Wow!!! That aint good....

 

 

They are sending my SR to the manager of the department handling my case to determine if the proper action was taken.

I will post updates as I hear more.

I think my original case worker was fired or quit because the new people called me to find out where my car was. They also didn't reference any SR # when calling. Only Elizabeth the original rep knew all the details.

Why couldn't they just call her and ask where my car was or better yet why didn't they have notes about where my car was? Somebody paid the dealership.

 

Hope it gets resolved to your satisfaction. We're rootin' for ya....

 

Thanks.

Facts.

GM built an amazing car.
GM's assembly line did not produce a perfect replica of that amazing car.
GM has arguably some of the worst dealerships in Southern California. There is just too much money here for any of them to really care.

The real problem is they don't see me as a customer. The dealership that sold me my car is their customer and I am their customer...making me not their problem.

 

Why you blaming GM for the poor performance of your dealer?
You just can't please everyone!
I am sure you didn't take delivery in that condition?
Reminds me of flying with screaming children - wa wa wa wa.
Deal with it.

 

Recommend: Don't be antagonistic toward GM and especially Corvette at Bowling Green because of a bum dealership in SC.

Marissa and Customer Service at BG seem to be ready to go to bat for you. I too, had problems with my new C7 and BG responded in a very professional manner and fixed everything. You have great support team in BG!

 

Because I told GM before I took my car to any of their dealerships I didn't want to take it there because I was afraid they were going to mess it up.

They assured me they would make sure it was done right. Then when the dealership did exactly what I said they were going to do GM backs off.

Comparing someone upset that GM didn't deliver a car that was as good as a $25,000 Elantra for $60,000 and then recommended they take their car to one of their terrible dealers that does $1000s in damage to a crying child is just plain stupid. I wish I had your kind of money where I just didn't care about not keeping your word and could just laugh off $1000s in damage.

"You damaged my car? Hahaha no problem here is a couple thousand more...try again"

 

BG had my car in Nashville for a month for QC and delivered a paint touched up, misaligned, rattle box. All issues that should have been dealt with prior to delivery.

GM contacted me because of my poor survey response and assured me taking it to the dealer would make me happy when I told them specifically it made me nervous having someone learn how to work on Stingrays with my car. If BG can't get it right and they build them then what hope does a dealer have?

They assured me they would get me taken care of with both an as promised car in perfect condition and a financial compensation for the inconvenience. All stated by Elizabeth who called me. Then once I listen to her and take my car to a dealership my car is damaged from incompetence which I knew would happen, and GM backs out of their commitment to deliver me a perfect car or a financial compensation for the inconvenience and tells me to deal with the dealership they recommended I go to.

To me that sounds like some really poor business practices.

The fact remains that had BG produced the car without issue then my car never would have been at an incompetent dealership to begin with.

Oh and did I mention they had my car from December 31st -Jan 25th and delivered it back in worse shape than I gave it to them?

 

I sure the hope that GM is aware of this dangerous issues before I receive my C7. After reading all the crap of issues, makes me feel like cancelling my order. Has any of these issues been resolved?

 

Not sure what you mean by safety issues? I empathize with those having problems with their car. Mine was delivered the first week in October and has no paint, interior, rattles issues etc. The car is amazing. When I have had questions, the dealer, other forum members and Chevy Customer Care have been quick to answer them. As usual the silent majority will seldom say much!

 

i have owned 11 new corvettes and when i bought them i knew i was buying a mass produced car not a rolls royce. i just drove the hell out of them on the road,drag strips,auto crosses and road courses and enjoyed every minute of them.

 

Safety issues like mentioned . locking up on the wheels on match revving, rear end locking up, etc. The stories written is disturbing and hope they resolve it before mine comes.

 

Like most of us don't have unlimited money to have fun like that. Wish it was.

 

i was a working slob BUT the corvette was my only pleasure. i did not have all the other toys that were available to buy. now days people want a big home,60" flat screens, boat, motorcycle all the apps for their cell phones plus a corvette. when i drove a new corvette my other car was 8 or 10 years old used car.

 

I recall a few of those comments. There was apparently a rear end that got out without fluid, which as I understand it is supposed to be filled by the vendor. GM had cars delivered after that was found checked by the dealer. Don't recall the issue with rev matching and I use it all the time. Can't understand how an engine rev match would cause something like that, but whatever.
I did and still see a lot of new owners talking about what GM calls “chatter” when turning sharp with cold tires and thinking it was caused by the rear end, it is not. Must admit, the short statement made in the Owner's Manual doesn't make you feel better when first encountered! I think they should have included something that detailed why it occurs, i.e. like they designed the car for high performance and suggest an easy partial solution of not turning as sharply at very slow speeds when the tires are cold, as when parking.

 

Again I was visiting my car this weekend and opened/closed the rear hatch. After closing the fuel door came open again. This is the 3rd time with the hatch and at least three times while opening the drivers door on the first time. I have posted this previously and no response from chevy cust service. Not big deal but I would like a solution, this is more of annoyance.

http://forums.corvetteforum.com/c7-g...ping-open.html

 

Hi Stein,

I am sorry if we did not see your other posts. We do try not to bother this thread too often as it is a place for y'all to talk about your concerns. I only jump on here when something is addressed to one of us specifically. Sorry!

Please send us a PM with your information so that we can get into contact with your dealership. I want to get this concern addressed prior to her departure from the dealership. I am assuming that you have here there for the winter.

Thanks for reaching out to us!

Kelly J.
Chevrolet Customer Care

 

When I went to the Stingray training at Spring Mountain NV. One thing that they mentioned that the trainers had noticed was that when the Passive Door locking was engaged in the Settings that could happen. They didn't really have a fix for it, but they recommended that when you fueled the car to leave the drivers door open while fueling. That would prevent the gas door from popping back open when you went to get back into the car. The other suggestion was to turn off passive door locking. Hope this helps.