NavTool
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Joined: Jun 2001
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From: Jacksonville Florida BWO Dayton, Cincinnati, Bloomsbury NJ, Cincinnati
2015 C7 of the Year Finalist
Small update for you.
The packages were picked up by UPS last night. Because of the late pickup, the scan into the UPS system won't happen until later today. Here is the message:
Elmer
The packages were picked up by UPS last night. Because of the late pickup, the scan into the UPS system won't happen until later today. Here is the message:
We seen other members post and called ups on that matter, you can call ups they will tell you same thing, because packages got to the sorting facility late and it's ground packages they don't get scanned in till later on the next business day
Thread Starter
Drifting
Joined: Nov 2007
Posts: 1,564
Likes: 71
From: Mooresville NC
St. Jude Donor '08-'09-'10
Contacted UPS
I just contacted UPS via a live chat. Based on what they told me if the package was picked up yesterday evening at approximately 9:56 PM, it would definitely be in their system by now. This tells me that NavTool has lied to us again. I will be contacting MasterCard for cancellation this a.m.
Team Owner
Joined: Jan 2007
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From: cookeville tennessee
Instructor
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I just contacted UPS via a live chat. Based on what they told me if the package was picked up yesterday evening at approximately 9:56 PM, it would definitely be in their system by now. This tells me that NavTool has lied to us again. I will be contacting MasterCard for cancellation this a.m.
Race Director
Joined: Jan 2005
Posts: 13,934
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From: NC
That is not correct. If NavTool has produced a shipping label (which they did to be able to provide a tracking #), the UPS driver scans the bar code on the label when he picks the package up. That is how this is done, UPS NEVER takes a package into their possession without scanning it in on the spot, and it's silly to suggest otherwise. How would the sender EVER prove that UPS took possession?
Last edited by jimmyb; Mar 24, 2016 at 09:15 AM.
Team Owner
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From: Best Island in the U.S.
St. Jude Donor '12 thru '17
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Racer
Joined: Nov 2014
Posts: 327
Likes: 43
From: Menifee Ca
So...since I haven't seen any install instructions, I figured I would check out NavTool's website to use their recommendations for an reseller/installer. I first put in my zip code with a small radius, 5 miles...none. Well, how about 10? 20? 50? Screw it...gimme all resellers/installers within 100 miles! Mind you, within 100 miles of me is San Diego, Orange, LA, and Riverside Counties...18,000,000 potential drivers/cars and NOT ONE NAVTOOL RESELLER IN SIGHT. The other day asked for an update if anyone had knowledge of a successful launch by this company. Today I ask, please go to their website, click "Find A Reseller" at the top, put in your zip code...ANYBODY JUST ONE OF YOU POST THE LIST TO A RESELLER NEAR YOU!
Melting Slicks
Joined: Sep 1999
Posts: 2,301
Likes: 83
From: DFW, TX
Man I feel for you guys. Believe me I hope this comes out well. I started to order one in February but decided to cancel. Then I remembered that goofy-looking credit card site and cancelled my credit card as well. Not only would they have my $325 but a bushel of my personal info too. After all the B.S. they've tried to push for the last month or so I wouldn't give them a dime for a perfect product just because they're such jerks. Just sayin'....
Last edited by BarneyZ; Mar 25, 2016 at 11:10 AM.
Racer
Joined: Oct 2015
Posts: 402
Likes: 112
From: Matthews NC
I called NavTool again today. I was told my package was shipped last night. He said shipment was late so it wouldn't show up for awhile. If it doesn't show up by tomorrow or Monday latest I will cancel for sure. I am just tired of this.
Moderator emeritus
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From: Jacksonville Florida BWO Dayton, Cincinnati, Bloomsbury NJ, Cincinnati
2015 C7 of the Year Finalist
Instructor
Joined: Jan 2016
Posts: 101
Likes: 2
when ups pickup they scan right than and it in the system that fast so if you don;t see it they don;t have it
Team Owner
Joined: Jan 2007
Posts: 29,062
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From: cookeville tennessee
I was going to try to believe them. But eboggs if you post in here tomorrow that you don't have a good pick up with a good tracking number. I am calling my card co & will be done with this ball face crap. I really don't see no way with over 300 units on 1st batch & then over that also on 2nd batch. This is just not going to work out this r these numbers & time frame just don't work. Robert
Last edited by robert miller; Mar 24, 2016 at 12:42 PM.
Drifting
Joined: Aug 2014
Posts: 1,497
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Do you honestly believe a multi billion dollar logistics company like UPS picks up items and enters them into the system whenever they find the time and get around to it?...
UPS works 24 hours a day 7 days a week, 365 days a year. Period.
YOU ARE ALL BEING LIED TO....again.
Burning Brakes
Joined: May 2014
Posts: 775
Likes: 371
From: Yukon Oklahoma
As you can see with all the posts on this topic, many don't have the word "patience" in their vocabulary. Not that there is anything wrong with that; we all know the squeaky wheel gets the grease and we are reaping the rewards from some of the action we're getting toward getting what we paid for back in December.
We all wish this had been done differently, including NavTool. A lot of lessons learned. We all have a breaking point and I'll just see what happens next....
Last edited by monicatomokc; Mar 24, 2016 at 12:45 PM.
: cuss
: seeya
Instructor
Joined: Jan 2016
Posts: 101
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I was going to try to believe them. But eboggs if you post in here tomorrow that you don't have a good pick up with a good tracking number. I am calling my card co & will be done with this ball face crap. I really don't see no way with over 300 units on 1st batch & then over that also on 2nd batch. This is just not going to work out this r these numbers & time frame just don't work. Robert
Team Owner
Joined: Jan 2007
Posts: 29,062
Likes: 1,838
From: cookeville tennessee
Do you honestly believe a multi billion dollar logistics company like UPS picks up items and enters them into the system whenever they find the time and get around to it?...
UPS works 24 hours a day 7 days a week, 365 days a year. Period.
YOU ARE ALL BEING LIED TO....again.
UPS works 24 hours a day 7 days a week, 365 days a year. Period.
YOU ARE ALL BEING LIED TO....again.
I just got off of the phone with a good friend that works for UPS. He told me within only min's from the pick up guy scanning the bar code it is in the system that a person can see it.
Robert