GM Nav Disk Update
Melting Slicks
Joined: Feb 2007
Posts: 3,488
Likes: 0
Hmm, I've got an 07, had to call them to get my first update disk [2008], and now they are asking for $199.00 for the second [2009]. Never recieved a post card from them ever regarding the Nav disk, but I seem to get the catalogs just fine.
Per the web site:
"Subscription GM is pleased to offer a subscription program including all new North American 2006 and 2007 model year GM vehicles (excluding Saab) with factory installed navigation systems. Owners of qualified GM vehicles will receive two (2) free update discs for the navigation system on your first and second anniversary. If your vehicle was purchased in 2006 you have until December 31, 2008 to take advantage of this offer. If your vehicle was purchased in 2007 the offer will expire on December 31, 2009.
To get your subscription disc update, you will receive a postcard mailing shortly before the one-year and two-year anniversaries of the purchase date of your qualifying vehicle purchase or lease. Both disc updates come to you completely free of charge as part of the value of owning a GM vehicle. "
Per the web site:
"Subscription GM is pleased to offer a subscription program including all new North American 2006 and 2007 model year GM vehicles (excluding Saab) with factory installed navigation systems. Owners of qualified GM vehicles will receive two (2) free update discs for the navigation system on your first and second anniversary. If your vehicle was purchased in 2006 you have until December 31, 2008 to take advantage of this offer. If your vehicle was purchased in 2007 the offer will expire on December 31, 2009.
To get your subscription disc update, you will receive a postcard mailing shortly before the one-year and two-year anniversaries of the purchase date of your qualifying vehicle purchase or lease. Both disc updates come to you completely free of charge as part of the value of owning a GM vehicle. "
I just checked GM's NAV web site and they want me to send the $199 for my v5 disks. It was my understanding when I bought the car that I would get two free annual updates (to v4 and v5).
I've never received a post card from GM announcing an update was available. If I hadn't logged onto the web site tonight I wouldn't have learned that those who purchased 2007 models in calendar year 2006 have until December 31 to request their v5 update. After that the upgrade isn't free.
I've never received a post card from GM announcing an update was available. If I hadn't logged onto the web site tonight I wouldn't have learned that those who purchased 2007 models in calendar year 2006 have until December 31 to request their v5 update. After that the upgrade isn't free.
I did get a notification card for my early (July '06) built '07 and it has the December 31, 2008 deadline printed on it in 4 different places. The ironic part is that the card also has a huge title that reads "Now Available for Immediate Shipping!" stretching across the top and my order status has been "backordered" since October.
Le Mans Master
Joined: Feb 2007
Posts: 8,514
Likes: 235
From: Currently somewhere in IL,IN,KY,TN,MO,AR,MS,AL, or FL
I ordered 10/26 and it still says backordered. 
Melting Slicks
Joined: Aug 2006
Posts: 2,409
Likes: 129
From: Fairview Heights IL
I don't know about the rest of you folks, but for me the credibility of "QC testing" as the excuse for the delivery delay on v5 disks now ranks below Gov. Blagojevich's popularity.
If there are any GM insiders reading this, I would ask that they tell their BUDCO.com buddies that they'd better start sending out backordered updates before somebody -- and I'm not saying who -- files a consumer complaint with their state Attorney General.
If there are any GM insiders reading this, I would ask that they tell their BUDCO.com buddies that they'd better start sending out backordered updates before somebody -- and I'm not saying who -- files a consumer complaint with their state Attorney General.
Melting Slicks
Joined: Aug 2006
Posts: 2,409
Likes: 129
From: Fairview Heights IL
In an attempt to encourage/motivate GM and BUDCO.COM to get off their butts and start fulfilling backordered v5 NAV disk updates, I just submitted the following Comment to GMNAVDISC.COM:
I'm building a consumer complaint case file for Illinois Attorney General Lisa Madigan. She's been my pick for pit bull with lipstick since 2002.
MONTVALEGOLF: You're right. hehehe.
Request a detailed update to the current "BACKORDERED" status of my order. Be advised that, if warranted, I will forward copies of all correspondence in this matter to the Illinois Office of the Attorney General, so an automated acknowledgment of receipt of this request would be seen as unresponsive.
On 12/09/2008 at 3:58PM ZPARKS told me "It may take 2-3 weeks before it ships." Today is three weeks and one day later, and according to the GMNAVDISC.COM web site the status of my order is still "BACKORDERED".
At the present time there are 19 members of the Corvette Forum (http://forums.corvetteforum.com/c6-c...post1568389805) who report their NAV v5 updates are also in "BACKORDERED" status. Their original orders date back to August 2008. One member who placed his order his four weeks ago received his yesterday.
MEMBER DISK ORDER DATE
johnodrake Sep 2008
Kreuzen unk
gota07 Oct 2008
dgrant3830 Nov 2008
BigSlik unk
eboggs_jkvl Dec 2008
JVM225 Dec 2008
keith5 Aug 2008
DZeckhausen Dec 2008
Fredro_Starr Sep 2008
Unsprung Dec 2008
Lawdogg Aug 2008
gsport Sep 2008
rm50 Aug 2008
jmagilto Dec 2008
Childzplay Dec 2008
fjrgary unk
Wingrider Dec 2008 Rx'd 12/30/2008 - 4 weeks after order
FortMorganAL Oct 2008
MA Z06 Aug 2008
In his post to the Corvette Forum on 12/09/2008, Unsprung states the GMNAVDISK.COM representative he spoke with told him "The navigation disc provider is now conducting quality assurance tests on these discs, and as soon as this process is completed, discs will be shipped."
In his post on 12/26/2008 CorvetteTrev states he was told "they're testing the disks to ensure proper functionallity." [sic]
It is clear from these postings that both GM and BUDCO.COM (d.b.a. GMNAVDISC.COM) (a) know they can't fulfill current orders, and (b) they are deliberately trying to conceal that fact.
Request full status update NLT Jan 5.
On 12/09/2008 at 3:58PM ZPARKS told me "It may take 2-3 weeks before it ships." Today is three weeks and one day later, and according to the GMNAVDISC.COM web site the status of my order is still "BACKORDERED".
At the present time there are 19 members of the Corvette Forum (http://forums.corvetteforum.com/c6-c...post1568389805) who report their NAV v5 updates are also in "BACKORDERED" status. Their original orders date back to August 2008. One member who placed his order his four weeks ago received his yesterday.
MEMBER DISK ORDER DATE
johnodrake Sep 2008
Kreuzen unk
gota07 Oct 2008
dgrant3830 Nov 2008
BigSlik unk
eboggs_jkvl Dec 2008
JVM225 Dec 2008
keith5 Aug 2008
DZeckhausen Dec 2008
Fredro_Starr Sep 2008
Unsprung Dec 2008
Lawdogg Aug 2008
gsport Sep 2008
rm50 Aug 2008
jmagilto Dec 2008
Childzplay Dec 2008
fjrgary unk
Wingrider Dec 2008 Rx'd 12/30/2008 - 4 weeks after order
FortMorganAL Oct 2008
MA Z06 Aug 2008
In his post to the Corvette Forum on 12/09/2008, Unsprung states the GMNAVDISK.COM representative he spoke with told him "The navigation disc provider is now conducting quality assurance tests on these discs, and as soon as this process is completed, discs will be shipped."
In his post on 12/26/2008 CorvetteTrev states he was told "they're testing the disks to ensure proper functionallity." [sic]
It is clear from these postings that both GM and BUDCO.COM (d.b.a. GMNAVDISC.COM) (a) know they can't fulfill current orders, and (b) they are deliberately trying to conceal that fact.
Request full status update NLT Jan 5.
I'm building a consumer complaint case file for Illinois Attorney General Lisa Madigan. She's been my pick for pit bull with lipstick since 2002.
MONTVALEGOLF: You're right. hehehe.
Burning Brakes
Joined: May 2005
Posts: 947
Likes: 0
From: MS
Le Mans Master
Joined: Feb 2007
Posts: 8,514
Likes: 235
From: Currently somewhere in IL,IN,KY,TN,MO,AR,MS,AL, or FL
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Le Mans Master
Joined: May 2005
Posts: 5,865
Likes: 2
From: Hope, Arkansas - '07 LMB Coupe
Cruise-In VIII Veteran
Eritosthenes, PM me if this ends up requiring more contact info than what is displayed in our profiles. They may want to have real names, VINs, etc. if any legal action is to take place.
Racer
Joined: Aug 2006
Posts: 293
Likes: 1
From: Bayside, NY & Lake Worth, FL
In an attempt to encourage/motivate GM and BUDCO.COM to get off their butts and start fulfilling backordered v5 NAV disk updates, I just submitted the following Comment to GMNAVDISC.COM:
I'm building a consumer complaint case file for Illinois Attorney General Lisa Madigan. She's been my pick for pit bull with lipstick since 2002.
MONTVALEGOLF: You're right. hehehe.
Request a detailed update to the current "BACKORDERED" status of my order. Be advised that, if warranted, I will forward copies of all correspondence in this matter to the Illinois Office of the Attorney General, so an automated acknowledgment of receipt of this request would be seen as unresponsive.
On 12/09/2008 at 3:58PM ZPARKS told me "It may take 2-3 weeks before it ships." Today is three weeks and one day later, and according to the GMNAVDISC.COM web site the status of my order is still "BACKORDERED".
At the present time there are 19 members of the Corvette Forum (http://forums.corvetteforum.com/c6-c...post1568389805) who report their NAV v5 updates are also in "BACKORDERED" status. Their original orders date back to August 2008. One member who placed his order his four weeks ago received his yesterday.
MEMBER DISK ORDER DATE
johnodrake Sep 2008
Kreuzen unk
gota07 Oct 2008
dgrant3830 Nov 2008
BigSlik unk
eboggs_jkvl Dec 2008
JVM225 Dec 2008
keith5 Aug 2008
DZeckhausen Dec 2008
Fredro_Starr Sep 2008
Unsprung Dec 2008
Lawdogg Aug 2008
gsport Sep 2008
rm50 Aug 2008
jmagilto Dec 2008
Childzplay Dec 2008
fjrgary unk
Wingrider Dec 2008 Rx'd 12/30/2008 - 4 weeks after order
FortMorganAL Oct 2008
MA Z06 Aug 2008
In his post to the Corvette Forum on 12/09/2008, Unsprung states the GMNAVDISK.COM representative he spoke with told him "The navigation disc provider is now conducting quality assurance tests on these discs, and as soon as this process is completed, discs will be shipped."
In his post on 12/26/2008 CorvetteTrev states he was told "they're testing the disks to ensure proper functionallity." [sic]
It is clear from these postings that both GM and BUDCO.COM (d.b.a. GMNAVDISC.COM) (a) know they can't fulfill current orders, and (b) they are deliberately trying to conceal that fact.
Request full status update NLT Jan 5.
On 12/09/2008 at 3:58PM ZPARKS told me "It may take 2-3 weeks before it ships." Today is three weeks and one day later, and according to the GMNAVDISC.COM web site the status of my order is still "BACKORDERED".
At the present time there are 19 members of the Corvette Forum (http://forums.corvetteforum.com/c6-c...post1568389805) who report their NAV v5 updates are also in "BACKORDERED" status. Their original orders date back to August 2008. One member who placed his order his four weeks ago received his yesterday.
MEMBER DISK ORDER DATE
johnodrake Sep 2008
Kreuzen unk
gota07 Oct 2008
dgrant3830 Nov 2008
BigSlik unk
eboggs_jkvl Dec 2008
JVM225 Dec 2008
keith5 Aug 2008
DZeckhausen Dec 2008
Fredro_Starr Sep 2008
Unsprung Dec 2008
Lawdogg Aug 2008
gsport Sep 2008
rm50 Aug 2008
jmagilto Dec 2008
Childzplay Dec 2008
fjrgary unk
Wingrider Dec 2008 Rx'd 12/30/2008 - 4 weeks after order
FortMorganAL Oct 2008
MA Z06 Aug 2008
In his post to the Corvette Forum on 12/09/2008, Unsprung states the GMNAVDISK.COM representative he spoke with told him "The navigation disc provider is now conducting quality assurance tests on these discs, and as soon as this process is completed, discs will be shipped."
In his post on 12/26/2008 CorvetteTrev states he was told "they're testing the disks to ensure proper functionallity." [sic]
It is clear from these postings that both GM and BUDCO.COM (d.b.a. GMNAVDISC.COM) (a) know they can't fulfill current orders, and (b) they are deliberately trying to conceal that fact.
Request full status update NLT Jan 5.
I'm building a consumer complaint case file for Illinois Attorney General Lisa Madigan. She's been my pick for pit bull with lipstick since 2002.
MONTVALEGOLF: You're right. hehehe.
Burning Brakes
Joined: Dec 2004
Posts: 793
Likes: 0
From: Wheaton Illinois
At the present time there are 19 members of the Corvette Forum (http://forums.corvetteforum.com/c6-c...post1568389805) who report their NAV v5 updates are also in "BACKORDERED" status. Their original orders date back to August 2008. One member who placed his order his four weeks ago received his yesterday.
MEMBER DISK ORDER DATE
johnodrake Sep 2008
Kreuzen unk
gota07 Oct 2008
dgrant3830 Nov 2008
BigSlik unk
eboggs_jkvl Dec 2008
JVM225 Dec 2008
keith5 Aug 2008
DZeckhausen Dec 2008
Fredro_Starr Sep 2008
Unsprung Dec 2008
Lawdogg Aug 2008
gsport Sep 2008
rm50 Aug 2008
jmagilto Dec 2008
Childzplay Dec 2008
fjrgary unk
Wingrider Dec 2008 Rx'd 12/30/2008 - 4 weeks after order
FortMorganAL Oct 2008
MA Z06 Aug 2008
In his post to the Corvette Forum on 12/09/2008, Unsprung states the GMNAVDISK.COM representative he spoke with told him "The navigation disc provider is now conducting quality assurance tests on these discs, and as soon as this process is completed, discs will be shipped."
In his post on 12/26/2008 CorvetteTrev states he was told "they're testing the disks to ensure proper functionallity." [sic]
It is clear from these postings that both GM and BUDCO.COM (d.b.a. GMNAVDISC.COM) (a) know they can't fulfill current orders, and (b) they are deliberately trying to conceal that fact.
Request full status update NLT Jan 5.[/INDENT][/COLOR]
I'm building a consumer complaint case file for Illinois Attorney General Lisa Madigan. She's been my pick for pit bull with lipstick since 2002.
MONTVALEGOLF: You're right. hehehe.[/QUOTE]
Note the correction. If you look at my posts, I did NOT receive my new disks four weeks after I ordered it. I got it within FOUR DAYS. No, I do not have an explanation. (Clean living perhaps?)
MEMBER DISK ORDER DATE
johnodrake Sep 2008
Kreuzen unk
gota07 Oct 2008
dgrant3830 Nov 2008
BigSlik unk
eboggs_jkvl Dec 2008
JVM225 Dec 2008
keith5 Aug 2008
DZeckhausen Dec 2008
Fredro_Starr Sep 2008
Unsprung Dec 2008
Lawdogg Aug 2008
gsport Sep 2008
rm50 Aug 2008
jmagilto Dec 2008
Childzplay Dec 2008
fjrgary unk
Wingrider Dec 2008 Rx'd 12/30/2008 - 4 weeks after order
FortMorganAL Oct 2008
MA Z06 Aug 2008
In his post to the Corvette Forum on 12/09/2008, Unsprung states the GMNAVDISK.COM representative he spoke with told him "The navigation disc provider is now conducting quality assurance tests on these discs, and as soon as this process is completed, discs will be shipped."
In his post on 12/26/2008 CorvetteTrev states he was told "they're testing the disks to ensure proper functionallity." [sic]
It is clear from these postings that both GM and BUDCO.COM (d.b.a. GMNAVDISC.COM) (a) know they can't fulfill current orders, and (b) they are deliberately trying to conceal that fact.
Request full status update NLT Jan 5.[/INDENT][/COLOR]
I'm building a consumer complaint case file for Illinois Attorney General Lisa Madigan. She's been my pick for pit bull with lipstick since 2002.
MONTVALEGOLF: You're right. hehehe.
[/QUOTE]Note the correction. If you look at my posts, I did NOT receive my new disks four weeks after I ordered it. I got it within FOUR DAYS. No, I do not have an explanation. (Clean living perhaps?)
CF Senior Member
Joined: May 2005
Posts: 3,262
Likes: 21
From: Palm City Florida
A friend of mine has been using Version 3 while waiting for months to receive his free upgrade to Version 5. In the mean time, I burned a copy of Version 4 for him. I figured he waited long enough and this would hold him for awhile. It makes you wonder, how long before these units become obsolete? Could Version 5 be the last release we will ever see?
