Console Question
Le Mans Master
Joined: Oct 2005
Posts: 6,503
Likes: 2
From: Oklahoma City OK
Sitting here at the dealership. They actually ordered the console. However, they say it doesn't fit this car because the gray console had sides to it and this one doesn't. It just looks to me like they didn't order the leather-ish side piece. They are arguing that it was an early 2008 and there must have been a trim change later in the year. They say it came from the factory this way. I don't understand why I have the only 2008 in the world with a gray console.
They are also saying carbon fiber came on the upgraded versions, not the standard coupe. GM Brand Quality Manager, the brochure, Corvette Museum, and all of you say carbon fiber. It's a good thing I don't have high blood pressure.
They are also saying carbon fiber came on the upgraded versions, not the standard coupe. GM Brand Quality Manager, the brochure, Corvette Museum, and all of you say carbon fiber. It's a good thing I don't have high blood pressure.
Thread Starter
Advanced
Joined: Dec 2011
Posts: 73
Likes: 0
From: Saginaw TX
Oh I did. They're "looking into it". It's just seems so obvious to me I don't understand why they keep fighting this so hard. Is it possible that early 08's had the older console, because that is their stance.
Drifting
Joined: Feb 2009
Posts: 1,697
Likes: 2
From: Houston Texas
http://www.corvetteconti.com/blog/wp...ebrochure1.pdf
Here ya' go, here's the 2008 Corvette Sales Brochure in a PDF format that you can email if you need to from Chevrolet stating and confirming the standard console. See Page 14 in the top right hand corner. (Click on the link above)
Let us know how it goes.
ALL 2008's CAME WITH THE CYBER PATTERN CONSOLES - NONE HAD SILVER CONSOLES.
PROOF IS IN CHEVROLET's OWN "HANDWRITING" ON PAGE 14 IN THE 2008 SALES BROCHURE.
TELL THEM TO ORDER THE SIDES SO YOU CAN BE DONE WITH THEM AND GIVE THEM A GREAT REVIEW AND BE DONE WITH THIS NIGHTMARE.
Le Mans Master
Joined: Oct 2005
Posts: 6,503
Likes: 2
From: Oklahoma City OK
Have you got GM customer service involved? Make a quick call while you are at the dealer. Tell them your vin and ask what type of console. Have them speak to or fax a copy to the dealer.
BTW Never use that dealer again- The will be putting C5 parts on your C6 next time.
BTW Never use that dealer again- The will be putting C5 parts on your C6 next time.
Drifting
Joined: Feb 2009
Posts: 1,697
Likes: 2
From: Houston Texas
By the way, none of the 2008's, not even the "early" 2008's, came with a LS2 motor, none came with the previous T56 transmissions, none came with the silver painted star shape wheels, etc, etc, etc...
Why? Because ALL those items, INCLUDING THE NEW CONSOLE, were changed to the new features of the the 2008's.
...just a "FYI" in case you get your car back with a LS2 motor or some other nonsense from this dealer. LOL
Why? Because ALL those items, INCLUDING THE NEW CONSOLE, were changed to the new features of the the 2008's.
...just a "FYI" in case you get your car back with a LS2 motor or some other nonsense from this dealer. LOL
Thread Starter
Advanced
Joined: Dec 2011
Posts: 73
Likes: 0
From: Saginaw TX
Oh, GM has been involved for awhile. This has been "elevated" to a district rep who said I had to prove to the dealership that I was right. I have an email from the Brand Quality Manager that was forwarded to the service manager that says I am right (but he says he can't help with dealership issues).
I told the the service manager "your own company" says i am right, and he said "that's the car manufacturer, not my company".
If I can get them to install the top and side panels, where can I get the other pieces - silver trim around cup holders for example? If I can get the main pieces, I'm done and just want to get out of here. 4 hours so far.
I told the the service manager "your own company" says i am right, and he said "that's the car manufacturer, not my company".
If I can get them to install the top and side panels, where can I get the other pieces - silver trim around cup holders for example? If I can get the main pieces, I'm done and just want to get out of here. 4 hours so far.
Corvette Stories
The Best of Corvette for Corvette Enthusiasts
Top 10 Most Explosive Corvettes Ever Made: Power-to-Weight Ratio Ranked!
Joe Kucinski
150 hp to 1,250 hp: Every Corvette Generation Compared by the Specs That Matter
Joe Kucinski
8 Coolest Corvette Pace Cars (and Replicas) of All Time
Verdad Gallardo
Top 10 Corvette Engines RANKED by Peak Torque (70+ Years of Muscle!)
Joe Kucinski
Corvette ZR1X Will Be Pacing the Indy 500, And Could Probably Race, Too!
Verdad Gallardo
Top 10 Corvettes Coming to Mecum Indy 2026!
Brett Foote
Top 10 C9 Corvette MUST-HAVES to Fix These C8 Generation Flaws!
Michael S. Palmer
10 Revolutionary 'Corvette Firsts' Most People Don't Know
Joe Kucinski
5 Reasons to Upgrade to an LS6-Powered Corvette; 5 Reasons to Stay LT2
Michael S. Palmer
Le Mans Master
Joined: Oct 2005
Posts: 6,503
Likes: 2
From: Oklahoma City OK
Oh, GM has been involved for awhile. This has been "elevated" to a district rep who said I had to prove to the dealership that I was right. I have an email from the Brand Quality Manager that was forwarded to the service manager that says I am right (but he says he can't help with dealership issues).
I told the the service manager "your own company" says i am right, and he said "that's the car manufacturer, not my company".
If I can get them to install the top and side panels, where can I get the other pieces - silver trim around cup holders for example? If I can get the main pieces, I'm done and just want to get out of here. 4 hours so far.
I told the the service manager "your own company" says i am right, and he said "that's the car manufacturer, not my company".
If I can get them to install the top and side panels, where can I get the other pieces - silver trim around cup holders for example? If I can get the main pieces, I'm done and just want to get out of here. 4 hours so far.
Drifting
Joined: Jul 2007
Posts: 1,454
Likes: 4
From: Massapequa NY
Oh, GM has been involved for awhile. This has been "elevated" to a district rep who said I had to prove to the dealership that I was right. I have an email from the Brand Quality Manager that was forwarded to the service manager that says I am right (but he says he can't help with dealership issues).
I told the the service manager "your own company" says i am right, and he said "that's the car manufacturer, not my company".
If I can get them to install the top and side panels, where can I get the other pieces - silver trim around cup holders for example? If I can get the main pieces, I'm done and just want to get out of here. 4 hours so far.
I told the the service manager "your own company" says i am right, and he said "that's the car manufacturer, not my company".
If I can get them to install the top and side panels, where can I get the other pieces - silver trim around cup holders for example? If I can get the main pieces, I'm done and just want to get out of here. 4 hours so far.
Good luck with this know nothing about Corvettes dealership!!!
Ron Sciara
Last edited by vetehead; Feb 14, 2012 at 12:09 PM.
Drifting
Joined: Feb 2009
Posts: 1,697
Likes: 2
From: Houston Texas
http://www.corvetteconti.com/blog/wp...ebrochure1.pdf
Have you shown them this PDF of the brochure?
Here's Gene Culley's phone number, 484-949-2099 - he might give you the parts numbers.
The dealership you are at now will be able to show you the all the part numbers if they have a parts dept. You might want to go over there and see if you can get some help from the parts manager.
Have you shown them this PDF of the brochure?
Here's Gene Culley's phone number, 484-949-2099 - he might give you the parts numbers.
The dealership you are at now will be able to show you the all the part numbers if they have a parts dept. You might want to go over there and see if you can get some help from the parts manager.
Race Director
Joined: Mar 2007
Posts: 11,331
Likes: 18
From: Missouri City Texas
Drifting
Joined: Jul 2007
Posts: 1,454
Likes: 4
From: Massapequa NY
2008 Carbon Fiber Center Console
Black carbon fiber with leather trim – 1LT/2LT/3LT
Heated Seats / F55 – [08shf55] – $812.41
Heated Seats / No F55 - [08shnf] – $622.53
No Heated Seats / F55 - [08nhf55] – $512.12
No Heated Seats / No F55 - [08nhnf] – $526.54
These are the part numbers at Gene Culleys site as you will see they are not gm part numbers but it is 1 part!! I believe this is the one you need...... Heated Seats / No F55 - [08shnf] – $622.53
Black carbon fiber with leather trim – 1LT/2LT/3LT
Heated Seats / F55 – [08shf55] – $812.41
Heated Seats / No F55 - [08shnf] – $622.53
No Heated Seats / F55 - [08nhf55] – $512.12
No Heated Seats / No F55 - [08nhnf] – $526.54
These are the part numbers at Gene Culleys site as you will see they are not gm part numbers but it is 1 part!! I believe this is the one you need...... Heated Seats / No F55 - [08shnf] – $622.53
Drifting
Joined: Feb 2009
Posts: 1,697
Likes: 2
From: Houston Texas
Parts Taxi (also a Forum Vendor and a GM Dealership) has the 2008 consoles listed, click on the link below:
http://forums.corvetteforum.com/c6-p...staxi-com.html
2008 Carbon Fiber Center Consoles
Heated Seats with no F55 = 20807154 = $589.85
Heated Seats With F55 = 25972645 = $756.44
No Heated Seats No F55 = 25972656 = $489.05
With F55 no Heated Seats = 15939772 = $465.50
Your dealership can order the individual parts less expensively ordering only the parts they need, but would certainly be MUCH easier and less room for error not getting all the parts or the correct parts by ordering the assembly as sold by Parts Taxi or Gene Culley.
Parts Taxi phone number is 302-883-0227 or email kevin@partstaxi.com
Or you can call Gene Culley at www.GMpartshouse.com for the GM Part Number(s) Phone 484-949-2099
.
http://forums.corvetteforum.com/c6-p...staxi-com.html
2008 Carbon Fiber Center Consoles
Heated Seats with no F55 = 20807154 = $589.85
Heated Seats With F55 = 25972645 = $756.44
No Heated Seats No F55 = 25972656 = $489.05
With F55 no Heated Seats = 15939772 = $465.50
Your dealership can order the individual parts less expensively ordering only the parts they need, but would certainly be MUCH easier and less room for error not getting all the parts or the correct parts by ordering the assembly as sold by Parts Taxi or Gene Culley.
Parts Taxi phone number is 302-883-0227 or email kevin@partstaxi.com
Or you can call Gene Culley at www.GMpartshouse.com for the GM Part Number(s) Phone 484-949-2099
.
Pro
Joined: Feb 2012
Posts: 570
Likes: 0
From: Ruston Louisiana
I will have to agree 
with most of the folks on the forum, I have a 2008 and it does have the carbon fiber - your pics indicate a difference. Hopefully you can re-cont with the Chevy Sales Rep or go by the local Chevy Dealer and see when a sales rep. will be at their location. Good luck.
with most of the folks on the forum, I have a 2008 and it does have the carbon fiber - your pics indicate a difference. Hopefully you can re-cont with the Chevy Sales Rep or go by the local Chevy Dealer and see when a sales rep. will be at their location. Good luck.
Thread Starter
Advanced
Joined: Dec 2011
Posts: 73
Likes: 0
From: Saginaw TX
SUCCESS! (I hope)
Here are the pictures:
http://i1151.photobucket.com/albums/...ewConsole2.jpg
http://i1151.photobucket.com/albums/...ewConsole1.jpg
If you see anything that's still not right, please let me know.
They found the faux leather piece at a dealership down the street. The service manager contended right up to the end that the vehicle must have come from the factory this way - early model, ordered that way, etc. He still does not believe it was switched.
Thank you all so much. I would never have prevailed without you.
BTW - The "carbon fiber" tombstone piece that started all this - someone had taken it out and covered it with "carbon fiber" tape. If they hadn't, I may not have found out I had an older console until it was too late.
Here are the pictures:
http://i1151.photobucket.com/albums/...ewConsole2.jpg
http://i1151.photobucket.com/albums/...ewConsole1.jpg
If you see anything that's still not right, please let me know.
They found the faux leather piece at a dealership down the street. The service manager contended right up to the end that the vehicle must have come from the factory this way - early model, ordered that way, etc. He still does not believe it was switched.
Thank you all so much. I would never have prevailed without you.
BTW - The "carbon fiber" tombstone piece that started all this - someone had taken it out and covered it with "carbon fiber" tape. If they hadn't, I may not have found out I had an older console until it was too late.
Drifting
Joined: Feb 2009
Posts: 1,697
Likes: 2
From: Houston Texas
SUCCESS! (I hope)
Here are the pictures:
http://i1151.photobucket.com/albums/...ewConsole2.jpg
http://i1151.photobucket.com/albums/...ewConsole1.jpg
If you see anything that's still not right, please let me know.
.
Looks great except they installed it upside down...
LOL, just kidding, way to GO! Good job Dabby staying after them until they completed the job! Not a bad dealership considering they came through and did the right thing.
