Eckler's Sucks!!!!!!!!!
Burning Brakes
Joined: Jul 2003
Posts: 1,233
Likes: 0
From: Drivin' and Divin' in Seattle
Lot's of unhappy customers chiming in here. 
I don't see that too often. I think it's time they had a slap meeting with the front line people.
I've only used them once and I must have been lucky, no problem. I've also had no problems with any other Vette vendors. (knocking on wood).
Now consumer electronics on the internet, that's another story . . .
I don't see that too often. I think it's time they had a slap meeting with the front line people.
I've only used them once and I must have been lucky, no problem. I've also had no problems with any other Vette vendors. (knocking on wood).
Now consumer electronics on the internet, that's another story . . .
Thread Starter
Burning Brakes
Joined: Sep 2002
Posts: 1,000
Likes: 2
From: Misawa
St. Jude Donor '08
Originally Posted by Floridasky
You could not have ordered directly from Breathless?
Thread Starter
Burning Brakes
Joined: Sep 2002
Posts: 1,000
Likes: 2
From: Misawa
St. Jude Donor '08
Originally Posted by GottahavaVette
I just ordered their catalog and am having serious doubts about purchasing anything from this company. Is there a similar company that rates higher on the customer satisfaction meter?
My number one choice is west coast corvettes. Ask for Gerene ext. 211. And tell her Derek Miller sent ya. i love that place and she is awsome. Hell I have bought so much stuff there I am a silver member and get an automatic 10% discount on anything I buy. Only a couple hundred bucks from going gold and getting a lifetime 20% discount. Next Goal is Platmium baby!!!!!
Midamerica is number 2 on my list
Thread Starter
Burning Brakes
Joined: Sep 2002
Posts: 1,000
Likes: 2
From: Misawa
St. Jude Donor '08
Originally Posted by onmyelectraglide
I think someone needs to be visited by our Homeland security officials 
for threating to bomb the USA and give them a good 
for threating to bomb the USA and give them a good Ah I don't want to bomb the USA. I'm in the AF comon now. Just Ecklers!!!! At night when no one is working. :-)
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Melting Slicks
Joined: Nov 2004
Posts: 3,076
Likes: 0
From: Machine Silver Z06 The Golden State......... Bay Area
St. Jude Donor '05
I started a thread awhile back asking "What's the scoop with Ecklers" because I had heard a lot of negative comments about them recently. I got mixed reviews, some good some bad. Off the top of my head I'd say 50/50 good/bad. I placed an order because they have a few items I couldn't find elsewhere. If I don't receive my order by the end of this week as promised I'll call and cancel and if they give me any lip I'll sick VISA on them. No time for games here, life's too short! They'll either deliver as promised or I will cancel my first and last order with them. 
Melting Slicks
Joined: Sep 2004
Posts: 3,024
Likes: 18
From: DFW Texas
Unless it's only a one-of-a-kind item that you can get there and NOWHERE else on the planet, only an idiot would waste money dealing with these overpriced, attitude lacking morons.
Notice they make no waste of time getting a catalog to you but beyond that -
Woud be interesting to see how many have filed complaint with BBB on them.
Too bad all the pages are high gloss in the catalog, else I'd find another good use for it in the "study room"
Notice they make no waste of time getting a catalog to you but beyond that -
Woud be interesting to see how many have filed complaint with BBB on them.
Too bad all the pages are high gloss in the catalog, else I'd find another good use for it in the "study room"
Supporting Tuner
Joined: Sep 2004
Posts: 51,896
Likes: 39
From: ================== Houston, Texas www.englandgreen.com ================== Necessary Evil™ __________
CI 6-7-8-9-10 Veteran
St. Jude Donor '05-'06-'07-'08-'09-'10-'11-'12-'13-'14
Sorry about your bad experience.
Oh - and Paragraphs are your friend.
Oh - and Paragraphs are your friend.
Thread Starter
Burning Brakes
Joined: Sep 2002
Posts: 1,000
Likes: 2
From: Misawa
St. Jude Donor '08
I hope this spreads across this forum like wild fire, and everyone has something to say or will at least learn something form this. Also in no way am attacking anyone that had a good experience there. I wish this was a one of kind thing that happened but after reading it isn't. Just rember that!!!!
Thread Starter
Burning Brakes
Joined: Sep 2002
Posts: 1,000
Likes: 2
From: Misawa
St. Jude Donor '08
Originally Posted by EnglandGreen
Sorry about your bad experience.
Oh - and Paragraphs are your friend.
Oh - and Paragraphs are your friend.
Safety Car
Joined: Jun 2003
Posts: 4,332
Likes: 7
From: Dayton, Ohio
Senior Member
CI 5-6-7-8 Veteran
Originally Posted by 10-42 Cop
Had the same problem about 4 months ago........Ordered a wiring harness....It took them 6 months to get it to me
(ordered 4 months ago, took them 6 months to ship it?)
I would say thats not bad if they are actually sending you stuff in the future. Thats got to be some kind of record or something.
Drifting
Joined: Jul 2002
Posts: 1,890
Likes: 1
From: Indiana
St. Jude Contributor
Originally Posted by Target Chaser
No time for games here, life's too short! They'll either deliver as promised or I will cancel my first and last order with them.
There is NEVER an excuse for poor customer service. There are many reasons....but never an acceptable excuse. EVERY customer deserves to be treated with courteous respect
Not getting back to a customer tells me that Ecklers just doesn't care.....If they don't....why should we. 
You've got my support. My money is too precious to spend it with someone that doesn't value ME as a customer.
Drifting
Joined: Mar 2005
Posts: 1,404
Likes: 0
From: Ham Lake MN
Originally Posted by JLA
PFYC....PERIOD!!!!!!!! Stupendous everything.
first class all the waySorry to hear about your service, there is absolutely no excuse for that, the reason it is is because they dont care. period.
Thanks for the heads up, I have their catalog that a friend gave me, I will never buy anything from them. Especially treating a serviceman that way that is out of the country.
Mike
Le Mans Master
Joined: Oct 2004
Posts: 5,269
Likes: 54
From: Orlando Florida
St. Jude Donor '05
Only if I need the part asap I drive over to Titusville and get it... I usually pay cash because I don't even trust them on credit card transactions because of their horrible reputation....
Drifting
Joined: Nov 2001
Posts: 1,319
Likes: 1
From: Lincoln Nebraska
I think the forum should step in and tell this 'supporting vendor' they also have an obligation to this forum and it's members. They should be forced to address this in a public venue...this one! After all a vender doesn't and shouldn't be able to continue in that role when they treat us (their customers) this way.
So moderators, could they be contacted by the forum management and told to address this issue.....shouldn't the forum enforce some level of responsibility on our supporting venders? With this kind of attitude they really don't deserve to be one of our special 'supporting venders', do they?????
So moderators, could they be contacted by the forum management and told to address this issue.....shouldn't the forum enforce some level of responsibility on our supporting venders? With this kind of attitude they really don't deserve to be one of our special 'supporting venders', do they?????
