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Just received a call from City Chevrolet to inform me that the oil leak I was in for was coming from a hole in the cylinder head......I think that's what he said. Anyway, they've ordered me a new engine. 2150-miles
Just received a call from City Chevrolet to inform me that the oil leak I was in for was coming from a hole in the cylinder head......I think that's what he said. Anyway, they've ordered me a new engine. 2150-miles
Just received a call from City Chevrolet to inform me that the oil leak I was in for was coming from a hole in the cylinder head......I think that's what he said. Anyway, they've ordered me a new engine. 2150-miles
Holy s***! A hole in the cylinder head! Please, keep us posted on this.
Got a call from the Service Writer today, and he dropped the bad news. Said they did the pico thing and found the source of the noise is on the, as Derrick at Vice Grip Garage calls it, the "drinker side" (guess my stethoscope inspection isn't as accurate as a pico test.....).. So they gotta drop the engine. Parts on order, gonna be about a week.
I'm thrilled. Not. Between getting PPF and then having another shop do a complete ceramic paint protection (Cerakote), seems like the car's been a shop somewhere longer than I've been able to drive the damn thing.
Said this is not the first one of these they've fixed, and assure me they have a qualified Corvette technician to do the work, he's the guy that did the pico test. Talked about just driving the car without doing the fix, but that's not going to happen because now that they've identified the source of the ticking, they need to fix it to maintain the warranty; if something happens down the road, it'll be my problem due to "negligence" if they don't do the fix. I get it, and I'm OK with it, it needs to get done. He also advised that the 'fix" doesn't always completely eliminate the noise, but it will reduce it and the warranty remains in effect if something else happens. That's consistent with anecdotal experiences others have had as I've read here and other forums. I'm fine with that as well.
I have had experience with this dealer's service department with my C6Z, including them having to pull the LS7 for an oil pan gasket leak. The work was professional and you couldn't tell the motor had even been pulled except for the traces of wrench marks on the bolts and other connectors. We'll see how this goes, not much choice in the matter.
Stay tuned.....
What a great design, having to lower the motor, trans-axle and rear suspension to service the valvetrain. Reminds me of my Diesel Excursion, where many engine repair operations required lifting the entire body off the frame because the motor was set so far back. At least, in that case, nothing had to be disassembled in the drivetrain and suspension.
Just a tip from my experience. Check your oil when they’re done.
I had the tick (drivers side) addressed on my 2023 a couple months ago with approx 2000 miles on the car. It was done by a “qualified technician”.
Got the car back and it was definitely improved. Still some noise but pretty much what I expected from the design of the motor.
Fast forward a few months and 600 miles and I figured it was time to check the oil. You guessed it, waaay over the full line on the dipstick. Shame on me for not checking the qualified technician’s work.
They changed the oil when they did the tick procedure but apparently didn’t know there are 2 drain plugs. SMH.
Just came across this video on youtube. LT6 seized up at 621 miles. Not a ton of info. Owner basically says he did a proper break in. They were doing a little pull (its in the video, nothing crazy) and the engine started knocking and seized. City Chevy had a new engine in the car in about 2 weeks. GM didn't let the dealer open up the engine, I assume they had to ship it back to GM intact for some analysis.
Owner of the car says he knows of 3 engine failures. The one that died at like 50 miles that we all heard about, one other one, and his. So with about 1000 cars built, 3 engine failures. So about a 0.3% failure rate so far.
My 2024 2600 miles is in the shop with a seized engine. new motor is ordered. No indication of what failed as of yet. i got a service charging system soon vehicle may stall warning. It was dead turning into my driveway. It wsas running like a top up to the stall no knocks noises or smoke no fluids on the ground just dead. Had to have it towed into my drveway for the night then towed to the dealership wher it is currently sitting
My 2024 2600 miles is in the shop with a seized engine. new motor is ordered. No indication of what failed as of yet. i got a service charging system soon vehicle may stall warning. It was dead turning into my driveway. It wsas running like a top up to the stall no knocks noises or smoke no fluids on the ground just dead. Had to have it towed into my drveway for the night then towed to the dealership wher it is currently sitting
Sorry to hear. Good luck w/ the replacement engine. Please post updates.
Talked to the Service Writer early last week and he said the parts were on order and in transit, once the parts got here they could schedule the car for work.
"Any idea when the parts would get here?"
"I can't speak for Fed X. They don't work for me,"
"Can you call me when they'll get here? When you start on the car? I want to see it."
"I can call you. but I can't let you go back there. Insurance won't let us".
"That was never an issue before with my other Z or with my truck....."
"I don't make the rules. We can't take you back there."
This is a short tape of how the conversation went, y'all can imagine how it transpired, but you get the idea. "Customer Service" just doesn't seem to be a part of the overall culture with this dealer since they changed ownership a few years ago.
Anyway, I called yesterday, couldn't get the Service Writer on the phone so I left a message. Crickets.
Called again today, couldn't get the Service Writer on the phone again, left a message. Went to lunch with friends. Went and picked up some welding gas. Crickets.
I'd already made up my mind to stop by the dealer after getting the gas. So, I did. Got there just after 1PM. Went looking for the Service Dude, poked around in a few of the offices since there was no receptionist arround, and talked to a couple guys in one of the offices. Said I was looking for Joseph.
"He's at lunch. Be back in about an hour."
"I'm trying to find out the status on my Z06."
"Is it a Black one?"
"Yeah. Been trying to get the status on the car, nobody will talk to me."
"Want to see it?"
"Well, yeah...... that'd be cool...."
So it turns out I stumbled on the technician that's working on my car and he walked me back to see it.
The guy in the hat ain't the tech working on my car.
The technician was very friendly, easy to talk to, knew his s***, and very forthcoming with information and answers to my questions. He said that he'd already done the "fix" on the driver side, but felt he needed to do both sides while he was at it; it'd be crazy not to and maybe later have to drop everything out again. He had more parts on order, he hoped they'd be in tomorrow and if they are, he'd try to get it done by the end of the week or early next. I told him I was going to ask about that, and thanked him profusely several times. Then he left me alone to walk around the car and take a bunch of pictures. Good thing the Insurance company didn't have someone hanging around.....
The fix:
See those two bolts holding the top of the cam journals? Those bolts come out, clean things up and inspect, and re-install torquing to spec. That's it. That's the fix. You'll note there's no adjustment on the cam followers, nothing else they can do to address the ticking. Also note the little rocket figure on the journal caps. That's not an arrow, it's a little rocket. That cute little stylized rocket appears all over the engine in various places.
Couple more pics:
Front cover rocket ^ Dry sump Oil tank - all that black plastic is the tank Cam cover Rocket Pico scan example. See those red "peaks"? TSB says to compare those to example in the TSB to identify the source of the ticking. They "match"...
OK, this has gone on long enough for now. Hope to get the car back no later than early next week. I liked the technician. He promised the car would back together so I'll never know it'd been apart. I told him "I Like that kind of talk." Fist bump.
I'll spare y'all the conversation I had with the Service Writer who finally called after I left the dealer. Let's just say I (politely and professionally) let him know that it's kinda disappointing when the Service Writer gets and update on the status of a customer's car - from the customer. Instead of the other way around.
The dealer I used to work at years ago when I was in high school also didn't allow customers in the back for insurance, etc.
It's awesome the tech brought you back, etc. But you should not fault anyone for following the rules set in place. Now the rest of the service writers customer service is lacking.
Last edited by chevyrules727; Jun 27, 2024 at 06:39 AM.
The dealer I used to work out years ago when I was in high school also didn't allow customers in the back for insurance, etc.
It's awesome the tech brought you back, etc. But you should not fault anyone for following the rules set in place. Now the rest of the service writers customer service is lacking.
Yeah, I've been around a while and I understand the thing about Insurance and avoiding "risk" for injury or a claim. It's a cop-out and an excuse not to have to deal with the customer under certain circumstances. The Insurance doesn't tell the dealer (or a construction project, or fabricator, or pretty much anybody) they can't have customers (non-employees) "in the back", they tell the dealer if something happens to the customer, they won't cover it or their rates may go up. So, to avoid the risk to the customer, an ugly suit, and your bottom line, you (the dealer) provide an escort for the customer and keep them aware of the the risks and mitigate/manage them (risks and visitor) so they don't get hurt. Or, if you have confidence the customer knows how to "stay out of the way", you take the risk (minimal) in the interest of "Customer Service" or "Customer Satisfaction". I've been working with this dealer for years, this is the third car I've bought from them, and I've NEVER been told I can't go back and see how things are going - until now. I've also run major construction projects and manufacturing operations, and being able to take customers "out back" is part of doing, keeping, and bringing in more business if you understand the concept of "Customer Satisfaction".
This particular dealer has been on a downward spiral WRT to "Customer Satisfaction" for years now. Ever since they changed ownership, their customer orientation ethos has been, shall I put it mildly, lacking. At least anecdotally, in my experience. The stories I could tell...... But I got the deal I was looking for, in this case it centered around them having the right car on the lot and their markup on the MSRP relative to other dealers in the area. I knew what I was getting into..... Nothing's perfect.
Best of luck with all this. Seems someone competent is doing the work. Do yourself a favor: when you get the car home, check the oil level before you shut it off.
....and maybe GM should do a rocket delete option and knock some cost out of LT6 FPC motor. I'm surprised there wasn't an adult in the room when all the rockets were specified and drove part houses nutty.
Parts on backorder for mine, when it was done were seals & gaskets. Took about 2 weeks for the entire engine-in, left-bank, TSB fix. Great pics!
Good (and right) comments about insurance risk vs. customer service.
....and maybe GM should do a rocket delete option and knock some cost out of LT6 FPC motor. I'm surprised there wasn't an adult in the room when all the rockets were specified and drove part houses nutty.
What!?! Of all the criticisms I’ve read about this car, this is one of the strangest ones. They are actually functional and it’s fun. What’s wrong with some fun nowadays?
What!?! Of all the criticisms I’ve read about this car, this is one of the strangest ones. They are actually functional and it’s fun. What’s wrong with some fun nowadays?
Really? They are functional?? Maybe I was mistaken. Please tell me how they are functional?
Holy s***! A hole in the cylinder head! Please, keep us posted on this.
Of all the criticisms I’ve read about this car, this is one of the strangest ones. They are actually functional and it’s fun. What’s wrong with some fun nowadays?
