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Jun 19, 2018 | 10:31 PM

#121

806-Corvette

Intermediate

Joined: Apr 2018

Posts: 35

Likes: 4

From: Lubbock Texas

Quote:

Originally Posted by JoeDiSalvo

8-3241672237

So is this a Job number, ticket number? What does GM call this number?

Jun 19, 2018 | 11:14 PM

#122

traveler1949

7th Gear

Joined: Nov 2016

Posts: 7

Likes: 2

Torch Red same

Quote:

Originally Posted by paganharley

I took mine in for paint also. Mine is the front where the hood and bumper meet. They are being really good and helpful. I thought it was going to be a big hassle but they said they already dealt with a few. I just hope they keep being willing to work with me.

Took GM 5 tries to get mine fixed. Finally had to file LL claim and get lawyer. Fixed and put the new Mylar shims in both front and rear plus nice loss of use check. Spent total always of 140 in shop. I may calm down over 9t in a year or two.

Jun 20, 2018 | 08:23 AM

#123

JoeDiSalvo

7th Gear

Joined: Jun 2018

Posts: 7

Likes: 2

Quote:

Originally Posted by 806-Corvette

So is this a Job number, ticket number? What does GM call this number?

GM calls it a case#.

Jun 20, 2018 | 08:27 AM

#124

JoeDiSalvo

7th Gear

Joined: Jun 2018

Posts: 7

Likes: 2

Quote:

Originally Posted by traveler1949

My body shop did exactly that the first time. I gave up on GM to rectify this. Just DUMB and very bad Customer Service, It's a know issue and should be fixed withing the QA program at the factory.

Jun 20, 2018 | 11:22 AM

#125

traveler1949

7th Gear

Joined: Nov 2016

Posts: 7

Likes: 2

Mylar shims

Quote:

Originally Posted by JoeDiSalvo

My body shop did exactly that the first time. I gave up on GM to rectify this. Just DUMB and very bad Customer Service, It's a know issue and should be fixed withing the QA program at the factory.

I suggested this to the Chevy dealer after the TSB for it came out. GM would not approve. Funny. After I filed LL and got a lawyer, GM tries to blame dealer. Didn’t work since dealer had documentation that GM would not approve it on mine. Then GM says ‘Oh. It was a mistake’. At least it finally got fixed but what a PIA. GM reimbursed me for having ceramic coating applied 5 times! Nice to have lawyer in family!

Jun 20, 2018 | 11:27 AM

#126

JoeDiSalvo

7th Gear

Joined: Jun 2018

Posts: 7

Likes: 2

Unfortunately GM with the help of it's Corvette dealers they have tarnished the Corvette branding. Also there is no doubt that they have someone monitoring these posts and no one has ever reached out to the owners to at least investigate the issue.