Range AFM throwing multiple codes and CEL
Le Mans Master
Joined: Sep 2012
Posts: 7,146
Likes: 1,940
From: Hagerstown MD
St. Jude Donor '15-'16,'18
For me, yes. I understand any kind of tune will void the factory warranty. I believe something to this effect is in the owner's manual.
Last edited by rmorin1249; Jan 21, 2017 at 02:38 PM.
Advanced
Joined: Jan 2017
Posts: 82
Likes: 18
Hooked mine up today for the first time no issues at all 2017 Grand Sport. Worked keeping me in V8 mode no dash lights. You must have gotten a bad unit. See pic 60 mph no V4. Happy.
Last edited by WhiteDiamond!; Jan 21, 2017 at 04:31 PM.
Instructor
Joined: Sep 2015
Posts: 162
Likes: 60
From: Melbourne Beach, Florida
Regarding customer service.
I received the disabler. After two weeks I experienced the problem. Called the company and they sent out a new unit that same day. Received the new unit two days later. Plugged it in and two weeks go by and same problem. Called the company and they sent out a new unit that same day. Received it two days later.
Neither time did I have to send the defective unit back before receiving the new unit. When the new unit arrived there was a prepaid shipping label to send back the defective unit.
Further, both times I called the calls were answered, no messages, no follow ups, etc.
To me that is exceptional customer service.
Advanced
Joined: Jan 2017
Posts: 82
Likes: 18
I don't believe they knowingly send out defective units. When I called they said they knew there was a problem and thought the problem was resolved.
Regarding customer service.
I received the disabler. After two weeks I experienced the problem. Called the company and they sent out a new unit that same day. Received the new unit two days later. Plugged it in and two weeks go by and same problem. Called the company and they sent out a new unit that same day. Received it two days later.
Neither time did I have to send the defective unit back before receiving the new unit. When the new unit arrived there was a prepaid shipping label to send back the defective unit.
Further, both times I called the calls were answered, no messages, no follow ups, etc.
To me that is exceptional customer service.
Regarding customer service.
I received the disabler. After two weeks I experienced the problem. Called the company and they sent out a new unit that same day. Received the new unit two days later. Plugged it in and two weeks go by and same problem. Called the company and they sent out a new unit that same day. Received it two days later.
Neither time did I have to send the defective unit back before receiving the new unit. When the new unit arrived there was a prepaid shipping label to send back the defective unit.
Further, both times I called the calls were answered, no messages, no follow ups, etc.
To me that is exceptional customer service.
Last edited by WhiteDiamond!; Jan 21, 2017 at 04:59 PM.
Thread Starter
Drifting
Joined: Apr 2005
Posts: 1,753
Likes: 29
From: McKinney TX
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Instructor
Joined: Sep 2015
Posts: 162
Likes: 60
From: Melbourne Beach, Florida
It's intermitant. Always at start up. Took about two weeks to through a CEL and go into limp mode.
I would stick with it and see what happens. Or, call them reference the 8.1 Beta I have and the version you have and see what they say. I stand behind they have great customer service and will make it right.
I would stick with it and see what happens. Or, call them reference the 8.1 Beta I have and the version you have and see what they say. I stand behind they have great customer service and will make it right.
Safety Car
Joined: Aug 2012
Posts: 3,960
Likes: 1,106
The version I was using over summer only triggered a CEL twice in 3 months of frequent driving and as Doug noted those were both at start up. Basically there is a lot of traffic on the vehicle network at startup and a data collision results in loss of communications with the transmission control module. Restarting will take the A8 out of protect mode that results from this issue (which results in it being locked into a single forward range once drive is selected) and the later versions of the Range module provide for resetting the DTCs by plugging the module in with the vehicle already started.
Team Owner
Joined: Mar 2012
Posts: 49,419
Likes: 3,933
From: Best Island in the U.S.
St. Jude Donor '12 thru '17
Why bother tuning it out or taking a chance with the Range unit? My '14 has never seen V4 mode. Ever. It stays in Sport mode and I use the paddle shifters which disables V4 mode.
CF Senior Member
Joined: May 2015
Posts: 686
Likes: 119
From: Chicago IL
Le Mans Master
Joined: Aug 2015
Posts: 8,243
Likes: 4,618
From: Southwest Florida
Sorry to hear about your problems. Did you buy your unit directly from Range or from a 3rd party? I have heard some of the units being sold by 3rd parties have old software/firmware. I was thinking about buying one as well but not until I am convinced it will work without having any negative effects on the normal operation of the car. Not willing to take a chance voiding my OEM and extended warranties. Hopefully you can exchange your unit for a new one that will work properly. Please keep us posted.
Le Mans Master
Joined: Sep 2012
Posts: 7,146
Likes: 1,940
From: Hagerstown MD
St. Jude Donor '15-'16,'18
Le Mans Master
Joined: Aug 2015
Posts: 8,243
Likes: 4,618
From: Southwest Florida
Will using Range affect my warranty?
NO! That's the beauty (and the innovation) behind this technology.
"It DOES NOT alter/reprogram/reflash ANYTHING in your vehicle's powertrain systems. It is ONLY active when plugged into the OBD II port and is its own standalone "mini powertrain controller". The module contains a powerful microprocessor and does all the "heavy lifting" to work in concert with the factory powertrain modules to alter the AFM operation.
It DOES NOT override any factory safety features (such as over temperature protection, low oil pressure protection, diagnostic fault protection, etc.) It retains all the factory protections and works within the factory system limits.
When it is time for service or warranty work, simply unplug it from the connector and it is totally removed from the vehicle to allow the dealer service tools to be used."
Last edited by Maxie2U; Jan 21, 2017 at 07:09 PM.
Le Mans Master
Joined: Aug 2015
Posts: 8,243
Likes: 4,618
From: Southwest Florida
I'm on my third unit in less than a 2 months. I'm testing an 8.1 Beta verion. So far so good. Good company with exceptional customer service. Buy one. If you're having problems they will exchange - they are very well aware of the problem with C7s... but problem seems to be solved with version 8.1.
Mine worked fine before the seat belt update but I have not used the AFM Disabler since the seat belt SW update.
Last edited by Maxie2U; Jan 21, 2017 at 07:20 PM.
