View Poll Results: Did you take action?
Yes, I think its the right thing to do!
328
68.62%
No, I haven't the time for this.
150
31.38%
Voters: 478. You may not vote on this poll
Service Active Handling - Consumer Action
Le Mans Master
Joined: Jan 2009
Posts: 6,113
Likes: 8
From: Pottsboro; Sometimes Dallas Texas
St. Jude Donor '12
This is in my opinion the way to get spit done.
I have filled out the ODI contact form and have filled out the formal complaint form.
In short i hope this helps solve the problem/s with ah system failures,It wont get my 4500 mile 2lz Dsom z06 back but more importantly it could save lives and other property.
Thanks for donating your time to this.I as well as others im sure THANK YOU. Ian Cote
I have filled out the ODI contact form and have filled out the formal complaint form.
In short i hope this helps solve the problem/s with ah system failures,It wont get my 4500 mile 2lz Dsom z06 back but more importantly it could save lives and other property.
Thanks for donating your time to this.I as well as others im sure THANK YOU. Ian Cote
What happened to your 'Z' ??
Racer
Joined: Jan 2009
Posts: 321
Likes: 2
From: Southern NH
He was on an off ramp at about 35mph (I've easily taken this particular ramp at 70mph in my Z51, so his speed was not an issue at all). He traveled around a corner portion and the ramp straightened back out. As he straightened the wheel, the right front brake locked up unexpectedly pulling the car hard right. It went over a small curb then the front of the Z hit a small tree stump which was just enough to send it rolling over a couple times.
Everyone was fine, Z06 was totalled, and I just think (even though very capable of doing so) he had no desire to buy it back from the insurance company and repair it. With all this uncertainty... would you? or would you just take the cash for the value of the car and think about your next ride?
I didn't know how frequently he was checking in to this forum, so I figured I'd chime in here.
Everyone was fine, Z06 was totalled, and I just think (even though very capable of doing so) he had no desire to buy it back from the insurance company and repair it. With all this uncertainty... would you? or would you just take the cash for the value of the car and think about your next ride?
I didn't know how frequently he was checking in to this forum, so I figured I'd chime in here.
Cruising
Joined: Jul 2010
Posts: 10
Likes: 0
From: Riverside CA
My 06 Vette has had the service active handling light come on several times & every time I take it in it seems like they just temporarily fix the problem because it continues to pop up. This last time it turned on it went away on it's own & I just gave up on it. Should I go back & have them service it AGAIN & if so is there anything I should mention to them that might help get the problem resolved once & for all????
Pro
Joined: Mar 2008
Posts: 620
Likes: 3
From: Harwood Heights IL
Had the recall performed on Friday and the light still came up today
looks like this recall is pretty worthless
I want an hour of my life back for the trip to the dealer GM
Let me know when you have a real fix
Also to the original poster of the POLL, you should have a section for those of us that did the recall and problem still occurs
looks like this recall is pretty worthless
I want an hour of my life back for the trip to the dealer GM
Let me know when you have a real fix
Also to the original poster of the POLL, you should have a section for those of us that did the recall and problem still occurs
Intermediate
Joined: Dec 2009
Posts: 32
Likes: 0
From: San Diego California
Had the recall performed on Friday and the light still came up today
looks like this recall is pretty worthless
I want an hour of my life back for the trip to the dealer GM
Let me know when you have a real fix
Also to the original poster of the POLL, you should have a section for those of us that did the recall and problem still occurs
looks like this recall is pretty worthless
I want an hour of my life back for the trip to the dealer GM
Let me know when you have a real fix
Also to the original poster of the POLL, you should have a section for those of us that did the recall and problem still occurs
Pro
Joined: Mar 2008
Posts: 620
Likes: 3
From: Harwood Heights IL
I don't know if this helps but I had the same issue and almost crashed after the recall work was preformed so I brought it back in to the dealership and had them replace the steering wheel sensor and have not had an issue yet but it has only been a week but I will keep you updated. The recall is pointless if you are already experiencing the SAH light come on its to late it is already frayed or cracked so putting a clip on just keeps it from getting worse, just my .02
Intermediate
Joined: Dec 2009
Posts: 32
Likes: 0
From: San Diego California
Ya it is, but I would just politely ;-) let them know that if they didnt fix it that they should expect to see a nice little lawsuit when you wreck your car because of that. Usually they can do a good faith replacement through GM not the dealership. Good luck let me know what happens
Heel & Toe
Joined: Sep 2008
Posts: 22
Likes: 0
Had the recall performed on Friday and the light still came up today
looks like this recall is pretty worthless
I want an hour of my life back for the trip to the dealer GM
Let me know when you have a real fix
Also to the original poster of the POLL, you should have a section for those of us that did the recall and problem still occurs
looks like this recall is pretty worthless
I want an hour of my life back for the trip to the dealer GM
Let me know when you have a real fix
Also to the original poster of the POLL, you should have a section for those of us that did the recall and problem still occurs
Same here. Did the recall fix and still have the same issue.
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Verdad Gallardo
Instructor
Joined: May 2010
Posts: 144
Likes: 0
He is a very good dude - always trying to help out. I know for a fact he went back and forth directly with the NTHSA Principal Investigator, Steve McHenry during this whole thing. He showed me all the emails he had sent from each individual on CF that contacted him. A personal crusade for our safety
Link of the completed study: http://nhthqnwws112.odi.nhtsa.dot.go...09002-3573.PDF
Instructor
Joined: Feb 2010
Posts: 235
Likes: 11
From: Portland OR
Answers to a couple of questions
Here are answers to a couple of questions I came across in reviewing this long -- and informative -- thread:
1. Yes, '09's are affected. (Mine is a 2009 3LZ C6Z) I get two messages: "Service Active Handling" and "Service Traction Control."
2. Yes, I drive with the wheel fully extended. While I leave it fully extended (no cycling in and out), I do use the manual tilt when exiting the vehicle.
Also, I note that once the message comes on you cannot fully defeat the system. But, if you're quick, you can. Before the message comes on, turn off AH and TC, which then puts you in Comp Mode, hold for another 5 sec. (seems longer) and then all is off -- no more messages until restarted.
I'm notifying NTSB and seeing my dealer for the TSB repair.
Thanks to all for their diligence and excellent reporting.
Andy
1. Yes, '09's are affected. (Mine is a 2009 3LZ C6Z) I get two messages: "Service Active Handling" and "Service Traction Control."
2. Yes, I drive with the wheel fully extended. While I leave it fully extended (no cycling in and out), I do use the manual tilt when exiting the vehicle.
Also, I note that once the message comes on you cannot fully defeat the system. But, if you're quick, you can. Before the message comes on, turn off AH and TC, which then puts you in Comp Mode, hold for another 5 sec. (seems longer) and then all is off -- no more messages until restarted.
I'm notifying NTSB and seeing my dealer for the TSB repair.
Thanks to all for their diligence and excellent reporting.
Andy
Advanced
Joined: Aug 2009
Posts: 84
Likes: 4
NVL AV8R (Tony),
Thanks for your post above with pictures!
My Service AH light came on last week, so I started reading up about it on the forum. I read many post, and still wasn't sure if I wanted to try this. My Z was built in March 2006, so it's not covered under the recall.
My plug into the steering wheel positioner switch (SWPS) is different than what you show. The orange clip you show would not work with the plug style I have....this is probably why my car wasn't covered under the recall, cause they changed the plug.
Apparently, my plug had just come loose, and I pushed it further in, and it snapped into place. Ths Service AH light is now off.
Thanks!
Thanks for your post above with pictures!
My Service AH light came on last week, so I started reading up about it on the forum. I read many post, and still wasn't sure if I wanted to try this. My Z was built in March 2006, so it's not covered under the recall.
My plug into the steering wheel positioner switch (SWPS) is different than what you show. The orange clip you show would not work with the plug style I have....this is probably why my car wasn't covered under the recall, cause they changed the plug.
Apparently, my plug had just come loose, and I pushed it further in, and it snapped into place. Ths Service AH light is now off.
Thanks!
At this point, I think people having issues, just DO IT YOURSELF. Stop relying on GM or some ****ty dealership to fix it because obviously they are not doing a very good job, regardless of warranty or recall. Better safe than sorry.
Good luck
T
Heel & Toe
Joined: May 2010
Posts: 20
Likes: 0
"Service Active Handling"
2007 Coupe with 25,000 miles.
I had the "Service Active Handling" message appear while I was on a long road trip. The warning would come on intermittently. I called the dealer's Corvette guy and he told me to bring it in for a scan when it again appeared. (I always drive with the traction control on.) Shortly after this I was driving in a down pour and started to pass a truck and as I got beside him the spray was limiting my visibility so I stepped down on the accelerator and one (?) rear wheel broke loose causing the rear of the car to start moving sideways. I quickly recovered with no further incidents occurring.
I took the car to the dealer and they quickly found the problem: the cable connected to the steering wheel sensor(s) was pulled loose and a new cable clamp (specified in a factory alert?) was installed. Note: my car does have a telescoping wheel.
Just returned from a 4,900 mile trip from Oregon to Fairbanks with no
problems with the traction control or any other part of the car. Cor vettes are wonderful touring cars: comfortable, economical and fun to drive.
I had the "Service Active Handling" message appear while I was on a long road trip. The warning would come on intermittently. I called the dealer's Corvette guy and he told me to bring it in for a scan when it again appeared. (I always drive with the traction control on.) Shortly after this I was driving in a down pour and started to pass a truck and as I got beside him the spray was limiting my visibility so I stepped down on the accelerator and one (?) rear wheel broke loose causing the rear of the car to start moving sideways. I quickly recovered with no further incidents occurring.
I took the car to the dealer and they quickly found the problem: the cable connected to the steering wheel sensor(s) was pulled loose and a new cable clamp (specified in a factory alert?) was installed. Note: my car does have a telescoping wheel.
Just returned from a 4,900 mile trip from Oregon to Fairbanks with no
problems with the traction control or any other part of the car. Cor vettes are wonderful touring cars: comfortable, economical and fun to drive.
Advanced
Joined: Aug 2009
Posts: 84
Likes: 4
2007 Coupe with 25,000 miles.
I had the "Service Active Handling" message appear while I was on a long road trip. The warning would come on intermittently. I called the dealer's Corvette guy and he told me to bring it in for a scan when it again appeared. (I always drive with the traction control on.) Shortly after this I was driving in a down pour and started to pass a truck and as I got beside him the spray was limiting my visibility so I stepped down on the accelerator and one (?) rear wheel broke loose causing the rear of the car to start moving sideways. I quickly recovered with no further incidents occurring.
I took the car to the dealer and they quickly found the problem: the cable connected to the steering wheel sensor(s) was pulled loose and a new cable clamp (specified in a factory alert?) was installed. Note: my car does have a telescoping wheel.
Just returned from a 4,900 mile trip from Oregon to Fairbanks with no
problems with the traction control or any other part of the car. Cor vettes are wonderful touring cars: comfortable, economical and fun to drive.
I had the "Service Active Handling" message appear while I was on a long road trip. The warning would come on intermittently. I called the dealer's Corvette guy and he told me to bring it in for a scan when it again appeared. (I always drive with the traction control on.) Shortly after this I was driving in a down pour and started to pass a truck and as I got beside him the spray was limiting my visibility so I stepped down on the accelerator and one (?) rear wheel broke loose causing the rear of the car to start moving sideways. I quickly recovered with no further incidents occurring.
I took the car to the dealer and they quickly found the problem: the cable connected to the steering wheel sensor(s) was pulled loose and a new cable clamp (specified in a factory alert?) was installed. Note: my car does have a telescoping wheel.
Just returned from a 4,900 mile trip from Oregon to Fairbanks with no
problems with the traction control or any other part of the car. Cor vettes are wonderful touring cars: comfortable, economical and fun to drive.
Good luck
T
Instructor
Joined: Feb 2010
Posts: 235
Likes: 11
From: Portland OR
2009 connector -- photos attached
For 2009 it appears both the sensor and connector are different from prior years in the following respects:
1. The sensor is mounted off center (does not point directly down, but approximately 20º to passenger side;
2. The male end of the connector has six pins rather than four.
3. There is lots of wire -- nothing to pull tight.
Although the connection seems loose to me, wiggling it does not set off the SAH message, so the connector may not be the issue.
I've ordered an Actron scanner, which should be delivered tomorrow. We'll see -- I may have jumped the gun assuming it was the connector, but it seemed like a logical place to start given the history.
Andy
1. The sensor is mounted off center (does not point directly down, but approximately 20º to passenger side;
2. The male end of the connector has six pins rather than four.
3. There is lots of wire -- nothing to pull tight.
Although the connection seems loose to me, wiggling it does not set off the SAH message, so the connector may not be the issue.
I've ordered an Actron scanner, which should be delivered tomorrow. We'll see -- I may have jumped the gun assuming it was the connector, but it seemed like a logical place to start given the history.
Andy
Instructor
Joined: Apr 2010
Posts: 242
Likes: 1
From: Texas
I think this issue isn't confined to 05-08 models.
I drive a 2010 ZR1;
In less than 1500 miles, I started to get the same "Service Active Handling" message on the DIC. I'm not sure if I seen "Service Traction Control", but on several occasions the "Service Active Handling" message appeared. With more frequency the last few days I've driven it. A restart seems to make it go away, and I didn't notice anything but when I seen the message, it worried me and I just coasted to a stop and restarted the vehicle. Seems to fix the error for a short while, but it comes up every few drives. I'm very concerned about this.
Any advice on how to fix this myself for the "2010" year model would be greatly appreciated, but I do plan to file a complaint if I am able. All help would be appreciated.
- Bryan
I drive a 2010 ZR1;
In less than 1500 miles, I started to get the same "Service Active Handling" message on the DIC. I'm not sure if I seen "Service Traction Control", but on several occasions the "Service Active Handling" message appeared. With more frequency the last few days I've driven it. A restart seems to make it go away, and I didn't notice anything but when I seen the message, it worried me and I just coasted to a stop and restarted the vehicle. Seems to fix the error for a short while, but it comes up every few drives. I'm very concerned about this.
Any advice on how to fix this myself for the "2010" year model would be greatly appreciated, but I do plan to file a complaint if I am able. All help would be appreciated.
- Bryan
Intermediate
Joined: Apr 2010
Posts: 45
Likes: 0
From: Southern Maryland
I think this issue isn't confined to 05-08 models.
I drive a 2010 ZR1;
In less than 1500 miles, I started to get the same "Service Active Handling" message on the DIC. I'm not sure if I seen "Service Traction Control", but on several occasions the "Service Active Handling" message appeared. With more frequency the last few days I've driven it. A restart seems to make it go away, and I didn't notice anything but when I seen the message, it worried me and I just coasted to a stop and restarted the vehicle. Seems to fix the error for a short while, but it comes up every few drives. I'm very concerned about this.
Any advice on how to fix this myself for the "2010" year model would be greatly appreciated, but I do plan to file a complaint if I am able. All help would be appreciated.
- Bryan
I drive a 2010 ZR1;
In less than 1500 miles, I started to get the same "Service Active Handling" message on the DIC. I'm not sure if I seen "Service Traction Control", but on several occasions the "Service Active Handling" message appeared. With more frequency the last few days I've driven it. A restart seems to make it go away, and I didn't notice anything but when I seen the message, it worried me and I just coasted to a stop and restarted the vehicle. Seems to fix the error for a short while, but it comes up every few drives. I'm very concerned about this.
Any advice on how to fix this myself for the "2010" year model would be greatly appreciated, but I do plan to file a complaint if I am able. All help would be appreciated.
- Bryan
Advanced
Joined: Aug 2009
Posts: 84
Likes: 4
I think this issue isn't confined to 05-08 models.
I drive a 2010 ZR1;
In less than 1500 miles, I started to get the same "Service Active Handling" message on the DIC. I'm not sure if I seen "Service Traction Control", but on several occasions the "Service Active Handling" message appeared. With more frequency the last few days I've driven it. A restart seems to make it go away, and I didn't notice anything but when I seen the message, it worried me and I just coasted to a stop and restarted the vehicle. Seems to fix the error for a short while, but it comes up every few drives. I'm very concerned about this.
Any advice on how to fix this myself for the "2010" year model would be greatly appreciated, but I do plan to file a complaint if I am able. All help would be appreciated.
- Bryan
I drive a 2010 ZR1;
In less than 1500 miles, I started to get the same "Service Active Handling" message on the DIC. I'm not sure if I seen "Service Traction Control", but on several occasions the "Service Active Handling" message appeared. With more frequency the last few days I've driven it. A restart seems to make it go away, and I didn't notice anything but when I seen the message, it worried me and I just coasted to a stop and restarted the vehicle. Seems to fix the error for a short while, but it comes up every few drives. I'm very concerned about this.
Any advice on how to fix this myself for the "2010" year model would be greatly appreciated, but I do plan to file a complaint if I am able. All help would be appreciated.
- Bryan
Here is a DIY that I created when I fixed my SAH. I have had NO ISSUES since I did this myself. Although I have a 2006 Z06, I would bet that you have the connector that is pictured right above your post by A-Z. They may have changed the connector, but it apparently is still a (Chinese?) POS connector. If you look through the 5 million posts in this thread, you will also find that Bill Curlee posted a very interesting article on the POS connectors and problems they are causing other than the SAH issues that are primarily related to the SWPS. Basically, the way I see it, the poor connectors used in the wiring harness are the sources of all these problems. Fretting, harnesses too tight and pulling on the connectors, or just bad connections are creating open circuits in the system. Since the car is like a fly by wire jet, it is causing other issues as the computer tried to correct the error, like applying a left or right brake when you are going straight because it thinks you were in a turn.
Since you have a new ZR1 (bastard
) I suggest you follow that DIY and check that SWPS. I bet it is just loose.Good luck
http://s680.photobucket.com/albums/v..._AV8R/?start=0
Tony
Advanced
Joined: Jan 2010
Posts: 58
Likes: 0
From: Arlington, Tx
I got the SAH for the second round, after having the listed TSB fix. I filled my complaint as listed in this post. Now I am out of warranty and have to deal with it on my own. Hopefully there will be a real fix soon.