View Poll Results: Did you take action?
Yes, I think its the right thing to do!
328
68.62%
No, I haven't the time for this.
150
31.38%
Voters: 478. You may not vote on this poll
Service Active Handling - Consumer Action
Heel & Toe
Joined: Feb 2013
Posts: 19
Likes: 0
so I got rid of the 03 z06, and purchased a 2006 vette, the 2nd day of driving I turned to the right and the right front brake locked up. I called gm to report the problem and ask about the recall. they said my car wasn't covered buy it. I proceeded to tell them that I was a die hard gm fan and owned a 13 z71 and 10 escalade and that they needed to fix the problem. well they said someone would call me back, and when he did I was driving the vette, and while I was explaining the problem the front wheel locked up and I was almost rear ended, by a expedition. after the cussing over the situation and the gm rep hearing it all and my girlfriend screaming cause we almost had a wreck, he prompted me to take the car to the dealer. I will be dropping it off tomorrow. wish me luck
Instructor
Joined: Mar 2010
Posts: 111
Likes: 0
From: fairless hills pa
Ok, so I just got my car back. They put the comb in and the active handling message went away, but the brake lights stayed on. So they replaced the pedal sensor and the sensor read good but they could not program it because the Body Control Module was bad too. They replaced that as well and the car is 100% again......my bank account is $660 poorer though....looks like the car gets super but I live on dollar menu for a few weeks! lol To think, if I could have diagnosed it myself I could have done the work too for half the cost.......
BUT:
I got my car back!
BUT:
I got my car back!
Instructor
Joined: Jun 2007
Posts: 141
Likes: 1
From: Coral Gables. FLORIDA.
I have an 11 GS, last saturday while driving the vett the service active handling light came on.
On Monday I took the vette in for service they said it was the steering column sensor plus they found a squeak in the drivers seat, something to do with the seat motor but they have to special order it.
I finally got a call wednsday and the service guy told me they found something that did not look right with the steering column, so they are going to put a new steering column hopefully I'll get my car Friday.
On Monday I took the vette in for service they said it was the steering column sensor plus they found a squeak in the drivers seat, something to do with the seat motor but they have to special order it.
I finally got a call wednsday and the service guy told me they found something that did not look right with the steering column, so they are going to put a new steering column hopefully I'll get my car Friday.
Instructor
Joined: Sep 2008
Posts: 132
Likes: 4
From: Wake Forest, North Carolina
St. Jude Donor '13-'14-'15-'16-'17-'18-'19-'20-'21-'22-'23
I just had the "fix" on my 2007, yesterday. I had the "Service Active Handling" light to come on multiple times. I discovered the factory Bulletin, here on CF.
I cycled the telescoping column about 10 times, and the light did not come on for a couple of days. But, I knew it was just a matter of time before the annoyance returned. So, I went to Hendricks Chevrolet of Cary, NC.
The service lady at Hendricks said, "Do you know the bulletin number? Are you telling me you can't pull it up. I, then, found it on my phone, faster that she found it on their computer. They had the part, so it was installed. The initial estimate was $75 but I fussed a little, and the final bill was $47.87. The part was $5.02. She said it wasn't a recall but a bulletin to help the repair folks. I tried to explain the seriousness of this repair. The technician said he examined the connection for corrosion and then, installed the comb. He said the code came up, too indicating the issue.
Report filed.
I cycled the telescoping column about 10 times, and the light did not come on for a couple of days. But, I knew it was just a matter of time before the annoyance returned. So, I went to Hendricks Chevrolet of Cary, NC.
The service lady at Hendricks said, "Do you know the bulletin number? Are you telling me you can't pull it up. I, then, found it on my phone, faster that she found it on their computer. They had the part, so it was installed. The initial estimate was $75 but I fussed a little, and the final bill was $47.87. The part was $5.02. She said it wasn't a recall but a bulletin to help the repair folks. I tried to explain the seriousness of this repair. The technician said he examined the connection for corrosion and then, installed the comb. He said the code came up, too indicating the issue.
Report filed.
Last edited by ottomatic; Jun 28, 2013 at 12:02 PM. Reason: correction
Racer
Joined: Jun 2013
Posts: 344
Likes: 8
From: Ocean Springs MS
Just took delivery on a 2013 GS Coupe. Is this an issue that I need to address with the dealer?
Scary stuff. Thanks to the thread starter and all those who have kept the issue awareness alive.
Cheers - Major Boyd
1958 GM Tech Co-op Engineering Student
2013 Triple Black Grand Sport Coupe
Scary stuff. Thanks to the thread starter and all those who have kept the issue awareness alive.
Cheers - Major Boyd
1958 GM Tech Co-op Engineering Student
2013 Triple Black Grand Sport Coupe
Cruising
Joined: Jun 2004
Posts: 10
Likes: 0
From: MD
Ok, so I just got my car back. They put the comb in and the active handling message went away, but the brake lights stayed on. So they replaced the pedal sensor and the sensor read good but they could not program it because the Body Control Module was bad too. They replaced that as well and the car is 100% again......my bank account is $660 poorer though....looks like the car gets super but I live on dollar menu for a few weeks! lol To think, if I could have diagnosed it myself I could have done the work too for half the cost.......
BUT:
I got my car back!
BUT:
I got my car back!
I had ordered it as soon as the dealer was able to submit and it was one of the the first 6 month production vehicles.
Race Director
Joined: Mar 2010
Posts: 16,014
Likes: 829
Hey ya'll,
I see you're having similar issues! If anyone is currently experiencing this and has their Corvette at the dealership or planning on taking it in please private message me. I would like to help. Please include your VIN, mileage, address, phone number, name and the name of your dealership. Also reference this thread. I look forward to helping out where I can.
Kelly J.
Chevrolet Customer Care
I see you're having similar issues! If anyone is currently experiencing this and has their Corvette at the dealership or planning on taking it in please private message me. I would like to help. Please include your VIN, mileage, address, phone number, name and the name of your dealership. Also reference this thread. I look forward to helping out where I can.
Kelly J.
Chevrolet Customer Care
Instructor
Joined: Mar 2010
Posts: 111
Likes: 0
From: fairless hills pa
Hey ya'll,
I see you're having similar issues! If anyone is currently experiencing this and has their Corvette at the dealership or planning on taking it in please private message me. I would like to help. Please include your VIN, mileage, address, phone number, name and the name of your dealership. Also reference this thread. I look forward to helping out where I can.
Kelly J.
Chevrolet Customer Care
I see you're having similar issues! If anyone is currently experiencing this and has their Corvette at the dealership or planning on taking it in please private message me. I would like to help. Please include your VIN, mileage, address, phone number, name and the name of your dealership. Also reference this thread. I look forward to helping out where I can.
Kelly J.
Chevrolet Customer Care
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Instructor
Joined: Sep 2012
Posts: 110
Likes: 9
From: Orange County CA
Hey ya'll,
I see you're having similar issues! If anyone is currently experiencing this and has their Corvette at the dealership or planning on taking it in please private message me. I would like to help. Please include your VIN, mileage, address, phone number, name and the name of your dealership. Also reference this thread. I look forward to helping out where I can.
Kelly J.
Chevrolet Customer Care
I see you're having similar issues! If anyone is currently experiencing this and has their Corvette at the dealership or planning on taking it in please private message me. I would like to help. Please include your VIN, mileage, address, phone number, name and the name of your dealership. Also reference this thread. I look forward to helping out where I can.
Kelly J.
Chevrolet Customer Care
Race Director
Joined: Mar 2010
Posts: 16,014
Likes: 829
Pro
Joined: May 2008
Posts: 706
Likes: 0
From: Los Angeles CA
Thanks for reaching out to us. Would Chevy reimburse owners who have spent money on the repairs?? For me, I only spent $11 on the part but others on this thread spent more.
Thanks,
Dino
Intermediate
Joined: Jun 2012
Posts: 26
Likes: 5
As I said before I crashed mine. the next day the recall showed up in my mailbox. $7000 in damage but they put the comb in. Did not fix the problem. It's happened so often I can now make it happen when I want to. Girlfriend won't even get in it which at times isn't a bad thing. I know what its like at 60mph and its not good. it hasn't happened any faster yet. I've been 175mph. I don't think I would find it fun at that speed. I hope they devote the time to find the real problem because the $10 comb isn't it. What concerns me is mine is a 2006 bought in October 2005 I paid $98,316.00 for it. Ya I wanted it bad. It's 2013, almost 8 years later, and the new ones still do the same thing. I hate to say it but if it was 7 series beamer or some other high end sports car made across the ocean it would have been fixed. 1 more time and California's lemon law might be an argument for a good attorney (if there is such a thing) to make?
Last edited by racerxr; Jul 16, 2013 at 12:48 PM. Reason: addition
Melting Slicks
Joined: Dec 2009
Posts: 3,411
Likes: 40
From: Smallingerland Friesland, Netherlands
Thus far, I have spent > 4000 Euros (!) to cure Service Active Handling / Traction Control System issues ... 
Still nothing solved. One major cause - IMHO - is the lousy dealer network in Europe. "Korean" Chevys can be serviced without any problems, Corvettes seem to be too complicated for them. GM needs to do something about this.
Still nothing solved. One major cause - IMHO - is the lousy dealer network in Europe. "Korean" Chevys can be serviced without any problems, Corvettes seem to be too complicated for them. GM needs to do something about this.
Race Director
Joined: Mar 2010
Posts: 16,014
Likes: 829
Hey ya'll,
Chevrolet treats each case on an individual basis. My suggestion is when you experience these concerns reach out right away so that I can get involved or get you to someone else who maybe able to help. There are never any guarantees unfortunately. If you live out of country please let me know and I can provide you the correct contact information for the Chevrolet Customer Care Team.
Thanks,
Kelly J.
Chevrolet Customer Care
Chevrolet treats each case on an individual basis. My suggestion is when you experience these concerns reach out right away so that I can get involved or get you to someone else who maybe able to help. There are never any guarantees unfortunately. If you live out of country please let me know and I can provide you the correct contact information for the Chevrolet Customer Care Team.
Thanks,
Kelly J.
Chevrolet Customer Care
Melting Slicks
Joined: Dec 2009
Posts: 3,411
Likes: 40
From: Smallingerland Friesland, Netherlands
Hey ya'll,
Chevrolet treats each case on an individual basis. My suggestion is when you experience these concerns reach out right away so that I can get involved or get you to someone else who maybe able to help. There are never any guarantees unfortunately. If you live out of country please let me know and I can provide you the correct contact information for the Chevrolet Customer Care Team.
Thanks,
Kelly J.
Chevrolet Customer Care
Chevrolet treats each case on an individual basis. My suggestion is when you experience these concerns reach out right away so that I can get involved or get you to someone else who maybe able to help. There are never any guarantees unfortunately. If you live out of country please let me know and I can provide you the correct contact information for the Chevrolet Customer Care Team.
Thanks,
Kelly J.
Chevrolet Customer Care
I do, see also post # 594. Do I need to PM you for the correct contact information?
Like said, a Corvette dealer network does virtually not exist in my country, since Kroymans went bankrupt in 2009. The only dealer that I know - I intentionally don't disclose the name here publicly - has insufficient expertise IMO.
Thank you for you latest post.
Intermediate
Joined: Sep 2006
Posts: 43
Likes: 3
From: Providence ri
I Have an 07... this happens to me when I am making a sharp turn.. or turn into a parking lot with different level gravel.. luckily.. it has never happened during normal driving. I feel like this was an issue I use to have with my old 98 .
Race Director
Joined: Mar 2010
Posts: 16,014
Likes: 829
I do, see also post # 594. Do I need to PM you for the correct contact information?
Like said, a Corvette dealer network does virtually not exist in my country, since Kroymans went bankrupt in 2009. The only dealer that I know - I intentionally don't disclose the name here publicly - has insufficient expertise IMO.
Thank you for you latest post.
A PM isn't necessary - what region/country are you writing from?
Sarah (Assisting Kelly)
Chevrolet Customer Care
Melting Slicks
Joined: Dec 2009
Posts: 3,411
Likes: 40
From: Smallingerland Friesland, Netherlands
Pro
Joined: May 2011
Posts: 507
Likes: 12
I have a 2010 C6 and originally had this problem in September 2011. Now, it's happened again (July 19, 2013) and it's starting to shake my confidence in this car. What happened - started car; ran rough and Service Traction System appeared; few seconds later, Service Active Handling System appeared. A few moments later, these messages kept alternating on the screen. When I put the car in gear to leave for home, the Check Engine Light came on. After a minute or so, it would go off, come on, go off, come on, etc. Then, after driving a few miles, the Tire Pressure icon lit. Checked tire pressure on the DIC, and as suspected, RF XXX appeared. Back in 2011, the dealer replaced a plug and wire for cylinder #2 and relearned the RF TPMS. Although I keep getting false readings for the RF at least once a week, had no further problems until the 19th. Is there a permanent solution for this problem? Not able to go to the dealer until early August....am I looking at an expensive fix? (Was covered under the warranty in 2011.) Has really started to sour me on this car - afraid to take it on long trips...anyone know if GM is working on a solution? Will get rid of the car if it keeps on happening. Thanks for any help or insight. BTW, the car is a base coupe, 6M with only the NPP exhaust as an option.