Another Paint Defect Thread
Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
Make sure that they order a new badge for the nose, and if you've got the carbon flash badges that they order the correct one.
Heel & Toe
Joined: Mar 2017
Posts: 21
Likes: 4
From: Southeastern PA
Hey Thunder and JGreen, I just noticed that I am having the same paint issue on my 2017 Grand Sport. Can you confirm that you received new painted front bumpers from the factory through your respective Chevy dealers? Do you have the same dealer? My dealer says they have not heard of GM sending new painted bumpers from the factory. Thanks.
Burning Brakes
Joined: Mar 2010
Posts: 943
Likes: 159
From: Brighton Mi
This is NOT a paint issue. This is a bumper fitment issue. It will continue to happen until someone does the simple job adjusting the bumper down a little by using the bolts at the headlight.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
What is happening is the panels are flexing and rubbing on each other. It's an easy adjustment, I had to do it after pulling my bumper off for mods.
Funny thing is I am not stressed. I'll just get some touch up paint and move on.
I think every C7 is prone to this and if the conditions line up you will see it happen. I pressed that part of the bumper and noticed it moved a bit so I assume that when driving it may occasionally vibrate depending on the wind or other reasons. Eventually, the paint rubs off.
No big deal to me in that location. Paint chips happen anyway, so I simply consider this no biggie. The car is not going to lose 50% of its value due to this.
Thread Starter
Pro
Joined: Jun 2001
Posts: 528
Likes: 146
From: Palmyra NY
Hey Thunder and JGreen, I just noticed that I am having the same paint issue on my 2017 Grand Sport. Can you confirm that you received new painted front bumpers from the factory through your respective Chevy dealers? Do you have the same dealer? My dealer says they have not heard of GM sending new painted bumpers from the factory. Thanks.
Thread Starter
Pro
Joined: Jun 2001
Posts: 528
Likes: 146
From: Palmyra NY
$80k car - 600 miles - touch up paint? No thank you. If this were my 3 year old VW, touch up paint would suffice...but not on a brand new vette that will see less than 1,500 miles annually. I understand it does not hurt the value, or the performance of the car, but I don't want to explain to people why my brand new vette has a blob of touch up paint in an area that is not likely to be from a stone chip. Personal preference...
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Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
Hey Thunder and JGreen, I just noticed that I am having the same paint issue on my 2017 Grand Sport. Can you confirm that you received new painted front bumpers from the factory through your respective Chevy dealers? Do you have the same dealer? My dealer says they have not heard of GM sending new painted bumpers from the factory. Thanks.
This is why i bought from Mike Furman, got a problem? He gets it fixed. And the local service manager at paramus took care of me even though I didn't buy the car there.
I picked it up yesterday, looks great.
Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
Now all of that being said, if you don't trust the local body shop that your dealer uses that's another consideration.
Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
Heel & Toe
Joined: Mar 2017
Posts: 21
Likes: 4
From: Southeastern PA
yes, i got a new factory painted fascia through my dealer and no we dont have the same dealer. Tell your dealer to submit a **** case. This issue is well known at GM/Chevy and they'll send a new factory painted fascia.
This is why i bought from Mike Furman, got a problem? He gets it fixed. And the local service manager at paramus took care of me even though I didn't buy the car there.
I picked it up yesterday, looks great.
This is why i bought from Mike Furman, got a problem? He gets it fixed. And the local service manager at paramus took care of me even though I didn't buy the car there.
I picked it up yesterday, looks great.
Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
**** Service Parts Assistance
Center
When a part is on backorder and the part is needed, **** will conduct
an extensive search for the part across the United States.
Center
When a part is on backorder and the part is needed, **** will conduct
an extensive search for the part across the United States.
Last edited by Thunder22; Jun 29, 2017 at 02:17 PM.
Advanced
Joined: Feb 2017
Posts: 70
Likes: 48
From: Spring Texas
yes, i got a new factory painted fascia through my dealer and no we dont have the same dealer. Tell your dealer to submit a **** case. This issue is well known at GM/Chevy and they'll send a new factory painted fascia.
This is why i bought from Mike Furman, got a problem? He gets it fixed. And the local service manager at paramus took care of me even though I didn't buy the car there.
I picked it up yesterday, looks great.
This is why i bought from Mike Furman, got a problem? He gets it fixed. And the local service manager at paramus took care of me even though I didn't buy the car there.
I picked it up yesterday, looks great.
Went to my dealership back then, and they said all they could do was send it to the body shop for touch-up. I declined.
After seeing this, and other related threads, I decided to go back to the dealership this morning. I was told they've seen the issue before, but were unaware of any program or option to get pre-painted parts from the factory. I told them of the details from this thread and they said they will get with GM/Chevy and will let me know what they find out. Now i am anxiously waiting for the reply
Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
I've got the same problem on my 2017 Grand Sport. I took delivery the end of January, and now have less than 2000 miles. I first noticed the chipping paint in mid-April.
Went to my dealership back then, and they said all they could do was send it to the body shop for touch-up. I declined.
After seeing this, and other related threads, I decided to go back to the dealership this morning. I was told they've seen the issue before, but were unaware of any program or option to get pre-painted parts from the factory. I told them of the details from this thread and they said they will get with GM/Chevy and will let me know what they find out. Now i am anxiously waiting for the reply
Went to my dealership back then, and they said all they could do was send it to the body shop for touch-up. I declined.
After seeing this, and other related threads, I decided to go back to the dealership this morning. I was told they've seen the issue before, but were unaware of any program or option to get pre-painted parts from the factory. I told them of the details from this thread and they said they will get with GM/Chevy and will let me know what they find out. Now i am anxiously waiting for the reply
I can absolutely confirm that I got a factory painted replacement, 2 of them as a matter of fact, because the first one was damaged in shipping.
The head of Quality Control at Bowling Green is aware of this, tell them that..
Heel & Toe
Joined: Mar 2017
Posts: 21
Likes: 4
From: Southeastern PA
My dealer contacted GM/Bowling Green last week and were told that they are very aware of the paint issue on the 2017 C7s and are currently trying to come up with a solution that will be satisfactory with all parties (owners and GM). Sounds like they may have sent out a few repainted front bumpers but stopped as the requests became more numerous. Hopefully all will be handled appropriately and GM will take care of the issue.
Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
My dealer contacted GM/Bowling Green last week and were told that they are very aware of the paint issue on the 2017 C7s and are currently trying to come up with a solution that will be satisfactory with all parties (owners and GM). Sounds like they may have sent out a few repainted front bumpers but stopped as the requests became more numerous. Hopefully all will be handled appropriately and GM will take care of the issue.
If they truly have stopped, that's unfortunate for those who still have a problem.
Advanced
Joined: Feb 2017
Posts: 70
Likes: 48
From: Spring Texas
I've got the same problem on my 2017 Grand Sport. I took delivery the end of January, and now have less than 2000 miles. I first noticed the chipping paint in mid-April.
Went to my dealership back then, and they said all they could do was send it to the body shop for touch-up. I declined.
After seeing this, and other related threads, I decided to go back to the dealership this morning. I was told they've seen the issue before, but were unaware of any program or option to get pre-painted parts from the factory. I told them of the details from this thread and they said they will get with GM/Chevy and will let me know what they find out. Now i am anxiously waiting for the reply
Went to my dealership back then, and they said all they could do was send it to the body shop for touch-up. I declined.
After seeing this, and other related threads, I decided to go back to the dealership this morning. I was told they've seen the issue before, but were unaware of any program or option to get pre-painted parts from the factory. I told them of the details from this thread and they said they will get with GM/Chevy and will let me know what they find out. Now i am anxiously waiting for the reply
I once again I mentioned this thread and that others were getting this done for them.
He said he would be glad to track it down further, but could I get him any contacts within GM or Chevy that helped you guys.
So, the ask is: would any of you that had success getting a replacement, pre-painted fascia, mind PM'ing me with the name and contact info of who you worked with. I'll pass it on to the body shop manager. Thanks in advance!
Team Owner
Joined: May 2004
Posts: 31,791
Likes: 2,415
From: DFW/Long Island
Latest update: I contacted the body shop manager at the dealership on Friday, as I hadn't heard back from anyone all week. He spoke with his GM rep and was told there was no such program to provide pre-painted fascias.
I once again I mentioned this thread and that others were getting this done for them.
He said he would be glad to track it down further, but could I get him any contacts within GM or Chevy that helped you guys.
So, the ask is: would any of you that had success getting a replacement, pre-painted fascia, mind PM'ing me with the name and contact info of who you worked with. I'll pass it on to the body shop manager. Thanks in advance!
I once again I mentioned this thread and that others were getting this done for them.
He said he would be glad to track it down further, but could I get him any contacts within GM or Chevy that helped you guys.
So, the ask is: would any of you that had success getting a replacement, pre-painted fascia, mind PM'ing me with the name and contact info of who you worked with. I'll pass it on to the body shop manager. Thanks in advance!
Good luck, I hope they don't jerk you around.