** C7 Reported issues and resolutions thread **
Melting Slicks
Joined: Jan 2003
Posts: 3,475
Likes: 58
From: California CA
St. Jude Donor '14-'15
I can't get competitive driving mode, nor the ptm sub track menus. I'll take it to the dealer but I won't let them keep it. If they can fix it while I watch, cool. If not I'll wait. Vin1458 NPP, msrc, Z51 automatic.
Melting Slicks
Joined: Mar 1999
Posts: 3,081
Likes: 955
From: Apex NC
Cruise-In II Veteran
Cruise-In III Veteran
Cruising
Joined: Sep 2013
Posts: 13
Likes: 0
guy told me the brakes are just new. had to get on it (the brakes) a few times and it stopped. has happened once since in the past week but def sounds like i just needed to get the glaze off as he said. hope it helps if you havent already figured it out.
Racer
Joined: Jul 2013
Posts: 286
Likes: 0
From: St Louis
Racer
Joined: Jul 2013
Posts: 286
Likes: 0
From: St Louis
Rear Bumper Soft
Not sure if this is an issue or not but when I was polishing the rear bumper I notices that the driver side seemed to push in further the the passenger side. Wasn't sure if something was missing under the bumper panel on the drivers side or that is just normal. Anyone else have this experience?
Thanks
Thanks
Instructor
Joined: Jul 2013
Posts: 172
Likes: 2
From: Allen TX
Issue:
Rear end was banging when doing tight turns while car was cold. Caught at PDI with 13 miles on ODO
Resolution:
Faulty electronic Limited Slip differential (eLSD). Was replaced after 16 days in the shop, no issues noted after 100 miles.
Model:
Z51 2LT Coupe - Vin 28XX
More details:
http://forums.corvetteforum.com/c7-g...-her-home.html
Rear end was banging when doing tight turns while car was cold. Caught at PDI with 13 miles on ODO
Resolution:
Faulty electronic Limited Slip differential (eLSD). Was replaced after 16 days in the shop, no issues noted after 100 miles.
Model:
Z51 2LT Coupe - Vin 28XX
More details:
http://forums.corvetteforum.com/c7-g...-her-home.html
Instructor
Joined: Jul 2013
Posts: 100
Likes: 19
2025 Corvette of the Year Finalist - Modified
What mode did you have your car in when you clocked the 4.0, and did you use launch control? I'm still breaking my car in and have only accelerated hard once from a dead stop and got a fair amount of wheelspin. I thought that the traction management system was supposed to eliminate wheelspin on acceleration runs (?). I would appreciate any thoughts you might have based on your experience with your car.
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Racer
Joined: May 2013
Posts: 272
Likes: 0
From: Homestead Florida
St. Jude Donor '13
I brought in the car today to the dealer and, after getting off the phone from GM, said they are replacing the infotainment screen (posts 9 and 30). Apparently GM wanted the dealer to pull my old screen and have me drive for 3-4 days without it. My dealer said no and what they will do is pull the old screen out to get the numbers off of it, put it back in and let me drive with the old screen until the new one comes in then replace it. The issue is twice the screen has turned gray with a static look, like it's getting no signal. Both times it corrected, once after a restart and once after waiting 60 seconds. The next time was while driving the screen fragmented and started flashing. Did this twice then returned to functioning correctly. VIN 2039, Z51, NPP, MRC, 3LT, 742 miles. If replacement screen resolves the issue then I won't follow up, if not I will post to this thread. For some reason GM needs either the old screen or the number off of it before they can replace it, I have no idea why.
Last edited by Durnberg; Oct 21, 2013 at 02:08 PM. Reason: Added last line
Melting Slicks
Joined: Dec 2009
Posts: 3,213
Likes: 17
I brought in the car today to the dealer and, after getting off the phone from GM, said they are replacing the infotainment screen (posts 9 and 30). Apparently GM wanted the dealer to pull my old screen and have me drive for 3-4 days without it. My dealer said no and what they will do is pull the old screen out to get the numbers off of it, put it back in and let me drive with the old screen until the new one comes in then replace it. The issue is twice the screen has turned gray with a static look, like it's getting no signal. Both times it corrected, once after a restart and once after waiting 60 seconds. The next time was while driving the screen fragmented and started flashing. Did this twice then returned to functioning correctly. VIN 2039, Z51, NPP, MRC, 3LT, 742 miles. If replacement screen resolves the issue then I won't follow up, if not I will post to this thread. For some reason GM needs either the old screen or the number off of it before they can replace it, I have no idea why.
Racer
Joined: May 2013
Posts: 272
Likes: 0
From: Homestead Florida
St. Jude Donor '13
My thoughts also. Tomorrow when I bring it in for pull out and number gathering, I'll ask. Plus I wonder why the number is needed for a replacement part to begin with? It's not like they have several different screens from different manufacturers, at least I don't think so.
5th Gear
Joined: Sep 2013
Posts: 5
Likes: 0
My car #3419 still at dealership ,they don`t know what to do option TTV, carbon fiber option, spoiler, that (they see I paid $100 on the MSRP ) rear and two side mirrors . The car came with the two side mirrors black but the spoiler is red as the red on the car. I don`t mind that but there should be a price adjustment . I don`t wish to have them paint the mirrors red, might be hard to match the red paint of the car. We are very pleased with the car as this is my 3rd new Corvette and this is the best
Racer
Joined: Aug 2011
Posts: 337
Likes: 1
From: Westchester Co. NY
My thoughts also. Tomorrow when I bring it in for pull out and number gathering, I'll ask. Plus I wonder why the number is needed for a replacement part to begin with? It's not like they have several different screens from different manufacturers, at least I don't think so.
Racer
Joined: May 2013
Posts: 272
Likes: 0
From: Homestead Florida
St. Jude Donor '13
Instructor
Joined: Oct 2013
Posts: 210
Likes: 1
From: Royal Palm Beach FL
#1467 is at dealership now.
1. Nav screen / information screen goes crazy jumping from screen to screen.
2. Can not answer phone by push the "answer" button in bottom left hand corner of info screen.
3. Can not access "track" menu as. When you hit the traction control button twice while in track mode nothing happens. Car is Z51 w/ Mag ride.
All seem to be software issues if you ask me. I'll let you know what my dealer says ASAP. Car has 950 miles.
I'm driving a beautiful Chevy Impala from Enterprise.
1. Nav screen / information screen goes crazy jumping from screen to screen.
2. Can not answer phone by push the "answer" button in bottom left hand corner of info screen.
3. Can not access "track" menu as. When you hit the traction control button twice while in track mode nothing happens. Car is Z51 w/ Mag ride.
All seem to be software issues if you ask me. I'll let you know what my dealer says ASAP. Car has 950 miles.
I'm driving a beautiful Chevy Impala from Enterprise.
Car is still @ dealership, Rodger Dean in West Palm Beach, FL, not expected to return until Friday at the earliest.
Issue 1. & 2. Replacing screen
3. Still no answer. I don't think anyone @ the dealership understands what this menu is or that it does exist in car with z51 and mag ride. I was told today that they were searching on youtube to find video on how to access menu. This alarmed me, but not as much as an email I got form Chevy customer service. I contacted them to get support for the dealership since they don't seem to understand the car. When Chevy customer service contacted the dealership today they told them that they do not have my car or a ticket open on my car? Bellow you will see a picture of my car in there garage taken sunday, 10/20/13. I stopped by this Sunday to see my car. I missed her that much! I'm a little concerned at this point. Also they discovered that the torque tube is bent in the car. They think it was a defective part installed @ BG. My white c7 is the 4th car one the right!!! Not a great feeling.
Instructor
Joined: Oct 2013
Posts: 210
Likes: 1
From: Royal Palm Beach FL
Update
Car is still @ dealership, Rodger Dean in West Palm Beach, FL, not expected to return until Friday at the earliest.
Issue 1. & 2. Replacing screen
3. Still no answer. I don't think anyone @ the dealership understands what this menu is or that it does exist in car with z51 and mag ride. I was told today that they were searching on youtube to find video on how to access menu. This alarmed me, but not as much as an email I got form Chevy customer service. I contacted them to get support for the dealership since they don't seem to understand the car. When Chevy customer service contacted the dealership today they told them that they do not have my car or a ticket open on my car? Bellow you will see a picture of my car in there garage taken sunday, 10/20/13. I stopped by this Sunday to see my car. I missed her that much! I'm a little concerned at this point. Also they discovered that the torque tube is bent in the car. They think it was a defective part installed @ BG. My white c7 is the 4th car one the right!!! Not a great feeling.
Car is still @ dealership, Rodger Dean in West Palm Beach, FL, not expected to return until Friday at the earliest.
Issue 1. & 2. Replacing screen
3. Still no answer. I don't think anyone @ the dealership understands what this menu is or that it does exist in car with z51 and mag ride. I was told today that they were searching on youtube to find video on how to access menu. This alarmed me, but not as much as an email I got form Chevy customer service. I contacted them to get support for the dealership since they don't seem to understand the car. When Chevy customer service contacted the dealership today they told them that they do not have my car or a ticket open on my car? Bellow you will see a picture of my car in there garage taken sunday, 10/20/13. I stopped by this Sunday to see my car. I missed her that much! I'm a little concerned at this point. Also they discovered that the torque tube is bent in the car. They think it was a defective part installed @ BG. My white c7 is the 4th car one the right!!! Not a great feeling.
Instructor
Joined: Oct 2013
Posts: 210
Likes: 1
From: Royal Palm Beach FL
Just so everyone understands where I am coming from, I LOVE this car. It is amazing inside and a dream to drive. I am though very disappointed in both Chevrolet and the dealership. I traded in a 2012 640 BMW on this car. I followed this car online and in every issue of Motor Trend as info was leaked about its production over the last 3 yrs. Now to let a car out with bellow standard QC and to have bad customer support @ dealership is very disappointing. I want to drive a Corvette, but how do I justify paying $72,000 + for a car and getting $10,000 support and service. GM needs to consider this. Being a current BMW customer, I have still have a 2012 550, one thing I can say with 100% certainty is this would have been handled better by BMW. They would at least be able to tell me what is wrong with my car after 6 days and they would know that my car is in one of their service bays!!!
Racer
Joined: Apr 2013
Posts: 262
Likes: 0
From: Lake Worth Florida
Update
Car is still @ dealership, Rodger Dean in West Palm Beach, FL, not expected to return until Friday at the earliest.
Issue 1. & 2. Replacing screen
3. Still no answer. I don't think anyone @ the dealership understands what this menu is or that it does exist in car with z51 and mag ride. I was told today that they were searching on youtube to find video on how to access menu. This alarmed me, but not as much as an email I got form Chevy customer service. I contacted them to get support for the dealership since they don't seem to understand the car. When Chevy customer service contacted the dealership today they told them that they do not have my car or a ticket open on my car? Bellow you will see a picture of my car in there garage taken sunday, 10/20/13. I stopped by this Sunday to see my car. I missed her that much! I'm a little concerned at this point. Also they discovered that the torque tube is bent in the car. They think it was a defective part installed @ BG. My white c7 is the 4th car one the right!!! Not a great feeling.
Car is still @ dealership, Rodger Dean in West Palm Beach, FL, not expected to return until Friday at the earliest.
Issue 1. & 2. Replacing screen
3. Still no answer. I don't think anyone @ the dealership understands what this menu is or that it does exist in car with z51 and mag ride. I was told today that they were searching on youtube to find video on how to access menu. This alarmed me, but not as much as an email I got form Chevy customer service. I contacted them to get support for the dealership since they don't seem to understand the car. When Chevy customer service contacted the dealership today they told them that they do not have my car or a ticket open on my car? Bellow you will see a picture of my car in there garage taken sunday, 10/20/13. I stopped by this Sunday to see my car. I missed her that much! I'm a little concerned at this point. Also they discovered that the torque tube is bent in the car. They think it was a defective part installed @ BG. My white c7 is the 4th car one the right!!! Not a great feeling.
Racer
Joined: Aug 2011
Posts: 337
Likes: 1
From: Westchester Co. NY
