Hope you get it worked out. 
SS Inserts falling off already?
Thread Starter
Instructor
Joined: May 2006
Posts: 228
Likes: 0
From: Washington IL
St. Jude Donor '07
SS Inserts falling off already?
I just put these on a few weeks ago, and already half my "R" has peeled away. I've driven the car daily, but have only washed it once by hand so I can't think of any reason for this happening. When I put them on, it was over the stated 70 deg. for a week and they didn't get wet for over a week.
Has anyone else had a problem, and if so how willing were they to offer a replacement? I'm planning on calling them tomorrow, and will be quite irritated if they tell me they're not doing anything. These were too expensive to fall off in a month. It's really too bad, cause they look great and I was impressed.
Has anyone else had a problem, and if so how willing were they to offer a replacement? I'm planning on calling them tomorrow, and will be quite irritated if they tell me they're not doing anything. These were too expensive to fall off in a month. It's really too bad, cause they look great and I was impressed.
Race Director
Joined: Aug 2003
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I just put these on a few weeks ago, and already half my "R" has peeled away. I've driven the car daily, but have only washed it once by hand so I can't think of any reason for this happening. When I put them on, it was over the stated 70 deg. for a week and they didn't get wet for over a week.
Has anyone else had a problem, and if so how willing were they to offer a replacement? I'm planning on calling them tomorrow, and will be quite irritated if they tell me they're not doing anything. These were too expensive to fall off in a month. It's really too bad, cause they look great and I was impressed.
Has anyone else had a problem, and if so how willing were they to offer a replacement? I'm planning on calling them tomorrow, and will be quite irritated if they tell me they're not doing anything. These were too expensive to fall off in a month. It's really too bad, cause they look great and I was impressed.
From what I've seen here - SS Inserts is a first class outfit, and I doubt that they will just blow you off - though I certainly cannot speak for them.
Good luck.
Thread Starter
Instructor
Joined: May 2006
Posts: 228
Likes: 0
From: Washington IL
St. Jude Donor '07
I cleaned the surface with alcohol prior to installing them.
It's funny you mention the adhesion promoter. When I got my letters, the promoter package had a hole in it and was dry. I called them (wish I would have got a name now) and they told me I didn't need it on a C5 and the C6's were the only ones who really needed it.... seems as though this wasn't the case. I'll see what I can do.
It's funny you mention the adhesion promoter. When I got my letters, the promoter package had a hole in it and was dry. I called them (wish I would have got a name now) and they told me I didn't need it on a C5 and the C6's were the only ones who really needed it.... seems as though this wasn't the case. I'll see what I can do.
Drifting
Joined: Aug 2004
Posts: 1,799
Likes: 1
From: Dayton Ohio
I just put these on a few weeks ago, and already half my "R" has peeled away. I've driven the car daily, but have only washed it once by hand so I can't think of any reason for this happening. When I put them on, it was over the stated 70 deg. for a week and they didn't get wet for over a week.
Has anyone else had a problem, and if so how willing were they to offer a replacement? I'm planning on calling them tomorrow, and will be quite irritated if they tell me they're not doing anything. These were too expensive to fall off in a month. It's really too bad, cause they look great and I was impressed.
Has anyone else had a problem, and if so how willing were they to offer a replacement? I'm planning on calling them tomorrow, and will be quite irritated if they tell me they're not doing anything. These were too expensive to fall off in a month. It's really too bad, cause they look great and I was impressed.
I noticed the same thing yesterday. I did everything according to the instructions, but my "R" was ready to fall off. I re-attached it with some 3M trim adhesive.
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From: Horncastle Lincolnshire, England
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I cleaned the surface with alcohol prior to installing them.
It's funny you mention the adhesion promoter. When I got my letters, the promoter package had a hole in it and was dry. I called them (wish I would have got a name now) and they told me I didn't need it on a C5 and the C6's were the only ones who really needed it.... seems as though this wasn't the case. I'll see what I can do.
It's funny you mention the adhesion promoter. When I got my letters, the promoter package had a hole in it and was dry. I called them (wish I would have got a name now) and they told me I didn't need it on a C5 and the C6's were the only ones who really needed it.... seems as though this wasn't the case. I'll see what I can do.
Of interest, my only snag was the point of the R stuck out a little. It lost its sheen after a while with rubbing during detailing. I guess I just learned to live with it.
Safety Car
Joined: Jan 2007
Posts: 4,735
Likes: 14
From: Visalia CA
SS Inserts
My SS Inserts have been on about a month. No problems yet. Haven't "wet washed" my car yet. I Followed the prep instructions to a "T" (actually to a "E"). 
Hope they hold up well. They were just too damn expensive to fall off! Hope the manufacturer will help you out. Let us know.
Hope they hold up well. They were just too damn expensive to fall off! Hope the manufacturer will help you out. Let us know.
Racer
Joined: Nov 2006
Posts: 432
Likes: 0
From: Bowie Maryland
This worked well for me on a warm and dry day:
1) Cleaned the area real good with soap and water....3 times. You can use denatured alcohol as well if you wish, I did not.
2) Dry throughly!
3) Heat up each letter's adhesive side with a hair dryer till you almost cant hold the letter in your hand.
4) While still hot, align and apply the letter (press firmly)
5) Allow some time to adhere before washing.
I wash my car just about every other day now.... they aren't coming off.... I'll be really surprised if they do.
1) Cleaned the area real good with soap and water....3 times. You can use denatured alcohol as well if you wish, I did not.
2) Dry throughly!
3) Heat up each letter's adhesive side with a hair dryer till you almost cant hold the letter in your hand.
4) While still hot, align and apply the letter (press firmly)
5) Allow some time to adhere before washing.
I wash my car just about every other day now.... they aren't coming off.... I'll be really surprised if they do.
Instructor
Joined: Apr 2006
Posts: 178
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From: Keene New Hampshire
Mine have been on for over a year now, many washings and many waxings, no problem with them lifting or coming off, because of past problems with this kind of thing on other cars, i really went over board on cleaning, wash, then i rubbed each letter with alcohol, then did each letter with alcohol on a Q-Tip and then followed the directions that came with my SS inserts, did same with the cyberdyne stickers on dash and steering wheel, so far no problems, good luck
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Everything I have heard about SS Inserts is they will take care of you. Give them a call and explain the situation.
Safety Car
Joined: Feb 2004
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From: Rochester MN
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I cleaned mine with Dawn, then with alcohol, then I put them on and held each one in place for about a minute. That was 3 years ago...
Race Director
Joined: Nov 2004
Posts: 11,069
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From: Central Ma
I hate to say, but I agree with the others about the prep.
Talk to them and I am sure they will help you out.
I got mine from COH and two = years now and no problem.
They even sent me a new R as I didn't like the way it came to a point.
Talk to them and I am sure they will help you out.
I got mine from COH and two = years now and no problem.
They even sent me a new R as I didn't like the way it came to a point.
Burning Brakes
Joined: Feb 2007
Posts: 1,149
Likes: 5
From: Grafton WI
I also bought the SS Inserts. I spoke to Barry over the phone to get some "tips" on installing the letters prior to buying them. He recommended cleaning each application area with laquer thinner, using a q-tip, then using the adhesive promoter that came with the letters. I did that, the installation went well, although I did notice that the "R" does not fit the same as all the other letters. It is not coming loose yet. I did ask Barry if the warranty would cover a letter that falls off, he says it does providing the installation is done as instructed. A couple of other things, he said do not use alcohol or hair dryers, which surprised me. He said that hair dryers should be used to remove the letters.
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