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4LT Dash Pad problem!!!

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Old Sep 11, 2012 | 10:03 AM
  #21  
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4LT dash pad was replaced on my former 08 after 18 months due to an identical condition. My car was a garage queen and the dash pad still came delayered near the windshield. Was replaced under warranty and no rattles after the replacement.
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Old Sep 11, 2012 | 11:50 AM
  #22  
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Well it must be failure of the adhesive.

Either heat, water, chemical or lack of adhesive upon build.

No matter, to diagnose the dash must be removed.

Then either stretch and reattached leather or replace entire dash panel.

If GM is involved could be down time of 7 days or more.

Whether GM warranties or OP pays would need to be reviewed.

Being the 2nd owner, there may be some repair to the car you are not aware of.

FWIW Because of color match I would try to stretch and reattach first.

Good luck, yes first failure I've seen.
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Old Sep 11, 2012 | 12:19 PM
  #23  
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That's the bad part of buying a used car. With proper conditioning, and proper care using a sunshield, both of what you did, it shouldn't have happened. But other than a manufacturing defect (the likely cause IMO), could have been a previous repair not done right (as noted), or previous owner sprayed/used something not suitable on the dash. Unfortunately, your car is well out of warranty, so you'll probably be on your own on that one. But you can certainly try a 'goodwill' warranty claim. The good news is the leather looks fine, so a good upholsterer should be able to fix it. The bad news is the dash removal. Good luck.

As a side note, those of us with 4LTs should be aware that leather dashes look great, but you have to take care of them. I condition mine with Leatherique's rejuvenating oil, and always use a sunshield when car is park outside, which is rare. And don't forget to condition the upper doors too, especially if you don't have tinted windows (I do).

Last edited by JCtx; Sep 14, 2012 at 02:18 AM.
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Old Sep 11, 2012 | 12:40 PM
  #24  
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My '08 Sierra had the dash cap crack, GM fixed it out of warranty how ever. If you're in good with a service department, they can do good will warranty work as they called mine. Just about every GM F-body has issues with the dash pads cracking, every 4th gen I see that's seen any sun has a broken cap.

We had a 98 Avalon how ever, car never sat in a garage from 1998 to 2012, no issues with the dash. I even made a comment to my dad about that when we traded the car in for another Avalon. GM could solve these issues, but I don't think they honestly care.
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Old Sep 11, 2012 | 12:46 PM
  #25  
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Originally Posted by TLTONEY
I wipe it down using distilled water and a microfiber towel n between thorough cleaning and conditioning. Every 6 months I clean and condition with...

http://www.autogeek.net/sonus-leather-cleaner.html

http://www.autogeek.net/sonus-leather-conditioner.html

I do not believe they damaged the adhesive used by GM.
I would never have used water on a dash. Haven't you ever walked out in the grass with leather shoes? It doesn't matter what kind of preservative you put on it- if you have already saturated/moistioned the dash with water then sealed it with a sealer. And you more than likely loosened the glue that holds the pad down. I use Fiebing's Mink Oil. It is for vinyl and leather. It cleans and moisturizes. And it won't dry out the dash like water will. It looks good, too........
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Old Sep 11, 2012 | 01:29 PM
  #26  
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Easy fix...even removing dash pad at first glance may be intimidating, but it's a fairly easy job if done carefully and slowly paying close attention to removing all dash screws. If GM doesn't warranty it, take it off yourself and have local shop reglue the covering.

Save the $1800 or whatever the dealership would rip you off for.

You might even get the adhesive yourself and do that too.

I wouldn't give it a second thought and jump on it myself if it were mine.

Last edited by sfc rick; Sep 11, 2012 at 01:32 PM.
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Old Sep 11, 2012 | 05:20 PM
  #27  
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Originally Posted by J Willis
I would never have used water on a dash. Haven't you ever walked out in the grass with leather shoes? It doesn't matter what kind of preservative you put on it- if you have already saturated/moistioned the dash with water then sealed it with a sealer. And you more than likely loosened the glue that holds the pad down. I use Fiebing's Mink Oil. It is for vinyl and leather. It cleans and moisturizes. And it won't dry out the dash like water will. It looks good, too........
I should clarify my water use. I do not soak the dash like "your shoes in wet grass". The microfiber cloth is dampened just enough to pick up dust without making the leather wet or moist. It is no worse than the humidity when its above 80%.

I will look into the mink oil. Does it make the leather greasy?
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Old Sep 11, 2012 | 05:24 PM
  #28  
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Originally Posted by sfc rick
Easy fix...even removing dash pad at first glance may be intimidating, but it's a fairly easy job if done carefully and slowly paying close attention to removing all dash screws. If GM doesn't warranty it, take it off yourself and have local shop reglue the covering.

Save the $1800 or whatever the dealership would rip you off for.

You might even get the adhesive yourself and do that too.

I wouldn't give it a second thought and jump on it myself if it were mine.
I will talk with my dealer and see if they may be able to do something. If not, I will pull the dash myself and see what can be done. I was hoping that someone had run across this and was able to reglue it.

The $1800 is an approximate price shipped from a forum vender.
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Old Sep 13, 2012 | 09:26 PM
  #29  
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POSITIVE UPDATE

Went and talked to the dealer today. My old service guy, Bob Wrinkle, had retired. Spoke to Tim who stated they would do some checking to see what may be done. Well they surprised me when I was told I can pay $100 deductible and they would replace the defective dash pad.


While I was on my way home, Tim called to let me know the 4LT dash pad was back ordered and it would take a few weeks to come in (also that it cost over $2000!).


I honestly went there expecting them to tell me to pound sand. I guess it never hurts to ask!!!
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Old Sep 13, 2012 | 09:38 PM
  #30  
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Originally Posted by TLTONEY
POSITIVE UPDATE

Went and talked to the dealer today. My old service guy, Bob Wrinkle, had retired. Spoke to Tim who stated they would do some checking to see what may be done. Well they surprised me when I was told I can pay $100 deductible and they would replace the defective dash pad.


While I was on my way home, Tim called to let me know the 4LT dash pad was back ordered and it would take a few weeks to come in (also that it cost over $2000!).


I honestly went there expecting them to tell me to pound sand. I guess it never hurts to ask!!!
Very cool, congrats. What dealer? They deserve a praise.
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Old Sep 13, 2012 | 09:43 PM
  #31  
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$100 deductible?? For what? Insurance? Warranty?

I would think this would be covered under your 3/36 bumper to bumper - has that expired?
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Old Sep 13, 2012 | 09:47 PM
  #32  
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Originally Posted by Snake.Oiler
$100 deductible?? For what? Insurance? Warranty?

I would think this would be covered under your 3/36 bumper to bumper - has that expired?
He said it was a 2008 so he's not covered under 3/36 so I think for $100 he got a great deal!
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Old Sep 13, 2012 | 09:55 PM
  #33  
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Originally Posted by Zogs2011
Very cool, congrats. What dealer? They deserve a praise.
Classic Chevrolet in Grapevine, TX.
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Old Sep 13, 2012 | 09:57 PM
  #34  
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Originally Posted by Snake.Oiler
$100 deductible?? For what? Insurance? Warranty?

I would think this would be covered under your 3/36 bumper to bumper - has that expired?
Originally Posted by studiovette
He said it was a 2008 so he's not covered under 3/36 so I think for $100 he got a great deal!
And 2nd owner if I`m not mistaken.
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Old Sep 13, 2012 | 09:58 PM
  #35  
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Originally Posted by TLTONEY
Classic Chevrolet in Grapevine, TX.
That's who I use also and have been very happy with them!
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Old Sep 13, 2012 | 09:59 PM
  #36  
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Originally Posted by studiovette
He said it was a 2008 so he's not covered under 3/36 so I think for $100 he got a great deal!
You are correct!!!

I will gladly pay $100 to get a new dash pad with installation.
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Old Sep 13, 2012 | 10:14 PM
  #37  
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That is great news!
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Old Sep 13, 2012 | 10:15 PM
  #38  
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How awesome is that conclusion? Very happy for you.
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Old Sep 13, 2012 | 10:26 PM
  #39  
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Originally Posted by TLTONEY
Classic Chevrolet in Grapevine, TX.
Good dealership. I drove 5+ hours to buy my car from them... glad your getting this fixed
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Old Sep 14, 2012 | 05:43 PM
  #40  
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Thanks to all who gave advice on this issue.

When it gets fixed, I will give a quick update!
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