2016 deliveries
Melting Slicks
Joined: May 2004
Posts: 2,426
Likes: 285
From: West Barnstable MA
General question relating to on-star....So in my situation (similar to others) my car has a 4200 code as of yesterday. The GPS still shows it in the same position that appears to be in the factory, and that's where the car has been per on-star for the last 4 days or so. Up until about 24 hours ago I could consistently pull the diagnostics and check the miles and so on. Now I get a hotspot time out message anytime I try to update those stats.
So question is if GPS is unavailable due to being in a shipping container would it just constantly show it in Kentucky or just error out saying the car isn't reachable via GPS?
So question is if GPS is unavailable due to being in a shipping container would it just constantly show it in Kentucky or just error out saying the car isn't reachable via GPS?
Instructor
Joined: Jul 2015
Posts: 129
Likes: 24
Race Director
Joined: Apr 2003
Posts: 17,700
Likes: 1,667
From: moraga ca
Burning Brakes
Joined: Oct 2002
Posts: 1,176
Likes: 263
From: Henderson, Nevada Nevada
I'm in exactly the same boat. He's saying that OnStar is reporting a GPS location which means the car is awake. If it were not awake it would return an error message that the car couldn't be found. Since we're both at 4200 the cars are supposed to have shipped, but like his mine still looks to be inside the plant. It's hard to understand what is going on.
Instructor
Joined: Jul 2012
Posts: 227
Likes: 0
From: San Tan Valley Arizona
I'm in exactly the same boat. He's saying that OnStar is reporting a GPS location which means the car is awake. If it were not awake it would return an error message that the car couldn't be found. Since we're both at 4200 the cars are supposed to have shipped, but like his mine still looks to be inside the plant. It's hard to understand what is going on.
Burning Brakes
Joined: Oct 2002
Posts: 1,176
Likes: 263
From: Henderson, Nevada Nevada
Yes it is, but none of the info is different. I found that if you get an error pull down the screen to refresh it and on the second attempt the status does load. This happens to me every time.
Instructor
Joined: Jul 2012
Posts: 227
Likes: 0
From: San Tan Valley Arizona
Yeah mine simply won't load at all anymore. Says it failed to connect to the hotspot. The website actually just loads a blank screen more or less when I try to pull it up on my desktop.
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Team Owner
Joined: Aug 2011
Posts: 21,592
Likes: 1,619
From: GREER SC
Just because a car may show that it is still in the plant doesn't automatically mean that it has a problem. First, and foremost, those signals can get distorted to say the least. Also they randomly check cars for several different reasons as well. I know it's tough to play the waiting game. Shoot, my order hasn't even been accepted yet so I really have a long time to wait. Having the benefit of prior ownership before I know that they are worth the wait so let's hang in there together and continue to support each other during this stressful time.
Instructor
Joined: Jul 2012
Posts: 227
Likes: 0
From: San Tan Valley Arizona
Just because a car may show that it is still in the plant doesn't automatically mean that it has a problem. First, and foremost, those signals can get distorted to say the least. Also they randomly check cars for several different reasons as well. I know it's tough to play the waiting game. Shoot, my order hasn't even been accepted yet so I really have a long time to wait. Having the benefit of prior ownership before I know that they are worth the wait so let's hang in there together and continue to support each other during this stressful time.
I think some of us that aren't seeing movement are probably letting anxiety get the best of us and worries start to surface. I try to remain positive and knowing that my car hit #4200 should mean they didnt detect any issues that would keep it for an extended time at the factory. I just really wish I saw the on-star GPS show the car moved
Burning Brakes
Joined: Oct 2002
Posts: 1,176
Likes: 263
From: Henderson, Nevada Nevada
I think some of us that aren't seeing movement are probably letting anxiety get the best of us and worries start to surface. I try to remain positive and knowing that my car hit #4200 should mean they didnt detect any issues that would keep it for an extended time at the factory. I just really wish I saw the on-star GPS show the car moved
Drifting
Joined: Sep 2014
Posts: 1,267
Likes: 119
From: Bellevue WA
General question relating to on-star....So in my situation (similar to others) my car has a 4200 code as of yesterday. The GPS still shows it in the same position that appears to be in the factory, and that's where the car has been per on-star for the last 4 days or so. Up until about 24 hours ago I could consistently pull the diagnostics and check the miles and so on. Now I get a hotspot time out message anytime I try to update those stats.
So question is if GPS is unavailable due to being in a shipping container would it just constantly show it in Kentucky or just error out saying the car isn't reachable via GPS?
So question is if GPS is unavailable due to being in a shipping container would it just constantly show it in Kentucky or just error out saying the car isn't reachable via GPS?
Former Vendor
Joined: Oct 2004
Posts: 8,127
Likes: 1,656
From: Atlantic City NJ
I think I may have found the invoice problem.
Last week, when prices were finally integrated into the GM Ordering System, the option TTV (black mirrors and spoilers) was showing $0 instead of $100. I had contacted GM then and they put the fix in a few days later.
Fast forward to today. We get invoices. Some, but not all but it's no big deal since I was told to expect it.
Then we get a load of cars in today and, lo and behold, many have window stickers! Then I notice that some have window stickers even though they don't have invoices.
That's when I notice that the 4 I have with window stickers and no invoices all have the TTV option. When I look at the window sticker, the MSRP is off by $100 and there is no list of the TTV option.
So, my guess is that the original invoices and window stickers for the cars with TTV had to recycle through the system and that's why there is a delay!
This is not an official announcement from GM, it's only my guess. However, I'm willing to bet that everyone out there who is saying they don't have an invoice yet probably has the TTV. Elementary!
I will now go put on my deer stalker cap and smoke my pipe.
Dave
Last week, when prices were finally integrated into the GM Ordering System, the option TTV (black mirrors and spoilers) was showing $0 instead of $100. I had contacted GM then and they put the fix in a few days later.
Fast forward to today. We get invoices. Some, but not all but it's no big deal since I was told to expect it.
Then we get a load of cars in today and, lo and behold, many have window stickers! Then I notice that some have window stickers even though they don't have invoices.
That's when I notice that the 4 I have with window stickers and no invoices all have the TTV option. When I look at the window sticker, the MSRP is off by $100 and there is no list of the TTV option.
So, my guess is that the original invoices and window stickers for the cars with TTV had to recycle through the system and that's why there is a delay!
This is not an official announcement from GM, it's only my guess. However, I'm willing to bet that everyone out there who is saying they don't have an invoice yet probably has the TTV. Elementary!
I will now go put on my deer stalker cap and smoke my pipe.
Dave
Drifting
Joined: Jul 2013
Posts: 1,969
Likes: 282
From: Bay Area California
You ordered from a dealer that is having it shipped from that dealership for a courtesy delivery that you paid for dilevery!
Last edited by Raiderh20boy; Jul 15, 2015 at 01:39 PM.
Drifting
Joined: Sep 2014
Posts: 1,267
Likes: 119
From: Bellevue WA
I can't imagine why they would do some open trailer and others closed trailers.
2nd Gear
Joined: Mar 2010
Posts: 2
Likes: 0
From: Dayton OH
Teach a newbie please
Thanks for any and all help.
Drifting
Joined: May 2015
Posts: 1,412
Likes: 140
Hey guys, we have just recently really started using the forum like we should. I have a 2016 ordered and I have a VIN# can someone tell me how you guys do this? I would love to track my car. I have a made date of 6/26 but my dealer isn't a big ball of help. Hubby travels a great deal with work so I'm the one trying to keep up with our new baby.
Thanks for any and all help.
Thanks for any and all help.
Instructor
Joined: Jul 2012
Posts: 227
Likes: 0
From: San Tan Valley Arizona
Hey guys, we have just recently really started using the forum like we should. I have a 2016 ordered and I have a VIN# can someone tell me how you guys do this? I would love to track my car. I have a made date of 6/26 but my dealer isn't a big ball of help. Hubby travels a great deal with work so I'm the one trying to keep up with our new baby.
Thanks for any and all help.
Thanks for any and all help.
Burning Brakes
Joined: Oct 2002
Posts: 1,176
Likes: 263
From: Henderson, Nevada Nevada
This is correct however you also need to create an OnStar account AFTER your dealer activates OnStar in your car.