New crate engine is now a steam engine....bad problem...
Thread Starter
Melting Slicks
Joined: Jan 2005
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From: Madison Ms
Hey.....you dang right they don't "owe" me anything more than an exact replacement engine, or full refund. Not that I would be happy with it, but legally, that's all they are responsible for.
But...you think that's wise? Damage control was invented for a reason. Negative press will kill a business, and the internet has more say than some realize. Do I think this will kill their business, of course not, but it surely can't help. They have the opportunity to actually gain customers from this.
If I ran Marshall engines, I would overnight a motor down, send two folks to install it, take pics of me smiling, and use the hell out of it!! Wonder if they are this smart?
I have mentioned this before, but I inquired as to if anyone knew about Marshall/Blueprint Engines before I bought. No one replied that they knew anything about them. Think about how many know of them now. And most are already thinking bad.
***** in their court.
But...you think that's wise? Damage control was invented for a reason. Negative press will kill a business, and the internet has more say than some realize. Do I think this will kill their business, of course not, but it surely can't help. They have the opportunity to actually gain customers from this.
If I ran Marshall engines, I would overnight a motor down, send two folks to install it, take pics of me smiling, and use the hell out of it!! Wonder if they are this smart?
I have mentioned this before, but I inquired as to if anyone knew about Marshall/Blueprint Engines before I bought. No one replied that they knew anything about them. Think about how many know of them now. And most are already thinking bad.
***** in their court.
Racer
Joined: Sep 2005
Posts: 330
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From: Lurkerville
Originally Posted by MsVetteMan
But...you think that's wise? Damage control was invented for a reason. Negative press will kill a business, and the internet has more say than some realize. Do I think this will kill their business, of course not, but it surely can't help. They have the opportunity to actually gain customers from this.
If I ran Marshall engines, I would overnight a motor down, send two folks to install it, take pics of me smiling, and use the hell out of it!! Wonder if they are this smart?
If I ran Marshall engines, I would overnight a motor down, send two folks to install it, take pics of me smiling, and use the hell out of it!! Wonder if they are this smart?
http://www.bbbnebraska.org/commonrep...?bid=105001270
Thread Starter
Melting Slicks
Joined: Jan 2005
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From: Madison Ms
I checked that out before I ordered (actually a member, Brett) posted it in one of my threads asking about them. Seemed like a small rate for the number of engines that they ship, and they had pleased most complaints.
I have bookmarked that site however.
I have bookmarked that site however.
Race Director
Joined: Feb 2005
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Originally Posted by MsVetteMan
I checked that out before I ordered (actually a member, Brett) posted it in one of my threads asking about them. Seemed like a small rate for the number of engines that they ship, and they had pleased most complaints.
I have bookmarked that site however.
I have bookmarked that site however.
Thread Starter
Melting Slicks
Joined: Jan 2005
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From: Madison Ms
Originally Posted by rihwoods
Data only covers customer complaints submitted to BBB......so how many disputes were there,really ???? Not everyone sends complaints to the BBB....
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From: In Dreams There Is Truth Ohio
Originally Posted by Older Than Dirt
"Yo Mississippi", I see "warden George" finally released you from forum detention. Are you on parole? Is he making you wear one of those GPS tracking ankle bracelets? 
MSV...promised to behave hence he got a parole, an early release, 1 day and 9 hours...
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From: Smalltownville Michigan
Cruise-In 5, 6 & 10 Veteran
St. Jude Donor '09
Originally Posted by GDaina
MSV...promised to behave hence he got a parole, an early release, 1 day and 9 hours...
Melting Slicks
Joined: Jan 2004
Posts: 2,672
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From: New Cumberland PA
If I ran Marshall engines, I would overnight a motor down, send two folks to install it, take pics of me smiling, and use the hell out of it!! Wonder if they are this smart?
I have mentioned this before, but I inquired as to if anyone knew about Marshall/Blueprint Engines before I bought. No one replied that they knew anything about them. Think about how many know of them now. And most are already thinking bad.
Thread Starter
Melting Slicks
Joined: Jan 2005
Posts: 3,028
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From: Madison Ms
Lose business? Probably not. But they sure will lose potential customers, and that means something. Future business=growth=success. This is not exactly a repeat type of market. Most buys are one time.
Melting Slicks
Joined: Mar 2005
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From: North Port Fl
I will be in the market for a crate engine in about 6 months, before this thread they were on the top of my bookmark list and I would probably bought from them, I won't now no matter what the outcome of this is. I just got a link from another thread about a company called T and L engines. They actually say you get a print of the Dyno results of "your" engine.
1st Gear
Joined: Mar 2006
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I read earlier in this post that Marshall's "Dyno Tested" terminology was confusing or misleading. There is no doubt on this page on Marshall's site concerning dyno testing:
http://www.marshallengines.com/dyno.htm
They say they don't ship it if it doesn't have enough power. And they say they will ship YOUR actual chart.
http://www.marshallengines.com/dyno.htm
They say they don't ship it if it doesn't have enough power. And they say they will ship YOUR actual chart.
Thread Starter
Melting Slicks
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From: Madison Ms
Originally Posted by ljthe2nd
I will be in the market for a crate engine in about 6 months, before this thread they were on the top of my bookmark list and I would probably bought from them, I won't now no matter what the outcome of this is. I just got a link from another thread about a company called T and L engines. They actually say you get a print of the Dyno results of "your" engine.
Thread Starter
Melting Slicks
Joined: Jan 2005
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From: Madison Ms
Originally Posted by DanW
I read earlier in this post that Marshall's "Dyno Tested" terminology was confusing or misleading. There is no doubt on this page on Marshall's site concerning dyno testing:
http://www.marshallengines.com/dyno.htm
They say they don't ship it if it doesn't have enough power. And they say they will ship YOUR actual chart.
http://www.marshallengines.com/dyno.htm
They say they don't ship it if it doesn't have enough power. And they say they will ship YOUR actual chart.
Race Director
Joined: Jul 2004
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From: Scottsdale Arizona
Originally Posted by MsVetteMan
I purchased a blueprint engine, not Marshall. They are a owned by Marshall. Blueprint only dyno's the full and complete motor (motors fully dressed with distributor and carb attached). It's deceptive, no doubt.
Although a fine distinction and certainly misleading, you can see why they do this. Think about the number of people on this Forum that have had their carbs tuned by Lars. Everyone talks about a night and day difference and that's without changing anything but settings and perhaps a jet or two. It would be impossible and probably even more misleading to tell you that you had a 300 hp engine without a manifold and carb. Then you install it and find that you have the same 190 hp powerhouse that you're replacing.
Thread Starter
Melting Slicks
Joined: Jan 2005
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From: Madison Ms
The way the product manager explained it to me was they can't dyno all the non-dressed motors. They ship way to many, and it's to time consuming and would add considerable cost. They put it on a non-computerized type of dyno and actually verify minimum hp/torque spec's before shipping.
The dressed motors (with carb and distrib.) are all actually dyno'd and shipped with the actual dyno.
P.S: The undressed motors are shipped with intake. Only thing I added were the accessories such as carb, distrib., fuel pump.....
It's still deceiving, and one would assume by the wording that you would be getting an actual dyno with your motor. Why would you think differently? I should have asked, but nothing stuck out at me to ask, so, I was basically deceived by careful wording.
The other wording game is with the 355 motor. It doesn't say 355cc motor. Yet one would assume it to be a 30 over bore. When I question them on receiving a 40 over bore, he said show me where it say you are getting a 30 over bore. Deceived yet again, by careful wording.
These are minor arguments, but shows a somewhat sneaky character of the company, in my opinion.
The dressed motors (with carb and distrib.) are all actually dyno'd and shipped with the actual dyno.
P.S: The undressed motors are shipped with intake. Only thing I added were the accessories such as carb, distrib., fuel pump.....
It's still deceiving, and one would assume by the wording that you would be getting an actual dyno with your motor. Why would you think differently? I should have asked, but nothing stuck out at me to ask, so, I was basically deceived by careful wording.
The other wording game is with the 355 motor. It doesn't say 355cc motor. Yet one would assume it to be a 30 over bore. When I question them on receiving a 40 over bore, he said show me where it say you are getting a 30 over bore. Deceived yet again, by careful wording.
These are minor arguments, but shows a somewhat sneaky character of the company, in my opinion.
Last edited by MsVetteMan; Mar 26, 2006 at 12:09 PM.
Race Director
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From: Scottsdale Arizona
Originally Posted by MsVetteMan
The way the product manager explained it to me was they can't dyno all the non-dressed motors. They ship way to many, and it's to time consuming and would add considerable cost.
....
I think that this hits it right on the head, though "can't" is the word I question.
It may not be meaningful, and as consumers, we may not be willing to pay for it, but of course they could test each and every one. Again, I'm not sure that I'd be willing to pay for it as an option (realistically it would have to add a few hunderd dollars), but I'd like to have the choice. It would bother me a lot more that I thought that I was getting a dynoed engine, regardless of the value of this, only to find that I missed the fine print.