New crate engine is now a steam engine....bad problem...
Thread Starter
Melting Slicks
Joined: Jan 2005
Posts: 3,028
Likes: 0
From: Madison Ms
Okay....still taking it easy. Clarence said I could get a 3rd party inspection. I asked him for this in writing, and immediately was put on hold so he could talk with his supervisor. He returned saying that I didn't need anything in writing. Whoooaaa, I said, I'm not going to do this with out your written okay. I brought up the fact that it would void the warranty and wasn't going to do this on his verbal. Okay. He replied that I had already taken the intake and heads off with his verbal okay. Sure I said, but it was under your direction a piece at a time with me doing it.
He said he would check on a written statement and email it to me. The games have already started.
He said he would check on a written statement and email it to me. The games have already started.
Instructor
Joined: Apr 2005
Posts: 226
Likes: 0
From: lakewood (tacoma/seattle) washington
Just a little info.for you on the c3 tech/performance only there are 971,487 posts . I bet you will take to 1,000.000 mark also there are 112,650 members. there is 693 people logged on c3 tech right now. Time for me to get to the garage ad get some work done........good luck and we are on the edge of our seat for an out come
Instructor
Joined: Sep 2005
Posts: 241
Likes: 0
From: St Louis Missouri
Have you called the Credit Card company? They have to deal with this kind of thing all the time, and they have layers that know what to do and will help you.
Not to dog on Clarence, but he seams to have to ask for permission a lot and that is a sure indication that you are dealing with the wrong guy.
A hesitation to get you information in writing is a sure indication that they are trying to write you off, it doesn’t take any time to send and e-mail.
I’ve recently had to deal with an insurance company, and if it isn’t in writing it didn’t happen. This thread may be your best offence if it comes to it. There is nothing in here that can hurt you.
I would not be surprised to find out that the engine was never on a dino, because you had to break in the cam. This means that it was never run for any length of time meaning that it may have been defective before you took it out of the bag.
Not to dog on Clarence, but he seams to have to ask for permission a lot and that is a sure indication that you are dealing with the wrong guy.
A hesitation to get you information in writing is a sure indication that they are trying to write you off, it doesn’t take any time to send and e-mail.
I’ve recently had to deal with an insurance company, and if it isn’t in writing it didn’t happen. This thread may be your best offence if it comes to it. There is nothing in here that can hurt you.
I would not be surprised to find out that the engine was never on a dino, because you had to break in the cam. This means that it was never run for any length of time meaning that it may have been defective before you took it out of the bag.
Instructor
Joined: Nov 2005
Posts: 129
Likes: 1
From: Plano Texas
Wow, what a story . . there went my morning!
My two cents is to agree with Twin Turbo about yanking the #6 piston to check the ring gap.
I can't imagine how they could tell you pulled the piston, but you have an OK for a third party anyway, so who's to say who did what.
The important thing, I would think, it to determine if the ring gap is too small since the damage is EXACTLY as shown in the link about strokers. And wasn't there mention of cracking the cylinder also? If the gap turns up short, you've made your case.
You have to pull the engine in any case, to get it out of there and then yank the pan. You haven't found the water leak on top, so I suspect you have a monsterous crack somewhere in the bottom of the block . . . maybe a chunk missing from the sylinder wall. That would explain the water in the exhaust AND in the oil.
My two cents is to agree with Twin Turbo about yanking the #6 piston to check the ring gap.
I can't imagine how they could tell you pulled the piston, but you have an OK for a third party anyway, so who's to say who did what.
The important thing, I would think, it to determine if the ring gap is too small since the damage is EXACTLY as shown in the link about strokers. And wasn't there mention of cracking the cylinder also? If the gap turns up short, you've made your case.
You have to pull the engine in any case, to get it out of there and then yank the pan. You haven't found the water leak on top, so I suspect you have a monsterous crack somewhere in the bottom of the block . . . maybe a chunk missing from the sylinder wall. That would explain the water in the exhaust AND in the oil.
Race Director
Joined: Sep 2004
Posts: 11,874
Likes: 263
From: Arlington Va Current ride 04 vert, previous vettes: 69 vert, 77 resto mod
Originally Posted by MsVetteMan
He said he would check on a written statement and email it to me. The games have already started.
sit back and relax time is on your side they know they have a problem.....be polite and firm
Team Owner
Joined: Jul 2001
Posts: 61,415
Likes: 478
From: Here to make friends
St. Jude Donor '11, '16-'17
Originally Posted by bobs77vet
sit back and relax time is on your side they know they have a problem.....be polite and firm
I hope you can get a verdict from 3rdparty inspection in the next day or two. Good luck.
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Melting Slicks
Joined: Jan 2004
Posts: 2,672
Likes: 1
From: New Cumberland PA
There is always room for negotiation. They have the upper hand in that they have your money and you have the damaged product. One way to offset that is to file a dispute with the credit card company to have the funds taken back. It’s a harsh move and it will create ill feelings on their part. Another downside is that it may take several months and you have no guarantee the credit card company will decide in your favor.
In my opinion, once they get the engine back you’re either totally screwed or you will have to have faith that they will treat you fairly.
I'm sure they do not like what happened either. Shipping the engine back to them is going to cost a couple of hundred dollars. I assume they'll pay to ship it back to you. The money spent in transportation is a complete waste. Perhaps they would be willing to give a partial refund and you keep the engine. It's unlikely that a partial refund would be enough to repair the engine but can be used to offset some of the cost. Neither party wins and both parties have to payout some. Just a suggestion.
In my opinion, once they get the engine back you’re either totally screwed or you will have to have faith that they will treat you fairly.
I'm sure they do not like what happened either. Shipping the engine back to them is going to cost a couple of hundred dollars. I assume they'll pay to ship it back to you. The money spent in transportation is a complete waste. Perhaps they would be willing to give a partial refund and you keep the engine. It's unlikely that a partial refund would be enough to repair the engine but can be used to offset some of the cost. Neither party wins and both parties have to payout some. Just a suggestion.
Safety Car
Joined: Apr 2004
Posts: 3,997
Likes: 1
From: WAY DEEP INSIDE AMERICO,YES YOU LIVE HERE TO!! TX
Originally Posted by MsVetteMan
I swear I have explained this 3 times now. The middle port on the head is filled in, blank off, doesn't exist. Get it. Doesn't matter if the bottom wasn't sealed as it was only open to the valley, nothing else. Look and follow the red perimeter. The filled port was mearly acting as a part of the valley. Dayum.....
EXACTLY, my VORTEC heads are the same way. There is nothing there.
Its just the way the head mold is cast.
Thread Starter
Melting Slicks
Joined: Jan 2005
Posts: 3,028
Likes: 0
From: Madison Ms
Originally Posted by The_Dude
Question. Did you drain the oil immediately after the cam break in?
Last edited by MsVetteMan; Mar 7, 2006 at 02:27 PM.
Thread Starter
Melting Slicks
Joined: Jan 2005
Posts: 3,028
Likes: 0
From: Madison Ms
Okay, to the written okay on the 3rd party!!
BP3550CT 231680
You will not void the warranty by having a 3rd party inspect the eng.
We do need the engine put back together as you find it. Do not do any
repairs or alterations to the engine. Marshall Engines will not be
responsible for any of the cost for this inspection. If you give us a copy
of what your inspection finds we can address it in our inspection.
Marshall Engines will have to inspect the engine to see if it falls under
warranty.
Thanks,
Mike Gana
Warranty Supervisor
Now got to find the third party....anyone know of a company around Jackson, Ms. that will do this?
BP3550CT 231680
You will not void the warranty by having a 3rd party inspect the eng.
We do need the engine put back together as you find it. Do not do any
repairs or alterations to the engine. Marshall Engines will not be
responsible for any of the cost for this inspection. If you give us a copy
of what your inspection finds we can address it in our inspection.
Marshall Engines will have to inspect the engine to see if it falls under
warranty.
Thanks,
Mike Gana
Warranty Supervisor
Now got to find the third party....anyone know of a company around Jackson, Ms. that will do this?
Last edited by MsVetteMan; Mar 7, 2006 at 02:42 PM.
Racer
Joined: Sep 2005
Posts: 345
Likes: 0
From: Dunbarton NH
Also from their site... no need to break in cam.
Originally Posted by The_Dude
Question. Did you drain the oil immediately after the cam break in?
Get expert advice on your high performance stroker & crate engine applications
Pre-Lubrication will ensure long life
(May 11, 2005)
Blueprint engines arrive ready to install. Because our engines have been dyno tested, the assembly lube has been "washed" from the bearing surfaces. We drain the oil for shipping, so when your Blueprint engine arrives, the bearing surfaces are dry. We recommend pre-lubing your new blueprint engine with a pre-lubrication tank. This small canister hooks to shop air and forces oil through any oil sending unit on the engine. In just seconds, oil is all the way to the pushrods, and you will have great lubrication at start-up.
Many technicians have adopted this method as the way they always pre-lube an engine. They have found that it's easier than the power drill method.
If you would like more information about these oiling tanks, please drop us an e-mail.
Racer
Joined: Feb 2006
Posts: 324
Likes: 0
From: South Elgin IL
I agree that you should push for this in writing. The fact that anyone hestiates or mentions what was done before is BS. Verbals don't mean S--T when it comes to claims or legal issues (if this ever gets there and we all hope not). Document, document.....
Racer
Joined: Sep 2005
Posts: 345
Likes: 0
From: Dunbarton NH
I hope when this is all over you take advantage of this:
Blueprint Engines Latest News
Share your project photos
(December 05, 2003)
If you have purchased a Blueprint engine, we would love to have a photo of your finished project for a gallery page we will be adding in the future. Very soon, blueprint customers will also have password access to a "members only" backdoor entrance to our site for tech support and sneak peeks at the latest engines to be added to the line. Stay tuned, and drop us a line with a .jpeg photo of your pride and joy.
Share your project photos
(December 05, 2003)
If you have purchased a Blueprint engine, we would love to have a photo of your finished project for a gallery page we will be adding in the future. Very soon, blueprint customers will also have password access to a "members only" backdoor entrance to our site for tech support and sneak peeks at the latest engines to be added to the line. Stay tuned, and drop us a line with a .jpeg photo of your pride and joy.
Burning Brakes
Joined: Sep 2004
Posts: 1,167
Likes: 2
From: Ft.Worth Texas
I bet no builder would dyno an engine before it was broken in.
Did they say your motor was dyno'ed?
Do they say it must be installed by a licened mech. to maintain waranty?
Do they imply your motor was blueprinted like their name suggests?
Did they say your motor was dyno'ed?
Do they say it must be installed by a licened mech. to maintain waranty?
Do they imply your motor was blueprinted like their name suggests?
Last edited by David Ey; Mar 7, 2006 at 02:40 PM.
Thread Starter
Melting Slicks
Joined: Jan 2005
Posts: 3,028
Likes: 0
From: Madison Ms
Originally Posted by Batsy74
Blueprint Engines Latest News
Share your project photos
(December 05, 2003)
If you have purchased a Blueprint engine, we would love to have a photo of your finished project for a gallery page we will be adding in the future. Very soon, blueprint customers will also have password access to a "members only" backdoor entrance to our site for tech support and sneak peeks at the latest engines to be added to the line. Stay tuned, and drop us a line with a .jpeg photo of your pride and joy.
Share your project photos
(December 05, 2003)
If you have purchased a Blueprint engine, we would love to have a photo of your finished project for a gallery page we will be adding in the future. Very soon, blueprint customers will also have password access to a "members only" backdoor entrance to our site for tech support and sneak peeks at the latest engines to be added to the line. Stay tuned, and drop us a line with a .jpeg photo of your pride and joy.
Thread Starter
Melting Slicks
Joined: Jan 2005
Posts: 3,028
Likes: 0
From: Madison Ms
Originally Posted by David Ey
I bet no builder would dyno an engine before it was broken in.
Did they say your motor was dyno'ed?
Do they say it must be installed by a licened mech. to maintain warenty?
Did they say your motor was dyno'ed?
Do they say it must be installed by a licened mech. to maintain warenty?
No, licensed mech does not have to install. Self installs are parts only warranty, no labor.