NavTool
Thread Starter
Drifting
Joined: Nov 2007
Posts: 1,565
Likes: 71
From: Mooresville NC
St. Jude Donor '08-'09-'10
Shipment Status
I just checked with UPS and have not seen any movement. I sent a letter to NavTool several hours ago requesting status but have not received a response. I believe it is time to give up on this product if we do not see any UPS movement today.
Too Much Fun
Joined: Sep 2004
Posts: 1,691
Likes: 205
From: Florence, AL
Racer
Joined: Oct 2015
Posts: 402
Likes: 112
From: Matthews NC
NavTool
I called this morning. Tried customer service, no answer. Tried sales and spoke to someone(did not get his name) (my bad) in regard to shipment. He told me tracking info for my order would happen today or latest tomorrow. Do I believe him......? I don't know to be honest. When questioned why if a tracking number had been issued Saturday that the package had not shipped yet he gave me a detailed account how the label is generated and then goes to this department and that department and then finally gets picked up. Again do I believe him. Leaning on not. I will wait till the end of the week and if no tracking info is generated I am cancelling.
I know we are all clinging to the hope these things are going to ship but maybe a group cancel is in order.. There is nothing worse for me then the feeling that I have been taken advantage of.
I know we are all clinging to the hope these things are going to ship but maybe a group cancel is in order.. There is nothing worse for me then the feeling that I have been taken advantage of.
Last edited by BRomanelli; Mar 23, 2016 at 11:14 AM.
Instructor
Joined: Mar 2006
Posts: 246
Likes: 33
From: Mission Viejo, Ca
I just received an email that Navtool charged my credit card AGAIN. I am trying to get through to them now on the phone. Everyone else better check their cards.
**Edit Just got off the phone with them. They said it was computer glitch when they were creating the packing slips and that it was refunded right away. I check my account and it was refunded. Also the guy said my unit will ship out tonight. So will have to wait and see.
**Edit Just got off the phone with them. They said it was computer glitch when they were creating the packing slips and that it was refunded right away. I check my account and it was refunded. Also the guy said my unit will ship out tonight. So will have to wait and see.
Last edited by Poltergeist; Mar 23, 2016 at 11:52 AM.
Moderator emeritus
Joined: Jun 2001
Posts: 18,599
Likes: 3,951
From: Jacksonville Florida BWO Dayton, Cincinnati, Bloomsbury NJ, Cincinnati
2015 C7 of the Year Finalist
Aw damn....
Be right back...
Nope, no new charge on my card.
Elmer
Last edited by eboggs_jkvl; Mar 23, 2016 at 11:53 AM.
Thread Starter
Drifting
Joined: Nov 2007
Posts: 1,565
Likes: 71
From: Mooresville NC
St. Jude Donor '08-'09-'10
NavTool Response
I just received the following response from NavTool:
"Hi your order is on shipping rack for today’s pick up"
Let's see what happens next.
"Hi your order is on shipping rack for today’s pick up"
Let's see what happens next.
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Drifting
Joined: Aug 2014
Posts: 1,497
Likes: 682
Try reaching them poolside in Mexico.....that's likely where they are with your $$$....
I feel for you guys and hope you get your money back. Even if they ship something, can you imagine the after sales support and product software updates?
Always an excuse...
I feel for you guys and hope you get your money back. Even if they ship something, can you imagine the after sales support and product software updates?
Always an excuse...
Moderator emeritus
Joined: Jun 2001
Posts: 18,599
Likes: 3,951
From: Jacksonville Florida BWO Dayton, Cincinnati, Bloomsbury NJ, Cincinnati
2015 C7 of the Year Finalist
Visa statement in hand. This item shows up on the UPS shipping information as "En-route" by Friday or I dispute the $325 charge placed on December 23, 2015.
I'm done waiting.
Elmer
I'm done waiting.
Elmer
Burning Brakes
Joined: May 2010
Posts: 891
Likes: 303
From: Red Bank NJ
Same. You cant give out shipping info and then play the waiting game, AGAIN.
Last edited by Rguy271; Mar 23, 2016 at 04:10 PM.
Moderator emeritus
Joined: Jun 2001
Posts: 18,599
Likes: 3,951
From: Jacksonville Florida BWO Dayton, Cincinnati, Bloomsbury NJ, Cincinnati
2015 C7 of the Year Finalist
Received PM just now,
If this happens, I will report any update I see on the UPS tracking site.
Elmer
Ok, I got a tracking number on Saturday (3/19). It's Tuesday (22nd), did you guys give the package to UPS for shipping on Monday night (3/21) at the 8PM pickup?
I do not see any activity on UPS as far as package picked up nor do I see a scheduled delivery date.
Can you explain why the package did not go to UPS? If it did, why isn't there an update to show package is in their system for delivery?
I'm really getting tired of the delays in getting the product.
Elmer
---End Quote---
When we originally started this group buy we didn’t expect 300 people to sign up just for batch one, and almost 300 for batch 2. We were only expecting 50 people or less when we started
We did it all manually via forms and it created problems in the shipping department,
So we had to open up all packages verify content and programing and now repackaging it all
Thank You
---End Quote---
When will my order ship?
Elmer
---End Quote---
your order is leaving today
***************
I do not see any activity on UPS as far as package picked up nor do I see a scheduled delivery date.
Can you explain why the package did not go to UPS? If it did, why isn't there an update to show package is in their system for delivery?
I'm really getting tired of the delays in getting the product.
Elmer
---End Quote---
When we originally started this group buy we didn’t expect 300 people to sign up just for batch one, and almost 300 for batch 2. We were only expecting 50 people or less when we started
We did it all manually via forms and it created problems in the shipping department,
So we had to open up all packages verify content and programing and now repackaging it all
Thank You
---End Quote---
When will my order ship?
Elmer
---End Quote---
your order is leaving today
***************
If this happens, I will report any update I see on the UPS tracking site.
Elmer
Team Owner
Joined: Jan 2007
Posts: 29,063
Likes: 1,839
From: cookeville tennessee
Thread Starter
Drifting
Joined: Nov 2007
Posts: 1,565
Likes: 71
From: Mooresville NC
St. Jude Donor '08-'09-'10
Final Chance
Vitaliy said that my NavTool will be picked up by UPS between 8 PM and 9 PM tonight. If I don't see an update from UPS tomorrow morning, I will contact Master Card to get a refund.
Norm
Norm
Race Director
Joined: Dec 2004
Posts: 13,760
Likes: 75
From: Haymarket VA
