-'11-'12
Originally Posted by iflex2_fitness
I Just Recieved New Seat Foam From Fred Beans.
The Seat Custions Are Suppose To Be Sport. I Recieved One That Has 2 Holes In The Shape Of Squares In The Top Rear And Is A Rusty Dirty Orange Color. The Other Doesnt Have The Holes In The Top Rear And Is An Off White Foam. Obviously They Are Different. I Know Online The Cost For Sport Seat Bottoms Is Higher , Im Thinking I Recieved One Standard Seat Bottom And One Sport Seat Bottom.
Any Ideas. Whats The Holes For? The Frame?
Thanks, Sherry
The Seat Custions Are Suppose To Be Sport. I Recieved One That Has 2 Holes In The Shape Of Squares In The Top Rear And Is A Rusty Dirty Orange Color. The Other Doesnt Have The Holes In The Top Rear And Is An Off White Foam. Obviously They Are Different. I Know Online The Cost For Sport Seat Bottoms Is Higher , Im Thinking I Recieved One Standard Seat Bottom And One Sport Seat Bottom.
Any Ideas. Whats The Holes For? The Frame?
Thanks, Sherry
If you are talking about the bottom picture, it is correct. Thats how they are supposed to be! The one with the square holes goes onto the passenger bottom. Been there. When you take the skin off of the passenger bottom it will be evident.
HTHs
Goodluck on the conversion
Le Mans Master
Joined: Feb 2002
Posts: 5,407
Likes: 1
From: HONOLULU HAWAII
Originally Posted by Barrier
Just contact Fred Beans, they are GREAT on Customer service.
Barrier
Barrier
It would be nice if Gene offers an apology online or at least give his side of the story.
Melting Slicks
Joined: Jan 2004
Posts: 3,012
Likes: 15
From: Jensen Beach FL
and on the other hand I called the guys at Fitchner's Chevrolet for my C6 shifter kit and they were great. There was a problem with my credit card and they called back and were just as courteous. Seems they had the wrong expiration date.
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Safety Car
Joined: Feb 2001
Posts: 3,725
Likes: 53
From: Warrington Pa.
Sherry, I'm sorry you had a bad experience with Bean's but many of us have been treated very well by Gene. He has helped with part numbers and parts for club members and myself, always being patient and polite. I find it very hard to believe that Gene would have been "out of line" in any manner. Fred Beans' has been a supporting member of the Forum for several years and has gained a great reputation. I find it disturbing to see a vendor bashed before trying to correct the problem in private.
Race Director
Joined: Aug 2003
Posts: 16,270
Likes: 30
From: "It's 106 miles to Chicago, we've got a full tank of gas, half a pack of cigarettes, it's dark, and
St. Jude Donor '03-'04-'05-'06-'07-'08-'09-'10-'11-'12-'13-'14-'15-'16-'17-‘18-'19
NCM Sinkhole Donor
Gene has a great and well deserved reputation here on the CF. I wonder if he isn't just having a bad day - we all have 'em. I agree that being treated poorly is inexcusable, but I would like to hear both sides before I pass judgement.
I'm sorry that the originator was treated poorly but let's all try to not bash a well known and respected vendor until Gene has his opportunity to respond.
I'm sorry that the originator was treated poorly but let's all try to not bash a well known and respected vendor until Gene has his opportunity to respond.
Melting Slicks
Joined: Jul 2004
Posts: 3,494
Likes: 124
From: Kissimme now from LI,NY
Originally Posted by Bill Vett
Sherry, I'm sorry you had a bad experience with Bean's but many of us have been treated very well by Gene. He has helped with part numbers and parts for club members and myself, always being patient and polite. I find it very hard to believe that Gene would have been "out of line" in any manner. Fred Beans' has been a supporting member of the Forum for several years and has gained a great reputation. I find it disturbing to see a vendor bashed before trying to correct the problem in private.
/joe
Race Director
Joined: Mar 2001
Posts: 10,665
Likes: 56
In all fairness, a GM parts dealer cannot know everything about all of his products. If you post a photo here of the foam, I'd be happy to tell you if it's correct.
Gene has always treated me well, and will continue to recieve my business. I think you'll find that as well if you give him a chance. Imagine the scenario that your parts are correct. If that's the case, there was no need to call him to ask if they are correct. If you're looking for hand holding, or need additional assistance, full price dealers will be more than happy to take your money...
Gene has always treated me well, and will continue to recieve my business. I think you'll find that as well if you give him a chance. Imagine the scenario that your parts are correct. If that's the case, there was no need to call him to ask if they are correct. If you're looking for hand holding, or need additional assistance, full price dealers will be more than happy to take your money...
Drifting
Joined: Sep 2001
Posts: 1,875
Likes: 27
From: Long Beach NY
I am sorry to hear you had a bad experience. I have had nothing but great service from Gene at Fred Beans ( I have also had the same experiences with Fitchners).
The lastest was over a set of new Brake Rotors. I purchased them during one of the recent special sale at Fred Beans. One rear rotor was defective. I asked for both rears to be replaced to be sure they matched. One email and a new pair was sent and a pick-up order for the defective ones at the same time. Took about 2 days total. No problem at all. I have had more problems with returns at local parts stores on a face to face basis.
I am aware that you did not remove the old foam first, therefore would not have seen the comparison between both seats. Most parts departments deal with the mechanics who usually have the old or broken part in hand when they request a replacement. That is when they can be compared with one another. I don't think that the percentage of sales is very high for Corvette People with the kind of requests and needs we have. Not many repair shops( the largest customers for a Fred Beans) buy parts based on "maybe I'll need it because a some guys on my Forum said I will".
I would like to hear the other side since this seems to be out of character for Gene Culley and Fred Beans.
Barrier
The lastest was over a set of new Brake Rotors. I purchased them during one of the recent special sale at Fred Beans. One rear rotor was defective. I asked for both rears to be replaced to be sure they matched. One email and a new pair was sent and a pick-up order for the defective ones at the same time. Took about 2 days total. No problem at all. I have had more problems with returns at local parts stores on a face to face basis.
I am aware that you did not remove the old foam first, therefore would not have seen the comparison between both seats. Most parts departments deal with the mechanics who usually have the old or broken part in hand when they request a replacement. That is when they can be compared with one another. I don't think that the percentage of sales is very high for Corvette People with the kind of requests and needs we have. Not many repair shops( the largest customers for a Fred Beans) buy parts based on "maybe I'll need it because a some guys on my Forum said I will".
I would like to hear the other side since this seems to be out of character for Gene Culley and Fred Beans.
Barrier
Last edited by Barrier; Oct 23, 2006 at 09:26 PM.
Safety Car
Joined: Feb 2001
Posts: 3,725
Likes: 53
From: Warrington Pa.
Originally Posted by joec
Well given that it could've been just a bad day, I don't look at it as bashing a vendor... If that's what transpired, then it is what it is... Are you saying we should "overlook" this becuase they're a supporting vendor?? Remember she did call back, and let Gene know that she was referred by the Forum...
/joe
/joe
Look I was in retail for over 30 years and I know that every customer was not always treated fair, sometimes the tone from the customer would make dealing with them hard at best and no matter how you would try to help once angered, the customer would become even more difficult. I'm not saying the this is what happened , and I do know that the customer is "always right" or not an interruption to your work , they are your work. Gene or anyone else has no right to be rude. but I feel it should have been handled in a different manner.
Last edited by Bill Vett; Oct 23, 2006 at 11:40 PM.
Team Owner
Joined: Mar 2001
Posts: 21,325
Likes: 3,841
From: small town in S.E Pa. PA
St. Jude Donor '03-'04
Something smells fishy to me
You have been on this forum for a month, Gene has been here for years
Gene has always bent over back wards to help. Ive never heard a rude word out of his mouth... Everytime anyone orders a part, Gene always, I mean always asks for a Vin #, this Vin number pumps out a Part # specifically for your car.... the part number is easily checked... The boxes have a GM Part number on them which correlates to the part needed for your car.
Your rendition of how Gene Culley handled you sounds like someone trying to ruin a well established and very credible supporting vendor..
I know Gene Very well... I never met him... but I dont know you... and I question your rant. Because it is the first one of its kind... If you do a search you will see hundreds of positive post on how great Gene is.
Bill aka ET
Gene has always bent over back wards to help. Ive never heard a rude word out of his mouth... Everytime anyone orders a part, Gene always, I mean always asks for a Vin #, this Vin number pumps out a Part # specifically for your car.... the part number is easily checked... The boxes have a GM Part number on them which correlates to the part needed for your car.
Your rendition of how Gene Culley handled you sounds like someone trying to ruin a well established and very credible supporting vendor..
I know Gene Very well... I never met him... but I dont know you... and I question your rant. Because it is the first one of its kind... If you do a search you will see hundreds of positive post on how great Gene is.
Bill aka ET
Team Owner
Joined: May 2001
Posts: 25,058
Likes: 1,265
From: Virginia
St. Jude Donor '11
Originally Posted by craig04c5
and on the other hand I called the guys at Fitchner's Chevrolet for my C6 shifter kit and they were great. There was a problem with my credit card and they called back and were just as courteous. Seems they had the wrong expiration date.
Love that Bob P.S. On the other side of the coin...I also haven't ever heard much bad stuff about Gene. I mostly hear is that he is a "good guy" and has helped many members here on the forum.....go figure
a month and 12 days.... but 24 posts