Corvette shops in Az.
Drifting
Joined: Sep 2005
Posts: 1,371
Likes: 2
From: Gilbert AZ
No idea what their warranty policy is, however XMS mostly provides a service. I'd expect maybe the manufacture to warranty the product. However unless they were negligent I am not sure they make enough money from the parts to honor the warranty directly.
Sort of like your home's A/C if the heat pump breaks, the company will warranty it. However you still end up paying for labor after usually the first year.
Sort of like your home's A/C if the heat pump breaks, the company will warranty it. However you still end up paying for labor after usually the first year.
Burning Brakes
Joined: May 2002
Posts: 889
Likes: 1
From: Arizona
No idea what their warranty policy is, however XMS mostly provides a service. I'd expect maybe the manufacture to warranty the product. However unless they were negligent I am not sure they make enough money from the parts to honor the warranty directly.
Sort of like your home's A/C if the heat pump breaks, the company will warranty it. However you still end up paying for labor after usually the first year.
Sort of like your home's A/C if the heat pump breaks, the company will warranty it. However you still end up paying for labor after usually the first year.
After all I purchased a new part from them, they installed the unit and during the breakin period it started to leak...
Drifting
Joined: Sep 2005
Posts: 1,371
Likes: 2
From: Gilbert AZ
I always talk to darrell who is an owner who is always there.. Haven't had any issues. How did you end up resolving your problem?
Burning Brakes
Joined: May 2002
Posts: 889
Likes: 1
From: Arizona
I'm suprised Darrell is still there I hope Dave is still not leading him on about ownership to get him to work like he has done to other people.
However, this is none of my business, and I really do not care.
I ended up paying the bill and told Dave I would let all my friends know how he treated me.
Clubs; Ace, Desert ,Sun Country, Extreme and Scottsdale C.C.
Drifting
Joined: Sep 2005
Posts: 1,371
Likes: 2
From: Gilbert AZ
Dave is the real owner.
I'm suprised Darrell is still there I hope Dave is still not leading him on about ownership to get him to work like he has done to other people.
However, this is none of my business, and I really do not care.
I ended up paying the bill and told Dave I would let all my friends know how he treated me.
Clubs; Ace, Desert ,Sun Country, Extreme and Scottsdale C.C.
I'm suprised Darrell is still there I hope Dave is still not leading him on about ownership to get him to work like he has done to other people.
However, this is none of my business, and I really do not care.
I ended up paying the bill and told Dave I would let all my friends know how he treated me.
Clubs; Ace, Desert ,Sun Country, Extreme and Scottsdale C.C.
Burning Brakes
Joined: May 2002
Posts: 889
Likes: 1
From: Arizona
Drifting
Joined: Sep 2005
Posts: 1,371
Likes: 2
From: Gilbert AZ
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Burning Brakes
Joined: May 2002
Posts: 889
Likes: 1
From: Arizona
Pro
Joined: Sep 2005
Posts: 695
Likes: 19
Seems like everywhere you go someone has had a bad experience. The diff deal doesn't make any sense. Seems like an obvious problem with the install or a defective diff to begin with, making you pay for the fix is damn near criminal. There a bunch of us C6 guys in Phoenix, and our crowd is only getting bigger. Word of mouth like this is worth a ton of business.
Yet I don't like what I've seen with the other guys either.
So...who wants to fly Jeremy out?
Yet I don't like what I've seen with the other guys either.
So...who wants to fly Jeremy out?
Racer
Joined: Jul 2007
Posts: 292
Likes: 1
From: Chandler Arizona
I'm going to XMS tomorrow morning to have Stingers installed. So far I have nothing but good to say about their customer service. Jason has been terrific in answering questions and getting me re-scheduled after my car had to go back to the dealer for an unrelated issue. I'm expecting great things! Will let you know...
Former Vendor
Joined: Jul 2006
Posts: 701
Likes: 0
From: Tempe AZ
I'm going to XMS tomorrow morning to have Stingers installed. So far I have nothing but good to say about their customer service. Jason has been terrific in answering questions and getting me re-scheduled after my car had to go back to the dealer for an unrelated issue. I'm expecting great things! Will let you know...
Burning Brakes
Joined: May 2002
Posts: 889
Likes: 1
From: Arizona
Seems like everywhere you go someone has had a bad experience. The diff deal doesn't make any sense. Seems like an obvious problem with the install or a defective diff to begin with, making you pay for the fix is damn near criminal. There a bunch of us C6 guys in Phoenix, and our crowd is only getting bigger. Word of mouth like this is worth a ton of business.
Yet I don't like what I've seen with the other guys either.
So...who wants to fly Jeremy out?
Yet I don't like what I've seen with the other guys either.
So...who wants to fly Jeremy out?
What I found to be bizarre was when Dave said QUOTE...
" We don't cover performance/ race parts with a warranty???"
That means nothing they do is covered by warranty
caveat emptor
JaminJ
Last edited by JaminJ; Aug 29, 2007 at 09:30 AM.
Former Vendor
Joined: Jul 2006
Posts: 701
Likes: 0
From: Tempe AZ
Well I don't want to get in here and start a war or anything but Darrell and I handle things around the shop so if you have an issue or something comes up we are more than happy to do what it takes to make customers happy. Granted some of the parts that we sell don't carry a warranty from the manufacturer so we cant cover.
Bottom line I guess would be to come in and talk to Darrell or I if there is an issue and we are more than happy to help. Dave isn't here that often so if someone calls about an issue I suggest you talk to me or Darrell.
Thanks guys again I don't want to fight or start a "he said she said" thing online because we always know where that goes.
Bottom line I guess would be to come in and talk to Darrell or I if there is an issue and we are more than happy to help. Dave isn't here that often so if someone calls about an issue I suggest you talk to me or Darrell.
Thanks guys again I don't want to fight or start a "he said she said" thing online because we always know where that goes.
Drifting
Joined: Sep 2005
Posts: 1,371
Likes: 2
From: Gilbert AZ
Well I don't want to get in here and start a war or anything but Darrell and I handle things around the shop so if you have an issue or something comes up we are more than happy to do what it takes to make customers happy. Granted some of the parts that we sell don't carry a warranty from the manufacturer so we cant cover.
Bottom line I guess would be to come in and talk to Darrell or I if there is an issue and we are more than happy to help. Dave isn't here that often so if someone calls about an issue I suggest you talk to me or Darrell.
thing online because we always know where that goes.
Bottom line I guess would be to come in and talk to Darrell or I if there is an issue and we are more than happy to help. Dave isn't here that often so if someone calls about an issue I suggest you talk to me or Darrell.
thing online because we always know where that goes.
Agree with that, they have been great so far..
Burning Brakes
Joined: May 2002
Posts: 889
Likes: 1
From: Arizona
Well I don't want to get in here and start a war or anything but Darrell and I handle things around the shop so if you have an issue or something comes up we are more than happy to do what it takes to make customers happy. Granted some of the parts that we sell don't carry a warranty from the manufacturer so we cant cover.
Bottom line I guess would be to come in and talk to Darrell or I if there is an issue and we are more than happy to help. Dave isn't here that often so if someone calls about an issue I suggest you talk to me or Darrell.
Thanks guys again I don't want to fight or start a "he said she said" thing online because we always know where that goes.
Bottom line I guess would be to come in and talk to Darrell or I if there is an issue and we are more than happy to help. Dave isn't here that often so if someone calls about an issue I suggest you talk to me or Darrell.
Thanks guys again I don't want to fight or start a "he said she said" thing online because we always know where that goes.
Thats' why I have been factual.
The damage has been done by Dave (the owner).
Granted this is a dead dog now(Is that P.C. after Vick and DMX?) as I no longer own that car, but still have a bad experience.
So If i purchase a "new" C-5 differential from XMS and XMS installs said unit and during the breakin period ~500 miles the left axel seal starts to leak..............What is the warranty???
