OK, so here we have DR'76's comment :

I even stated in my original e-mail to him, that dry-rotted and unraveling vinyl would be UNACCEPTABLE (I really didn't think that was necessary...just common sense would indicate that!)


and Vettebay's comment:

and said he was throwing together a cheap driver and asked if I would give him a deal on a bunch of used interior parts which I also needed to dye for him as well.

I guess only one of the two says the truth here.....

 

Good call.Let them argue this out in private.Heh...

 

OH My GOD! Wow, just when you think someone couldn't get any lower, they plummet like this!

Why am I even reponding? I'm not too sure, just some things need to be said (again!)...

1) I NEVER called him directly...a simple phone log will prove this.

2) A "cheap driver"? Yeah, I put a '95 LT1/4L60e into a '76, so I can have a "cheap driver"...whatever!

3) I gave him a list of parts I was interested in and asked what would be his best price (knowing UP FRONT that I didn't want damaged items)...he gave me a price, I took it. He stated items weren't negotiable, so there were NO "special deals".

4) I asked for like colors (all red or all black) so WHEN I DYED THEM they would all match...he said he'd dye them for the price he quoted me (an obvious loop-hole, so he doesn't take things back). After reading his e-mail which stated (and I quote) "I put a great deal of effort into the cleaning and presentation of each item", I let him dye them. BTW, you might want to remove screws before dying...they leave a mark when removed!

5) $1,200 worth of stuff? WHAT ARE YOU TALKING ABOUT?

6) Why can't you accept a return on items that are dyed a standard Corvette color? I see you have GREEN items for sale, how popular is that?

7) You "rarely" give people the short-end-of-the stick? So, you admit that you do!

I hope that maybe my grandchildren's grandchildren live in a world w/o this type of mentality...we can only pray!

Thanks again for those who see my side (i.e. everybody). It's nice to know morals still exist, just spread really thin sometimes!

* Since you are playing "hardball", I'm still waiting on the Lower-Left Dash Pad. (Please DON'T dye it).

 

So you are the one who sold him the sorry parts. Why don't you just refund his money and be done with it. It is what, 300 bucks. Come on man, if for anything else good "word of mouth" for other potential buyers. You buy something elsewhere and it is not right you take it back and get a refund.....I'm sure you have done that yourself in the past...........correct........I thought so. So do the right thing, let him send you the items back, return his money, and move on. If you dont wish to deal with him in the future, or vice versa, so be it. Just do the right thing.

 

So far there is over 1,300 views/C3 owners who are probably not too impressed with this transaction, that's pretty good advertising for only $300, give him his money back and most will forgive, those parts are junk

 

Wayne is right. This situation will NOT be good for your future business. Word gets around on this forum as well as E-Bay and you don't need that kind of negative info circulating. $300 is not gonna be enough to retire on and you could lose a LOT more in potential business/customers.

Dep

 

I have never and would never purchase anything on Ebay.

 

This is somewhat entertaining, so let's recap; I sell mostly used Corvette parts for what I consider to be reasonable prices which are based on reproduction costs, availability, and of course originallity for the purist. Most of my sales are done through eBay - for which I go to great lengths to prepare each individual listing and maintain about a 99% satisfaction rating. I provide a toll free 800 number for people to call me directly and I create web pages with huge photos for each item. All of this is coupled with my overhead of a warehouse, the cost of obtaining the inventory, and my time of course. Put yourself in my shoes; Someone calls or emails asking for eBay quality items OUTSIDE of eBay at junk prices - what do you do? In this case I sent the best items I had which were NOT listed on eBay to fulfill the order. Hence - this transaction had nothing to do with eBay. I did not intentionally send him junk, and as some viewers pointed out - the items were in fact in reasonable condition for a reasonable price. If I were on a budget - I might very well put them in my car. In summary - it's just a matter of opinion. I am fair seller - but I don't feel that I should crumble everytime someone demands a refund for a 30 year old part - hence - one percent or so of the people I deal with are not happy. I appreciate the fact that "bad publicity" may hurt my business, but the bottom line is that this is just one unsatisfied customer who wants to drill me into a refund. I currently have more Corvette parts on eBay than anyone else in the world and so long as you buy through eBay, you can expect to be satisfied 99% of the time. If the administrator/ moderator wants to set up a legitimate poll - I'd be happy to give the guy back say 50% of his money if the viewers vote for it - and he can keep the parts. http://stores.ebay.com/awwgdotnet - Mike

 

I am going to express my thoughts here just one more time to VetteBay. Just do the right thing and return the forum member DR'76's money. Based on what DR'76 has said and looking at his engine compartment for what he has there I find it hard to believe he was looking for not so nice interior parts that you dyed probably to help the parts look better no matter how much you charged for them. I own two Vette's and would not of even considered the parts you sent for my cars. For $325 it would be better for you in the long run especially that you have now become a member of this forum to do the right thing here. It could mean thousands later. Once someone gets burned and others know about it believe me you will lose money one way or another if you don't do this right and I don't think having a poll or returning maybe 50% of the money is going to do it here.

I was burned once by a company in Long Island who specializes in C-2 parts (LICS). I don't deal with them anymore because I had to fight them through my credit card company for a mere $50 for return shipping on new side exhaust covers that I ordered from them for one of my best automotive repair customers that I sell everyday auto parts to for his personal car. When we opened the boxes for the side exhaust covers we noticed that one side cover had a factory defect that shouldn't of passed any inspection to be shipped that way. The LICS salesperson gave me a hard time about it. She tried to kind of blame me for a factory defect like I was the one who caused the problem. I asked very nicely that she replace the one cover. She told me that she would rather take the whole order back but at my expense. I told her she can have the whole order back but I wasn't going to pay the shipping because of a factory defect. LICS picked them up and charged my credit card the shipping. Well my credit card company found me to be right in this situation and reversed the payment. I then ordered the whole set again from Corvette America and was very happy with my purchase and so was my customer. CA is the first Corvette parts supplier that I call on now when I am in need of something. Prior to my first problem with LICS I spent a few thousand with them.

Fred

 

Give the man his 300 bucks back and pipe down already!

 

SOMEWHAT ENTERTAINING!!!! Maybe entertaining for you, but what about the guy losing his money because you wont return his parts? Look, if you return his parts he gets his money back and you get your parts back...........uh.............where is the problem. Oh, and "LETS TAKE A POLL AND I WILL GIVE HIM 50% BACK".............ooooouuuuuuuuuuuu gggggggggeeeeeeeee..............that is very nice of you! Give him 100% back and forget about it and that would be the right thing to do. So, being that this is entertaining to you, just sit back and enjoy the 300 bucks that you got, but as with the last post I have a feeling that you have the potential to lose a lot of sales over this in the future. If only you would say "Hey, you know what....I goofed and I have reconsidered and you may have your money back. I'm sorry about the whole mess." People would probably say he fessed up...no big deal. Oh well, life goes on.

 

Dude, you're digging yourself deeper and deeper into a hole. You should give the guy a refund and resell the stuff on Ebay yourself. It will help your business in the long run.

 

 

Vettebay: since you quoted me... yes, if somebody wants cheap interior stuff for his/her driver he/she may actually be happy with the stuff you sold. As i said earlier, on the photos it looks like these are better than what I currently have in my car.
If however somebody specifically states that he does not want cracked, ripped stuff then you should have provided more details on the items that you were selling him.... or told him up front that you cannot sell "show quality" parts for $325......

why do you want to refund 50% and let him keep the parts ??? Don't you want them back ? Just take the stuff back and sell it to somebody who wants a cheap interior...

BTW, looking at his car it does seem very unlikely that he asked for cheap interior parts for a driver....

 

Mental Giant!

 

Dude (seller), you are an idioit! As you can see by the folks that have jumped on this post that support the buyer, you have damaged your selling reputation beyond repair. Your comments aren't very entertaining, and I can assure you that I will never knowingly buy anything from you. You have insulted this entire forum.

I think it's to late now to repair this situation after your smart *** comments, and you should be shown the door immediately.

 

I don't expect 30 year old parts to be in new condition. However, there are some parts that will be in great condition, some in good condition, some that are fair and usable, and other in poor condition. Naturally the condition dictates the price. The dash pad is useless. Some of the other parts may be useable by someone who is strapped for cash and wants to replace missing pieces until they can afford to replace with decent parts.
I have no idea on how the original deal was specified. The buyer stated he want good parts and thought if he bought several pieces he would get a better price. He got a decent price but it looks like the seller sent parts that were lower in quality than the buyer wanted. Would the buyer have agreed to the price knowing the condition of the product?

The 'As Is' has different meanings to different people. There was a thread about wheels being sold 'as is' about a month ago. Turned out that a couple of them were not in good shape although they still looked good. A lot of people said the seller should not give a refund becuase the buyer bought them 'as is'. Now most members are saying this seller should give a refund on this 'as is' transaction. It almost sounds like the forum is made up of politicians. 'As Is' is not an excuse to selling something with defects and not let the buyer know of the defects. In my opinion, if something is sold as good but 'as is' and the seller did not know of the defect he should be willing to refund based on the item being sold as good. Once the buyer knows what he is buying, defects and all, then he/she knows that the seller has the option of not refunding or renegotiating the transaction. Most people are somewhat honest or we could all sell are broken items on ebay instead of putting them in the dumpster and selling them 'as is' on Ebay.

 

Let's see if we can end this thread with lessons learned:

#1 Buying ANYTHING on E-Bay involves risk. There's just no way of getting around that. When you buy sight unseen or with limited viewability via pictures, it's a gamble. Try and set or understand your conditions BEFORE purchase (refund if unsatisfied, etc.).

#2 If you buy from E-Bay, make sure you complete the transaction ON E-Bay. While E-Bay actually doesn't do squat to help out a screwed buyer, at least you can give the seller a crappy feedback.

#3 ALWAYS use a CREDIT CARD when buying on E-Bay. Get one of those cards for people that have crappy credit and put the money you want to spend on it. At least, if you get screwed, you have an EXCELLENT chance of getting a refund. If you can't use a credit card, set a limit to how much money you can afford to get screwed out of.

#4. Nothin's for nothin' and you get what you pay for. Don't expect stuff to be in pristine/like new condition and pay dirt cheap prices.
That is NOT the real world. You can tell a seller "I want a new L-88 engine but only want to spend $500." When you get the $500 engine don't be surprised if it's a complete hunk of junk.

#5 LEARN from experience. Lots of good info in this thread for everyone. Since we only have the word of two people that are telling us exact opposites in order to win their dispute, I lay blame on BOTH of them in equal amounts.

#6 Calling either of these people names accomplishes nothing.
They have reached an impasse and have hunkered down. Nothing we can say will change that.

Dep

 

Again someone needs to mention that this was not a Ebay Auction Sale. I am sure alot of people learned a lesson here. To end this thread properly VetteBay needs to do the right thing here and since he is now a new member of this forum once this is done I am sure a lot of members here will see this and consider dealing with him if they need a part for their Corvette, after all he does have a lot of Corvette parts to sell from what I have seen. Believe me this forum is a good place to sell those parts if he would treat the forum members fairly. VetteBay its your call!!!!!!

Fred

 

Whatever............after seeing all of this go down and the seller refusing to refund money..........then asking to take a poll to give back half of his money..........then not even knowing what will happen after that.............buy something from him on ebay?..........not so sure about that!