Consumer Bias



It's funny you should mention this, I was watching MotorWeek on Speed Channel a couple of weeks ago, and there was a representative of CR on the show. He was asked about their ratings and his response was that a lot of the information came from the surveys, when it was pointed out that this was a limited view and other people may have different opinions, he came right out and said that the magazine is written for their subscribers and that they were the people that mattered to CR.

You ask how can the ratings be different? Well because the Consumer's are the ones rating the vehicles. So, some things could vary.....but when looking at the ratings, they are very similar. And, the Prizm is the ONLY Chevy to be a "Good Bet" when purchasing a used car! I wonder why? Maybe because it's got a Toyota drivetrain? You betcha!

Greg
Last edited by Greg Gore; Dec 10, 2005 at 08:43 AM.
Every year, shortly after we publish our reliability survey, we hear from a small number of subscribers who want to let us know how reliable their particular car is, despite what our survey said about it.
We suspect that we'll hear from the lucky owners who haven't had much trouble. Our 2003 survey showed below average reliability for the Subaru BaJa. But a Virginia owner of one said, "I love my BaJa as my wife loves her 2003 Forester. I have owned so-so vehicles in my life, but I put my BaJa up there with my first car, a used '5O Plymouth."
We're also surprised at what some readers consider "reliable." Philip Salley, of Del Mar, Calif., told us that his Corvette was the most reliable car he'd owned in 40 years. Even so, he had replaced brake rotors, the muffler, an air-conditioner control, and a wheel bearing-all within the first 44,000 miles.
Then there are the people who seem to like their cars-even ones with sub-par reliability-because they attract attention. For example, Robert Tureaud, of Taylor, Texas, who owns a Mini Cooper, said, "It has run flawlessly since day one, the fit and finish is excellent, and everyone wants to know all about it."
Bernard Swiecki, an analyst at the Center for Automotive Research, in Ann Arbor, Mich., says: "There's an enduring belief that any initial problems will go away, especially if the car is perceived as cool to begin with. Some brands just have a mystique about them." case in point is the Volkswagen Touareg owned by RJ. O'Connor of Parker, CoIo.: "When it's running properly, it's great to drive. But it's been back in the shop at least seven times and sometimes I want to drive it off a cliff. I still love it, though."





Greg
Just to put it in perspective. The hole in the Ozone Layer is a modern thing. Volcanoes are not. I'm pretty certain that no-one rewrote the Volcano program 30 years ago in order to suddenly emit CFCs.
Lastly, out of interest, take a walk in your neighbourhood, make it a square mile and count the number of motor vehicles you see. A rough count will do. Whilst you're at it, count the number of active volcanoes that you see - try to be exact here. Write the number of cars on the top line and the number of volcanoes on the bottom line and let us know how that ratio turns out for you.
Although, of course, having typed all this, I suddenly realise that there's always the possibility that reports of the hole in the Ozone Layer are really part of the malfeasant plot by Consumer Reports to discredit the US Automobile industry and ruin our economy.
The Best of Corvette for Corvette Enthusiasts
Just to put it in perspective. The hole in the Ozone Layer is a modern thing. Volcanoes are not. I'm pretty certain that no-one rewrote the Volcano program 30 years ago in order to suddenly emit CFCs.
Lastly, out of interest, take a walk in your neighbourhood, make it a square mile and count the number of motor vehicles you see. A rough count will do. Whilst you're at it, count the number of active volcanoes that you see - try to be exact here. Write the number of cars on the top line and the number of volcanoes on the bottom line and let us know how that ratio turns out for you.
Although, of course, having typed all this, I suddenly realise that there's always the possibility that reports of the hole in the Ozone Layer are really part of the malfeasant plot by Consumer Reports to discredit the US Automobile industry and ruin our economy.
that is something to consider
Just my two bits
Justin
Have a nice day!
Greg
Last edited by Greg Gore; Dec 11, 2005 at 07:45 AM.
Wanna buy a car? Check CAR magazines...
'Nuff said.

Like said above.. The truth hurts sometimes...
Here's a similar scenario.... You have a gun "nut", who loves .50 BMG rifles, he has one, and has upgraded the barrell and the trigger and the stock... etc... He reads a review on his .50 BMG in the "Shoot 'Em Wild" gun magazine... he is going to hear a review thats really different from a magazine like "Practical Guns Weekly"... isn't he?!? He will read in the latter, that the gun is not practical, and over priced, and unreliable... whereas he will read from the first, how "bitchin" the gun is, and how one cant live without it...
See what I mean... Its all perspective...
Have a nice day!
Greg
As for the other stuff, OK, your penchant for unrelated [emotional] arguments and refusing to check your facts makes it clear that logic is not welcome in this discussion so have at it. Enjoy your warm fuzzies and happy waxing. I'm off for a drive in the snow to Walmart then for Sunday worship of the great big green dragon that created the world.

welcome back!



but, there is one difference besides the emblems. While the cars are built together on the same line with the same parts, they get shipped to dealerships that are entirely different. My guess is that people have a better overall experience with the Toyota dealerships and that reflects positively in the surveys. I honestly feel that my local Chevy dealership is better than average because the other line they sell and service is Cadillac. Different brands go through different training.




I suppose they would also find the Z06 not as "agile" as other sports cars!



