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New crate engine is now a steam engine....bad problem...

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Old Mar 15, 2006 | 12:44 PM
  #701  
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Originally Posted by Harleydude51
I'm extremely disappointed with the manufacturers steps to resolve this issue. In short, once the specific damage had been identified by removing the heads, they should have requested the complete assembly be shipped back to their facility for inspection.
They did.

Putting MSVETTEMAN in the position of "gopher" for their QA department is disappointing. ... Considering the steps they are putting this guy through just to get a replacement engine or refund are excessive, uneccessary and should result in some sort of "consideration" for him. Either monetary or product....his decision.
The decision to have a third party look at it was made by MSVETTEMAN.

Are you sure you read this whole thread? Too many beers maybe?
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Old Mar 15, 2006 | 12:47 PM
  #702  
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Missed that page....Guess that was between beers 6 and....??????
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Old Mar 15, 2006 | 12:52 PM
  #703  
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Now over 700 replies and over 30,000 views. Could we get a moderator to tell us if this might be the longest running thread in history?
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Old Mar 15, 2006 | 12:53 PM
  #704  
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BTW...I still stand that once the pictures identified the damage (and it's not installer induced btw) they should have immediately taken steps to provide him with refund/replacement/etc.
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Old Mar 15, 2006 | 12:59 PM
  #705  
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Originally Posted by Harleydude51
BTW...I still stand that once the pictures identified the damage (and it's not installer induced btw) they should have immediately taken steps to provide him with refund/replacement/etc.
They wanted the engine back first. If I were in their place, I think I would too. They should pay for shipping both ways though.
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Old Mar 15, 2006 | 02:12 PM
  #706  
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Originally Posted by corvetteatv7
Now over 700 replies and over 30,000 views. Could we get a moderator to tell us if this might be the longest running thread in history?
You guys ever read OT? There's a 1000-reply post there about twice a month!!
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Old Mar 15, 2006 | 02:52 PM
  #707  
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My wife is actually reading this thing now....says it's better than any soap opera she's ever seen. Calls it 'As the Crate Doesn't Turn'.

Anyway, my $.02. I don't see anything here that is out of line. Marshall wants the engine back to be inspected, but they have agreed to let MsVetteMan take it to a third party for initial evaluation. That is a bold move on their part for two reasons. A part of any failure diagnosis is the systematic disassembly of the engine. Once you've pulled heads, pistons, etc, then a lot of critical measurements are gone forever. Secondly, allowing a third party inspection shows they aren't afraid to 'drop trough' and show the world what they build, which I see as a vote of confidence in their product....there's no way it would be in their best interest to allow this if they truly built crappy stuff on a regular basis.

On the other hand, I think we all agree that we would never want to see MsVetteMan at the mercy of Marshall being the only evaluator of the failure. Not that they are not trustworthy, more like that they are an unknown quantity in the integrity department. So most of us would have wanted to break it down ourselves or get the third party eval. Costs MsVetteMan a few $$$ but the CYA value is tremendous.

As for shipping, that should depend upon where fault is found. If, as someone suggested in another reply, they find atomic level evidence of a hot wheels car down the intake, then Marshall should not be expected to bear the burden of any additional costs. If the failure is determined to be a warranty incident, then Marshall should cover all costs including shipping in all directions.

Now, for the business integrity part. If Marshall is found to be at fault, I think we all would hope they would do the right thing. You certainly couldn't blame MsVetteMan if he didn't want to go down that road with them again, so a complete refund of all costs should be offered. However, I suspect we will also see Marshall offer a replacement engine of significantly higher build quality, power and options. At that point, MsVetteMan will have to take into consideration the offer and make a choice. One negotiating point for MsVetteMan might be that if he accepts a new upgraded engine, it come with a proven dyno sheet, sonic test and all other build specs (measured chamber cc's, bore tolerance stats, valve seat pressure, and yes, ring gap, bearing tolerance, etc.). Anyone building a quality engine must check these things, so Marshall may as well document it and provide the info. MsVetteMan may also bargain for an enhanced warranty as an extra measure of comfort.

Now, what happens if the fault is due to the Hot Wheels down the intake or some other installer error? I know we all think that is about as likely as me getting a visit from Salma Hayeck tonight for dinner, but it could happen. All along MsVetteMan has acknowledged that anything is possible and I believe he has demonstrated that if this is the outcome, is verified by his third party inspection and Marshall.....He'll take his medicine.

My point is that this is not over. We all want to see the right thing done here so let's assume it will be. So far, everyone has done the right thing, right down to covering their respective bases. Keep in mind that Marshall has already seen photographic evidence of some failure points (assuming they have found this tiny little post) so they already are not flying blind. MsVetteMan has been a straight-up guy with everyone, let's give Marshall a chance to do the same.
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Old Mar 15, 2006 | 03:03 PM
  #708  
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Originally Posted by 68vertible
Now, what happens if the fault is due to the Hot Wheels down the intake or some other installer error? I know we all think that is about as likely as me getting a visit from Salma Hayeck tonight for dinner, but it could happen. .....
nope - Salma is having dinner with me tonight
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Old Mar 15, 2006 | 03:17 PM
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Originally Posted by fauxrs2
nope - Salma is having dinner with me tonight
Dayum.....
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Old Mar 15, 2006 | 03:20 PM
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Unfortunately, it may be a while before we get an update. It appears MsVetteMan was disciplined for the shot dog thread.
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Old Mar 15, 2006 | 03:35 PM
  #711  
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Originally Posted by The_Dude
Unfortunately, it may be a while before we get an update. It appears MsVetteMan was disciplined for the shot dog thread.
Huh??
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Old Mar 15, 2006 | 03:41 PM
  #712  
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Search for "shot my dog" in general and you will see what he is talking about.

Kona
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Old Mar 15, 2006 | 03:47 PM
  #713  
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Some people sure have thin skin...

Hopefully we can get another update soon. I wanna know what the mechanic found out!
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Old Mar 15, 2006 | 04:03 PM
  #714  
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Originally Posted by MsVetteMan
My White....thanks for your observation, and I first thought the same thing until I checked the intake. There is no middle port on the intake.
If I remember right the crossover was for the mechanical chokes (heat riser type) on the old style manifolds and the head casting never changed to close this off. I remember the 1st aftermarket Edlebrock manifold I installed in the early 70's had the crossover blocked off but the gasket was made to seal that off and terminate it at the manifold/ head mating surface. I don't remember if it was part of the cooling jacket of the head but it seems to me it was. You have to much umma gooma going on for it not to be a BIG leak! The water jacket between the cylinders was always a weak spot as well. I don't see any cracks in the land portion of the cylinders where the problem would usually show up.
I feel for you dude.
Nothing worse than installing a motor just to pull it out.

Last edited by highschool67; Mar 15, 2006 at 04:05 PM.
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Old Mar 15, 2006 | 05:01 PM
  #715  
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Originally Posted by 68vertible
My wife is actually reading this thing now....says it's better than any soap opera she's ever seen. Calls it 'As the Crate Doesn't Turn'.


This caused me to laugh, although I really do empathize with the situation at hand. I hope MsVetteMan comes out on top. Keep us posted. I've been looking forward to reading the forum just for this since it started.

trw
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Old Mar 15, 2006 | 05:07 PM
  #716  
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Originally Posted by kona
Search for "shot my dog" in general and you will see what he is talking about.

Kona
Found it. Anybody know how long he is suspended for or what his punishment is? I actually kinda took his side in that argument too. That guy came off as not a nice fellow. Anyhow, I hope they let him back on soon, so that we all know what his engine inspector finds.
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Old Mar 15, 2006 | 05:13 PM
  #717  
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Originally Posted by corvetteatv7
Found it. Anybody know how long he is suspended for or what his punishment is?
Only the mods know, but I think it depends on him. If he really pissed someone off, he could be gone for good. Otherwise, he might have just gotten a weeks vacation.
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Old Mar 15, 2006 | 05:23 PM
  #718  
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I just reread the dog post, all of them. I did not see anything
that would get him banned, or time off.
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Old Mar 15, 2006 | 05:35 PM
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Maybe I'm wrong. "Last Activity today 10:49 am" There is no option to send him a PM though.
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Old Mar 15, 2006 | 06:20 PM
  #720  
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Originally Posted by The_Dude
Maybe I'm wrong. "Last Activity today 10:49 am" There is no option to send him a PM though.

I seen that. He should put up a E-mail
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