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we are missing the obvious here....CREDIT CARD company resolution center.......get them involved and insist on local third party verification that you will pay for....how can they deny that?????all you have to do is get the Credit Card company on your side ......you don't have to get the engine company on your side
we are missing the obvious here....CREDIT CARD company resolution center.......get them involved and insist on local third party verification that you will pay for....how can they deny that?????all you have to do is get the Credit Card company on your side ......you don't have to get the engine company on your side
Sounds dayum sensible to me.
Do not, under any circumstances, send the engine back without a refund or a replacement in hand.
Let me offer a suggestion here.
Dispute payment with credit card co.
A third party should evaluate motor.
You might fore warn the builder of this next suggestion and if they won't ship you another motor no charge then.........
Take a lot of photos and place a for sale ad on E-Bay telling where you got the motor and and set the price at the amount you have in it so it will never sale. These guys sell a lot of motors on ebay and will not want this bad press. You did not cause this problem!!!!!
Let me offer a suggestion here.
Dispute payment with credit card co.
A third party should evaluate motor.
DO NOT send the engine back without confirmation IN WRITING that they will send you a replacement or refund your money. If you send it back, you will not see your engine or your money again.
Once they have the engine in their possession, they can come up with any cause that they want and you will not have access to the engine to dispute it.
Also, now might be the time to tell them that you are a forum member and that everyone has their crosshairs on their company right now, and that the only way to "save face" would be to make things right.
From: Who says "Nothing is impossible" ? I've been doing nothing for years.
I agree if you send it back, they will determine it was your fault. Tell them you want to have a qualified, lisenced mechanic come and look at it. TIme is money and any shop will be willing to send a mechanic to your house if you pay for his time.
If the mechanic determines it was your fault that's the end of it, if he says it was the builders fault then they owe you a new motor. Forget about building a new motor with old block until the determination is made who is at fault here.
I also agree that you should under no circumstances send that engine back to them without an objective 3rd party looking at it on your behalf. Worst case scenario is you at least want the broken engine in your possesion to pull parts from for another engine build
Not sure what to do here boys.....I know if I send the motor back I'm screwed. Should I find a local shop to evaluate the motor, dispute the credit card purchase until this is resolved? That's what I'm thinking because I know I want another opinion as the cause than just theirs.
Do you mind if i ask how much you paid for the motor? Sending it to a local shop is going to cost money. Make sure you tell them you just want a diagnosis and get a quote. I would limit it to $200.
You don't want to be in for another grand on this hunk of junk.
MsVetteman, I may be getting a little ahead of things and I dont know what you paid for the motor or what the specs were but the GM family of crate engines maybe something you want to look at. I bought the 290hp crate from Pace Paerformance, 100 hp over stock in my 79 and probably the same for your ride. 50,000 mile 3 yr warranty and built by GM, granted its built in Mexico but 1700 bux delivered to my door wasnt bad. Just my .02, good luck whatever happens,
ESU
With 6,465 views in 2 1/2 days you might want to let them know so they can ship you a motor and cut their future loses. In a week there will be 12,000 plus views. this whole thing just makes me mad. maybe they wont send you an engine and go out of buisness. I guess no more warranty for any past customers and they will go under its just a matter of time, carma baby, law of the universe
MsVetteman, I may be getting a little ahead of things and I dont know what you paid for the motor or what the specs were but the GM family of crate engines maybe something you want to look at. I bought the 290hp crate from Pace Performance, 100 hp over stock in my 79 and probably the same for your ride. 50,000 mile 3 yr warranty and built by GM, granted its built in Mexico but 1700 bux delivered to my door wasnt bad. Just my .02, good luck whatever happens,
ESU
Call ole Clarence and tell him I have filed a dispute with my credit card company and I would like a local 3rd party inspection of the motor or they can send me a refund or a new motor. I am also going to make him aware of this thread and this forum. As far as I know, I'm the only one on this forum that has purchased a blueprint (marshall) crate engine.
I wouldn't dispute the charges quite yet. I would ask, cordially, for the 3rd party inspection. I still wouldn't show them this thread. There are plenty of posts here that they can use as ammunition. Once you're sure they aren't going to help you, dispute the charges and show them this thread.
Blueprint engines warrants their engines to be free from defects in material and workmanship as specified:
All engines listed (EXCEPT RACING LONGBLOCKS AND SHORTBLOCKS) on the website carry a 2 year 24,000 mile warranty. Blueprint Engines will at their discretion, repair or replace engines within the warranty period. Blueprint engines does not assume any responsibility for installation, removal, or any diagnostic labor charges. Blueprint engines does not assume any responsibility for costs incurred due to loss of use including but not limited to lodging, towing, rental car, telephone charges or freight. Blueprint engines does not warranty damage to the customer's vehicle that is engine related.
All warranty claims must be inspected and substantiated by Blueprint Engines.
* Warranty does not cover engines used for racing or competition purposes.
* Warranty does not cover engines in supercharged applications, or engines used with nitrous oxide.
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I wouldn't dispute the charges quite yet. I would ask, cordially, for the 3rd party inspection. I still wouldn't show them this thread. There are plenty of posts here that they can use as ammunition. Once you're sure they aren't going to help you, dispute the charges and show them this thread.
There is too much in this thread they can turn against you. Don't mention this forum or this thread, you may regret it.
Just let them send you a new motor if you still want one in your vette You did nothing wrong !!!!!!!!!!!!!!!!! there is nothing on your posts but pure truth . Judges like that.