Really BAD!!!!!
Calling all Code 1100 order holders
Thread Starter
Race Director
Joined: May 2008
Posts: 10,742
Likes: 629
From: Manheim Pennsylvania
Anyone know where we are in the current consensus cycle? Are we between cycles or are we currently in one? Somewhere I heard it runs from Thursday thru Tuesday, every two weeks.
Melting Slicks
Joined: Oct 2003
Posts: 2,834
Likes: 91
From: California
Now I am sitting here at work seriously thinking about waiting a year for a Z06 though. I mean, I've been without my C6 for over 2 months now and at 1100 with my Z51.. How bad will another year be?
Thread Starter
Race Director
Joined: May 2008
Posts: 10,742
Likes: 629
From: Manheim Pennsylvania
Racer
Joined: Sep 2000
Posts: 455
Likes: 7
From: Peoria AZ
According to my dealer (Les Stanford), they needed my order by last Thursday (1/9) for consensus tomorrow. I guess I'll know more tomorrow and Wednesday if my order gets picked up and I move to 2000 on Wed.
Thread Starter
Race Director
Joined: May 2008
Posts: 10,742
Likes: 629
From: Manheim Pennsylvania
We might be in a better position then we think. Reality is nothing has gone wrong, I placed the order with a spring delivery in mind. So far this time period has not been compromised.
Intermediate
Joined: Oct 2013
Posts: 42
Likes: 0
I think the most frustrating part of this is the lack of transparency.
It's winter here in Canada so I actually don't mind waiting another couple months but the problem is I don't know if I'm waiting another couple months or a year.
When I ordered in September my dealer said they had allotment available if I ordered right away. So I did. They told me the status was "accepted at factory" whatever that means. In November I asked the status code was (after getting more informed from this forum, thanks people!) and I was told 1100.
So now it's 4 months since my order and I wonder, do I have my order placed at a dealer that has any allocation? I have no freaking clue. Did they give that allocation they said they had to someone else? I have no freaking clue. Was the order delayed because of constraints? The dealer said they were not aware of any constraints. Yet based on this forum, I had 3 options under constraint.
What is going on? Does my dealer even know?
The waiting game isn't a problem if the process is transparent and the customer is informed about what is going on. I do not feel well informed.
It's winter here in Canada so I actually don't mind waiting another couple months but the problem is I don't know if I'm waiting another couple months or a year.
When I ordered in September my dealer said they had allotment available if I ordered right away. So I did. They told me the status was "accepted at factory" whatever that means. In November I asked the status code was (after getting more informed from this forum, thanks people!) and I was told 1100.
So now it's 4 months since my order and I wonder, do I have my order placed at a dealer that has any allocation? I have no freaking clue. Did they give that allocation they said they had to someone else? I have no freaking clue. Was the order delayed because of constraints? The dealer said they were not aware of any constraints. Yet based on this forum, I had 3 options under constraint.
What is going on? Does my dealer even know?
The waiting game isn't a problem if the process is transparent and the customer is informed about what is going on. I do not feel well informed.
Melting Slicks
Joined: Apr 2006
Posts: 3,325
Likes: 425
From: Minnesota
Synced, your situation mirrors mine exactly!
My Z51/FAY vert order was placed in early September [deposit on 03.20.2013] with a small dealer [previously ordered two C6 Vettes from him] for a confirmed allocation, I then received the following message from Chevrolet FAQ on 09.26,
"As of September 26, 2013, the status of Order Number RGXBMP is the following:
Order has been placed by your dealership and accepted by Chevrolet. The next step in the process will be the assignment of a Target Production Week (TPW.) However, at this time a TPW has not been established for this order."
Since then it sits at 1100 with no information other than the dealer tells me to ask Chev customer service for a constraint update, and customer service tells me to ask the @#%^$ dealer!
At this point I am not happy with the lack of information, and if no movement occurs by the end of January, switching my order to a larger dealer for an early 2015 model.
My Z51/FAY vert order was placed in early September [deposit on 03.20.2013] with a small dealer [previously ordered two C6 Vettes from him] for a confirmed allocation, I then received the following message from Chevrolet FAQ on 09.26,
"As of September 26, 2013, the status of Order Number RGXBMP is the following:
Order has been placed by your dealership and accepted by Chevrolet. The next step in the process will be the assignment of a Target Production Week (TPW.) However, at this time a TPW has not been established for this order."
Since then it sits at 1100 with no information other than the dealer tells me to ask Chev customer service for a constraint update, and customer service tells me to ask the @#%^$ dealer!
At this point I am not happy with the lack of information, and if no movement occurs by the end of January, switching my order to a larger dealer for an early 2015 model.
Last edited by Harry2; Jan 14, 2014 at 09:47 AM.
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Moderator
Joined: Feb 2006
Posts: 39,064
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From: DFW Area TX
Synced, harry2:
It should be obvious to both of you that the problem is with your dealerships. Information on constraints, how many allocations they are going to get and where you stand in their line are all readily available to them through GM's system.
For the most part, the salesperson does not know this stuff (although our forum vendors are different). You need to talk to somebody with more knowledge. Seek out the Sales Manager or General Manager and have a nice pleasant discussion with them. If they won't tell you these things, then it is time to run, not walk, to another dealer who will be more transparent with you.
It should be obvious to both of you that the problem is with your dealerships. Information on constraints, how many allocations they are going to get and where you stand in their line are all readily available to them through GM's system.
For the most part, the salesperson does not know this stuff (although our forum vendors are different). You need to talk to somebody with more knowledge. Seek out the Sales Manager or General Manager and have a nice pleasant discussion with them. If they won't tell you these things, then it is time to run, not walk, to another dealer who will be more transparent with you.
Pro
Joined: Aug 2013
Posts: 698
Likes: 5
All this wishful thinking (and I'm right there with you) is contingent upon the constraints being removed....
Thread Starter
Race Director
Joined: May 2008
Posts: 10,742
Likes: 629
From: Manheim Pennsylvania
I talked with Customer Service last Thursday. She informed me, after a considerable wait, that my order has been picked up, no other details were available. Different phraseology, does that mean accepted by GM or has the order started to move forward? That same day the tracking thread, here on the forum, told still at 1100. Anyone know how current the GM tracker site is? I will call GM Customer service later this week. I'm just going to ride it out.
Race Director
Joined: Sep 2013
Posts: 11,825
Likes: 2,474
From: Ft Lauderdale
Tech Contributor
customer service is worthless...they just don't seem to read the current databases - best info I got of all the avenues, is a PM to Kelly here - whatever she uses, it's spot on...
Thread Starter
Race Director
Joined: May 2008
Posts: 10,742
Likes: 629
From: Manheim Pennsylvania
I'm just about ready to stop trying to track my order and just wait for the dealer to call when they receive the invoice. I have no doubt the dealer has allocation and that I have the convertible slot. Why stress?.
Team Owner
Joined: Aug 2007
Posts: 136,140
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From: I live my life by 2 rules. 1) Never share everything you know. 2)
St. Jude Donor '11-'12-'13, '16-'17-'18
I feel your pain brother, really I do
Moderator
Joined: Feb 2006
Posts: 39,064
Likes: 17,931
From: DFW Area TX
I talked with Customer Service last Thursday. She informed me, after a considerable wait, that my order has been picked up, no other details were available. Different phraseology, does that mean accepted by GM or has the order started to move forward? That same day the tracking thread, here on the forum, told still at 1100. Anyone know how current the GM tracker site is? I will call GM Customer service later this week. I'm just going to ride it out.
Le Mans Master
Joined: May 1999
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From: Laurel MT
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All dealers completed their first consensus for January last week. All dealers will see their allocations for the first half of January consensus this Thursday and next Thursday (1/16 and 1/23). Dealers will then agree to second January consensus and all dealers will have allocations again on 1/30 and 2/6.
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....
Thread Starter
Race Director
Joined: May 2008
Posts: 10,742
Likes: 629
From: Manheim Pennsylvania
All dealers completed their first consensus for January last week. All dealers will see their allocations for the first half of January consensus this Thursday and next Thursday (1/16 and 1/23). Dealers will then agree to second January consensus and all dealers will have allocations again on 1/30 and 2/6.
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....
Pro
Joined: Aug 2013
Posts: 698
Likes: 5
All dealers completed their first consensus for January last week. All dealers will see their allocations for the first half of January consensus this Thursday and next Thursday (1/16 and 1/23). Dealers will then agree to second January consensus and all dealers will have allocations again on 1/30 and 2/6.
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday….
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday….
REAL information, thank's Ken!
Melting Slicks
Joined: Apr 2006
Posts: 3,325
Likes: 425
From: Minnesota
All dealers completed their first consensus for January last week. All dealers will see their allocations for the first half of January consensus this Thursday and next Thursday (1/16 and 1/23). Dealers will then agree to second January consensus and all dealers will have allocations again on 1/30 and 2/6.
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....
Racer
Joined: Dec 2013
Posts: 273
Likes: 28
From: Georgetown KY
All dealers completed their first consensus for January last week. All dealers will see their allocations for the first half of January consensus this Thursday and next Thursday (1/16 and 1/23). Dealers will then agree to second January consensus and all dealers will have allocations again on 1/30 and 2/6.
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....
Every dealer will see their constraints if they have allocations on the same days, 1/16, 1/23, 1/30, and 2/6.
I will post the constraints here on Thursday....