CSEVEN

Hello Gang,


I recently blew my engine 2014 Stingray, #7727 with 18K miles. I wanted to spare the drama and share the complete time line and major events:


1. June 7th , engine started making a lower end knock: http://youtu.be/FoUBjXrhtzQ
2. June 8 through June 11, warranty tear down, 4 blown bottom bearings







3. June 12th complete long block engine, torque tube and clutch assembly approved under warranty
4. June 16th new motor arrives at dealership containing metal dust in cylinder heads







5. June 17th GM sends 2nd replacement motor VIA FedEx P1.
6. June 18th Motor arrives at Dealership and installation process begins




7. June 19th Car is ready for pick-up $25K+ repair bill covered by GM







I only lost one weekend and now basics have a new car, thank you GM and my local dealer for the best service in the world.


RIP!

RIXKIX

Nice to see the service level. Sucks about the engine though.

b4i4getit

Did the knock start at the higher mileage or was it there from the beginning and just getting worse ? Glad everything worked out for you.

CSEVEN

I herd a slight knock for a while, but claimed to be the normal DI knock.

The new motor does not have the DI knock.

The lower end noise came on quickly!

JPK_NJ

Sucks, but at least they didnt string you along for months and you got a brand new engine really quick!

And are you someone who drives your vette or "drives" it?

Hopper12

Sorry it happened, and glad that GM and the dealer took care of things quickly and well. And I gotta say, I like your attitude and the way you approached it. Stuff happens, and we can whine about it and complain or deal with it. A little bit of honey goes a long way to get people to help you. Nice job.

5thGear

Excellent! Good to know that GM fixed the issue quickly and you are back on the road enjoying your car.

C7cmnthru

Glad it was fixed with minimal hassle. Just curious-

1. Z51 or base?
2. Who was the servicing dealer?

RonC7

Base. See oil filler cap on the left rocker arm cover. (Z51 filler cap is on the oil tank.)

Ron

Steve Garrett

Wow, great to hear this got fixed and fixed right! Congrats.

CSEVEN

Base Stingray
Paul Masse East Providence RI

Yes, the new engine that arrived with metal debris in valves was a bit concerning. I hope GM adds some type of Q/A inspection considering the metal debris could cause engine failure.

CSEVEN

Yes, my car is driven. My crew is a little tuff too follow:

Steve Garrett

I like the group you run with!

Bossxii

No wonder! You have the silver w/Red interior (I have same color in convertible)... that's the fastest color!! Sweet ride.

CSEVEN

Thank you!


Another ride through Boston on Saturday.

10mm_

This!

Rebel Yell

I was thinking the same thing. Too many times on here you hear the screaming, crying, nashing of teeth, and I'm gonna sue the bastards. Stuff does happen, and you are so correct. Take care of it, and drive on down the line.

OP, happy to hear your dealer, and GM got you rolling quickly.

FPS Hungary

First time I've heard of GM honoring a warranty engine replacement without the owner threatening to get lawyers involved.

tsts

A pat on the back for the GM dealer that performed so well.
Question: What oil have you been using?
Dextos or Mobile 1 or something else.

Len44

Nice going -- both OP and GM. The way things should work.