** C7 Reported issues and resolutions thread **
Race Director
Joined: Mar 2010
Posts: 15,996
Likes: 824
I am sorry that you are having so many concerns with your new Stingray.
I would like to help! Have you spoken to Customer Care yet?
Please PM me with your name, address, phone number, VIN, mileage and the name of the dealership you are working with. I want to make sure we get your C7 cruising along great for you!
I look forward to your reply,
Kelly J.
Chevrolet Customer Care
Race Director
Joined: Mar 2010
Posts: 15,996
Likes: 824
Hey y'all,
I wanted to make another public post that we are here to help. If you would like to reach out to us with your concerns or questions please PM us! Sarah posted awhile ago on this thread but I wanted to make sure y'all remembered us over here.
If you need anything just let us know!
Kelly J.
Chevrolet Customer Care
I wanted to make another public post that we are here to help. If you would like to reach out to us with your concerns or questions please PM us! Sarah posted awhile ago on this thread but I wanted to make sure y'all remembered us over here.
If you need anything just let us know!
Kelly J.
Chevrolet Customer Care
Le Mans Master
Joined: Sep 1999
Posts: 7,810
Likes: 416
From: FL
Vin 2839. At 1000 miles a constant noise in the passenger side
hatch area (very hard to pinpoint) when driving in the sport or track mode. I'm guessing it's because of the shocks being so stiff
it's absolutely annoying. I've got to get somebody in the cargo area while I'm driving to see if they can pinpoint the exact source of the noise..... it'll probably be my wife. At $66, 530, I wouldn't expect this to be such a constant noise. If it was intermittent I could live with it.
hatch area (very hard to pinpoint) when driving in the sport or track mode. I'm guessing it's because of the shocks being so stiff
it's absolutely annoying. I've got to get somebody in the cargo area while I'm driving to see if they can pinpoint the exact source of the noise..... it'll probably be my wife. At $66, 530, I wouldn't expect this to be such a constant noise. If it was intermittent I could live with it.
Advanced
Joined: Dec 2007
Posts: 58
Likes: 9
From: Henderson NV
Hey y'all,
I wanted to make another public post that we are here to help. If you would like to reach out to us with your concerns or questions please PM us! Sarah posted awhile ago on this thread but I wanted to make sure y'all remembered us over here.
If you need anything just let us know!
Kelly J.
Chevrolet Customer Care
I wanted to make another public post that we are here to help. If you would like to reach out to us with your concerns or questions please PM us! Sarah posted awhile ago on this thread but I wanted to make sure y'all remembered us over here.
If you need anything just let us know!
Kelly J.
Chevrolet Customer Care
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Joined: Sep 2013
Posts: 1,949
Likes: 143
From: Alpharetta, GA
Racer
Joined: Sep 2013
Posts: 302
Likes: 3
From: Sarasota Florida
St Jude Donor '14
Intermediate
Joined: Oct 2013
Posts: 43
Likes: 0
Vin 2839. At 1000 miles a constant noise in the passenger side
hatch area (very hard to pinpoint) when driving in the sport or track mode. I'm guessing it's because of the shocks being so stiff
it's absolutely annoying. I've got to get somebody in the cargo area while I'm driving to see if they can pinpoint the exact source of the noise..... it'll probably be my wife. At $66, 530, I wouldn't expect this to be such a constant noise. If it was intermittent I could live with it.
hatch area (very hard to pinpoint) when driving in the sport or track mode. I'm guessing it's because of the shocks being so stiff
it's absolutely annoying. I've got to get somebody in the cargo area while I'm driving to see if they can pinpoint the exact source of the noise..... it'll probably be my wife. At $66, 530, I wouldn't expect this to be such a constant noise. If it was intermittent I could live with it.
Scraping the splitter.
Joined: Jun 2005
Posts: 8,111
Likes: 1,029
St. Jude Donor '13-'14-'15
I would just like to add that it would be nice if people would add the last 4 of their VIN when posting their issue or problem.
A few reasons...I will be sharing this list with GM Customer Service and they may help facilitate resolution of some of the recurring issues, in which case the VIN 'may' be helpful.
And, I wonder about the possibility of people who don't even own a C7 putting bad data out there. Maybe a far-fetched concern, but still...
S.
A few reasons...I will be sharing this list with GM Customer Service and they may help facilitate resolution of some of the recurring issues, in which case the VIN 'may' be helpful.
And, I wonder about the possibility of people who don't even own a C7 putting bad data out there. Maybe a far-fetched concern, but still...
S.
Intermediate
Joined: Oct 2013
Posts: 43
Likes: 0
I would just like to add that it would be nice if people would add the last 4 of their VIN when posting their issue or problem.
A few reasons...I will be sharing this list with GM Customer Service and they may help facilitate resolution of some of the recurring issues, in which case the VIN 'may' be helpful.
And, I wonder about the possibility of people who don't even own a C7 putting bad data out there. Maybe a far-fetched concern, but still...
S.
A few reasons...I will be sharing this list with GM Customer Service and they may help facilitate resolution of some of the recurring issues, in which case the VIN 'may' be helpful.
And, I wonder about the possibility of people who don't even own a C7 putting bad data out there. Maybe a far-fetched concern, but still...
S.
Scraping the splitter.
Joined: Jun 2005
Posts: 8,111
Likes: 1,029
St. Jude Donor '13-'14-'15
80 cars
120 documented issues (posted on the forum)
16 issues related to center/infotainment screen ("goes blank", "will not close", etc.)
10 issues related to activating PTM modes (appear to be resolved by 5-minute dealer reset)
7 cars with paint issues ("runs in paint", "touchup paint", etc.)
6 cars with rear diff/axle issues ("no fluid in diff", "service rear axle light", etc.)
A number of people have commented about the dim lighting of the Driver Information Center (DIC), which appears to be somewhat driver-dependent.
Three cars had fluid leaks.
And a lot of "issues" such as "can see license plate in backup camera", "wrinkles in leather seat", "rear tire picked up a road hazard", etc..
I'm thinking of assigning each issue a category (1,2,3...) to gauge severity.
Honestly, I'm not seeing any REAL trends of MAJOR items except for some center screen/infotainment screen problems, and a number of minor issues such as DIC lighting, trouble engaging PTM, etc..
The paint issue is a watch item, but again, there doesn't appear to be a trend.
S.
120 documented issues (posted on the forum)
16 issues related to center/infotainment screen ("goes blank", "will not close", etc.)
10 issues related to activating PTM modes (appear to be resolved by 5-minute dealer reset)
7 cars with paint issues ("runs in paint", "touchup paint", etc.)
6 cars with rear diff/axle issues ("no fluid in diff", "service rear axle light", etc.)
A number of people have commented about the dim lighting of the Driver Information Center (DIC), which appears to be somewhat driver-dependent.
Three cars had fluid leaks.
And a lot of "issues" such as "can see license plate in backup camera", "wrinkles in leather seat", "rear tire picked up a road hazard", etc..
I'm thinking of assigning each issue a category (1,2,3...) to gauge severity.
Honestly, I'm not seeing any REAL trends of MAJOR items except for some center screen/infotainment screen problems, and a number of minor issues such as DIC lighting, trouble engaging PTM, etc..
The paint issue is a watch item, but again, there doesn't appear to be a trend.
S.