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New crate engine is now a steam engine....bad problem...

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Old Mar 13, 2006 | 12:27 AM
  #641  
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Totally marking my spot here.

I'm also curious, you going to go for a refund or accept the replacement? I'd want a refund and would have an engine built locally, or would build it myself. I've a classmate with a '72 GMC Truck that he put a 383 stroker in. He built the whole thing himself, cost like $5000 for all of the parts, and that was him building it. I think I could spend just a touch more and build a 427 or 454 and do even more power.
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Old Mar 13, 2006 | 12:54 AM
  #642  
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I would say refund all the way, IMO.
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Old Mar 13, 2006 | 05:51 AM
  #643  
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Geeeez, at midnight I started reading this thread with the idea of A beer and then off to bed. 5 beers later and almost 3 am, and I finished this book of a thread, and I skipped a few pages to get to the,what I thought would be the end. I wished there was something I could do to help, but there is not. I am fresh out of short blocks. I, like so many others here are with you, and wish you luck, and feel your pain. If nothing else, I think you might have the all-time record of starting a post, with the highest view counts. Great, now I have to have beer number 6 just so I might forget this problem, and be able to sleep. I like so many others that have posted, and have not, want to see how this turns out. You might consider making this a sitcom/reality show, think of the engine you could have with the proceeds. Take care, and best wishes, Randy
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Old Mar 13, 2006 | 06:33 AM
  #644  
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I also sent this to blueprint motors.


I was thinking of going with one of your engines for my 85 vette. After reading this thread, I think I will look else where. Your customer service is a nightmare, and I am glad I am not in his shoes. Randy

http://forums.corvetteforum.com/show...0&page=1&pp=75

I am going to look for a local shop.

Randy

P.S. Anyone that was thinking of buying from them should take the time to let them know they are losing business.
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Old Mar 13, 2006 | 08:05 AM
  #645  
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I think if the poster wanted them to have this link he would have sent it himself. Im not sure you did him any favors here.
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Old Mar 13, 2006 | 08:35 AM
  #646  
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Originally Posted by bahamasair
I think if the poster wanted them to have this link he would have sent it himself. Im not sure you did him any favors here.
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Old Mar 13, 2006 | 08:40 AM
  #647  
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Originally Posted by JustForFun
(Shouldn't have skipped those pages!)
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Old Mar 13, 2006 | 10:11 AM
  #648  
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Originally Posted by Batsy74
(Shouldn't have skipped those pages!)
You may have just screwed the pooch. Not a smart move. If he wanted us to email them, maybe he would have said so. Maybe one to many beers??
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Old Mar 13, 2006 | 10:45 AM
  #649  
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No biggie on the email with link. They probably already know about it anyway.

Taking the motor down to the machine shop after lunch. The owner said he would take a quick look, but probably couldn't get to it right away. I'll let you guys know later this afternoon what the preliminary inspection reveals.
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Old Mar 13, 2006 | 10:49 AM
  #650  
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Originally Posted by MsVetteMan
No biggie on the email with link. They probably already know about it anyway.

Taking the motor down to the machine shop after lunch. The owner said he would take a quick look, but probably couldn't get to it right away. I'll let you guys know later this afternoon what the preliminary inspection reveals.
You're probably right. They have probably been searching the net for the thread anyway. I think all it could do is help. At this point, it they don't do anything, they will lose the business of everyone at the forum, and everyone that forum members talk to.

However, if they make this thing right, they have a golden opportunity to come clean and tighten their quality control with their subcontractors. That may convince forum members to give them a second look.
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Old Mar 13, 2006 | 11:01 AM
  #651  
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Originally Posted by MsVetteMan
No biggie on the email with link. They probably already know about it anyway.

Taking the motor down to the machine shop after lunch. The owner said he would take a quick look, but probably couldn't get to it right away. I'll let you guys know later this afternoon what the preliminary inspection reveals.

ohhh, the suspense!!!
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Old Mar 13, 2006 | 11:21 AM
  #652  
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Originally Posted by corvetteatv7
I would say refund all the way, IMO.


I agree why take a chance on anther bad one
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Old Mar 13, 2006 | 12:21 PM
  #653  
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Well cats outa the bag. Just got a call from blueprints product manager reviewing my issues. He said a potential customer called and said they weren't buying a motor he was considering getting from them because of what they read on this forum. Personally, I don't believe it.

Anyway, we had a long conversation, and he basically said they will do what is right. He asked me for the link to this, and I tolk him I wasn't going to reveal it at this time. Went into a good discussion about damage control however.

I'm sure the next thing they will do is start pressuring the board owner to remove this thread, or they will seek legal action. So if this thread goes bye bye, you will know why.

At this point in time this is not a bashing string of blueprint engines. This is open and honest discussion concerning one of their motors, and the events surrounding the damage. Hopefully it will continue to be here for a long time.

Gotta grab some lunch and take mile 20 minute journey into the city to further this investigation......I feel like I'm part of a crime scene unit!!

To wrap things up, I'm not mad or Angry with blueprint at this point. I'm just severely dissapointed. Their customer service has been very good so far, and I expect they will do the "right" thing regardless of the influence of the board or message thread.
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Old Mar 13, 2006 | 12:24 PM
  #654  
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Nothing illegal going on here. It's all
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Old Mar 13, 2006 | 12:31 PM
  #655  
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Originally Posted by dgruenke
Nothing illegal going on here. It's all
Amen to that....

Sure is educational given ideas about cause though...some theory..some experienced....
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Old Mar 13, 2006 | 12:58 PM
  #656  
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Good to here it!!! They better do whats right. If it were my company you where dealing with you would already have a new motor in your car...
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Old Mar 13, 2006 | 01:54 PM
  #657  
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Email I received this morning.

Randy:

I assume that if you have read the forum that you understand that he is just
telling about the situation that has happened to him. In no way is he upset
about what has happened because he understands just like I do that is why we
have a warranty on these engines. I wish you would take the time to re look
at the situation and before you purchase why not wait until you see the out
come of this bad situation. It is my goal that when we have a bad situation
like this that the customer walk away saying that wasn't that bad.

Just wanted to voice some reason here. Things do happen and I am proud of
the way that we handle these things.

Thanks

Keith Kirk
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Old Mar 13, 2006 | 02:12 PM
  #658  
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They're taking this seriously, which is good for MsVetteMan. I can't say that I fault them for how they're handling this. They've been pretty responsive, and I can't see giving a refund or replacement without seeing the motor first. So, I give them an "A" for customer service, but the jury is still out on their grade for engine quality. Hope to hear the 3rd party verdict soon.
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Old Mar 13, 2006 | 02:20 PM
  #659  
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26,000 plus reads... OUCH! I don't believe I have seen this much traffic since MERLIN....
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Old Mar 13, 2006 | 02:25 PM
  #660  
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I think they will do whats right, it is in there best intrest. Ounce of prevention is wourth a pound of cure, no company wants bad pr and hopefully after going through the motions all we be well. An engine cost alot less than the potential damage thet could be sustained. I always take care of my customers but always go over the situation first to make sure I am not being had.

No one should email or call the company and say they are not going to purchase the product for two reasons

1.) the company is going to become defensive and give this guy a hard time about his claim.

2.) no one yet really knows what is going to happen with this, so dont be to quick to judge.

Good luck MSVETTE
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