New crate engine is now a steam engine....bad problem...
Are you sure you read this whole thread? Too many beers maybe?





Anyway, my $.02. I don't see anything here that is out of line. Marshall wants the engine back to be inspected, but they have agreed to let MsVetteMan take it to a third party for initial evaluation. That is a bold move on their part for two reasons. A part of any failure diagnosis is the systematic disassembly of the engine. Once you've pulled heads, pistons, etc, then a lot of critical measurements are gone forever. Secondly, allowing a third party inspection shows they aren't afraid to 'drop trough' and show the world what they build, which I see as a vote of confidence in their product....there's no way it would be in their best interest to allow this if they truly built crappy stuff on a regular basis.
On the other hand, I think we all agree that we would never want to see MsVetteMan at the mercy of Marshall being the only evaluator of the failure. Not that they are not trustworthy, more like that they are an unknown quantity in the integrity department. So most of us would have wanted to break it down ourselves or get the third party eval. Costs MsVetteMan a few $$$ but the CYA value is tremendous.
As for shipping, that should depend upon where fault is found. If, as someone suggested in another reply, they find atomic level evidence of a hot wheels car down the intake, then Marshall should not be expected to bear the burden of any additional costs. If the failure is determined to be a warranty incident, then Marshall should cover all costs including shipping in all directions.
Now, for the business integrity part. If Marshall is found to be at fault, I think we all would hope they would do the right thing. You certainly couldn't blame MsVetteMan if he didn't want to go down that road with them again, so a complete refund of all costs should be offered. However, I suspect we will also see Marshall offer a replacement engine of significantly higher build quality, power and options. At that point, MsVetteMan will have to take into consideration the offer and make a choice. One negotiating point for MsVetteMan might be that if he accepts a new upgraded engine, it come with a proven dyno sheet, sonic test and all other build specs (measured chamber cc's, bore tolerance stats, valve seat pressure, and yes, ring gap, bearing tolerance, etc.). Anyone building a quality engine must check these things, so Marshall may as well document it and provide the info. MsVetteMan may also bargain for an enhanced warranty as an extra measure of comfort.
Now, what happens if the fault is due to the Hot Wheels down the intake or some other installer error? I know we all think that is about as likely as me getting a visit from Salma Hayeck tonight for dinner, but it could happen. All along MsVetteMan has acknowledged that anything is possible and I believe he has demonstrated that if this is the outcome, is verified by his third party inspection and Marshall.....He'll take his medicine.
My point is that this is not over. We all want to see the right thing done here so let's assume it will be. So far, everyone has done the right thing, right down to covering their respective bases. Keep in mind that Marshall has already seen photographic evidence of some failure points (assuming they have found this tiny little post) so they already are not flying blind. MsVetteMan has been a straight-up guy with everyone, let's give Marshall a chance to do the same.
The Best of Corvette for Corvette Enthusiasts
I feel for you dude.
Nothing worse than installing a motor just to pull it out.
Last edited by highschool67; Mar 15, 2006 at 04:05 PM.
This caused me to laugh, although I really do empathize with the situation at hand. I hope MsVetteMan comes out on top. Keep us posted. I've been looking forward to reading the forum just for this since it started.
trw
Kona






I seen that. He should put up a E-mail















