When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
Took my 2018 in for these chips on front and rear of car, service writer recommends repaint and blend into hood & rear quarter, take a week. Not an ideal solution, will try another dealer. Wonder if replacement parts are used if orange peel, color will match?
Took my 2018 in for these chips on front and rear of car, service writer recommends repaint and blend into hood & rear quarter, take a week. Not an ideal solution, will try another dealer. Wonder if replacement parts are used if orange peel, color will match?
What a joke... this was supposed to be fixed for the new paint shop.
GM never fixes anything down on the line. I had a knocking noise that came out of my rear left wheel on my 2011 C6. took it to the dealer and quickly my mechanic found a TSB dated 2004 !!!!! Loose axle nut common problem The fix....Use locktite on nut first then tighten. --no more problem. I said to the mechanic why don't they do this on the line when they build the car..? He shrugged his shoulders and said " what else is new.. GM will never change.
Took my 2018 in for these chips on front and rear of car, service writer recommends repaint and blend into hood & rear quarter, take a week. Not an ideal solution, will try another dealer. Wonder if replacement parts are used if orange peel, color will match?
well I got mine back today.....
they had the hatch painters and it looks good, the rear bumper painted and they did a good job but it just doesn’t match, same for front bumper. Also the car came back with a chewed up splitter and new scratches on the front fender. I am waiting to hear back in what the next step is....
I took mine in for paint also. Mine is the front where the hood and bumper meet. They are being really good and helpful. I thought it was going to be a big hassle but they said they already dealt with a few. I just hope they keep being willing to work with me.
I took mine in for paint also. Mine is the front where the hood and bumper meet. They are being really good and helpful. I thought it was going to be a big hassle but they said they already dealt with a few. I just hope they keep being willing to work with me.
What color is yours? How did it turn out? Here is mine so far:
^^^ Strotter13, I know you are upset and should be because of the chips but this is why I have mentioned many times on this forum to just touch it up period...........
End of story...........
Last edited by Always Red Dave; Apr 12, 2018 at 11:45 PM.
I am 67 years old and painted all my life and Always Red Dave has given the best advice so far! Why run the risk of a major mismatch when it can be touched up and the car is never out of sight or the owner. The only thing I would add to this great advise is to purchase a sword brush used in stripping for the touch up. In this area it can be fixed and only you will know that it has been repaired and soon you will for get about it. All cars pictured are beautiful cars.
Originally Posted by Always Red Dave
^^^ Strotter13, I know you are upset and should be because of the chips but this is why I have mentioned many times on this forum to just touch it up period...........
End of story...........
Last edited by 64Corvette; Apr 13, 2018 at 08:41 AM.
Good luck to all of you with the dealer touchups. As much as I would be PO'd with the situation as well I would try my hand at brush touchup myself and call it good. Too many stories about dealers repairing the area only to find something else damaged in the process (air dams, interior scratches, etc.) The cycle goes on. I have been fortunate with my "first day built" '14 as I've had 0 paint issues and the orange peel is minimal compared to others I've seen. I'm particular, but also realistic as to when it's better to live with something as chips/scratches will happen when driven and nothing you can do about that. The yellow color variation between panels, however, I would not accept. That is way too obvious and must be corrected. Wheel paint chips will occur and show up even more on the black wheels. Take a close look at some 15,000+ mile cars and you will see.
Touch up isn’t acceptable. For 70k this car should come right from the factory, not with chips that have been touched up.
strotter13 you are 100% right the C7 Corvette should not come with these chips at any price C7 Corvette . However they do and the chips are on a lot of the cars especially for some reason the wide body C7's. So I believe their are 4 choices.
1= Touchup paint
2= Take a gamble that a auto body shop can match the paint and not cause any other damage to the car.
3=inspect the car before purchase and if you can't accept the chips in the paint and other imperfections refuse delivery.
4=DO NOT BUY A C7 CORVETTE...
Good luck with your paint matching but my advice to you would at this point would be too get a GM regional rep involved to get you a FACTORY PAINTED FRONT AND REAR BUMPER!
Last edited by Always Red Dave; Apr 13, 2018 at 11:04 AM.
strotter13 you are 100% right the C7 Corvette should not come with these chips at any price C7 Corvette . However they do and the chips are on a lot of the cars especially for some reason the wide body C7's. So I believe their are 4 choices.
1= Touchup paint
2= Take a gamble that a auto body shop can match the paint and not cause any other damage to the car.
3=inspect the car before purchase and if you can't accept the chips in the paint and other imperfections refuse delivery.
4=DO NOT BUY A C7 CORVETTE...
Good luck with your paint matching but my advice to you would at this point would be too get a GM regional rep involved to get you a FACTORY PAINTED FRONT AND REAR BUMPER!
Your post says it all and in reality does GM ever correct their problems, they come out with a new model and the process starts all over again. When you watch the caring workers on the How Its Made program you can see why these quality problems exist.
Damn strotter, that's terrible work - does the dealership outsource their bodyshop jobs? That's just a terrible paint match and it does look like they spot painted the rear bumper which is flat out ridiculous. GM needs to step up here - immediately go to another dealer that has a inhouse body shop and call the GM customer service line, and maybe send their rep here an email.
Was your car painted in the old facility? I sure hope so because if this is still happening in the new shop GM needs to get its act together. I get that the corvette is the bang for the buck sportscar, but you don't skimp on the painting process. I'm getting a new GS in the next few weeks and I'll be going over the paint job with a magnifying glass...
Good luck to all of you with the dealer touchups. As much as I would be PO'd with the situation as well I would try my hand at brush touchup myself and call it good. Too many stories about dealers repairing the area only to find something else damaged in the process (air dams, interior scratches, etc.) The cycle goes on. I have been fortunate with my "first day built" '14 as I've had 0 paint issues and the orange peel is minimal compared to others I've seen. I'm particular, but also realistic as to when it's better to live with something as chips/scratches will happen when driven and nothing you can do about that. The yellow color variation between panels, however, I would not accept. That is way too obvious and must be corrected. Wheel paint chips will occur and show up even more on the black wheels. Take a close look at some 15,000+ mile cars and you will see.
The problem with touchups (and this is just my opinion and while I'm not a professional car painter, I have agonized and studied car finishes for a long time...) in this case, where you have C7 with flaking paint along the front and rear bumpers where they meet the body panels, is that the areas where the paint is flaking off are not flaking off due to rock chips or outside forces, they are flaking off due to improper paint prep in the factory, meaning the problem is UNDER the paint - which means even if you touch these areas up, the touchup paint, and possible more paint around the effected area, could (and probably will) continue to peel off over time. As others have mentioned, this is unacceptable on cars that go for over $60k, there are no excuses for it, and it's probably one of the reasons GM built a new paint shop.
The problem with touchups (and this is just my opinion and while I'm not a professional car painter, I have agonized and studied car finishes for a long time...) in this case, where you have C7 with flaking paint along the front and rear bumpers where they meet the body panels, is that the areas where the paint is flaking off are not flaking off due to rock chips or outside forces, they are flaking off due to improper paint prep in the factory, meaning the problem is UNDER the paint - which means even if you touch these areas up, the touchup paint, and possible more paint around the effected area, could (and probably will) continue to peel off over time. As others have mentioned, this is unacceptable on cars that go for over $60k, there are no excuses for it, and it's probably one of the reasons GM built a new paint shop.
The problem with touchups (and this is just my opinion and while I'm not a professional car painter, I have agonized and studied car finishes for a long time...) in this case, where you have C7 with flaking paint along the front and rear bumpers where they meet the body panels, is that the areas where the paint is flaking off are not flaking off due to rock chips or outside forces, they are flaking off due to improper paint prep in the factory, meaning the problem is UNDER the paint - which means even if you touch these areas up, the touchup paint, and possible more paint around the effected area, could (and probably will) continue to peel off over time. As others have mentioned, this is unacceptable on cars that go for over $60k, there are no excuses for it, and it's probably one of the reasons GM built a new paint shop.
You hit the nail on the head. This is unacceptable AND avoidable.
GM, knowing this happens to some of their newly shipped Corvettes, needs to fix the unacceptable paint jobs permanently. Not with touch up paint. That's temporary, and that's nuts as telling a customer that just spent $60K to $80K; "DON'T BUY A C7."
GM, knowing this happens to some of their newly shipped Corvettes, needs to fix the unacceptable paint jobs permanently. Not with touch up paint.
This has been going on for a long time. GM will fix your car if you **** and moan enough, otherwise they are hoping that you will either go away or fix it yourself.
This is definitely not a Lexus ownership experience, but that should not be a surprise since you are working with Chevy dealers after all.
This has been going on for a long time. GM will fix your car if you **** and moan enough, otherwise they are hoping that you will either go away or fix it yourself.
This is definitely not a Lexus ownership experience, but that should not be a surprise since you are working with Chevy dealers after all.
It's just a bad business practice, but you are right - some businesses will make the calculation that its cheaper just to leave a problem alone, hope that only a tiny minority of customers actually complain enough to make you fix their individual problem, vs fixing the actual overall problem. And then after the warranty is expired, the company is in the clear.
In GMs defense, they did build a new paint facility, and I'm guessing these issue played a part in that (I could be wrong). And I hope that fixes the core problems.
I can say that I've experienced the mindset we are talking about with a Ford Mustang I owned. They had issues with paint sticking to their aluminum hoods and they did nothing about it for years and years - their strategy was clearly to dodge responsibility, and only paint over their problem hoods (which didn't fix the actual problem, which was contaminant metal particles that was causing the aluminum to corrode which caused the paint to peel, and this was in the seems of the hood...) as many times as necessary during the warranty period (for those customers who complained enough...) and then when the warranty was over they took zero responsibility when the paint would inevitably begin to peel again.
